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2011 Chevrolet Avalanche

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Chevrolet Avalanche do not stand out strongly from the model-year median of 82.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

85 reports with mileage · 42 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

127 reports
223,000 miles · Apr 23, 2025
Electrical System

Odometer Fraud. The contact purchased a 2011 Chevrolet Avalanche. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,000, and at the time of registration, it was discovered t…

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Odometer Fraud. The contact purchased a 2011 Chevrolet Avalanche. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,000, and at the time of registration, it was discovered that the mileage was 223,000. Local authorities had been contacted.

NHTSA ODI #11656297

101,000 miles · Feb 13, 2025
Suspension

The contact owns a 2011 Chevrolet Avalanche. The contact stated while driving at an undisclosed speed and making a left turn, there was a loud banging sound coming from under the rear of the vehicle. The vehicle was steered to the side of the road and the steering wheel became stiff. The vehicle was towed to an independent mecha…

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The contact owns a 2011 Chevrolet Avalanche. The contact stated while driving at an undisclosed speed and making a left turn, there was a loud banging sound coming from under the rear of the vehicle. The vehicle was steered to the side of the road and the steering wheel became stiff. The vehicle was towed to an independent mechanic but was not yet diagnosed. The contact believed that failure was associated with NHTSA Campaign Number: 10V643000 (Suspension); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.

NHTSA ODI #11642582

Mileage unknown · Jul 24, 2022
Structure

The structure that holds the rear differential and axle to the frame rusted through and broke off from both sides so the whole rear axle unit broke loose and pulled back so the drive shaft pulled loose and the rear tires were rubbing on the fenders. If this happened at highway speeds I don’t know what might have happened. The ve…

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The structure that holds the rear differential and axle to the frame rusted through and broke off from both sides so the whole rear axle unit broke loose and pulled back so the drive shaft pulled loose and the rear tires were rubbing on the fenders. If this happened at highway speeds I don’t know what might have happened. The vehicle was towed to a welding shop to see if it can be repaired. It has not been inspected. If it can not be repaired the vehicle will have to be junked. There was no warning that this would happen.

NHTSA ODI #11475560

Mileage unknown · Dec 22, 2021
Service BrakesSteering

Vehicle sometimes without warning, would shut down.Yes its available for inspection. Its unsafe because of the element of surprise when suddenly finding out that the ability to control the vehicle is dangerously compromised. Specifically when trying to steer or brake effectively or even trying to get to a safe location. With no …

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Vehicle sometimes without warning, would shut down.Yes its available for inspection. Its unsafe because of the element of surprise when suddenly finding out that the ability to control the vehicle is dangerously compromised. Specifically when trying to steer or brake effectively or even trying to get to a safe location. With no warning there is not much time to react to the situation. In spite of having a perfect driver score I become a threat to other drivers and pedestrians when my vehicle shuts down. I have had it looked at by two different local mechanics. After trying a few less expensive options its becoming more evident that its a faulty sensor. After checking to see about other owners with similar issues, I have learned that the crankshaft position sensor was often behind the problem. This is not to say, it is in my case. My point is that with it posing a safety risk why should these other owners and Im sure more to come and me have to respond after possibly being in a deadly accident when this has been a documented as an ongoing problem. As for the rest of the questions, no one other than a mechanic has looked at the vehicle. Some times there would be an indication message on the dash along with engine trouble light and nothing would happen. But most recently it twice shut down without any indicator message. Once was on the highway the other about two hundred yards before a railroad crossing.

NHTSA ODI #11444714

Mileage unknown · Aug 17, 2021
Air Bags

February of 2021 I was notified the driver side air bag in my truck I drive daily has an issue that if goes off can cause serious injury or death. that as 6 months ago and still no path forward to fix it, how safe it this for me to drive is death is an option? I feel this would be a concern for drivers and the companies doing mo…

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February of 2021 I was notified the driver side air bag in my truck I drive daily has an issue that if goes off can cause serious injury or death. that as 6 months ago and still no path forward to fix it, how safe it this for me to drive is death is an option? I feel this would be a concern for drivers and the companies doing more to prevent something if a part cannot be secured. Maybe start offering deals to accept the trade ins so your customer doesn't have to drive around an unsafe vehicle because of supply issues? This needs to be addressed so something silly can be avoided.

NHTSA ODI #11429418

Mileage unknown · Aug 13, 2021
Air Bags

Was advised of the recall of my vehicle on Feb 26th 2021 and that the part to fix the problem was not available it is now six months later and have heard nothing and don,t know how log they expect people to wait with a faulty part to be repaired.

