2012 Chevrolet Captiva

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *JS

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS UNKNOWN.

CHECK ENGINE LIGHT CONTINUES TO COME ON. HAD IT TESTED AND I NEEDED TO REPLACE THE CAMSHAFT AND THE CRANKSHAFT SENSORS. DID THAT DROVE IT FOR A WEEK OR TWO AND THE LIGHT CAME BACK ON TESTED IT AGAIN AND GOT THE SAME READING CONCERNING BANK 1 CAMSHAFT AND CRANKSHAFT SENSOR. WAS TOLD IT COULD BE THE TIMING CHAIN CAUSING THIS PROBLEM AND THAT THIS VEHICLE IS KNOWN FOR THE TIMING CHAIN ISSUE. WAS TOLD THAT THERE MAY BE MORE THAN ONE CAMSHAFT BUT THE READING STILL COMES UP THE SAME IN BANK 1. IS THIS NORMAL FOR THIS VEHICLE AND IS IT UNDER SOME KIND OF WARRANTY. HAVE ONLY 104200 MILES ON THIS VEHICLE.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 20 MPH, THE VEHICLE MADE AN ABNORMAL SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THREE QUARTS OF OIL WERE ADDED. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL AND IT NEEDED TO BE CHANGED BEFORE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT CALLED HEALEY CHEVROLET BUICK (LOCATED AT 5216 NY-17M, NEW HAMPTON, NY 10958, (845) 360-9821) AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000.

ON 1/2/19, I LEFT WORK AND TRAVELED APPROXIMATELY 2 MILES WHEN I BEGAN HEARING ENGINE NOISE. UPON PULLING INTO CONVENIENCE STORE, I CHECKED DIPSTICK AND FOUND NO OIL SHOWING. SINCE OIL WAS CHANGED ABOUT 400 PRIOR AND NO LEAKS WERE FOUND, I PROCEEDED TO ADD OIL TO ENGINE. FOUND OIL LEAKING OUT AS FAST AS PUTTING IN. AFTER BEING TOWED BACK TO WHERE I WORK (INDEPENDENT REPAIR SHOP) AND NEXT DAY FOUND REAR CRANKSHAFT SEAL ON ENGINE DISLODGED FROM ENGINE. FURTHER INVESTIGATION AND TAKING IT TO CHEVROLET DEALERSHIP VERIFIED THE OCCURRENCE OF A KNOWN PROBLEM WITH THE PCV CAUSING THIS FAILURE TO HAPPEN.. APPARENTLY AS I DROVE UP THAT BUSY HIGHWAY FROM WORK, MY VEHICLE WAS DISPERSING A VERY FIINE SPRAY OF OIL ON THE VEHICLES FOLLOWING ME, THE ROAD, AND THE ROADSIDE VEGETATION, APPROXIMATELY 5 QUARTS WORTH. THIS CREATED A VERY UNSAFE CONDITION FOR THE VEHICLE FOLLOWING ME AND RAISED SOME SERIOUS ENVIRONMENTAL ISSUES. IN SPITE OF GM HAVING ISSUED A SPECIAL POLICY ON CERTAIN VEHICLES WHICH WOULD HAVE COVERED THIS REPAIR, I WAS TOLD MY VEHICLE WAS NOT ON THE LIST. I HAVE HAD THE REPAIR PERFORMED, BUT IF IT IS A KNOWN FAULTY DESIGN, GM SHOULD STAND BEHIND CORRECTING THE ISSUE AND IF I AM NOT ON THEIR LIST, THEY SHOULD EXPAND THE LIST. I HATE HAVING BEEN THE VEHICLE BEHIND CREATING AN UNSAFE SITUATION FOR OTHER DRIVERS AND FOR CONTAMINATING THE ROAD AND ROADSIDE WITH PETROLEUM WASTE. THE SPECIAL POLICY THAT DID NOT HAVE ME ON THE LIST WAS 14882 - SPECIAL COVERAGE ADJUSTMENT

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE KEPT SHUTTING OFF WHILE DRIVING AND WHEN COLD STARTED FROM A PARKED POSITION. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.