NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
524 reports96,064 miles · Sep 9, 2013
VisibilityFire
SS MODEL: THE DRIVER SIDE VISOR WOULD NOT STAY IN PLACE AND WHEN I WAS INSPECTING IT THE METAL PIECE CONNECTING THE VISOR TO THE ROOF WAS EXTREMELY HOT. AFTER DRIVING MORE YOU COULD SMELL AN ELECTRICAL FIRE. I GOT HOME AND WHEN I OPENED THE DOOR THE INTERIOR LIGHTS WERE FLICKERING. I THEN NOTICED THAT THE VISOR WAS ACTUALLY …
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SS MODEL: THE DRIVER SIDE VISOR WOULD NOT STAY IN PLACE AND WHEN I WAS INSPECTING IT THE METAL PIECE CONNECTING THE VISOR TO THE ROOF WAS EXTREMELY HOT. AFTER DRIVING MORE YOU COULD SMELL AN ELECTRICAL FIRE. I GOT HOME AND WHEN I OPENED THE DOOR THE INTERIOR LIGHTS WERE FLICKERING. I THEN NOTICED THAT THE VISOR WAS ACTUALLY BURNED AND IT BURNED THE INTERIOR ON THE ROOF. I THEN PULLED THE CIRCUIT BREAKERS FOR ALL INTERIOR LIGHTING. IT'S NOT FIXED YET. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR. TWO TRANSMISSIONS REPLACED, TORQUE CONVERTER REPLACED, FOUR BATTERIES, WATER PUMP REPLACED, POWER STEERING PUMP REPLACED, ENGINE MOUNTING BOLT REPLACED, WINDSHIELD WASHER PUMP DOESN'T WORK, AND THE TRACTION CONTROL/ABS WARNING LIGHTS ARE MOSTLY ON. WHEN THE WARNING LIGHTS ARE NOT ON THEY BOTH "WORK" WHEN THEY NOT SUPPOSED TO. NONE OF THESE PROBLEMS HAS BEEN UNDER WARRANTY. AN AWFUL LOT WRONG FOR A CAR WITH LESS THAN 100,000 MILES. *TR
NHTSA ODI #10542600
97,000 miles · Aug 15, 2013
Electrical SystemEngineUnknown Or Other
MY CAR HAD BEEN SHOWING THE SERVICE BATTERY CHARGING SYSTEM FOR ABOUT TWO DAYS. WHEN I CALLED SOUTHEAST KIA OF SOMERSET, THEY TRIED TO SAY IT WAS THE ACTUALLY BATTERY, KEEP IN MIND, I HAVE ONLY HAD THIS CAR FOR SIX WEEKS. I KNEW THAT IT WASN'T BECAUSE I HAD BEEN HAVING NO PROBLEMS WITH MY CAR WHATSOEVER BEFORE THIS, AND I WAS …
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MY CAR HAD BEEN SHOWING THE SERVICE BATTERY CHARGING SYSTEM FOR ABOUT TWO DAYS. WHEN I CALLED SOUTHEAST KIA OF SOMERSET, THEY TRIED TO SAY IT WAS THE ACTUALLY BATTERY, KEEP IN MIND, I HAVE ONLY HAD THIS CAR FOR SIX WEEKS. I KNEW THAT IT WASN'T BECAUSE I HAD BEEN HAVING NO PROBLEMS WITH MY CAR WHATSOEVER BEFORE THIS, AND I WAS RAISED AROUND MECHANICS AND TRUCK DRIVERS, I DO KNOW A LITTLE ABOUT CARS. WHEN I TURNED THE CAR OFF IT WOULD NOT START BACK UP. I HAD THE BATTERY JUMPED THREE TIMES AND IT DIED SITTING THERE, WE FINALLY GOT IT CHARGED SO THAT I COULD DRIVE TO MY MOTHERS, BUT HAD PROBLEMS ON THE WAY THERE. AS I WAS DRIVING, ALL OF MY GAUGES COMPLETELY STOPPED WORKING IN MY CAR, AND I THOUGHT THE CAR HAD DIED AND THAT