IN MOTION AT APPROX. 35MPH THE ENGINE DIED. WAS ON A PUBLIC HIGHWAY GOING STRAIGHT.
2014 Chevrolet Captiva
Owner reports · Recalls · Investigations
More warning signs than most Captiva years
Owner complaints for the 2014 Chevrolet Captiva are substantially higher than the model-year median of 65.
About this comparison →How this year compares
Owner complaints by model year
Compare all Captiva years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
104 reports with mileage · 34 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reportsTL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED OUTWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
IGNITION, WHEN DRIVING AND AFTER PARKING COULD NOT REMOVE THE KEY. NO MATTER WHAT I WAS TRYING TO DO COULD NOT REMOVE THE KEY, HAD TO DRIVE OFF AGAIN MANY TIMES AND STOP AND TRY REMOVE THE KEY. AFTER A WHILE AND THIS BEING A MAJOR SAFETY HAZARD I TURNED OVER TO HAVE IT FIXED AT SCOTT AUTO REPAIR. COST ME $689.90 AND EXPECT TO B…
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IGNITION, WHEN DRIVING AND AFTER PARKING COULD NOT REMOVE THE KEY. NO MATTER WHAT I WAS TRYING TO DO COULD NOT REMOVE THE KEY, HAD TO DRIVE OFF AGAIN MANY TIMES AND STOP AND TRY REMOVE THE KEY. AFTER A WHILE AND THIS BEING A MAJOR SAFETY HAZARD I TURNED OVER TO HAVE IT FIXED AT SCOTT AUTO REPAIR. COST ME $689.90 AND EXPECT TO BE REFUND BY THE MANUFACTURER AS THIS IS A DEFECT SINCE HAVE ONLY 19662 MILES ON THE SPEED METER OF THE CAR
HEAD-ON COLLISION. OVER $13,000 IN PROPERTY DAMAGE. CAR DEEMED A TOTAL LOSS. AIR BAGS FAILED TO DEPLOY. DRIVER INJURED. FILED PERSONAL INJURY CLAIM AGAINST AT-FAULT DRIVER. INCURRED $39,087.48 IN MEDICAL BILLS OVER 7 MONTH TREATMENT PERIOD.
KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T…
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KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T HAVE THIS MANY PROBLEMS.
AFTER DRIVING THE VEHICLE AND STOPPING, I PUT THE GEAR SHIFTER IN PARK AND THE KEY WILL NOT GO BACK TO THE LOCK POSITION AND RELEASE FROM THE IGNITION. I WENT TO THE CHEVROLET DEALER AND THEY REPLACED THE SOLENOID AND THE GEAR SHIFTER WHICH FIXED THE PROBLEM. THE SAID THEY WERE NOT GETTING A SIGNAL FROM THE GEAR SHIFTER TO THE…
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AFTER DRIVING THE VEHICLE AND STOPPING, I PUT THE GEAR SHIFTER IN PARK AND THE KEY WILL NOT GO BACK TO THE LOCK POSITION AND RELEASE FROM THE IGNITION. I WENT TO THE CHEVROLET DEALER AND THEY REPLACED THE SOLENOID AND THE GEAR SHIFTER WHICH FIXED THE PROBLEM. THE SAID THEY WERE NOT GETTING A SIGNAL FROM THE GEAR SHIFTER TO THE SOLENOID WHICH WAS KEEPING THE KEY FROM BEING RELEASED. I ALSO FOUND A GM RECALL ARTICLE FOR THE SAME PROBLEM ON OTHER VEHICLE MODELS WHICH I AM INCLUDING.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE COULD BE HEARD COMING FORM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVE BELT AND DRIVE BELT TENSIONER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE COULD BE HEARD COMING FORM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVE BELT AND DRIVE BELT TENSIONER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 29,752.
KEY STICKS IN THE IGNITION AFTER PUTTING THE CAR IN PARK AND TRYING TO SHUT IF OFF. I HAVE TO RESTART, MOVE THE GEARSHIFT BACK AND FORTH THEN TRY TO TURN OFF MULTIPLE TIMES BEFORE I'M ABLE TO GET THE KEY TO RELEASE. SO FAR THIS IS ONLY HAPPENING WHEN I AM PARKING THE CAR. I HAVE FOUND INSTANCES OF THE IGNITION TURNING OFF WHILE …
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KEY STICKS IN THE IGNITION AFTER PUTTING THE CAR IN PARK AND TRYING TO SHUT IF OFF. I HAVE TO RESTART, MOVE THE GEARSHIFT BACK AND FORTH THEN TRY TO TURN OFF MULTIPLE TIMES BEFORE I'M ABLE TO GET THE KEY TO RELEASE. SO FAR THIS IS ONLY HAPPENING WHEN I AM PARKING THE CAR. I HAVE FOUND INSTANCES OF THE IGNITION TURNING OFF WHILE THE CAR IS BEING DRIVEN RESULTING IN CRASHS AND/OR DEATHS. PURCHASED IN AUG 2016. VICTORY CHEVY IN PETALUMA, CA HAS REPLACED THE PARK LOCK SOLENOID TWICE BUT KEY STILL STICKS IN IGNITION. THIS IS A HUGE SAFETY CONCERN SINCE 50+ PEOPLE HAVE DIED WITH CARS HAVING THIS SAME PROBLEM. I DON'T WANT TO BE A STATISTIC.
