NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
57 reportsClear category filterMileage unknown · Nov 2, 2015
Air BagsExterior LightingCrashInjury
TL* THE CONTACT OWNED A 2003 CHEVROLET CAVALIER. WHILE DRIVING 5 MPH ENTERING THE HIGHWAY, THE TURN SIGNAL LAMPS FAILED TO ILLUMINATE WHEN ACTIVATED AND RESULTED IN A CRASH. THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR DRIVER SIDE AND SPUN ONTO THE ROADSIDE. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. ALL THREE OC…
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TL* THE CONTACT OWNED A 2003 CHEVROLET CAVALIER. WHILE DRIVING 5 MPH ENTERING THE HIGHWAY, THE TURN SIGNAL LAMPS FAILED TO ILLUMINATE WHEN ACTIVATED AND RESULTED IN A CRASH. THE CONTACT'S VEHICLE WAS STRUCK ON THE REAR DRIVER SIDE AND SPUN ONTO THE ROADSIDE. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. ALL THREE OCCUPANTS IN THE VEHICLE WERE SEVERELY INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V524000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 02/19/16 *BF UPDATED 09/20/16*LJ *TR
NHTSA ODI #10787770
Mileage unknown · Oct 21, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. WHILE DRIVING 40 MPH, THE LEFT AND RIGHT TURN SIGNALS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V524000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10784949
168,000 miles · Jul 13, 2011
Exterior Lighting
TL* THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. THE CONTACT STATED THE LOWER BRAKE LIGHT DOES NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY PREVIOUSLY REPAIRED THE FAILURE UNDER NHTSA RECALL CAMPAIGN ID NUMBER 04V524000; EXTERIOR LIGHTING, TURN SIGNAL. ALTHOUGH THE FAILURE OCCURRED AGAIN HE HAD TO PAY FOR THE NEW…
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TL* THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. THE CONTACT STATED THE LOWER BRAKE LIGHT DOES NOT WORK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY PREVIOUSLY REPAIRED THE FAILURE UNDER NHTSA RECALL CAMPAIGN ID NUMBER 04V524000; EXTERIOR LIGHTING, TURN SIGNAL. ALTHOUGH THE FAILURE OCCURRED AGAIN HE HAD TO PAY FOR THE NEW REPAIRS SINCE THEY WERE NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 168,000.
NHTSA ODI #10412105
140,000 miles · Oct 30, 2009
Exterior Lighting
THE TAIL LIGHT/TURN SIGNAL BURNED ON THE DRIVER'S SIDE ABOUT 2 MONTHS AGO I REPLACED THE BULB 2 DAYS LATER THE PASSENGER SIDE WENT OUT I REPLACED THAT BULB AND SINCE THAT ABOUT EVERY 2 DAYS I BURN ANOTHER BULB I TOOK IT TO THE DEALERSHIP THINKING IT WAS THE RECALL THEY HAVE ON THE TAIL LIGHT/TURN SIGNAL AND THE DEALERSHIP INSPEC…
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THE TAIL LIGHT/TURN SIGNAL BURNED ON THE DRIVER'S SIDE ABOUT 2 MONTHS AGO I REPLACED THE BULB 2 DAYS LATER THE PASSENGER SIDE WENT OUT I REPLACED THAT BULB AND SINCE THAT ABOUT EVERY 2 DAYS I BURN ANOTHER BULB I TOOK IT TO THE DEALERSHIP THINKING IT WAS THE RECALL THEY HAVE ON THE TAIL LIGHT/TURN SIGNAL AND THE DEALERSHIP INSPECTED IT THE FIRST TIME AND SAID NOTHING WAS WRONG THE SECOND TIME THIS WEEK I TOOK IT BACK WITH THE BULB BURNED OUT AND THEY SAID THERE WAS NO PROBLEMS FOUND I CAN'T GET THEM TO DO THE RECALL WORK BECAUSE THEY SAY THERE IS NO PROBLEMS WITH THE LIGHTS BUT I AM PAYING 4.00 A BULB EVERYTIME IT BURNS OUT AND I HAVE DONE THIS FOR 2 MONTHS NOW AND I GUESS I WILL HAVE TO KEEP DOING THIS I DON'T KNOW WHAT ELSE TO DO. *TR
