NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
340 reportsClear category filter75,000 miles · Oct 28, 2008
Fuel System, Gasoline
MY CAR ALMOST CAME TO COMPLETE STOP ON THE FREEWAY AFTER IT POST POWER AND STARTED SLOWING DOWN. LUCKILY WAS ABLE TO COAST OFF THE FREEWAY OFFRAMP. MY MECHANIC SAID IT WAS THE FUEL PUMP ON MY 2003 CHEVY CAVALIER. AFTER INTERNET SEARCHING, I SAW THAT MANY, MANY OTHERS HAD THE SAME PROBLEMS AND THAT IT SHOULD BE ON THE RECALL LIST…
Read full complaint
MY CAR ALMOST CAME TO COMPLETE STOP ON THE FREEWAY AFTER IT POST POWER AND STARTED SLOWING DOWN. LUCKILY WAS ABLE TO COAST OFF THE FREEWAY OFFRAMP. MY MECHANIC SAID IT WAS THE FUEL PUMP ON MY 2003 CHEVY CAVALIER. AFTER INTERNET SEARCHING, I SAW THAT MANY, MANY OTHERS HAD THE SAME PROBLEMS AND THAT IT SHOULD BE ON THE RECALL LIST. PUT MY NAME ON THAT COMPLAINT LIST. MAYBE AFTER SOMEONE DIES WILL THEY GET THE PART RECALLED. *TR
NHTSA ODI #10246919
86,600 miles · Oct 26, 2008
Fuel System, Gasoline
MY FUEL PUMP GAVE OUT ON A 2003 CHEVY CAVALIER AFTER 86,000 MILES OF PROPER MAINTENANCE. I'M NOT REALLY SURE OF THE EVENTS THAT LEAD UP TO THIS PROBLEM, BUT AFTER SPEAKING WITH OTHER OWNERS OF CAVY'S, I AM NOT THE ONLY ONE. I AM HAVING TO REPAIR THIS PROBLEM WITH 700 DOLLARS!!! PLEASE INVESTIGATE THIS TO SEE IF THERE IS A POSSIB…
Read full complaint
MY FUEL PUMP GAVE OUT ON A 2003 CHEVY CAVALIER AFTER 86,000 MILES OF PROPER MAINTENANCE. I'M NOT REALLY SURE OF THE EVENTS THAT LEAD UP TO THIS PROBLEM, BUT AFTER SPEAKING WITH OTHER OWNERS OF CAVY'S, I AM NOT THE ONLY ONE. I AM HAVING TO REPAIR THIS PROBLEM WITH 700 DOLLARS!!! PLEASE INVESTIGATE THIS TO SEE IF THERE IS A POSSIBLE RECALL ON FUEL PUMPS OF CHEVY CAVALIERS BEFORE SOMEONE ELSE HAS TO COME OUT OF POCKET 700 DOLLARS. *TR
NHTSA ODI #10246742
110,000 miles · Oct 25, 2008
Fuel System, Gasoline
I WAS DRIVING DOWN THE HIGHWAY AND MY CAR STARTED TO SHUT OFF. MY FUEL PUMP WENT OUT. *TR
NHTSA ODI #10246684
81,000 miles · Oct 22, 2008
Fuel System, Gasoline
MY 2003 CHEVROLET CAVALIER BROKE DOWN WITH ME AND MY DAUGHTER IN IT. IT JUST STOPPED RUNNING. COME TO FIND OUT IT WAS THE FUEL PUMP AND WHEN I HAD IT LOOKED AT THE PERSON SAID THAT A LOT OF THEM ARE HAVING THE SAME ISSUE. ALL AT AROUND 60,000 TO 80,000 MILES. IT SEEMS THAT THE ELECTRICAL CONNECTION IS FAULTY AND MELTS. IT SEEMS …
Read full complaint
MY 2003 CHEVROLET CAVALIER BROKE DOWN WITH ME AND MY DAUGHTER IN IT. IT JUST STOPPED RUNNING. COME TO FIND OUT IT WAS THE FUEL PUMP AND WHEN I HAD IT LOOKED AT THE PERSON SAID THAT A LOT OF THEM ARE HAVING THE SAME ISSUE. ALL AT AROUND 60,000 TO 80,000 MILES. IT SEEMS THAT THE ELECTRICAL CONNECTION IS FAULTY AND MELTS. IT SEEMS THAT SOME PEOPLE HAVE HAD FIRES. WHEN I SEARCHED ONLINE I FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I'M JUST GLAD THAT I WAS NOT ONE OF THE UNFORTUNATE PEOPLE THAT HAD A FIRE. *TR
