I PURCHASED A NEW 2002 CHEVY MALIBU ON AUGUST 1, 2002. FOUR DAYS AND 250 MILES LATER THE FRONT PASSENGER WINDOW "EXPLODED" WHILE I WAS TRAVELING ALONE DOWN I-90 AT 75 MILES AN HOUR. I FEEL THERE WAS A DEFECT IN THE WINDOW OR THE CAR ITSELF TO HAVE THIS HAPPEN FOR "NO APPARENT " REASON. I HAD TO HAVE THE CAR WINDOW REPLACD AND …
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I PURCHASED A NEW 2002 CHEVY MALIBU ON AUGUST 1, 2002. FOUR DAYS AND 250 MILES LATER THE FRONT PASSENGER WINDOW "EXPLODED" WHILE I WAS TRAVELING ALONE DOWN I-90 AT 75 MILES AN HOUR. I FEEL THERE WAS A DEFECT IN THE WINDOW OR THE CAR ITSELF TO HAVE THIS HAPPEN FOR "NO APPARENT " REASON. I HAD TO HAVE THE CAR WINDOW REPLACD AND THE RIGHT EXTERIOR OF THE CAR REPAINTED FROM THE FLYING GLASS NICKING AND GOUGING THE OUTSIDE OF THE CAR. I HAD BROKEN GLASS IN BOTH THE FRONT AND BACK SEATS. THE WINDOW AND PAINTING WAS REPAIRED UNDER WARRANTY THROUGH THE DEALERSHIP. WHEN I PICKED THE CAR UP FROM GETTING IT REPAIRED I NOTICED THEY (BODYSHOP) HAD SNAPPED BOTH REAR SEATBELTS. WHEN I GOT THE CAR HOME, I UNSNAPPED THE SEAT BELTS AND NOTICED THEY WOULD NOT RETRACTED BACK IN, BUT INSTEAD, JUST HUNG DOWN ONTO THE SEAT. I CALLED CORY PETERSON, HEAD OF SALES, AND TOLD HIM ABOUT THE SEATBELTS, AND HE TOLD ME TO TAKE THE CAR IN THE NEXT DAY, SEPTEMBER 14TH, TO HAVE THEM CHECKED. MY HUSBAND AND I TOOK IT IN, AND DAVE HALLAND LOOKED AT BOTH SEAT BELTS AND SAID, "THEY ARE WORN OUT." I SAID "WORN OUT! THE CAR IS A MONTH OLD!" HE DID NOT HAVE REPLACEMENT PARTS THAT THAT TIME AND SAID HE WOULD ORDER THEM AND SET US UP FOR AN SEPTEMBER 20TH APPOINTMENT. I TOOK IT BACK ON THAT DATE, AND WAS TOLD THE PARTS WERE NOT IN. HE HAD ANOTHER MAN CHECK OUT THE SEAT BELTS AT THIS TIME AND HE SAID THE "RETRACTORS" WERE DEFECTIVE AND THE ENTIRE SEAT BELTS HAD TO BE REPLACED. DAVE HALLAND AGAIN TOLD ME HE WOULD HAVE THE PARTS OVER NIGHT EXPRESSED AND WOULD CALL ME WHEN THEY WERE IN. I WAITED AND WAITED AND FINALLY CALLED FOR DAVE ON SEPTEMBER 30TH AND OCTOBER 1, 2002. AND LEFT A MESSAGE FOR A CALL BACK. AFTER NO WORD, I CALLED A REQUESTED TO TALK TO THE SERVICE MANAGER. I WAS TURNED OVER TO TERRY, AND HE TOLD ME THE PARTS HAD BEEN THERE FOR OVER A WEEK. I TOLD HIM I WANTED THE PARTS WHEN THEY WERE REMOVED AND HE TOLD ME I COULD NOT HAVE THEM. I SAID, "I BOUGHT THIS CAR, DIDN'T I?" HE SAID"
NHTSA ODI #768199
Mileage unknown · Apr 15, 2002
Visibility
WHEN DRIVING REARVIEW INTERIOR MIRROR WOULD VIBRATE, CAUSING A VISIBLE DISTORTION. HAVE TAKEN VEHICLE TO DEALERSHIP SEVERAL TIMES AND HAD MIRROR TIGHTENED, BUT NOT REPLACED. ALSO, THIS HAPPENS WHEN RADIO IS TURNED ON. OUTSIDE EXTERIOR MIRRORS DO NOT VIBRATE. MECHANIC INDICATED PROBLEM IS NORMAL.*AK DEALER SWITCHED MIRRORS, BU…
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WHEN DRIVING REARVIEW INTERIOR MIRROR WOULD VIBRATE, CAUSING A VISIBLE DISTORTION. HAVE TAKEN VEHICLE TO DEALERSHIP SEVERAL TIMES AND HAD MIRROR TIGHTENED, BUT NOT REPLACED. ALSO, THIS HAPPENS WHEN RADIO IS TURNED ON. OUTSIDE EXTERIOR MIRRORS DO NOT VIBRATE. MECHANIC INDICATED PROBLEM IS NORMAL.*AK DEALER SWITCHED MIRRORS, BUT PROBLEM STILL EXIST. *TT
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME OF THESE VEHICLES WERE PRODUCED WITH A LEFT LOW-BEAM HEADLAMP THAT DOES NOT MEET THE PHOTOMETRIC PERFORMANCE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: LIGHT INTENSITIES BELOW THE MINIMUM INTENSITY REQUIREMENTS CAUSE REDUCTION IN VISIBILITY DOWN THE ROAD FOR THE DRIVER OF THE VEHICLE AND INTENSITIES ABOVE THE MAXIMUM INTENSITY REQUIREMENTS CAUSE INCREASE IN GLARE FOR DRIVERS AHEAD OF, OR APPROACHING, THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE LEFT LOW-BEAM HEADLAMP AND REPLACE IT IF IT DOES NOT MEET REQUIREMENTS. OWNER NOTIFICATION BEGAN MAY 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:turn Signal:switch
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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