NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
76 reports69,000 miles · Aug 29, 2013
Air BagsStructure
THE DASH ON MY 2009 CHEVROLET AVALANCHE HAS CRACKED IN TWO PLACES. ONE OVER THE GAUGE CLUSTER AND ONE CRACK OVER THE PASSENGER AIR BAG. THIS PROBLEM HAS AFFECTED MORE 2007 + SILVERADOS, TAHOES, AVALANCHES , ESCALADES AND MORE. IF THE PASSENGER AIR BAG DEPLOYS WITH THE BROKEN DASH, IT WILL SEND PLASTIC SHARDS FLYING THROUGH THE C…
Read full complaint
THE DASH ON MY 2009 CHEVROLET AVALANCHE HAS CRACKED IN TWO PLACES. ONE OVER THE GAUGE CLUSTER AND ONE CRACK OVER THE PASSENGER AIR BAG. THIS PROBLEM HAS AFFECTED MORE 2007 + SILVERADOS, TAHOES, AVALANCHES , ESCALADES AND MORE. IF THE PASSENGER AIR BAG DEPLOYS WITH THE BROKEN DASH, IT WILL SEND PLASTIC SHARDS FLYING THROUGH THE CABIN.GM SHOULD RECALL THE DEFECTIVE DASH AND REPLACE THEM. *TT
NHTSA ODI #10537980
88,000 miles · Dec 28, 2012
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED, THEN AUTOMATICALLY RESTARTED INDEPENDENTLY. ALL OF THE WARNING LIGHTS IN THE VEHICLE ILLUMINATED AFTER THE FAILURE AND THE DOOR LOCKS BEGAN ERRATICALLY FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER …
Read full complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE STALLED, THEN AUTOMATICALLY RESTARTED INDEPENDENTLY. ALL OF THE WARNING LIGHTS IN THE VEHICLE ILLUMINATED AFTER THE FAILURE AND THE DOOR LOCKS BEGAN ERRATICALLY FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR APPROXIMATELY ONE MONTH HOWEVER, WITHIN THAT MONTH THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. THE CURRENT MILEAGE WAS APPROXIMATELY 92,000.
NHTSA ODI #10490354
Mileage unknown · Nov 18, 2011
Power TrainCrash
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WHEN A LOUD BANG WAS HEARD AND THE VEHICLE BEGAN TO ROLL AWAY, IN REVERSE. THE REAR TAIL LIGHTS WERE ILLUMINATED AS THE VEHICLE ROLLED AWAY BEFORE CRASHING INTO A BODY OF WATER. THE VEHICLE WAS DESTROYED. THE CONT…
Read full complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WHEN A LOUD BANG WAS HEARD AND THE VEHICLE BEGAN TO ROLL AWAY, IN REVERSE. THE REAR TAIL LIGHTS WERE ILLUMINATED AS THE VEHICLE ROLLED AWAY BEFORE CRASHING INTO A BODY OF WATER. THE VEHICLE WAS DESTROYED. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND DETERMINED THAT THE FAILURE WAS EITHER CONTRIBUTED TO THE PARK POLE OR THE TEETH FRACTURING IN THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10436386
30,000 miles · Sep 1, 2011
Engine And Engine Cooling
WHILE DRIVING AT HIGHWAY SPEEDS IN A 2009 CHEVROLET AVALANCHE, THE ELECTRONIC POWER WILL SHUT OFF TO THE VEHICLE ON AN INTERMITTENT BASIS. INTERIOR LIGHTS FLASH DISORIENTING THE DRIVER, LOCKS SWITCH ON AND OFF, POWER TO THE ENGINE IS INTERMITTENT AND SURGES FORWARD UPON POWER COMING BACK. TRACTION ASSIST AND PARKING ASSIST TOGG…
Read full complaint
