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2014 Chevrolet Captiva

Owner reports · Recalls · Investigations

More warning signs than most Captiva years

Owner complaints for the 2014 Chevrolet Captiva are substantially higher than the model-year median of 65.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

104 reports with mileage · 34 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports9 injury reports

What owners actually said

138 reports
54,000 miles · Feb 4, 2020
Electrical System

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE BATTERY TERMINALS WERE DISCONNECTED AND THE KEY WAS RELEASED FROM THE IGNITION. THE DEALER (BAY RIDGE CHEVROLET 1575 86TH ST, BROOKLYN, NY 1…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS THE BATTERY TERMINALS WERE DISCONNECTED AND THE KEY WAS RELEASED FROM THE IGNITION. THE DEALER (BAY RIDGE CHEVROLET 1575 86TH ST, BROOKLYN, NY 11228 (833) 452-1829) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

NHTSA ODI #11307024

Mileage unknown · Feb 1, 2020
Unknown Or Other

THE KEY WILL NOT COME OUT THE IGNITION WHEN I TURN THE CAR OFF, I HAVE TO LEAVE THE KEY IN AND DISCONNECT THE BATTERY AND USE MY SPARE KEY TO LOCK THE VEHICLE, SUCH A HASSLE

NHTSA ODI #11306452

Mileage unknown · Jan 20, 2020
Electrical System

MY KEY IS STUCK IN THE IGNITION AND IT DRAINS MY BATTERY.

NHTSA ODI #11300491

97,000 miles · Jan 16, 2020
EnginePower Train

AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK …

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AS THE CLASS ACTION LAWSUIT FINALIZED FOR THE 2010-2013 CHEVROLET EQUINOX AND GM TERRAIN 2.4L ECOTEC OIL CONSUMPTION. THE 2014 CHEVY CAPTIVA IS EXPERIENCING THE SAME ISSUES WITH THEIR 2.4L ECOTEC ENGINES WITH EXCESSIVE OIL CONSUMPTION AS DAMAGED ENGINE COMPONENTS CAUSING ISSUES. I HAVE NOTICED ENGINE KNOCKING AND CONSTANT CHECK ENGINE LIGHTS. I HAVE TO PUT 2 QUARTS OF OIL IN EVERY 3000 MILES. THE VEHICLE HAS A ROUGH IDLE WHEN SITTING AND LACKS ACCELERATION. IT CONTINUES TO BURN OUT MY O2 SENSORS AND CAM SENSORS. THE DEALERSHIP I TOOK TOO FOR REGULAR SERVICE NEGLECTED TO ADDRESS THESE ISSUES TILL I FOUND OUT ABOUT THE CLASS ACTION SUIT ALREADY AGAINST THEM AND MY CAR BEING 4 QUARTS LOW ON OIL.

NHTSA ODI #11299952

25,000 miles · Jan 15, 2020
Electrical System

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE'S KEY WOULD INTERMITTENTLY BECOME STUCK IN THE ON POSITION INSIDE THE IGNITION SWITCH. THE CONTACT TOOK THE VEHICLE TO TWO SEPARATE DEALERS, DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303) AND JOE HOLLAND CHEVROLET & IM…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE'S KEY WOULD INTERMITTENTLY BECOME STUCK IN THE ON POSITION INSIDE THE IGNITION SWITCH. THE CONTACT TOOK THE VEHICLE TO TWO SEPARATE DEALERS, DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303) AND JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303) WHERE THEY WERE BOTH UNABLE TO REMEDY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

NHTSA ODI #11299490

50,000 miles · Jan 7, 2020
Electrical System

KEY WILL NOT COME OUT OF THE IGNITION AFTER TURNING VEHICLE OFF AND NO POWER RELATED EQUIPMENT WILL COME ON. THIS HAPPENS INTERMITTENTLY AND SEEMINGLY RANDOMLY. SHIFT WON''T MOVE WHEN THIS HAPPENS AND TURNING KEY BACK INTO START POSITION DOES NOTHING. DOORS WON'T LOCK WITH KEY FOB AND NO DASH LIGHTS COME ON, OR ANYTHING. SOMETIM…