NHTSA ODI #10290373
77,000 miles · Oct 26, 2009
Exterior Lighting
TL* THE CONTACT OWNS A 2003 CHEVROLET CAVALIER . THE LEFT TAIL LIGHT TURN SIGNAL WAS INOPERABLE. THE BULB HAD NOT BLOWN THEREFORE SHE SPECULATED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER 04V524000 (EXTERIOR LIGHTING:TURN SIGNAL), THEREFORE SHE WAS INELIGIBLE…
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TL* THE CONTACT OWNS A 2003 CHEVROLET CAVALIER . THE LEFT TAIL LIGHT TURN SIGNAL WAS INOPERABLE. THE BULB HAD NOT BLOWN THEREFORE SHE SPECULATED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER 04V524000 (EXTERIOR LIGHTING:TURN SIGNAL), THEREFORE SHE WAS INELIGIBLE FOR A FREE REMEDY. NO FURTHER REPAIRS HAD BEEN MADE TO REMEDY THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 77,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA ODI #10289874
105,000 miles · Aug 27, 2009
Exterior Lighting
THE CAMPAIGN 04083 WAS PERFORMED ON MY VEHICLE, BUT IT DIDN'T FIX MY PROBLEM. THE CHEVROLET SERVICE MECHANIC ADVISED THAT THEY CHECKED THE SOCKETS, FOUND THAT THEY DID NOT NEED TO BE REPLACED AND GREASED ACCORDINGLY, BUT THAT THE TURN SIGNALS ARE INOPERATIVE AT TIMES DUE TO THE FACT THE TURN SIGNAL SWITCH IS BAD & NEEDS TO BE RE…
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THE CAMPAIGN 04083 WAS PERFORMED ON MY VEHICLE, BUT IT DIDN'T FIX MY PROBLEM. THE CHEVROLET SERVICE MECHANIC ADVISED THAT THEY CHECKED THE SOCKETS, FOUND THAT THEY DID NOT NEED TO BE REPLACED AND GREASED ACCORDINGLY, BUT THAT THE TURN SIGNALS ARE INOPERATIVE AT TIMES DUE TO THE FACT THE TURN SIGNAL SWITCH IS BAD & NEEDS TO BE REPLACED TO GET THEM TO WORK ALL OF THE TIME. I HAVE ALL OF THE SAME ISSUES THAT THIS CAMPAIGN INDICATED IT WOULD RESOLVE, BUT MY TURN SIGNALS ARE STILL GOING OUT SPORADICALLY, AND IT OCCURS MORE OFTEN IF MY LIGHTS ARE TURNED ON AND IF I PRESS DOWN THE BREAK. I'VE BEEN HAVING TO REPLACE MY BREAK LIGHTS OFTEN AND THIS STARTED OCCURRING THE LAST TIME I HAD MY LEFT BREAK LIGHT REPLACED A FEW MONTHS AGO. THE TURN SIGNAL WORKS AT LEAST THE FIRST TIME I PUT IT ON, BUT THEN WILL NOT FLASHING & STOP MAKING NOISE SHORTLY AFTER BEFORE I'VE EVEN MADE MY TURN. THE FIRST PROBLEM AROSE WITH MY BLINKERS FLASHING VERY QUICKLY WHICH WAS RESOLVED AFTER REPLACING MY BREAK LIGHT, BUT I'VE HAD PROBLEMS ON AND OFF WITH MY TURN SIGNALS EVER SINCE. MY 2003 CHEVY CAVALIER HAS 105,517 MILES ON IT. *TR
NHTSA ODI #10282026
Mileage unknown · Jul 13, 2009
Exterior Lighting
TL*THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. WHILE DRIVING APPROXIMATELY 20 MPH, THE TURN SIGNAL FAILED TO ACTIVATE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN DISCOVERED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHT…
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TL*THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. WHILE DRIVING APPROXIMATELY 20 MPH, THE TURN SIGNAL FAILED TO ACTIVATE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN DISCOVERED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V524000 (EXTERIOR LIGHTING:TURN SIGNAL); HOWEVER, THE REMEDY WAS INSUFFICIENT. THE TURN SIGNAL MODULE WAS REPLACED, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10276557
Mileage unknown · Jan 23, 2009
Exterior Lighting