NHTSA ODI #11429025

97,000 miles · Apr 22, 2021
Air BagsUnknown Or Other

DASHBOARD HAS 5 LARGE CRACKS 4 LATERAL AN 1 VERTICAL TOP FRONT SPEAKER HAS FALLEN OFF CLIPS.VEHICLE DASHBOARD STARTED CRACKING WHILE JUST SITTING OVER TIME AND WHILE DRIVING ROAD VIBRATION HELP CRACKING CONTINUE I'M AFRAID THAT WITH THE CRACKING SINCE IT IS IN THE PASSENGER AIRBAG AREA AS WELL IT COULD CAUSE AIRBAG TO DEPLOY CAU…

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DASHBOARD HAS 5 LARGE CRACKS 4 LATERAL AN 1 VERTICAL TOP FRONT SPEAKER HAS FALLEN OFF CLIPS.VEHICLE DASHBOARD STARTED CRACKING WHILE JUST SITTING OVER TIME AND WHILE DRIVING ROAD VIBRATION HELP CRACKING CONTINUE I'M AFRAID THAT WITH THE CRACKING SINCE IT IS IN THE PASSENGER AIRBAG AREA AS WELL IT COULD CAUSE AIRBAG TO DEPLOY CAUSING MORE DAMAGE INJURIES TO PASSENGER OR A WRECK BY SUDDENLY GOING OFF AND CAUSING DRIVER TO SWERVE SUDDENLY.

NHTSA ODI #11413432

25,000 miles · Jan 30, 2021
Unknown Or Other

DASH HAS SEVERAL LARGE CRACKS AND IT KEEPS GETTING WORSE WITH TIME

NHTSA ODI #11390769

Mileage unknown · Nov 24, 2020
Air Bags

I HAVE RECEIVED SEVERAL NOTICES ABOUT HAVING THE AIR BAGS REPLACED BUT THE LOCAL CHEV DEALER TELLS ME WHEN THEY GET THE PARTS THEY WILL CALL ME. WHEN WILL THE PARTS BE READY?

NHTSA ODI #11376123

89,895 miles · Oct 12, 2020
EnginePower Train

PURCHASED A USED 2011 CHEVY AVALANCHE WITH 87,000 MILES ONE OWNER FROM A SMALL DEALERSHIP. AFTER HAVING THE VEHICLE FOR ABOUT A WEEK NOTICED IT SHUDDERING WHEN PULLING ANY KIND OF GRADE. THINKING IT WAS SOME KIND OF MISFIRE HAD ALL THE PLUGS CHANGED ONLY TO FIND THAT IT ALSO HAD AN OIL FILE PROBLEM WITH 1 OF THE CYLINDERS. WHEN…

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PURCHASED A USED 2011 CHEVY AVALANCHE WITH 87,000 MILES ONE OWNER FROM A SMALL DEALERSHIP. AFTER HAVING THE VEHICLE FOR ABOUT A WEEK NOTICED IT SHUDDERING WHEN PULLING ANY KIND OF GRADE. THINKING IT WAS SOME KIND OF MISFIRE HAD ALL THE PLUGS CHANGED ONLY TO FIND THAT IT ALSO HAD AN OIL FILE PROBLEM WITH 1 OF THE CYLINDERS. WHEN THE VEHICLE WOULD SHUDDER IT WAS AROUND 1500-2000 RPMS. IF I WOULD GIVE IT MORE GAS IT MADE IT PAST THE 2,000 RPMS AND WOULD SHIFT WITH NO PROBLEMS. NEEDLESS TO SAY THE TRANSMISSION IS NOW TOAST AS IT GAVE OUT COMPLETELY AND NEEDS REPLACED. NO WARNING LIGHTS OF ANY KIND MADE ME AWARE OF A POTENTIALLY SERIOUS PROBLEM. AFTER READING MORE I AM SEEING THAT THE TRANSMISSION IS SOMETHING THAT GM HAS NOT FULLY TAKEN CARE OF AS STATED WITH OLDER MODELS. THE TRANSMISSION FAILED WHILE DRIVING ON A MAJOR INTERSTATE ROADWAY WHILE NEARING THE TOP OF A HILL. IT JUST WENT COMPLETELY INTO NEUTRAL AND WOULD JUST REV THE ENGINE. THE TRUCK WAS CARRYING 3 ADULTS AND 2 CHILDREN IN CAR SEATS WHEN THIS OCCURRED. THANKFULLY WE WERE ABLE TO GET TO THE SHOULDER OF THE ROAD SAFELY. CURRENTLY THE TRUCK HAS 89,995 MILES ON IT. I ONLY PUT APPROXIMATELY 2000 MILES ON IT SINCE PURCHASE.

NHTSA ODI #11363964

Official recalls

3

21V050000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.