NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
259 reportsClear category filter107,500 miles · Jul 15, 2014
Electrical SystemExterior Lighting
I HAVE A HARD TIME GETTING ANY KEY TO TURN THE CAR ON. IT SEEMS LIKE THE WHOLE WHERE THE KEY GOES INTO IS VERY LOOSE. I SOMETIMES HAVE TO TRY TO TURN IT UP TO TEN TIMES BEFORE THE CAR WILL START,I HAVE TRIED BOTH KEYS THAT CAME WITH THE CAR AND EVEN GOT NEW ONES AND NOTHING WORKS, IF I EVER HAVE TO START IN AN EMERGENCY I WON…
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I HAVE A HARD TIME GETTING ANY KEY TO TURN THE CAR ON. IT SEEMS LIKE THE WHOLE WHERE THE KEY GOES INTO IS VERY LOOSE. I SOMETIMES HAVE TO TRY TO TURN IT UP TO TEN TIMES BEFORE THE CAR WILL START,I HAVE TRIED BOTH KEYS THAT CAME WITH THE CAR AND EVEN GOT NEW ONES AND NOTHING WORKS, IF I EVER HAVE TO START IN AN EMERGENCY I WON'T BE ABLE TO DO IT. MY TURN SIGNALS ALSO CLICK WHEN NOT IN USE, I DID HAVE A RECALL ON THIS YEARS AGO, BUT IT DIDN'T WORK, I 'M AFRAID THAT ONE DAY THEY MAY NOT WORK AT ALL. *TR
NHTSA ODI #10610830
107,332 miles · Jul 15, 2014
Electrical SystemEngineFuel System, Gasoline
MAY 2013: CAR HARD TO START; MULTIPLE ATTEMPTS BEFORE ENGINE STARTED MAY 2013: HAD NEW KEY MADE AT LOCAL CHEVROLET DEALER DECEMBER 2013: CONTINUED PROBLEMS STARTING CAR; REPLACED IGNITION SWITCH JULY 1, 2014: GM ANNOUNCES EXPANDED RECALL TO INCLUDE 2002 MALIBU; CALLED LOCAL CHEVROLET DEALER; THEY SAID WE HAVE TO WAIT FOR THE …
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MAY 2013: CAR HARD TO START; MULTIPLE ATTEMPTS BEFORE ENGINE STARTED MAY 2013: HAD NEW KEY MADE AT LOCAL CHEVROLET DEALER DECEMBER 2013: CONTINUED PROBLEMS STARTING CAR; REPLACED IGNITION SWITCH JULY 1, 2014: GM ANNOUNCES EXPANDED RECALL TO INCLUDE 2002 MALIBU; CALLED LOCAL CHEVROLET DEALER; THEY SAID WE HAVE TO WAIT FOR THE LETTER FROM GM; DEALER DID NOT KNOW ABOUT EXPANDED RECALL JULY 14, 2014: CAR ENGINE TURNED OFF WHILE DRIVING JULY 15, 2014: CALLED LOCAL CHEVROLET DEALER AGAIN; STILL KNEW NOTHING ABOUT EXPANDED RECALL; COULDN'T ADVISE AS TO WHETHER CAR IS SAFE TO DRIVE. *TR
NHTSA ODI #10610707
63,500 miles · Jul 3, 2014
Electrical System
I'M HAVING TROUBLE WITH THE IGNITION. SOMETIMES IT WILL START RIGHT AWAY, AND THEN OTHER TIMES IT WILL TAKE 3 - 9 TRIES!! ESPECIALLY WHEN IT'S REALLY HOT OUTSIDE 90+ DEGREES. WHAT'S CAUSING THIS. I PURCHASED A NEW BATTERY SO THAT IS NOT THE PROBLEM!! *TR
NHTSA ODI #10608105
16,152 miles · Jun 24, 2014
Electrical System
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THE IGNITION FAILED TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT MENTIONED THAT IN A DIFFERENT OCCASION THE ENGINE STALLED TWICE AND RESTARTED IMMEDIATELY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE IGNITION SWITCH WAS REP…
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TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THE IGNITION FAILED TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT MENTIONED THAT IN A DIFFERENT OCCASION THE ENGINE STALLED TWICE AND RESTARTED IMMEDIATELY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE IGNITION SWITCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 16,152. UPDATED 08/14/14*LJ UPDATED 08/23/2017*CT
NHTSA ODI #10605527
69,140 miles · Jun 9, 2014
Electrical SystemFuel System, Gasoline
MY 2002 CHEVROLET MALIBU LS LEFT ME STRANDED AT A BUSY FUELING STATION. THE CAR REFUSED TO START DUE TO THE FAULTY PASSLOCK IGNITION SWITCH SYSTEM. THESE PARTS WERE REPLACED AT AN AUTHORIZED GM SERVICE CENTER AT APPROXIMATELY 47,000 MILES DUE TO THE SAME ISSUE OF REFUSING TO START. NOW AT AROUND 21,000 MILES LATER THE PARTS HAVE…
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MY 2002 CHEVROLET MALIBU LS LEFT ME STRANDED AT A BUSY FUELING STATION. THE CAR REFUSED TO START DUE TO THE FAULTY PASSLOCK IGNITION SWITCH SYSTEM. THESE PARTS WERE REPLACED AT AN AUTHORIZED GM SERVICE CENTER AT APPROXIMATELY 47,000 MILES DUE TO THE SAME ISSUE OF REFUSING TO START. NOW AT AROUND 21,000 MILES LATER THE PARTS HAVE FAILED AGAIN. GM AND NHTSA NEED TO RESOLVE THESE SAFETY ISSUES. I DON'T FEEL SAFE IN THIS CAR, AND I DON'T BELIEVE IT IS RELIABLE. WAKE UP THIS IS YET ANOTHER GM IGNITION PROBLEM THAT HAS BEEN KNOWN FOR DECADES! ANYONE IN DOUBT JUST DO AN INTERNET SEARCH ON GM PASSLOCK OR CHEVROLET MALIBU IGNITION PROBLEMS. *TR