I HAVE WENT THROUGH OVER 10 BULBS IN MY BACK TAIL-LIGHT ON THE DRIVER SIDE. EVERY TIME I GO OUT AND ABOUT IT BLOWS AND WHEN I PULL THE BULB OUT THE PLASTIC IS ALWAYS MELTED OVER THE CONTACT WIRES. RECENTLY I WAS ON MY WAY TO MY GIRLFRIEND'S FAMILY'S CHRISTMAS EVENT AND I GOT PULLED OVER FOR MY TAIL LIGHT BEING OUT, WHICH HAD BEE…
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I HAVE WENT THROUGH OVER 10 BULBS IN MY BACK TAIL-LIGHT ON THE DRIVER SIDE. EVERY TIME I GO OUT AND ABOUT IT BLOWS AND WHEN I PULL THE BULB OUT THE PLASTIC IS ALWAYS MELTED OVER THE CONTACT WIRES. RECENTLY I WAS ON MY WAY TO MY GIRLFRIEND'S FAMILY'S CHRISTMAS EVENT AND I GOT PULLED OVER FOR MY TAIL LIGHT BEING OUT, WHICH HAD BEEN REPLACED A FEW DAYS BEFORE. I SHOWED THE POLICE AND HE ONLY GAVE ME A WARNING, ALTHOUGH I AM GETTING SICK OF THIS HAPPENING. I WENT INTO AN ADVANCE AUTO PARTS STORE TO JUST GO AHEAD AND REPLACE THE ENTIRE SOCKET, BUT WHEN THEY CALLED A CHEVROLET DEALERSHIP ALL THEY RECOMMENDED THAT I DO IS REPLACE THE BULB, AGAIN. I REPLACED THE BULB AND WHAT DO YOU KNOW IT BLEW WITHIN 3 DAYS. I AM STILL CURRENTLY IN THE PROCESS OF TRYING TO FIGURE OUT HOW TO FIX THIS INCONVENIENT PROBLEM BEFORE I JUST SELL MY CAR TO GET A BETTER ONE. *TR
NHTSA ODI #10256157
62,000 miles · Nov 2, 2008
Exterior LightingFuel System, GasolineCrash
THE CAR HAS BEEN IN TWO ACCIDENTS. THE BOTH WERE COMPLETELY REPAIRED, THE REAR LIGHTS HAVE HAD PROBLEMS DUE TO POOR CONNECTIONS AND THE FUEL PUMP WENT OUT. *TR
NHTSA ODI #10247447
62,011 miles · Jun 27, 2008
Exterior Lighting
TL*THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V524000 (EXTERIOR LIGHTING:TURN SIGNAL) IN 2006. TWO YEARS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, SHE NOTICED THAT THE PASSENGER SIDE BRAKE LAMP AND TURN SIGNAL WERE INOPERATIVE. SHE REPEATEDLY REPLACED…
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TL*THE CONTACT OWNS A 2003 CHEVROLET CAVALIER. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V524000 (EXTERIOR LIGHTING:TURN SIGNAL) IN 2006. TWO YEARS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, SHE NOTICED THAT THE PASSENGER SIDE BRAKE LAMP AND TURN SIGNAL WERE INOPERATIVE. SHE REPEATEDLY REPLACED THE BRAKE LIGHT BULB, BUT IT CONTINUED TO FAIL. THE MANUFACTURER STATED THAT BECAUSE HER VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL, SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR A DIAGNOSIS AND REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 62,011.
NHTSA ODI #10232540
NHTSA investigations
4EA07015 · Engine Stalling - Fuel Pump Failure
Opened Nov 1, 2007 · Closed Oct 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Fuel System, Gasoline:delivery
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
Fuel System, Gasoline
ODI'S ANALYSIS OF THE STALLING INCIDENTS THAT HAVE RESULTED FROM SUBJECT COMPONENT FAILURES FOUND THAT THEY CAN OCCUR AT ANY SPEED AND GENERALLY RESULT IN A NO RESTART CONDITION.THESE ARE GENERALLY CONSIDERED TO BE FACTORS THAT INCREASE THE POTENTIAL SEVERITY OF STALLING INCIDENTS.HOWEVER, THESE INCIDENTS HAVE OCCURRED AT RELATIVELY LOW RATES IN THE SUBJECT VEHICLE POPULATION WHEN COMPARED WITH PRIOR INVESTIGATIONS INVOLVING SIMILAR CATEGORIES OF ENGINE STALL CONSEQUENCES.EVEN FOR THE EARLY MY 2003 PRODUCTION, WHERE HIGHER FAILURE RATES WERE NOTED, THE RATES OF PUMP FAILURES RESULTING IN ENGINE STALL ARE LOWER THAN RATES RECORDED IN PRIOR INVESTIGATIONS OF POPULATIONS THAT WERE NOT RECALLED.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR MORE INFORMATION ABOUT THIS CLOSING RESUME.
