DRIVING ON I-75 FROM ORLANDO ON A CLEAR SUNNY AFTERNOON WHEN I HEAR THE SUNROOF START TO RATTLE. I BEGAN TO SLOW DOWN WHEN I HEARD A LOUD NOISE COMING FROM THE SUNROOF. I PULL THE INSIDE COVER BACK ONLY TO FIND A HOLE IN THE ROOF OF THE CAR WHERE THE SUNROOF USED TO BE. WE CALLED THE LOCAL CADILLAC DEALERSHIP THAT FOLLOWING TUES…
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DRIVING ON I-75 FROM ORLANDO ON A CLEAR SUNNY AFTERNOON WHEN I HEAR THE SUNROOF START TO RATTLE. I BEGAN TO SLOW DOWN WHEN I HEARD A LOUD NOISE COMING FROM THE SUNROOF. I PULL THE INSIDE COVER BACK ONLY TO FIND A HOLE IN THE ROOF OF THE CAR WHERE THE SUNROOF USED TO BE. WE CALLED THE LOCAL CADILLAC DEALERSHIP THAT FOLLOWING TUESDAY. WE WERE TOLD TO TAKE THE CAR TO THE COLLISION CENTER THAT SATURDAY ONLY TO FIND THE COLLISION CENTER WAS TECHNICALLY CLOSED BUT THERE WAS A PERSON IN THERE WORKING WHO CAME OUT TO THE CAR AND TOOK PICTURES. THEN WE WERE TOLD TO TAKE THE CAR TO THE DEALERSHIP ONLY TO FIND OUT FROM THEM THAT ONLY THE MANAGER FROM THE COLLISION CENTER COULD APPROVE REPAIR OR FINANCIAL ASSISTANCE FOR REPAIR. WELL, AFTER GETTING NO HELP FROM THE COLLISION CENTER OR THE DEALERSHIP WE CONTACTED THE CORPORATE OFFICE FOR ASSISTANCE/DIRECTION. THEY INITIALLY SEEMED HELPFUL BY CONTACTING THE DEALERSHIP ON MY BEHALF AND HAVING THE TO MANAGER TO CONTACT US. TODAY IS MAY 20TH AND THE MANAGER HAS NOT CONTACTED US YET. WE STOPPED BY THE DEALERSHIP TODAY (AFTER CALLING FIRST TO NO AVAIL) ONLY TO FIND THE MANAGER WILL BE OUT OF THE OFFICE FOR THE NEXT TWO WEEKS AND SOMEONE ELSE WILL BE CONTACTING US. THIS HAS BEEN A VERY FRUSTRATING ORDEAL! THEY (THE DEALERSHIP/COLLISION CENTER) DON'T HAVE A REASON AS TO WHY THIS COULD HAVE HAPPENED AND ARE AVOIDING US INSTEAD OF PROVIDING THE CUSTOMER SERVICE THEY SHOULD. *TR
NHTSA ODI #10592897
50,400 miles · Sep 20, 2009
Visibility
FRONT WINDSHIELD ON 2005 CADILLAC STS IS DELAMINATING ALONG THE TOP AND SIDE EDGES. SEEMS TO BE GETTING WORSE OVER TIME I.E. MORE BUBBLES AND MORE DELAMINATION. I AM CONCERNED THAT THIS MANUFACTURING DEFECT IS EFFECTING THE STRENGTH INTEGRITY OF THE WINDSHIELD AND IMPAIR VISION THROUGH THE WINDSHIELD. CADILLAC HAS REFUSED TO REP…
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FRONT WINDSHIELD ON 2005 CADILLAC STS IS DELAMINATING ALONG THE TOP AND SIDE EDGES. SEEMS TO BE GETTING WORSE OVER TIME I.E. MORE BUBBLES AND MORE DELAMINATION. I AM CONCERNED THAT THIS MANUFACTURING DEFECT IS EFFECTING THE STRENGTH INTEGRITY OF THE WINDSHIELD AND IMPAIR VISION THROUGH THE WINDSHIELD. CADILLAC HAS REFUSED TO REPAIR THE PROBLEM. *TR
NHTSA ODI #10284660
74,983 miles · Feb 18, 2008
Visibility
