THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS…
Read full complaint
THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS BECAUSE THE VEHICLE FAILS TO ACCELERATE IN TRAFFIC. I CONTACTED GM/CADILLAC ABOUT THE PROBLEMS AND WAS TOLD THERE IS NOTHING THEY CAN DO BECAUSE MY VEHICLE IS NOT UNDER WARRANTY AND THE DOOR LOCK ISSUE WAS ON RECALL IN 2013 AND HAS EXPIRED. MY CONCERN IS IF I AM INVOLVED IN AN ACCIDENT WITH A PASSENGER, FIRST RESPONDERS MAY NOT BE ABLE TO SAFELY REMOVE THE PASSENGER BECAUSE THE DOOR WILL NOT OPEN FROM THE EXTERIOR HANDLE.
NHTSA ODI #11015606
50,000 miles · Oct 28, 2015
Service BrakesSuspension
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RATTLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDIT…
Read full complaint
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RATTLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10786666
140 miles · May 15, 2009
SteeringSuspensionTires
PURCHASED 2008 CTS UPON DRIVING CAR HOME I NOTICED A VIBRATION. TOOK BACK TO DEALER NEXT DAY. HAD TO WAIT 3 WEEKS TO GET SERVICE ON VEHICLE AND FOUND OUT AT THAT TIME THERE IS A SERVICE BULLETIN ON THIS CAR AND THE DEALER IS NOT TO TRY TO FIX CAR. WENT TO GM AND THEY AGREED TO CHANGE TIRES BUT THIS DID NOT FIX THE PROBLEM, TH…
Read full complaint
PURCHASED 2008 CTS UPON DRIVING CAR HOME I NOTICED A VIBRATION. TOOK BACK TO DEALER NEXT DAY. HAD TO WAIT 3 WEEKS TO GET SERVICE ON VEHICLE AND FOUND OUT AT THAT TIME THERE IS A SERVICE BULLETIN ON THIS CAR AND THE DEALER IS NOT TO TRY TO FIX CAR. WENT TO GM AND THEY AGREED TO CHANGE TIRES BUT THIS DID NOT FIX THE PROBLEM, THE VIBRATION CONTINUED. TRYING TO COME TO SOME SORT OF AGREEMENT WITH GM AND AFTER 9 MONTHS, NOTHING. TOOK CAR BACK TO DEALER FOR TIRE ROTATION AND REQUESTED "ROAD FORCE BALANCE" AND THE PROBLEM GOT WORSE. THE VIBRATION STARTS AT 40MPH AND THE STEERING WHEEL IS SHAKING. THE PROBLEM IS EITHER WITH THE WHEELS OR THE TIRES. *TR
NHTSA ODI #10268811
3,000 miles · Jul 18, 2008
Service Brakes, HydraulicSuspension
BRAKES SQUEALING. TECHNICIAN SAYS IT'S DEFECTIVE BRAKE PADS AND GM IS AWARE. NO GET WELL DATE. RIGHT FRONT STRUT HAD TO BE REPLACED, STILL MAKES THE SAME CREAKING NOISE. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2008 Cadillac Cts Problems, Complaints & Recalls | Skip That Year
Illustration