NHTSA ODI #10597147
Mileage unknown · May 23, 2014
Electrical System
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY MULTIPLE TIMES. THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 14V047000 (ELECTRICAL SYSTEM) OR NHTSA CAMPAIGN ID NUMBER 14V252000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING AND TO B…
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TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY MULTIPLE TIMES. THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 14V047000 (ELECTRICAL SYSTEM) OR NHTSA CAMPAIGN ID NUMBER 14V252000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10593664
120,653 miles · May 15, 2014
Electrical System
IGNITION LOCK NOT WORKING RIGHT . PROBLEM CREATING BATTERY PROBLEMS KILLING BATTERY. CREATING PROBLEM WITH ALARM SYSTEM. LOCK DOSE NOT GO TO OFF POSITION WITH OUT PUSHING FLOOR SHIFTER FORWARD. ALSO KEY SEAMS LIKE IT DOSE NOT WANT TO GO TO RIGHT POSITION FEELS WEIRD WHEN TURNING. *TR
NHTSA ODI #10588607
Mileage unknown · May 6, 2014
Electrical System
2002 CHEVROLET MALIBU. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY STALLED FOR THE THIRD TIME. HE WAS ABLE TO DRIFT TO THE SIDE OF THE SHOULDER OF THE ROADWAY. HE TRIED CRANKING THE VEHICLE, BUT IT WOULD NOT START. HE HAD THE VEHICLE TO A LOC…
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2002 CHEVROLET MALIBU. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY STALLED FOR THE THIRD TIME. HE WAS ABLE TO DRIFT TO THE SIDE OF THE SHOULDER OF THE ROADWAY. HE TRIED CRANKING THE VEHICLE, BUT IT WOULD NOT START. HE HAD THE VEHICLE TO A LOCAL GARAGE. *JB THE IGNITION SWITCH WAS REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE, DATED SEPTEMBER 2014. UPDATED 10/15/14. *JB
NHTSA ODI #10584877
Mileage unknown · May 5, 2014
Electrical System
A FEW MONTHS AGO MY 2002 CHEVY MALIBU WOULD NOT START. I RESET THE THEFT SYSTEM FOR 10 MINUTES AND THEN EVERYTHING WAS FINE. THEN ABOUT A MONTH LATER THE THEFT SYSTEM LIGHT WOULD COME ON SPORADICALLY AND THEN EVENTUALLY STAY ON. I TOOK IT TO MY LOCAL MECHANIC AND WAS TOLD THAT THE IGNITION SWITCH NEEDS TO BE CHANGED OUT. SHORTLY…
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A FEW MONTHS AGO MY 2002 CHEVY MALIBU WOULD NOT START. I RESET THE THEFT SYSTEM FOR 10 MINUTES AND THEN EVERYTHING WAS FINE. THEN ABOUT A MONTH LATER THE THEFT SYSTEM LIGHT WOULD COME ON SPORADICALLY AND THEN EVENTUALLY STAY ON. I TOOK IT TO MY LOCAL MECHANIC AND WAS TOLD THAT THE IGNITION SWITCH NEEDS TO BE CHANGED OUT. SHORTLY AFTER THAT I HEARD ABOUT THE GM RECALL BUT FOR SOME REASON THE 2002 CHEVY MALIBU IS NOT INCLUDED. I HAVE SEEN A LOT OF PEOPLE ONLINE HAVING THE SAME PROBLEM I HAVE. MY CAR CURRENTLY HAS 84,500 ON IT. I TAKE EXTREMELY GOOD CARE OF IT. I HAVE TO DRIVE TO COLLEGE AND I AM AFRAID OF BEING STRANDED ON THE SIDE OF THE ROAD DUE TO THIS ISSUE. *TR
NHTSA ODI #10586507
Mileage unknown · Apr 15, 2014
Air BagsElectrical System
2002 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO IGNITION RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SHUT DOWN 3 TIMES. THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
NHTSA ODI #10578727
Official recalls
2Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 10, 2002
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME OF THESE VEHICLES WERE PRODUCED WITH A LEFT LOW-BEAM HEADLAMP THAT DOES NOT MEET THE PHOTOMETRIC PERFORMANCE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: LIGHT INTENSITIES BELOW THE MINIMUM INTENSITY REQUIREMENTS CAUSE REDUCTION IN VISIBILITY DOWN THE ROAD FOR THE DRIVER OF THE VEHICLE AND INTENSITIES ABOVE THE MAXIMUM INTENSITY REQUIREMENTS CAUSE INCREASE IN GLARE FOR DRIVERS AHEAD OF, OR APPROACHING, THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE LEFT LOW-BEAM HEADLAMP AND REPLACE IT IF IT DOES NOT MEET REQUIREMENTS. OWNER NOTIFICATION BEGAN MAY 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