WHILE DRIVING AT HIGHWAY SPEEDS IN A 2009 CHEVROLET AVALANCHE, THE ELECTRONIC POWER WILL SHUT OFF TO THE VEHICLE ON AN INTERMITTENT BASIS. INTERIOR LIGHTS FLASH DISORIENTING THE DRIVER, LOCKS SWITCH ON AND OFF, POWER TO THE ENGINE IS INTERMITTENT AND SURGES FORWARD UPON POWER COMING BACK. TRACTION ASSIST AND PARKING ASSIST TOGGLE ON AND OFF IN RAPID SUCCESSION CAUSING DRIVER TO NEARLY LOSE CONTROL OF VEHICLE. INCIDENTS LAST FOR APPROXIMATELY 10 SECONDS AT A TIME. INCIDENTS HAPPEN IN CLUSTERS AND MAY GO WEEKS OR MONTHS AT A TIME WITHOUT INCIDENT. HAS OCCURRED APPROXIMATELY 10 TIMES IN THE LAST YEAR AND USUALLY AFTER THE INCIDENT THE VEHICLE HAS DIFFICULTY STARTING AFTERWARDS. POWER WILL BE COMPLETELY OFF. AFTER A PERIOD OF TIME, VEHICLE WILL START BACK UP AND APPEAR TO BE FINE UNTIL THE NEXT INCIDENT. HAVE TAKEN THE VEHICLE TO DEALER (STILL UNDER WARRANTY) ABOUT SIX TIMES FOR THIS PROBLEM AND CONTACT GM TECHNICAL ASSISTANCE. HAVE BEEN TOLD THAT SINCE THE VEHICLE'S INTERNAL COMPUTER DOES NOT GENERATE A "CODE" THERE IS NOTHING THAT CAN BE DONE. *TR
NHTSA ODI #10422849
Mileage unknown · Jun 29, 2011
Exterior LightingFire
IPCW INPROCARWEAR.COM FROM CALIFORNIA-USA. I PURCHASED TAIL LIGHTS FOR MY TRUCK FROM THIS WEBSITE, THE LIGHTS STARTED ON FIRE AND ALMOST BURNED MY TRUCK DOWN. I PURCHASED A SECOND SET THINKING THE FIRST WHERE FAULTY AND THE SECOND SET ALSO FAILED TO WORK PROPERLY AND HAVE ELECTRICAL ARC MARKS INSIDE. I AM NOT THE ONLY COMPLAINT …
Read full complaint
IPCW INPROCARWEAR.COM FROM CALIFORNIA-USA. I PURCHASED TAIL LIGHTS FOR MY TRUCK FROM THIS WEBSITE, THE LIGHTS STARTED ON FIRE AND ALMOST BURNED MY TRUCK DOWN. I PURCHASED A SECOND SET THINKING THE FIRST WHERE FAULTY AND THE SECOND SET ALSO FAILED TO WORK PROPERLY AND HAVE ELECTRICAL ARC MARKS INSIDE. I AM NOT THE ONLY COMPLAINT WITH THIS BRAND OF LIGHTS ON THE INTERNET. I NOTICED SMOKE AND BURNING SMELL WHEN I GOT HOME THANK GOD I WASN'T RUNNING TO A GROCERY STORE AND LEFT KIDS IN THE TRUCK WHEN THE FIRST SET OF TAIL LIGHTS I PURCHASED STARTED ON FIRE. HOW CAN THIS PRODUCT BE ALLOWED WHEN THERE ARE MANY COMPLAINTS ON THE INTERNET.
NHTSA ODI #10409970
11,000 miles · Mar 5, 2010
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. WHILE THE CONTACT WAS STOPPED WITH THE VEHICLE IN DRIVE THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A GARAGE DOOR. THE ACCELERATION COULD ONLY BE STOPPED BY PLACING THE VEHICLE INTO THE PARK GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHER…
Read full complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. WHILE THE CONTACT WAS STOPPED WITH THE VEHICLE IN DRIVE THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A GARAGE DOOR. THE ACCELERATION COULD ONLY BE STOPPED BY PLACING THE VEHICLE INTO THE PARK GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 11000. UPDATED 4/30/10 *CN THE CONSUMER STATED HE WAS WAITING FOR HIS GARAGE DOOR TO OPEN WHEN THE INCIDENT OCCURRED. UPDATED 06/01/10.*JB
NHTSA ODI #10317064
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