NHTSA ODI #10246457
99,000 miles · Oct 22, 2008
Fuel System, Gasoline
NO START AND STALL CONDITION ON MY 2003 CAVALIER. IT STARTED WITH A NO START. AFTER READING ON THE INTERNET ABOUT SOMEONE POUNDING ON THEIR FUEL TANK I ATTEMPTED THIS AND TRIED TO RESTART THE CAR AND IT RESTARTED. THIS FREQUENCY OF NO STARTS HAS INCREASED. RECENTLY WHILE DRIVING, THE CAR STALLS AS IF THE CAR IS OUT OF GAS. O…
Read full complaint
NO START AND STALL CONDITION ON MY 2003 CAVALIER. IT STARTED WITH A NO START. AFTER READING ON THE INTERNET ABOUT SOMEONE POUNDING ON THEIR FUEL TANK I ATTEMPTED THIS AND TRIED TO RESTART THE CAR AND IT RESTARTED. THIS FREQUENCY OF NO STARTS HAS INCREASED. RECENTLY WHILE DRIVING, THE CAR STALLS AS IF THE CAR IS OUT OF GAS. ONCE IT STALLS IT WILL NOT START. I BANGED ON THE BOTTOM OF THE FUEL TANK AND ATTEMPTED TO RESTART THE CAR AND IT WOULD START. THE FREQUENCY OF THE STALLS ALSO ARE INCREASING AND OCCURS WHEN DRIVING REGARDLESS OF SPEED. THE LAST STALL WAS ON OCT. 22, 2008 WHILE TRAVELING AT 50 MPH. THE RESTARTS ARE BECOMING MORE DIFFICULT. IT NOW REQUIRES ONE PERSON TO TURN THE IGNITION WHILE ONE IS UNDER THE CAR POUNDING ON THE FUEL TANK. IT APPEARS TO BE A FAULTY FUEL PUMP. THE ENGINE TURNS OVER BUT APPEARS TO NOT BE RECEIVING GAS. THE FUEL FILTER HAS ALREADY BEEN REPLACED. *TR
NHTSA ODI #10246428
70,000 miles · Oct 21, 2008
Fuel System, Gasoline
THE FUEL PUMP HAS GONE OUT ON MY 2003 CHEVY CAVALIER (79,000 MILES) 4 TIMES IN 4 MONTHS! *TR
NHTSA ODI #10246288
53,748 miles · Oct 20, 2008
Fuel System, Gasoline
I HAVE A 2003 CHEVY CAVALIER WITH 53,000 MILES ON IT, I HAVE ALWAYS CHANGED THE FUEL FILTERS, NEVER LET THE FUEL GO UNDER 1/4 TANK. ONE DAY I WAS DRIVING, AND THE CAR DIED WITH NO ALERT. I LOST ALL POWER, POWER STEERING, POWER ASSISTED BRAKES, EVERYTHING IN THE MIDDLE OF THE ROAD GOING 60 MPH WITH TRAFFIC ALL AROUND ME. I CO…
Read full complaint
I HAVE A 2003 CHEVY CAVALIER WITH 53,000 MILES ON IT, I HAVE ALWAYS CHANGED THE FUEL FILTERS, NEVER LET THE FUEL GO UNDER 1/4 TANK. ONE DAY I WAS DRIVING, AND THE CAR DIED WITH NO ALERT. I LOST ALL POWER, POWER STEERING, POWER ASSISTED BRAKES, EVERYTHING IN THE MIDDLE OF THE ROAD GOING 60 MPH WITH TRAFFIC ALL AROUND ME. I COULD NOT PRESS THE BRAKES HARD ENOUGH TO STOP THE VEHICLE SO I ACTIVATED MY 4-WAY FLASHERS AND COASTED OFF TO THE SIDE OF THE ROAD AND USED MY EMERGENCY BRAKE TO COMPLETELY STOP. I WAS 10 MILES AWAY FROM MY HOME SO I HAD THE VEHICLE TOWED TO MY HOUSE UNTIL I COULD FIGURE OUT WHAT TO DO WITH IT, THAT TOW BILL WAS $120.00. I AM UNABLE TO DRIVE TO WORK AND LOOSING ABOUT $100 A DAY AND NOW I WILL HAVE TO TOW THE VEHICLE TO A REPAIR SHOP BECAUSE OF THIS FAULTY PART AND SPEND APPROXIMATELY $900 ON A PROBLEM THAT I HAVE READ OCCURS MORE OFTEN THAN IT SHOULD. *TR
