Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
3225–50K
2950–75K
1775–100K
15100–150K
3150K+
104 reports with mileage · 34 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports2 fire reports9 injury reports
What owners actually said
138 reports
Mileage unknown · Nov 19, 2019
Engine
MY ENGINE WAS USING TO MUCH OIL.IT IS THE SAME ENGINE IN THE CLASS ACTION SUITE AGAINST GM'S FOR THE CHEVY EQUINOX THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT IT IS THE SAME ENGINE THAT IS BEING RECALLED I HAVE THREE KIDS AND MY CAR JUST QUIT ON ME DUE TO THERE MESSED UP ENGINE AND THEY REFUSE TO FIX IT CHEVY CAPTIVAS HAVE …
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MY ENGINE WAS USING TO MUCH OIL.IT IS THE SAME ENGINE IN THE CLASS ACTION SUITE AGAINST GM'S FOR THE CHEVY EQUINOX THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT IT IS THE SAME ENGINE THAT IS BEING RECALLED I HAVE THREE KIDS AND MY CAR JUST QUIT ON ME DUE TO THERE MESSED UP ENGINE AND THEY REFUSE TO FIX IT CHEVY CAPTIVAS HAVE THE SAME ENGINE AND THIS SHOULD BE ADDRESSED
NHTSA ODI #11281219
100,000 miles · Jul 11, 2019
Electrical System
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD RELEASE FROM THE IGNITION WITHOUT WARNING. THE CONTACT SPOKE WITH BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) AND WAS INFORMED THAT THE UNKNOWN RECALL FOR THIS DEFECT WAS DISCONTINUED. THE VEHICLE WAS NOT DIAGN…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD RELEASE FROM THE IGNITION WITHOUT WARNING. THE CONTACT SPOKE WITH BEST CHEVROLET (2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 315-7790) AND WAS INFORMED THAT THE UNKNOWN RECALL FOR THIS DEFECT WAS DISCONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11231118
80,000 miles · Jul 8, 2019
Electrical System
CAR LOSES VOLTAGE WHILE DRIVING AND RADIO SHUT OFF. SOMETIMES CAR WILL NOT START AND I HAVE TO BANG THE FUSE BOX TO GET A CONNECTION. I HAVE ALSO SEEN THE EMERGENCY PARKING BRAKE ICON, ABS, TRACTION CONTROL AND SERVICE TRACTION CONTROL ALL LIGHT UP.
NHTSA ODI #11230025
Mileage unknown · Jul 2, 2019
Electrical System
JUST LIKE NUMEROUS OTHER COMPLAINTS. THIS HAS HAPPENED SEVERAL TIMES AND TODAY WAS JUST RIDICULOUS. THE KEY WILL NOT COME OUT OF THE IGNITION, WE HAVE HAD TO WIGGLE THE BATTERY CABLE OR TAKE OUT OF PARK BEFORE THE CAR WILL RELEASE THE KEY. THIS CAN TAKE SEVERAL HOURS BEFORE BEING ABLE TO TRAVEL OR UTILIZE THE VEHICLE.
NHTSA ODI #11229088
65,000 miles · Apr 26, 2019
Structure
TAKATA RECALL CAR PARKED IN GARAGE. DAUGHTER TRIED TO OPEN LEFT SIDE PASSENGER DOOR AND THE DOOR HANDLE BROKE. IF THIS WAS AN EMERGENCY, LIVES COULD HAVE BEEN LOST!
NHTSA ODI #11204061
54,000 miles · Apr 14, 2019
Electrical System
SEVERAL TIMES THE KEY WILL NOT COME OUT OF THE IGNITION I HAVE TO TAKE OUT OF PARK AND SOMETIMES I RESTART SEVERAL TIMES BEFORE I CAN GET THE KEY OUT OF THE IGNITION
NHTSA ODI #11196132
70,000 miles · Apr 3, 2019
Electrical System
I HAVE OWNED MY CAPTIVA FOR 16 MONTHS. THE KEY IS CONSTANTLY GETTING STUCK IN THE IGNITION. MY HUSBAND HAD TO OPEN THE STEERING WHEEL AND PRESS A BUTTON TO RELEASE THE KEY.I KEEP A SCREW DRIVER IN MY CAR JUST IN CASE THE KEY GETS STUCK.
NHTSA ODI #11193524
30,489 miles · Apr 3, 2019
Unknown Or Other
THE KEY GETS STUCK IN IGNITION AND TAKES ALOT OF JIMMING WITH IT TO GET KEY OUT, DEALER WANTS TO CHARGE 90.00 JUST TO LOOK AT THAT , NOT INCLUDING WHAT IT WILL COST TO FIX.
NHTSA ODI #11193523
48,000 miles · Apr 1, 2019
Electrical System
MY 2014 CAPTIVA HAS APPROXIMATELY 48,000 MILES. SINCE APPROXIMATELY MARCH 1, 2019 MY KEY HAS GOTTEN STUCK IN MY IGNITION IN THE ACCESSORY POSITION APPROXIMATELY 15 TIMES. IT IS GETTING HARDER AND HARDER TO GET THE KEY OUT. I USUALLY HAVE TO STOP AND START THE CAR SEVERAL TIMES. THIS HAPPENS WHEN I TRY TO TURN THE CAR OFF AFT…
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MY 2014 CAPTIVA HAS APPROXIMATELY 48,000 MILES. SINCE APPROXIMATELY MARCH 1, 2019 MY KEY HAS GOTTEN STUCK IN MY IGNITION IN THE ACCESSORY POSITION APPROXIMATELY 15 TIMES. IT IS GETTING HARDER AND HARDER TO GET THE KEY OUT. I USUALLY HAVE TO STOP AND START THE CAR SEVERAL TIMES. THIS HAPPENS WHEN I TRY TO TURN THE CAR OFF AFTER PUTTING THE GEAR SHIFT INTO PARK POSITION.
NHTSA ODI #11193246
69,950 miles · Mar 15, 2019
Visibility/wiper
THERE IS NO TEMPERATURE VARIANCE FOR THE DASH DEFROSTER (ONLY ON DEFROST SETTING). IT IS EITHER EXTREMELY COLD OR EXTREMELY HOT. MAITA CHEVROLET IN ELK GROVE IS CLAIMING "THAT'S THE WAY IT WAS DESIGNED" THEIR LOGIC IS OFF, NOR HAVE I FOUND ANY EVIDENCE OF THAT STATEMENT TO BE TRUE.
NHTSA ODI #11187152
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Chevrolet Captiva Problems, Complaints & Recalls | Skip That Year
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