I WAS COASTING. SO I PULLED OVER TO THE SIDE OF THE ROAD, WITH MY THREE CHILDREN IN THE CAR, AND REALIZED THE CAR WAS RUNNING. I SHUT THE CAR OFF, BUT IT KEPT RUNNING. NOW, KIA IS SAYING THAT IF IT'S THE ALTERNATOR IT'S NOT COVERED UNDER A TWO YEAR WARRANTY THAT I HAVE, BECAUSE THEY DON'T WANT TO HAVE TO FIX IT BASICALLY. I HAVE BEEN SEVERELY RIPPED OFF, AND NOW ME AND MY CHILDREN ARE WITHOUT A CAR. I THINK IT IS RIDICULOUS THAT CAR LOTS ARE ABLE TO SEND OUT TERRIBLE AND UNRELIABLE CARS TO PEOPLE WITHOUT A SECOND THOUGHT, AND THEN DON'T WANT TO FIX THINGS. NOW I AM TRYING TO FIND A WAY TO GET A DIFFERENT CAR AND LEAVE THIS PIECE OF JUNK ON THEIR LOT, I WILL PROBABLY NEVER BUY A CAR AGAIN UNLESS IT ONLY HAS ABOUT 20 MILES ON IT AND IS BRAND NEW, AND WILL DEFINITELY DO MORE RESEARCH ON THE TYPE OF CAR, ALONG WITH THE DEALERSHIP SELLING IT TO ME. AND KIA HAS NOT HEARD THE LAST OF ME AS WELL. *TR
NHTSA ODI #10535470
58,000 miles · Aug 12, 2013
Steering
SOMETIME IN JANUARY OF 2012, I RECEIVED A NOTICED FROM GENERAL MOTORS ABOUT REPAIRING AND REPLACING THE POWER STEERING HOSES OF MY 2006 CHEVY IMPALA. I TOOK MY IMPALA FOR REPAIRS AT A LOCAL CHEVY DEALER IN APRIL 2012. *TR PRIOR TO RECEIVING THE NOTICED ABOUT THE REPAIRS FROM GENERAL MOTORS, I KEPT HEARING A BUZZING SOUND. TH…
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SOMETIME IN JANUARY OF 2012, I RECEIVED A NOTICED FROM GENERAL MOTORS ABOUT REPAIRING AND REPLACING THE POWER STEERING HOSES OF MY 2006 CHEVY IMPALA. I TOOK MY IMPALA FOR REPAIRS AT A LOCAL CHEVY DEALER IN APRIL 2012. *TR PRIOR TO RECEIVING THE NOTICED ABOUT THE REPAIRS FROM GENERAL MOTORS, I KEPT HEARING A BUZZING SOUND. THE BUZZING SOUND STOPPED WHEN I TOOK THE CAR IN FOR STEERING HOSE REPAIRS AS SUGGESTED BY GENERAL MOTORS. ABOUT TWO DAYS AGO, I STARTED TO HEAR THE SAME BUZZING SOUND. I CALLED THE DEALER TO INQUIRE ABOUT THE REPAIRS. THE DEALER WHICH MADE THE REPAIRS LIED TO ME ABOUT MAKING THE REPAIRS IN NOVEMBER 2009. CHEVY STATED THEY WOULD NOT MAKE ANY REPAIRS. *TR
NHTSA ODI #10534972
32,000 miles · Aug 7, 2013
Steering
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE TURNING THE STEERING WHEEL IT MADE A CLANKING SOUND. THE CONTACT ALSO STATED THE VEHICLE WAS STUCK IN PARK AND WOULD NOT SHIFT OUT PARK GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHO STATED THE INTERMEDIATE SHAFT WAS DEFECTIVE AND …
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE TURNING THE STEERING WHEEL IT MADE A CLANKING SOUND. THE CONTACT ALSO STATED THE VEHICLE WAS STUCK IN PARK AND WOULD NOT SHIFT OUT PARK GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHO STATED THE INTERMEDIATE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE INTERMEDIATE SHAFT REPLACED. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10534041
