The contact owns a 2008 Cadillac CTS. The contact stated that water leaks into the vehicle from the sunroof causing mold to develop inside the vehicle which caused a respiratory illness to the owner. Also while driving approximately 20 mph the front headlights suddenly shut off causing a visibility problem to the driver who lost…
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The contact owns a 2008 Cadillac CTS. The contact stated that water leaks into the vehicle from the sunroof causing mold to develop inside the vehicle which caused a respiratory illness to the owner. Also while driving approximately 20 mph the front headlights suddenly shut off causing a visibility problem to the driver who lost control of the vehicle to crashed into a curb. During the crash the driver sustained a neck injury. No medical attention was required. No police report was filed. The cause of the failure was not determined. The manufacturer and local dealer was not notified of the failures. The failure mileage was 123,000.
NHTSA ODI #11457140
7,990 miles · Jun 10, 2014
Visibility
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED AFTER RAINY WEATHER CONDITIONS, THERE WAS AN ACCUMULATION OF WATER ON THE FRONT PASSENGER'S SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN TWO DIFFERENT OCCASIONS. THE TECHNICIAN STATED THAT THE SUN ROOF HAD TO BE REALIGNED. THE VEHICLE WAS REPAIRED…
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TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED AFTER RAINY WEATHER CONDITIONS, THERE WAS AN ACCUMULATION OF WATER ON THE FRONT PASSENGER'S SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN TWO DIFFERENT OCCASIONS. THE TECHNICIAN STATED THAT THE SUN ROOF HAD TO BE REALIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,990.
NHTSA ODI #10597327
2,000 miles · Dec 14, 2010
Visibility
DRIVERS REAR VIEW MIRROR WILL NOT RETURN TO ORIGINAL POSITION WHEN SWITCHING BACK TO PARK OR DRIVE. MIRROR CREEPS UPWARDS AND HAS TO BE MANUALLY ADJUSTED TO PROPER POSITION. DEALER HAS WORKED ON THIS PROBLEM NO LESS THAN 5 TIMES AND SAYS THEY CANNOT DO ANYTHING ELSE. *TR
NHTSA ODI #10370529
30,000 miles · Dec 3, 2010
Visibility
I WAS DRIVING MY CTS CADILLAC WHEN WITH NO WARNING I HEARD A LOUD NOISE, I PULLED OVER TO SEE WHAT IT WAS I SAW THAT MY REAR WINDOW HAD SHATTERED NOTHING HAD HIT MY WINDOW I DROVE STRAIGHT TO THE CADILLAC DEALER AND THEY INFORMED ME THEY CAN NOT REPAIR IT WITH OUT HAVING ME PAY FOR THE COST. I WENT ONLINE AND SEARCHED AND FOUND …
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I WAS DRIVING MY CTS CADILLAC WHEN WITH NO WARNING I HEARD A LOUD NOISE, I PULLED OVER TO SEE WHAT IT WAS I SAW THAT MY REAR WINDOW HAD SHATTERED NOTHING HAD HIT MY WINDOW I DROVE STRAIGHT TO THE CADILLAC DEALER AND THEY INFORMED ME THEY CAN NOT REPAIR IT WITH OUT HAVING ME PAY FOR THE COST. I WENT ONLINE AND SEARCHED AND FOUND THAT THIS TYPE OF INCIDENT HAD HAPPENED BEFORE ON GM MODELS AND WAS LISTED ON THE TSB AND IT SHOULD BE REPLACED. I AM SO UPSET THAT I CAN'T GET A STRAIGHT ANSWER. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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