REAR WINDOW OF 2005 CADILLAC STS SHATTERED FOR NO APPARENT REASON; THIS HAS HAPPENED ON A GMAC LEASED VEHICLE I TURNED IN TO THE DEALER. THE WINDOW SHATTERED AFTER SITTING ON THE DEALER LOT 10 DAYS AWAITING GMAC INSPECTOR. UPON OPENING THE DOOR, HE REPORTS HEARING A CRACK AND THE REAR WINDOW SHATTERED AS HE OPENED THE DOOR. DUR…
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REAR WINDOW OF 2005 CADILLAC STS SHATTERED FOR NO APPARENT REASON; THIS HAS HAPPENED ON A GMAC LEASED VEHICLE I TURNED IN TO THE DEALER. THE WINDOW SHATTERED AFTER SITTING ON THE DEALER LOT 10 DAYS AWAITING GMAC INSPECTOR. UPON OPENING THE DOOR, HE REPORTS HEARING A CRACK AND THE REAR WINDOW SHATTERED AS HE OPENED THE DOOR. DURING THIS 10 DAYS, THE VEHICLE SAT THROUGH SNOW ICE AND RAIN WITH TODAY'S TEMPERATURE SPIKING TO THE 60 DEGREE MARK. *TR
NHTSA ODI #10218449
13,500 miles · Apr 24, 2006
Visibility
WHILE DRIVING @ APPX 50 MPH ON APRIL 13 2006 WITH THE ROOF CLOSED AND THE AIR CONDITIONING ON SUN ROOF BLOWS OUT FROM PRESSURE INSIDE OF VEHICLE SENDING GLASS ALL OVER THE INSIDE AND OUTSIDE OF THE VEHICLE. NO ONE SUFFERED ANY PHYSICAL INJURIES ALTHOUGH MY WIFE WAS EXTREMELY SHAKEN. PICTURES ARE AVAILABLE UPON REQUEST. *JB
NHTSA ODI #10155968
25,000 miles · Mar 27, 2006
Visibility
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BACK GLASS IN THE REAR WINDSHIELD FRACTURED AND BROKE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR.
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
CERTAIN VEHICLES HAVE A LEFT OR RIGHT REAR SUSPENSION TOE LINK THAT COULD SEPARATE BECAUSE OF AN INCORRECT WELD.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, THE AFFECTED REAR WHEEL WOULD BE ABLE TO TURN IN OR OUT, AFFECTING VEHICLE CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE RIGHT AND LEFT TOE LINK AND REPLACE AS REQUIRED. IF A TOE LINK IS REPLACED, THE DEALER WILL PERFORM A WHEEL ALIGNMENT. THE RECALL BEGAN ON MAY 3, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
CERTAIN VEHICLES EQUIPPED WITH V6 ENGINES MAY HAVE A CONDITION WHERE FUEL IS NO LONGER SUPPLIED TO THE ENGINE. THIS CONDITION OCCURS WITHOUT THE ILLUMINATION OF THE FUEL LEVEL LOW INDICATOR LIGHT OR THE WARNING CHIME.
Consequence & remedy
Consequence: IF THE ENGINE STOPS RUNNING, THE OPERATOR WILL NOT BE ABLE TO RESTART THE VEHICLE WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ELECTRONIC CONTROL MODULE (ECM) WITH NEW SOFTWARE FREE OF CHARGE. OWNERS WERE NOTIFIED IN DECEMBER 2005 AND ASKED TO MAINTAIN AT LEAST 1/4 OF A TANK FUEL LEVEL TO AVOID THIS CONDITION UNTIL THE PARTS ARE AVAILABLE. THE PARTS ARE NOW AVAILABLE, OWNER RENOTIFICATION BEGAN ON MARCH 23, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
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