2004 Chevrolet Impala

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH TO TURN THE VEHICLE ON, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DEAR GM, MY NAME IS [XXX] AND I HAVE COME SO CLOSE TO HAVING A ACCIDENT IN MY CAR IT HAVE CUT OFF TWICE WHILE I WAS DRIVING TO WORK . BY THE GRACE OF GOD I LEAVE FOR WORK AT 3:00 IN THE MORNING. SO WHEN IT CUT OFF ON THE HIGH WAY THEIR WERE NO TRAFFIC. BUT IT THEN CUT OFF AGAIN WHILE I WAS MAKING A TURN , AND THANK GOD AGAIN THAT THE DRIVER IN FRONT OF ME THAT WAS BACKING UP WAS QUICK TO STOP BECAUSE I COULD N"T MOVE. SO COULD YOU PLEASE FIX THIS PROBLEM. I HAVE BEEN CALLING TO GET THIS PROBLEM FIX AND NO ONE FROM YOUR COMPANY GET ON THE PHONE THEY HAVE ME WAITING OVER AN HOUR THEN MAKES A RING SOUND OUT OF NOWHERE. PLEASE CONTACT ME AT [XXX] I AM SCARED FOR MY LIFE IN THIS CAR, IT IS MY ONLY MEANS TO WORK SO I GOT"S TO DRIVE IT . PLEASE CALL ASP THANK YOU -MY ADDRESS IS [XXX] VIN[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND TRAVELED INTO A DITCH. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V00000 (ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS DUE TO THE CONTACT NOT HAVING THE ORIGINAL KEYS. THE CONTACT STATED THE VEHICLE WAS PURCHASED FROM A DEALER AND THE ORIGINAL KEYS WAS NEVER PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHEVROLET IMPALA 2004, TRAVELING ON A 4 LANE DIVIDED HIGHWAY, AT 65MPH, USING CRUISE CONTROL, 2 ADULT PASSENGERS USING SEATBELTS, DRIVER SAW TRUCK ENTERING THE INTERSECTION FROM THE DRIVERS RIGHT SIDE. THE DRIVER ACCELERATED AND SWERVED TO AVOID A COLLISION. THE IMPALA WAS STRUCK BY THE TRUCK. SKID MARKS WERE MADE ON THE HIGHWAY BY THE TIRES OF THE IMPALA FROM THE IMPACT TO WHERE THE IMPALA STOPPED AND THE ENGINE STOPPED. THE DRIVER WORKED TO PUT THE CAR INTO PARK TO RESTART THE IMPALA IN ORDER TO MOVE THE IMPALA TO A SAFER POSITION ON THE HIGHWAY, OUT OF THE LANES OF TRAFFIC. UPON STOPPING THE DRIVER TURNED OFF THE IGNITION KEY TO THE OFF POSITION. THE KEY WAS NOT ON A KEY RING. THE KEY HAD BEEN REMOVED FROM THE FOB AND KEY RING UPON RECEIVING THE SAFETY RECALL NOTICE, GM RECALL 14350. THE HAZARD BLINKERS WERE TURNED ON. THE DRIVER AND PASSENGER MOVED TO THE ADJACENT FRONTAGE ROAD. THE DRIVER OF THE TRUCK CALLED THE LOCAL POLICE. THE DRIVER OF THE IMPALA CALLED 911. A POLICE REPORT WAS MADE. PICTURES WERE TAKEN OF THE DAMAGE TO BOTH VEHICLES AND THE SKID MARKS ON THE HIGHWAY, MADE BY THE IMPALA. NO SKID MARKS WERE VISIBLE ALONG THE PATH TRAVELED BY THE TRUCK. THE IMPALA HAZARD BLINKERS WERE TURNED OFF. THE DRIVER ATTEMPTED TO START THE IMPALA. THE IMPALA DID NOT START. THE PASSENGER WORKED TO START THE IMPALA, THE DASH LIGHTS DID NOT TURN ON, THE HEAD LIGHTS DID NOT TURN ON. A WITNESS MOVED A VEHICLE INTO POSITION TO FACILITATE A "JUMP START", THE IMPALA STARTED, THE SECURITY WARNING LIGHT WAS ILLUMINATED. THE IMPALA WAS DRIVEN A SHORT DISTANCE AND PARKED, ODOMETER READING 297336. ARRANGEMENTS FOR REPAIR HAVE YET TO BE DETERMINED. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS WERE SUPPOSED TO BECOME AVAILABLE IN A COUPLE OF WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVEN'T BEEN PHYSICALLY HURT BECAUSE OF THIS IGNITION SWITCH RE-CALL BUT IT HAS MADE ME DISPLACED FOR DAYS ON END BECAUSE THE CAR WOULDN'T START. I'VE MISSED WORK ON MORE THAN ONE OCCASION AND THEN I'M BEING TOLD BY GM THAT THE PART ISN'T BUILT, THERE ISN'T ENOUGH TO GO AROUND, IT'S LIKE WHAT ARE WE AS GM OWNERS SUPPOSE TO DO UNTIL THE PART AND THEN WAIT TO SEE FOR THE CHEVY HOUSE TO CALL TO REPLACE THE PART. WHY SHOULD I HAVE TO BE DISPLACED AND DISHEVELED BUT I WON'T BE COMPENSATED UNLESS I'M HURT? THIS MAKES NO SENSE I DIDN'T ASK FOR MY CAR TO HAVE ISSUES OF THIS SORT BUT YET I'M MISSING TIME OFF OF WORK BECAUSE THE WORK WON'T CRANK. WHAT CAN BE DONE ABOUT MY ISSUE EVEN THOUGH I'M NOT PHYSICALLY HURT? *TR