80,000 miles · Jul 19, 2013
Electrical SystemEngine And Engine Cooling
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS…
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TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
NHTSA ODI #10525789
140,000 miles · Jun 27, 2013
Steering
MY HUSBAND AND ME WERE ON OUR WAY HOME FROM A FUNERAL, WHEN WERE ABOUT TO TURN INTO OUR SUBDIVISION THE STEERING WHEEL BARELY TURNED AND IS NOW MAKING A HIDEOUS NOISE. WHEN I CALLED ONE OF OUR LOCAL DEALERSHIP AND ADVISED THEM WHAT HAPPENED, MUCH TO MY SURPRISE THEY TOLD ME IT WOULD COST ME $100.00 DOLLARS FOR A DIAGNOSTIC TEST.…
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MY HUSBAND AND ME WERE ON OUR WAY HOME FROM A FUNERAL, WHEN WERE ABOUT TO TURN INTO OUR SUBDIVISION THE STEERING WHEEL BARELY TURNED AND IS NOW MAKING A HIDEOUS NOISE. WHEN I CALLED ONE OF OUR LOCAL DEALERSHIP AND ADVISED THEM WHAT HAPPENED, MUCH TO MY SURPRISE THEY TOLD ME IT WOULD COST ME $100.00 DOLLARS FOR A DIAGNOSTIC TEST. WHEN I GAVE HER MY VIN NUMBER SHE STATED THAT IT WAS NOT LISTED AS ONE OF THE VEHICLES THAT HAD A RECALL. I DON'T KNOW HOW THEY DETERMINE WHICH CARS ARE SUPPOSED TO BE CONSIDERED A RECALL, BUT I DO KNOW IT HAS THE SAME ISSUE AS THOSE RECALLED. I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR FAILED PRODUCT. *TR
NHTSA ODI #10522050
78,000 miles · Jun 1, 2013
Electrical SystemPower Train
MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM C…
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MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM CHARGED 100 DOLLARS FOR THEM TO SAY WHAT IS WRONG AND WHEN THEY (SUPPOSEDLY) FIX IT ( OR SAY IT DID NOT DO IT WITH THEM AND ITS ALL IN MY HEAD AND YOUR DOING SOMETHING WRONG TO IT), IT DOES IT AGAIN. THE CHARGING SYSTEM IS OK BUT THERE IS NO POWER AT ALL THRUOUT THE CAR BUT IF YOU WAIT A COUPLE OF HOURS IT WILL SHOW LIGHTS BUT IT WILL NOT EVEN CRANK AND THEN GO COMPLETELY DEAD. THIS SAME PROBLEM HAS HAPPENED FROM EVERY OTHER CUSTOMER WHO HAS HAD THIS PROBLEM AND COST THEM PLENTY OF MONEY WITHOUT A SOLUTION. I HAVE RESEARCHED YOUTUBE, YAHOO ANSWERS, FIXIT, ETC... AND THIS IS WHAT ALL THESE OTHER NUMEROUS CUSTOMERS ARE SAYING EVEN WHEN THEY WENT TO THE CHEVY CERTIFIED MECHANICS THROUOUT THE COUNTRY. I DO NOT HAVE THE RESOURCES TO KEEP PAYING FOR DIAGNOSIS AND NUMEROUS POSSIBLE FIXES THAT DOES NOT REMEDY THE PROBLEM. BRINGING THE VEHICLE TO A CHEVY DEALER FOR THEM TO CHARGE ME AN ARM AND A LEG TO NOT FIX