WHILE DRIVING LOST SUDDENLY LOST MOVEMENT , MADE IT INTO A DRIVEWAY AND LOST ALL GEARS. UNDERNEATH WAS A HUGE PUDDLE OF FLUID. THE FITTING FROM THE TRANSMISSION LINE TO THE COOLANT BLEW. THIS HAPPENED ON 2/4/2017 IT HAS BEEN AT THE DEALERS SINCE 2/6/2017 AND ITS NOW 2/17/2017. THEY SAY THE PARTS ON BACK ORDER...ITS A FLIPPIN HOS…
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WHILE DRIVING LOST SUDDENLY LOST MOVEMENT , MADE IT INTO A DRIVEWAY AND LOST ALL GEARS. UNDERNEATH WAS A HUGE PUDDLE OF FLUID. THE FITTING FROM THE TRANSMISSION LINE TO THE COOLANT BLEW. THIS HAPPENED ON 2/4/2017 IT HAS BEEN AT THE DEALERS SINCE 2/6/2017 AND ITS NOW 2/17/2017. THEY SAY THE PARTS ON BACK ORDER...ITS A FLIPPIN HOSE COME ON! NOW WE ARE BEING TOLD THAT THEY WILL FIND SOMETHING OUT BY 2/21/2017. MEAN WHILE I HAVE NO VEHICLE. GM SOUNDED HELPFUL TIL WHEN WE CALLED THEM BACK WHEN THEY TOLD US TO AND NEVER GOT BACK TO US.THE 2014 CHEVY CAPTIVA SPORT IS A FLEET VEHICLE, WHY THIS HAS ANYTHING TO DO WITH NOT HAVING THE HOSE IS BEYOND COMMON SENSE TO ME. IF ANYTHING THEN THEY SHOULD HAVE THE PART ON THE READY. IT WOULD BE NICE IF GM OR THE DEALER COULD COMPENSATE BY GIVING US A LOANER...BUT NOOOOO. ONE ON IS WILLING TO WORK WITH US. WE DID EVRYTHING THAT WE COULD DO....DID ALL OUR CHECK UPS AND MAINTENANCE AT THE DEALERSHIP WHEN WE WE'RE SUPPOSE TO AND THIS IS WHAT WE GET. GOT THE EXTENDANT WARRANTY AND ALL. FOR WHAT...?
DRIVING HOME THURS NIGHT, 1-12-2017, I SMELLED A BURNING SCENT. FIGURED IT WAS OUTSIDE IN THE AIR COMING THRU THE VENTS. NO WARNING LIGHTS WERE ON. FRI. MORNING, 1-13-2017, DRIVING TO WORK I SMELLED THE SAME ODOR & IT GOT STRONGER THE LONGER I WAS IN THE CAR. BUT AGAIN NO WARNING LIGHTS CAME ON. I PULLED THE SUN VISOR DOWN AS I…
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DRIVING HOME THURS NIGHT, 1-12-2017, I SMELLED A BURNING SCENT. FIGURED IT WAS OUTSIDE IN THE AIR COMING THRU THE VENTS. NO WARNING LIGHTS WERE ON. FRI. MORNING, 1-13-2017, DRIVING TO WORK I SMELLED THE SAME ODOR & IT GOT STRONGER THE LONGER I WAS IN THE CAR. BUT AGAIN NO WARNING LIGHTS CAME ON. I PULLED THE SUN VISOR DOWN AS I DROVE, PUSHED IT OVER AGAINST THE DRIVERS SIDE WINDOW AND EXTENDED IT TO COVER THE LENGTH OF THE GLASS AS IT IS INTENDED TO DO. WHILE TURNING LEFT OFF OF A 6 LANE ROAD ONTO A PARKWAY THE VISOR MOVED TO TOUCH THE SIDE OF MY HEAD. I REACHED UP TO PUSH IT BACK AND MY LEFT HAND FINGERS TOUCHED THE BAR THAT HOLDS THE VISOR AND IT PAINFULLY BURNED MY FINGERS AS I PUSHED IT BACK TO THE WINDOW!!! STILL NO WARNING LIGHTS. TO BE SURE IT WAS THAT HOT AND NOT WANTING TO TOUCH IT AGAIN, I HELD A PLASTIC CUT UP TO THE BAR AND SMOKE APPEARED AND IT MELTED THE RIM OF THE CUP. I WAS PETRIFIED AS I WAS IN THE MIDDLE OF TRAFFIC ON A 6 LANE PARKWAY & AFRAID A FLASH FIRE WAS ABOUT TO HAPPEN NEAR MY FACE AND HEAD . GOT TO WORK & AS I AM A NURSE IMMEDIATELY TREATED THE WOUNDS/BURNS WITH SILVADENE AND A DRESSING. ASKED ONE OF MY SURGEONS WHAT TO DO AND HE SAID TAKE THE CAR IMMEDIATELY TO A CHEV DEALER AS IT MAY CATCH FIRE!!!!!!!!!!! TOOK IT IN, THEY SAW MY HAND BANDAGED UP , CHECKED THE CAR IN AND INSPECTED IT AND FOUND A SHORT IN THE WIRE FROM THE MAP LIGHTS TO THE VISOR!! THEY REPLACED THE WIRING AND THE VISOR. WE LOOKED FOR ALL RECALLS AND FOUND NOTHING ON THIS PROBLEM. I ASKED IF THEY HAD SEEN THIS BEFORE AND THEY SAID NO, SO I THOUGHT IT BEST TO CONTACT YOUR AGENCY IN CASE IT HAPPENS TO SOMEONE WITH KIDS, OR DISABLED PEOPLE ETC IN THE CAR THAT HAD TO BE HELPED TO GET OUT QUICKLY!! LUCKILY IT WAS JUST ME IN THE CAR. I GOT THE CAR BACK YESTERDAY, WED. 1-18-2017 AND ALL APPEARS TO BE WELL. PLEASE ALERT THE CORRECT PEOPLE TO THIS HAZARD.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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