2004 Chevrolet Impala

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME DIFICULT TO DEPRESS AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, THE THUMB AND THE ROTATOR CUP, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

THE SPEEDOMETER NEEDLE WOULD STICK JUST OUT OF THE BLUE AND EVERY YOU WOULD EXCEL IT WOULD GO UP MORE BUT NEVER COME BACK DOWN. THE ONLY WAY TO GET THE NEEDLE TO COME DOWN SO IT DIDN'T WRAP COMPLETELY AROUND WOULD BE TO PULL OVER AND TURN THE KEY TO THE OFF POSITION AND THEN REPEATEDLY TURN THE KEY FROM OFF TO ACCESSORIES ON (THE SPOT RIGHT BEFORE THE CAR STARTS). EACH TIME YOU TURN IT FROM OFF TO ON THE NEEDLE WOULD DROP ABOUT 3-5 MPH. IT SOMETIMES TOOK A FEW MINUTES AND WAS A REAL PAIN IF YOU WERE DRIVING IN A BIG CITY OR TOWN WITH A LOT OF STOP AND GO BECAUSE YOU WOULD HAVE TO PULL OVER ABOUT EVERY 4 OR 5 TIMES JUST TO GET ACROSS TOWN. THIS WAS RECALLED IN THE TRUCKS AND TRAILBLAZERS I WAS TOLD, SO I AM NOT SURE WHY IT WAS NEVER RECALLED IN THE IMPALAS. IT WAS AN EXPENSIVE FIX, BUT HAD TO BE DONE. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS HARD TO TURN IN THE IGNITION AND THE ENGINE WOULD HESITATE BEFORE STARTING. THE CONTACT MENTIONED THAT THERE WERE TIMES THE VEHICLE WOULD NOT START. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/30/14*LJ THE CONSUMER STATED A RECALL WAS PERFORMED WHERE A METAL PIECE WAS ADDED TO THE KEY FOR THE SLIDING OF THE KEY SWITCH. THE IGNITION REMAINED HARD TO TURN. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE CONSUMER PAY FOR THE VEHICLE TO BE DIAGNOSED. UPDATED 04/27/2015 *JS

PURSUANT TO THE LETTER I GOT IN REGARD TO RECALL 14350, I CONTACTED THE DEALER WHERE I BOUGHT MY CAR, JIM BUTLER CHEVROLET. I GOT AN EMAIL BACK FROM THEM SAYING THE ONLY RECALL THEY SHOW ON MY CAR IS 13036, AND THEY WILL ONLY SCHEDULE ME FOR THAT SERVICE. I VERIFIED THE VIN ON YOUR WEBSITE, AND 14350 IS INDEED CORRECT. NOTE THAT I HAVE CONTACTED THIS DEALER REPEATEDLY OVER THE PAST TWO TO THREE YEARS, BECAUSE MY CAR WON'T START AFTER I SHUT IT OFF WHEN IT ISN'T IN PARK. IT'S LEFT ME STRANDED MORE THAN 20 TIMES (WHICH IS DANGEROUS IN ITSELF, PLUS I HAD TO CALL FOR ROAD SERVICE, WHICH ISN'T FREE), AND THE SERVICE MANAGER HAS SO FAR REFUSED TO TAKE ANY ACTION AND IN FACT DID NOT EVEN RETURN MY MANY PHONECALLS ABOUT IT. NOW THEY CAN'T EVEN GET THE SAFETY RECALL NUMBER STRAIGHT (UNTIL I LET THEM KNOW I'D BE CONTACTING YOU, SUDDENLY, IT IS THE RIGHT NUMBER). THIS IS WHY PEOPLE ARE DYING: DEALERS IGNORE REPORTED PROBLEMS BECAUSE IT COSTS GM MONEY; THEY STONEWALL YOU UNTIL YOU DIE IN A CRASH OR DIE STANDING BY YOUR CAR WAITING FOR THE TENTH TOW. THANKS TO GM, I AM DONE BUYING AMERICAN CARS. PLEASE INVESTIGATE THIS COMMON IMPALA NON-STARTING ISSUE (SEARCH ONLINE: IT'S NOT THE STARTER, AND I'VE ALREADY PAID TO REPLACE THE IGNITION, BUT THEY STILL WON'T GIVE ME MY KEY CODES). *TR