NHTSA ODI #10246067
120,000 miles · Oct 18, 2008
Fuel System, Gasoline
FAILURE OF FUEL PUMP WHILE DRIVING ON A 2 LAND HIGHWAY UPHILL WITH A SEMI TRUCK BEHIND ME. DUE TO LOSS OF POWER, AND NOWHERE TO IMMEDIATELY PULL OFF OF THE ROADWAY, I WAS SLOWING QUICKLY AND THE SEMI TRUCK DRIVER HAD TO BRAKE HARD TO AVOID REAR ENDING ME. WAS ABLE TO FIND A SPOT TO PULL OFF SAFELY (LARGE DITCH ON SIDE OF ROAD WH…
Read full complaint
FAILURE OF FUEL PUMP WHILE DRIVING ON A 2 LAND HIGHWAY UPHILL WITH A SEMI TRUCK BEHIND ME. DUE TO LOSS OF POWER, AND NOWHERE TO IMMEDIATELY PULL OFF OF THE ROADWAY, I WAS SLOWING QUICKLY AND THE SEMI TRUCK DRIVER HAD TO BRAKE HARD TO AVOID REAR ENDING ME. WAS ABLE TO FIND A SPOT TO PULL OFF SAFELY (LARGE DITCH ON SIDE OF ROAD WHERE PUMP FAILED INITIALLY. *TR
NHTSA ODI #10245992
54 miles · Oct 18, 2008
Fuel System, Gasoline
FUEL PUMP QUIT WORKING AT 54, 437 MILES ON THE INTERSTATE WHILE DRIVING AT 65MPH. CAR WAS TOWED TO A CHEVY DEALERSHIP AND REPLACEMENT COST OF THE PUMP AND FUEL FILTER COST 1.102.20 TO REPAIR. THERE HAVE BEEN TONS OF THESE GM FUEL PUMPS GOING BAD AND OWNERS POSTING THIS PROBLEM ON THE NET. THERE SHOULD BE A RECALL ON THERE POORLY…
Read full complaint
FUEL PUMP QUIT WORKING AT 54, 437 MILES ON THE INTERSTATE WHILE DRIVING AT 65MPH. CAR WAS TOWED TO A CHEVY DEALERSHIP AND REPLACEMENT COST OF THE PUMP AND FUEL FILTER COST 1.102.20 TO REPAIR. THERE HAVE BEEN TONS OF THESE GM FUEL PUMPS GOING BAD AND OWNERS POSTING THIS PROBLEM ON THE NET. THERE SHOULD BE A RECALL ON THERE POORLY MADE PUMP AND THE HIGH COST TO REPAIR THERE PROBLEM. *TR
NHTSA ODI #10245856
89,000 miles · Oct 14, 2008
Fuel System, Gasoline
2003 CHEVROLET CAVALIER. DRIVING ON TURNPIKE AND LOST POWER TO VEHICLE WENT FROM 70 TO 45MPH AND THEN TOTALLY CAME TO A STOP ALMOST GOT INTO A CRASH. FIRST TIME IT OCCURRED CAR HAS 89K MI. CAR WOULD START BUT NOT CRANK. CHECKED FUEL LINE AND NO PRESSURE. TOOK TO MECHANIC AND THE FUEL PUMP NEEDED TO BE REPLACED SHOULD NOT HAVE TO…
Read full complaint
2003 CHEVROLET CAVALIER. DRIVING ON TURNPIKE AND LOST POWER TO VEHICLE WENT FROM 70 TO 45MPH AND THEN TOTALLY CAME TO A STOP ALMOST GOT INTO A CRASH. FIRST TIME IT OCCURRED CAR HAS 89K MI. CAR WOULD START BUT NOT CRANK. CHECKED FUEL LINE AND NO PRESSURE. TOOK TO MECHANIC AND THE FUEL PUMP NEEDED TO BE REPLACED SHOULD NOT HAVE TO BE REPLACED FOR ABOUT TEN YEARS. WAS TOLD SEVERAL COMPLAINTS ABOUT THIS VEHICLE FUEL PUMP FROM YEARS 2001 TO 2003 AND FROM 50K TO 90MI. NEEDED IS A NEW FUEL PUMP AND ASSEMBLY. *TR
NHTSA ODI #10245427
NHTSA investigations
4EA07015 · Engine Stalling - Fuel Pump Failure
Opened Nov 1, 2007 · Closed Oct 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Fuel System, Gasoline:delivery
