IllustrationTHE KEY GETS STUCK IN ACC PART OF THE IGNITION AND CANNOT COME OUT. IT TAKES A LONG TIME TO GET UNLOCKED AND IF I LEAVE IT THERE IT WILL DRAIN THE BATTERY. I SEE THIS IS A COMMON ISSUE FOR THIS VEHICLE I HOPE GM WILL ADDRESS THE ISSUE.
2014 Chevrolet Captiva
Owner reports · Recalls · Investigations
More warning signs than most Captiva years
Owner complaints for the 2014 Chevrolet Captiva are substantially higher than the model-year median of 65.
About this comparison →How this year compares
Owner complaints by model year
Compare all Captiva years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
80–25K
3225–50K
2950–75K
1775–100K
15100–150K
3150K+
104 reports with mileage · 34 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports2 fire reports9 injury reports
What owners actually said
138 reportsTHE IGNITION SWITCH DOESN'T ALWAYS TURN ALL THE WAY OFF, SO I CAN'T GET MY KEY OUT. I HAVE TO RESTART MY CAR A NUMBER OF TIMES AND FINALLY AFTER ABOUT 10 TO 15 MINUTES I'LL GET LUCKY & IT WILL CLICK ALL THE WAY TO OFF & THEN I CAN GET MY KEY OUT. THERE EVEN TIMES WHEN I COULDN'T GET MY KEY OUT AND IT RAN MY BATTERY DOWN AND THEN…
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THE IGNITION SWITCH DOESN'T ALWAYS TURN ALL THE WAY OFF, SO I CAN'T GET MY KEY OUT. I HAVE TO RESTART MY CAR A NUMBER OF TIMES AND FINALLY AFTER ABOUT 10 TO 15 MINUTES I'LL GET LUCKY & IT WILL CLICK ALL THE WAY TO OFF & THEN I CAN GET MY KEY OUT. THERE EVEN TIMES WHEN I COULDN'T GET MY KEY OUT AND IT RAN MY BATTERY DOWN AND THEN I HAD TO HAVE A JUMP TO GET MY CAR STARTED....IT IS ABSOLUTELY HORRIBLE !!!!!!! PLEASE HELP....
THE VEHICLE'S ENGINE DIED WHEN IDLING AT STOP LIGHT. IT RESTARTED AND DIED IMMEDIATELY AND THE OIL LIGHT CAME ON. OIL BLEW OUT THE EXHAUST PIPE AND COVERED THE BACK OF THE VEHICLE. THE REST OF THE OIL DRAINED ONTO THE STREET BELOW THE VEHICLE.
BLEW THE REAR MAIN SEAL IN COLD WEATHER DUE TO CLOGGED PCV VALVE. GM SERVICE BULLETIN 14882 COVERS 2011-2013 WHY DOES IT NOT COVER MY 2014 SAME ENGINE SAME PROBLEM!!
CHEVY CAPTIVA [XXX] I RECEIVED A LETTER SAYING THAT IT WAS A RECALL ON MY CAR. IS IT THE GAS HAS LEAKED INTO MY ENGINE AND NOW THE CATALYTIC CONVERTER HAS GONE BAD. THE CAR WAS MOVING WHEN THE ENGINE LIGHT CAME ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I OWN A CHEVY 2014 CAPTIVA LT AND AFTER PUTTING THE CAR INTO PARK, I WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. IT HAS / HAD HAPPENED MAYBE ABOUT 4-5 TIMES. EVENTUALLY, I WAS ABLE TO GET THE KEY OUT. THE LAST TIME I WAS UNABLE. TURNED OFF ALL THE LIGHTS, RADIO, EVERYTHING ELECTRICAL, AND CLOSED THE DOOR. THE NEXT DAY, HAD …
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I OWN A CHEVY 2014 CAPTIVA LT AND AFTER PUTTING THE CAR INTO PARK, I WAS UNABLE TO GET THE KEY OUT OF THE IGNITION. IT HAS / HAD HAPPENED MAYBE ABOUT 4-5 TIMES. EVENTUALLY, I WAS ABLE TO GET THE KEY OUT. THE LAST TIME I WAS UNABLE. TURNED OFF ALL THE LIGHTS, RADIO, EVERYTHING ELECTRICAL, AND CLOSED THE DOOR. THE NEXT DAY, HAD THE CAR BATTERY JUMPED, BECAUSE THERE WAS NO POWER, AND THEN DROVE THE CAR TO THE DEALERSHIP/GARAGE AND HAD IT LOOKED AT...THE PROBLEM, THE IGNITION SOLENOID. AFTER PICKING UP THE CAR, IRONICALLY, ANOTHER CHEVY CAPTIVA WAS TOWED IN WITH THE SAME PROBLEM.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE CONTACT PLACED THE KEY IN THE IGNITION, IT FAILED TO MOVE FROM THE ACC POSITION. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE CONTACT TURNED THE STEERING WHEEL AND JIGGLED THE GEAR SHIFT, THE VEHICLE WAS ABLE TO CRANK. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL…
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE CONTACT PLACED THE KEY IN THE IGNITION, IT FAILED TO MOVE FROM THE ACC POSITION. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE CONTACT TURNED THE STEERING WHEEL AND JIGGLED THE GEAR SHIFT, THE VEHICLE WAS ABLE TO CRANK. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SULLIVAN-PARKHILL CHEVROLET CADILLAC (440 W. ANTHONY DR., CHAMPAIGN, IL 61822, (217)-351-4715) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 70,000.
I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RU…
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I RECENTLY BOUGHT A 2014 CHEVY CAPTIVA LTZ. UPON DRIVING IT OFF OF THE LOT AND PARKING, I TRIED TO USE THE BUTTON FOR THE BACK WINDSHIELD WASHER TO WASH THE WINDSHIELD AND THE WIPER WOULD COME ON BUT NO WATER CAME OUT. I DONE THIS REPEATEDLY THINKING MAYBE IT JUST TOOK SOME TIME TO GET BACK THERE, WHEN I STARTED HEARING WATER RUNNING AND STOPPED PRESSING THE BUTTON IMMEDIATELY. IMMEDIATELY FOLLOWING THAT, I STARTED TO SMELL SOMETHING BURNING AND THE SPEAKERS STARTED MAKING A POPPING SOUND. THE WASHER FLUID WAS LEAKING INSIDE THE REAR PANELING AND SOAKING SEVERAL ELECTRICAL CONNECTIONS. THIS IS A MAJOR FIRE HAZARD AS THERE IS A LOT OF INSTRUMENT WIRING ON THAT SIDE.
WHILE GOING AT A LOW SPEED SLOWED DOWN TO MAKE RIGHT TURN IN A BUSINESS DRIVEWAY AND MY STEERING LOCKED UP COULD NOT TURN STEERING WHEEL. I TURNED IGNITION CAR STARTS, BUT STILL UNABLE TO TURN.
MY CAR WAS IN MOTION AND AS I EASED OFF THE GAS TO SLOW DOWN TO MAKE A RIGHT TURN INTO A BUSINESS DRIVEWAY I HAD NO CONTROL OF THE STEERING LOCKED UP AND CAR SHUT DOWN. I TURNED IGNITION IT STARTS BUT WHEN I PUT IN DRIVE STEERING WAS HARD. HAD TO HAVE TOWED.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.