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KEY WILL NOT COME OUT OF THE IGNITION AFTER TURNING VEHICLE OFF AND NO POWER RELATED EQUIPMENT WILL COME ON. THIS HAPPENS INTERMITTENTLY AND SEEMINGLY RANDOMLY. SHIFT WON''T MOVE WHEN THIS HAPPENS AND TURNING KEY BACK INTO START POSITION DOES NOTHING. DOORS WON'T LOCK WITH KEY FOB AND NO DASH LIGHTS COME ON, OR ANYTHING. SOMETIMES PUSHING WIRES INTO NEGATIVE BATTERY TERMINAL WILL CORRECT IT AND SOMETIMES NOT. KEY RELEASE LEVER ON STEERING COLUMN DOES NOT RELEASE THE KEY WHEN THIS HAPPENS, NOR DOES TURNING THE STEERING WHEEL TO UNLOCK IT. THIS IS AN ANNOYING ISSUE AS THERE DOESN'T SEEM TO BE ANY RELIABLE FIX FOR THIS, OR ANY RECALL, OR KNOWLEDGE ON THE PART OF THE DEALERSHIP AS TO HOW TO REMEDY THIS. THIS ISSUE MAKES THIS VEHICLE VERY UNRELIABLE AND UNSAFE, AS WELL AS COSTLY TO OWNER IN FINDING ANY PERMANENT FIX. THIS VEHICLE HAS MANY OTHER UNSATISFACTORY ISSUES AND IS VERY POORLY MADE IN GENERAL. IT'S SURPRISING THERE ARE NOT MORE RECALLS AND COMPLAINTS!

NHTSA ODI #11297546

86,000 miles · Jan 3, 2020
Electrical SystemService BrakesSteering

I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF S…

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I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY.

NHTSA ODI #11297016

60,000 miles · Jan 3, 2020
Electrical System

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE IGNITION SYSTEM WOULD NOT RELEASE THE KEY OR RECOGNIZE THAT THE VEHICLE WAS IN THE PARK POSITION. LIBERTYVILLE CHEVROLET (1001 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 932-3170) AND THE MANUFACTURER BOTH STATED THA…

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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE IGNITION SYSTEM WOULD NOT RELEASE THE KEY OR RECOGNIZE THAT THE VEHICLE WAS IN THE PARK POSITION. LIBERTYVILLE CHEVROLET (1001 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 932-3170) AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER QUOTED THAT THE REPAIRS WOULD COST $600 MINIMUM. THE CONTACT RESEARCHED THE REPAIRS AS COSTING ANYWHERE FROM $600 TO $1,100. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #11296844

65,000 miles · Dec 18, 2019
Unknown Or Other

THE KEY IS INTERMITTENTLY GETTING STUCK IN THE IGNITION WHEN THE CAR IS PLACED IN PARK.

NHTSA ODI #11289866

113,000 miles · Dec 1, 2019
Electrical SystemElectronic Stability Control (esc)

I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DO…

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I HAD DRIVEN IT ABOUT 12 MILES AND KILLED THE CAR MEANING I TURNED IT OFF AND IMMEDIATELY IT HAD NO POWER WHAT SO EVER. THEN SAT NOV 30,2019 I WAS DRIVING IT DOWN THE HIGHWAY AND THE SENSOR LIGHTS FOR THE PARKING BRAKE CAME ON AND IT CHIMED LETTING ME KNOW SOMETHING WAS WRONG AND THEN IT QUIT. SUN, DEC 1ST, 2019 I WAS DRIVING DOWN THE HIGHWAY IN OKC AND THE SAME ISSUE WITH THE PARKING BRAKE SENSOR LIGHT CAME ON SEVERAL TIMES THROUGH THE NIGHT. NEXT, I HAD TURNED DOWN A SIDE ROAD ABOUT TO DRIVE OVER A SPEED BUMP, WHEN THE CAR SLIPPED OUT OF 1ST GEAR ONLY ALLOWING THE MOTOR TO REV, AND IT JUST ROLLED WHILE THE INSIDE AND OUTSIDE LIGHTS BLINKED AND FLICKERED AND THE DOORS UNLOCKED THEMSELVES. ONCE I TOOK MY FOOT OFF OF THE GAS AND ALLOWED THE CAR TO ROLL A FEW MINUTES, IT ENGAGED BACK INTO DRIVE AND MY UBER RIDER ASKED ME WHAT WAS WRONG, AND I EXPLAINED, THAT IM HAVING ELECTRICAL ISSUES AND THIS IS NOT ONLY PUTTING ME AND MY WIFE IN DANGER, BUT ALL OF MY UBER PASSENGERS AS WELL. I WOULD LIKE TO GET SOME RESOLUTION ON THIS ISSUE AND GET IT FIXED, SO OUR LIVES AND EVERYONE AROUND US IS OUT OF DANGER.

NHTSA ODI #11283204

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.