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Fuel System, Gasoline
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
PE07033 · Fuel Pump Failure
Opened Jun 28, 2007 · Closed Nov 1, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
Fuel System, Gasoline:delivery
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
Fuel System, Gasoline
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
EA04028 · Turn Signal Malfunction
Opened Sep 14, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
ON MAY 14, 2004 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-043) BASED ON CONSUMER COMPLAINTS ALLEGING THAT THE BRAKE/TAIL TURN SIGNAL LAMPS WOULD NOT OPERATE PROPERLY WHEN EITHER THE TAIL LIGHTS WERE TURNED ON, THE BRAKE PEDAL WAS DEPRESSED, OR WHEN THE TURN SIGNAL SWITCH WAS ACTIVATED.ON SEPTEMBER 14, 2004 ODI UPGRADED PE 04-043 TO AN ENGINEERING ANALYSIS (EA04-028).GM STATES THAT SOME BRAKE/TAIL/TURN SIGNAL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO EXCESSIVE HEAT BUILDUP WITHIN THE BULB SOCKETS.THE CAUSE OF THE EXCESSIVE HEAT BUILD UP WAS DETERMINED TO BE A LACK OF THERMAL GREASE PLACED IN BETWEEN THE BULB AND THE SOCKET. BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V524) COVERING ALL MY 2003 VEHICLES.GM DEALERS WILL INSPECT THE REAR LAMP BULB SOCKET ASSEMBLIES AND APPLY THERMAL GREASE TO THEM OR REPLACE THEM WITH NEW ASSEMBLIES WITH THERMAL GREASE ALREADY ATTACHED.MODEL YEAR 2004 AND NEWER VEHICLES HAVE THE THERMAL GREASE INSTALLED FROM THE FACTORY. THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04043 · Turn Signal Malfunction
Opened May 14, 2004 · Closed Sep 14, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
COMPLAINANTS ALLEGE THAT THE REAR TURN SIGNALS FAIL TO ILLUMINATE AND DO NOT PROVIDE A SIGNAL TO DRIVERS IN FOLLOWING VEHICLES.ODI HAS RECEIVED ONE REPORT OF A CRASH WHERE THE COMPLAINANT BRAKED AND ATTEMPTED TO MAKE A LEFT TURN AND THE FOLLOWING VEHICLE IMPACTED THE COMPLAINANT'S VEHICLE IN THE DRIVER-SIDE DOOR.IN MAY 2002, GM'S SUPPLIER MADE CHANGES TO THE BULB SOCKET THAT INCLUDED STOPPING THE USE OF THERMAL-MASTIC GREASE IN THE BULB SOCKET.GM REPORTS THAT THE GREASE REDUCES ARCING AT THE CONTACTS AND DISSIPATES HEAT THUS PREVENTING MELTING OF THE SOCKET MATERIAL OR BURNING OF THE CONTACTS.MOST OF THE SUBJECT VEHICLES WERE PRODUCED WITHOUT GREASE APPLIED TO THE BULB SOCKET.IN JUNE 2003, GM DIRECTED THE SUPPLIER TO RESUME THE USE OF GREASE IN THE SOCKET.GM ISSUED TECHNICAL SERVICE BULLETIN (TSB) 04-08-42-004A ON JULY 15, 2004 ADVISING TECHNICIANS TO MAKE SURE THAT ADEQUATE AMOUNTS OF GREASE WERE ADDED TO THE BULB SOCKETS ON ALL SERVICE PARTS.ODI WILL UPGRADE THIS INVESTIGATION TO EA 04-028 TO FURTHER EXAMINE THE ISSUE.