PE07033 · Fuel Pump Failure
Opened Jun 28, 2007 · Closed Nov 1, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:fuel Pump
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
Fuel System, Gasoline:delivery
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
Fuel System, Gasoline
AN ENGINEERING ANALYSIS HAS BEEN OPENED TO FURTHER INVESTIGATE THE SCOPE, FREQUENCY AND POTENTIAL SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.GENERAL MOTORS (GM) HAS IDENTIFIED AN ISSUE WITH ACCELERATED MOTOR BRUSH WEAR IN THE FUEL PUMP ASSEMBLY OF MODEL YEAR (MY) 2001 THROUGH 2003 CHEVROLET VEHICLES THAT CAN CAUSE THE PUMP TO STOP OPERATING.GENERAL MOTORS INDICATED THAT PEROXIDE OR SULFUR, WHICH ARE BOTH PRESENT IN VARYING AMOUNTS IN GASOLINE, CAN REACT WITH THE COPPER COMMUTATOR OF THE PUMP MOTOR AND CORRODE/ROUGHEN THE SURFACE.A ROUGH COMMUTATOR SURFACE INCREASES THE RATE OF BRUSH WEAR.THE INCREASED ELECTRICAL RESISTANCE CAUSED BY DEGRADATION OF THE BRUSH-COMMUTATOR INTERFACE INHIBITS CURRENT FLOW THROUGH THE MOTOR WINDINGS.ACCORDING TO GM, THE CONDITION WILL USUALLY RESULT IN A NO-START CONDITION BECAUSE OF THE HIGH CURRENT REQUIRED DURING START-UP.WHEN THE ALLEGED DEFECT DOES CAUSE A STALL WHILE DRIVING INCIDENT, THE VEHICLE TYPICALLY CANNOT BE RESTARTED.GM'S ANALYSIS OF WARRANT CLAIMS SHOWED THAT NO START/HARD START WAS THE MOST COMMON CONDITION AND THE FREQUENCY OF CLAIMS ASSOCIATED WITH STALL WHILE DRIVING INCIDENTS WAS TOO LOW TO WARRANT FIELD ACTION. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-015) TO FURTHER ASSESS THE COMPLAINT AND WARRANTY CLAIM DATA AND THE ANALYSES PROVIDED BY GM.
EA04028 · Turn Signal Malfunction
Opened Sep 14, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
ON MAY 14, 2004 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-043) BASED ON CONSUMER COMPLAINTS ALLEGING THAT THE BRAKE/TAIL TURN SIGNAL LAMPS WOULD NOT OPERATE PROPERLY WHEN EITHER THE TAIL LIGHTS WERE TURNED ON, THE BRAKE PEDAL WAS DEPRESSED, OR WHEN THE TURN SIGNAL SWITCH WAS ACTIVATED.ON SEPTEMBER 14, 2004 ODI UPGRADED PE 04-043 TO AN ENGINEERING ANALYSIS (EA04-028).GM STATES THAT SOME BRAKE/TAIL/TURN SIGNAL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO EXCESSIVE HEAT BUILDUP WITHIN THE BULB SOCKETS.THE CAUSE OF THE EXCESSIVE HEAT BUILD UP WAS DETERMINED TO BE A LACK OF THERMAL GREASE PLACED IN BETWEEN THE BULB AND THE SOCKET. BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V524) COVERING ALL MY 2003 VEHICLES.GM DEALERS WILL INSPECT THE REAR LAMP BULB SOCKET ASSEMBLIES AND APPLY THERMAL GREASE TO THEM OR REPLACE THEM WITH NEW ASSEMBLIES WITH THERMAL GREASE ALREADY ATTACHED.MODEL YEAR 2004 AND NEWER VEHICLES HAVE THE THERMAL GREASE INSTALLED FROM THE FACTORY. THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04043 · Turn Signal Malfunction
Opened May 14, 2004 · Closed Sep 14, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
COMPLAINANTS ALLEGE THAT THE REAR TURN SIGNALS FAIL TO ILLUMINATE AND DO NOT PROVIDE A SIGNAL TO DRIVERS IN FOLLOWING VEHICLES.ODI HAS RECEIVED ONE REPORT OF A CRASH WHERE THE COMPLAINANT BRAKED AND ATTEMPTED TO MAKE A LEFT TURN AND THE FOLLOWING VEHICLE IMPACTED THE COMPLAINANT'S VEHICLE IN THE DRIVER-SIDE DOOR.IN MAY 2002, GM'S SUPPLIER MADE CHANGES TO THE BULB SOCKET THAT INCLUDED STOPPING THE USE OF THERMAL-MASTIC GREASE IN THE BULB SOCKET.GM REPORTS THAT THE GREASE REDUCES ARCING AT THE CONTACTS AND DISSIPATES HEAT THUS PREVENTING MELTING OF THE SOCKET MATERIAL OR BURNING OF THE CONTACTS.MOST OF THE SUBJECT VEHICLES WERE PRODUCED WITHOUT GREASE APPLIED TO THE BULB SOCKET.IN JUNE 2003, GM DIRECTED THE SUPPLIER TO RESUME THE USE OF GREASE IN THE SOCKET.GM ISSUED TECHNICAL SERVICE BULLETIN (TSB) 04-08-42-004A ON JULY 15, 2004 ADVISING TECHNICIANS TO MAKE SURE THAT ADEQUATE AMOUNTS OF GREASE WERE ADDED TO THE BULB SOCKETS ON ALL SERVICE PARTS.ODI WILL UPGRADE THIS INVESTIGATION TO EA 04-028 TO FURTHER EXAMINE THE ISSUE.
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