THE PROBLEM ( AND NO THEY WILL NOT GIVE YOU A REFUND FOR NOT FIXING THE PROBLEM THAT THEY CHARGE A 100 DOLLARS UPFRONT TO DIAGNOSE). THIS IS NOT THE ONLY PROBLEM, THE TRANSMISSION SLAMS INTO GEAR ESPECIALLY WHEN YOU COME FROM A START OR AFTER YOU BACK UP AND DRIVE FORWARD. THIS IS NOT NORMAL BUT CHEVY WILL SAY IT US. I TAKE PRIDE IN KEEPING MY CAR RUNNING SO I KNOW IT IS NOT FROM NEGLECT OR ABUSE THIS IS SIMPLY AN ONGOING PROBLEM THAT THESE CHEVY VEHICLES HAVE BECAUSE I M SEEING THIS EXACT SAME PROBLEM ON THEIR OTHER MODELS THROUGHOUT MULTIPLE YEAR SPECTRUM. THIS IS RIDICULOUS!!! ALL THESE CONSUMERS ACROSS THE COUNTRY ARE NOT WRONG. *TR
NHTSA ODI #10514663
Mileage unknown · May 22, 2013
Engine And Engine CoolingExterior LightingPower Train
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE N…
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2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SLIPPING. SHE EXPLAINED TO THE DEALER, THERE WAS A RECURRING PROBLEM WITH THE TRANSMISSION. EACH TIME, THE CONSUMER WENT TO THE DEALER, SHE WAS INFORMED THEY COULD NOT RECREATE THE PROBLEM, AND THEREFORE NO PROBLEM EXISTED. BESIDES THE TRANSMISSION PROBLEM, THERE WAS A HORRIBLE RATCHETING MACHINE-GUN TYPE NOISE COMING FROM BEHIND THE DASH, WHEN SHE CHANGED THE VENT POSITION. THE LOUD NOISE LASTED FOR ABOUT A MINUTE AND WAS ALMOST EAR-PIERCING. ALSO, THE ENGINE MOUNT BROKE, THE WATER PUMP, STEERING AND TIE RODS FAILED, THE ENGINE BURNED EXCESSIVE AMOUNT OF OIL, AND THE ENGINE LOW OIL LIGHT ILLUMINATED. THE WINDOWS MADE A SCREECHING SOUND, THE SUNROOF WOULD DRAG, THE PLASTIC HEADLIGHT COVERED WERE FOGGED AND FADED. THE TIRE PRESSURE MONITORING LIGHT WAS CONSTANTLY ON. ON APRIL 24, 2013. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT TRANSMISSION SHOP TO HAVE THEM ASSESS THE SAME TRANSMISSION SLIPPING PROBLEM, SHE HAD BEEN EXPERIENCING FOR SEVEN YEARS. THEY DROPPED THE TRANSMISSION PAN, AND THEY FOUND FINE METAL, PIECES OF ALUMINUM AND CLUTCH MATERIAL IN THE PAN.
NHTSA ODI #10513180
11,600 miles · May 10, 2013
Engine
I PURCHASED THIS CAR USED AT 115,000 MILES IN FEBRUARY OF 2013. ON MY WAY TAKING MY CHILDREN TO SCHOOL ON MARCH 22,2013 MY SERVICE TRACTION LIGHT BEGIN TO FLASH FOLLOWED BY REDUCED POWER LIGHT. NOW I'M DOING 45 MILES AN HOUR WITH CARS RIGHT ON MY TAIL AND HAD TO GET OVER IN THE OTHER LANE..TO KEEP SOMEONE FROM RUNNING INTO THE B…
