2005 Cadillac Sts

VEHICLE HAD BEEN EXPERIENCING TRANSMISSION "SHUDDER". ON HIGHWAY APPEARED TRANSMISSION 'JUMPED OUT OF GEAR AND BEGAN SHIFTING" VEHICLE TAKEN TO DEALER AND DEALER ADVISED OF TSB #060730020 & 060730030 TO WHICH GM HAS ADDED THAT IF VEHICLE IS OVER CERTAIN MILEAGE (APPROX 42000) THEN TORQUE CONVERTER IS REPLACED AND FLUIDS CHANGED. DEALER ADVISES TORQUE CONVERTER HAS FAILED, NO ASSISTANCE COMING FROM DEALER OF MANUFACTURER-REPAIR COST IS IN EXCESS OF $5000 THIS IS A KNOWN PROBLEM PARTICULAR TO THESE VEHICLES AND GM HAS HAD NUMEROUS COMPLAINTS. *TR

CAR SHUTS OFF WITHOUT WARNING GOING DOWN THE FREEWAY AT 70 MPH. MUST GET OUT OF HARMS WAY COME TO COMPLETE STOP PUT IN PARK AND RESTART. WHEN CAR SHUTS DOWN LOSS OF POWER STEERING, POWER BRAKES, RADIO, GAUGES AND LIGHTS. THIS HAS HAPPENED SEVEN TIMES. GM CADILLAC CUSTOMER SUPPORT IS WORKING ON IT CASE NO [XXX]EMPLOYEE [XXX] PHONE 1-866-790-5700 EXT [XXX] HOWEVER TEC IN DETROIT WANTED TO USE A BRAND NEW SWITCH REPLACEMENT THEY OVERNIGHTED TO VAN CADILLAC IN KANSAS CITY HOWEVER[XXX] NOR I CAN FIND OUT IF THEY USED IT OR A RECONDITIONED ONE FROM STOCK AS REPAIRS WERE COMPLETED BEFORE SHIPMENT ARRIVED. SERVICE MANAGER [XXX]PHONE 816-454-6666 WILL NOT RETURN CALLS AND I AM AFRAID TO HAVE MY WIFE DRIVE IT AGAIN UNLESS IT HAS BEEN REPAIRED ACCORDING TO THE GM TECH TEAM IN DETROIT. THEY WILL NOT TELL ME IF THIS HAS HAPPENED BEFORE AND IS A RECALL PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR DIFFERENTIAL VERY WET AND LEAKING IN GARAGE. CALLED GM WAS ASK SEVERAL QUESTIONS AND TOLD TO CARRY IT TO CREST CADILLAC, HOOVER,AL AND LET THEM CHECK PROBLEM. WAS TOLD NOT TO LET THEM FIX IT AND GM WOULD CALL ME TO SEE WHAT I WAS TOLD. I DID CARRY IT TO CREST CADILLAC AND WAS TOLD IT IS THE REAR PINION SEAL AND IS VERY COMMON. GM CALLED ME BACK AND ASK WHAT THEY SAID AND ASK SEVERAL QUESTION AGAIN THEN TOLD ME IT IS NOT COVERED UNDER ANY RECALL AND WOULD NOT HELP WITH REPAIR. *JB

THE ABOVE VEHICLE WAS RECENTLY IN A SHOP FOR BRAKE PAD REPLACEMENT WHEN MY MECHANIC DISCOVERED THAT THERE WAS A LEAK OF LUBRICANT IN THE REAR END OF THE AUTOMOBILE. UPON FURTHER INSPECTION HE DISCOVERED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE AUTOMOBILE HAS JUST 60,000 MILES. AFTER CHECKING THE NHTSA HE FOUND THAT A RECALL, GM RECALL NUMBER 07204 HAD BEEN ISSUED FOR THIS VERY PROBLEM. HOWEVER, WHEN I PRESENTED THE VEHICLE FOR REPAIR THIS MORNING AT MARION CHEVROLET CADILLAC THEY REFUSED TO COVER THE PROBLEM UNDER THE RECALL STATING THE VIN DOES NOT MEET THE RECALL RANGE. I FIND IT UNTENABLE THAT GM COULD RECALL NEARLY 300,000 VEHICLES FOR THIS VERY ISSUE BUT REFUSE TO COVER AN IDENTICAL PROBLEM IN A VEHICLE THAT DOES NOT MEET THE VIN RANGE SET BY GM. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE REAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR WHEEL AXLE PINION SEAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) AND DENIED ASSISTANCE WITH ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE ENGINE WAS RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ,ONLY TO HAVE IT STALL AGAIN. THE CONTACT TOOK THE VEHICLE TO A AUTO REPAIR STOP FOR A DIAGNOSTIC TEST. THE TEST RESULTS DID NOT READ ANY CODES. THE CONTACT STATED THAT AFTER RE-FUELING THE VEHICLE, THE FUEL GAUGE WOULD NOT READ THE CORRECT FUEL AMOUNT AND THE VEHICLE WOULD NOT RESTART. THE CONTACT NOTICE A NHTSA CAMPAIGN I.D. NUMBER 06V020000 (FUEL SYSTEM, GASOLINE:DELIVERY) AND THEN CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN NUMBER WAS INCLUDED INCLUDED IN THE RECALL. THE CONTACT STATED THE VEHICLE HAD EXPERIENCED THE SAME FAIULRES STATED IN THE RECALL. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT HE NOTICED AN ABNORMAL LEAKAGE OF FLUIDS FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE REAR AXLE PINION SEAL NEEDED REPLACING. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,540 AND THE CURRENT MILEAGE WAS 58,000. 1ST CONTACT ON 6-2-10 CASE #[XXX]. 2ND CONTACT ON 6-21-11 CASE #[XXX]. TOTAL COST FOR REPAIR WAS $269.59 WHICH WAS COMPLETED ON 6-10-10 PER TECHNICAL SERVICE BULLETIN #07-04-20-003A. UPDATED 10/11/2011 *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE WAS NO PREVIOUS INDICATOR OF A TROUBLE CONDITION--FIRST INDICATION OF TROUBLE WAS MIS-FIRING---LONG STORY SHORT---A COMPLETE ENGINE OVER HAUL (RINGS, BEARINGS ETC.) WAS MADE AWARE THAT THESE CARS NORMALLY USE 1 QT OIL PER 2000 MILES---THERE IS NO WARNING FOR LOW OIL LEVEL ON THE DASH OR DIC OTHER THAN REMAINING OIL LIFE, WHICH WAS OK--AN EXTENDED WARRANTY COVERED THE REPAIRS THE CAR HAD BETWEEN 68K-69K MILES AND HAD BEEN MAINTAINED AS REQUIRED BY THE DEALERSHIP---- *TR