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I PURCHASED THIS CAR USED AT 115,000 MILES IN FEBRUARY OF 2013. ON MY WAY TAKING MY CHILDREN TO SCHOOL ON MARCH 22,2013 MY SERVICE TRACTION LIGHT BEGIN TO FLASH FOLLOWED BY REDUCED POWER LIGHT. NOW I'M DOING 45 MILES AN HOUR WITH CARS RIGHT ON MY TAIL AND HAD TO GET OVER IN THE OTHER LANE..TO KEEP SOMEONE FROM RUNNING INTO THE BACK OF ME. BUT THIS MORNING OF MAY 10,2013 DID IT FOR ME. ON THE WAY TAKING THEM TO SCHOOL IT HAPPENED AGAIN,BUT I HAD TO SWERVE OFF THE ROAD. MY BABIES WERE ALL SHOOK UP.SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS,BECAUSE THIS COULD BE VERY FATAL. NO ONE WANTS TO LOSE THERE LIFE BEHIND THIS. THERE ARE FAR TO MANY COMPLAINTS OF THIS ISSUE. THE GUY I PURCHASED IT FROM KEPT UP THE MAINTENANCE ON IT AND SO HAVE I. I HAVE PUT MORE MONEY INTO THIS CAR THAN I HAVE ANYONE OF MY OTHERS AND THEY WERE OLDER. I PAID A GOOD BIT OF MONEY FOR THIS CAR, AND AS WE ALL NO MONEY IS NOT EASY TO COME BY THESE DAYS. HAVE A BLESSED DAY. *TR
NHTSA ODI #10511358
60,000 miles · May 4, 2013
Power Train
PURCHASED THE 2006 CHEVY IMPALA 3.9L WITH ABOUT 30,000 MILES. AT AROUND 60,000 MILES I STARTED TO NOTICE THE TRANSMISSION SLIP, MAYBE HAPPENED ONCE EVERY 20 TRIPS. AT AROUND 70,000 MILES IT STARTED HAPPENING MORE FREQUENTLY, ONCE OR TWICE A WEEK. HAD THE CAR LOOKED AT BY A MECHANIC AND WAS TOLD NO ISSUE WAS FOUND. NOW AT 75,000 …
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PURCHASED THE 2006 CHEVY IMPALA 3.9L WITH ABOUT 30,000 MILES. AT AROUND 60,000 MILES I STARTED TO NOTICE THE TRANSMISSION SLIP, MAYBE HAPPENED ONCE EVERY 20 TRIPS. AT AROUND 70,000 MILES IT STARTED HAPPENING MORE FREQUENTLY, ONCE OR TWICE A WEEK. HAD THE CAR LOOKED AT BY A MECHANIC AND WAS TOLD NO ISSUE WAS FOUND. NOW AT 75,000 MILES AND IT HAPPENS MULTIPLE TIMES ALMOST EVERY TRIP I TAKE WITH MY CAR. IT OCCURS AFTER SHIFTING FROM PARK INTO DRIVE THEN PULLING OFF OR WHEN PULLING OFF FROM A RED LIGHT OR STOP SIGN. ENGINE REVS, CAR HESITATES FOR 2-4 SECONDS THEN SLIPS REAL HARD INTO GEAR. I HAVE READ IN NUMEROUS FORUMS THAT GM TECH SAY THIS IS NORMAL BEHAVIOR FOR THIS TRANSMISSION, AND NUMEROUS PEOPLE HAVING THEIR TRANSMISSIONS REPLACED ONLY TO HAVE THIS ISSUE RECUR. THIS ISSUE ALMOST RESULTED IN CRASH ONCE WHEN ENTERING A 40MPH ZONE FROM A STOP SIGN, AS AFTER STOPPING AND TAKING MY FOOT OFF THE BRAKE AND APPLYING THE GAS, THE VEHICLE BEGAN ROLLING ONTO THE 40MPH ZONE AND ENCOUNTERED A 6-7 SECOND DELAY BEFORE SLIPPING INTO GEAR AND ACCELERATING, CAUSING THE APPROACHING VEHICLE TO HAVE TO APPLY ITS BRAKE ABRUPTLY TO PREVENT A COLLISION. AT THIS POINT THE SLIPPING IS BECOMING A REAL ISSUE AS I NOW HAVE A TODDLER IN MY VEHICLE AND DO NOT WANT TO RISK ANY NECK OR OTHER INJURIES DUE TO THE JERKING OF THE VEHICLE WHEN IT SLIPS INTO GEAR. *TR
NHTSA ODI #10510643
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.