THIS VEHICLE HAS BEEN LEAKING WATER AND NOBODY KNOWS WHERE THE LEAK IS COMING FROM. WHENEVER IT RAINS, THERE IS A POOL OF WATER ON BOTH THE DRIVER'S FLOOR MAT AND THE PASSENGER'S FLOOR MAT ON THE DRIVER'S SIDE. YOU CAN ALSO WITNESS WATER COMING DOWN FROM THE REARVIEW MIRROR. ALSO, THE DRIVER'S SEAT HAS SUNK IN AND IS NO LONGER O…
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THIS VEHICLE HAS BEEN LEAKING WATER AND NOBODY KNOWS WHERE THE LEAK IS COMING FROM. WHENEVER IT RAINS, THERE IS A POOL OF WATER ON BOTH THE DRIVER'S FLOOR MAT AND THE PASSENGER'S FLOOR MAT ON THE DRIVER'S SIDE. YOU CAN ALSO WITNESS WATER COMING DOWN FROM THE REARVIEW MIRROR. ALSO, THE DRIVER'S SEAT HAS SUNK IN AND IS NO LONGER OPERATIONAL. I HAVE CALLED CADILLAC MOTOR COMPANY REGARDING THESE DEFECTS AND ALL THAT I WAS TOLD IS THAT THE VEHICLE IS OUT OF WARRANTY. I TRIED TO EXPLAIN TO THEM THAT THIS PROBLEM IS A COMMON OCCURRENCE WITH CADILLAC VEHICLES BECAUSE I EXPERIENCED THE SAME ISSUE WITH MY CADILLAC ELDORADO. THE PROBLEM WITH MY CADILLAC ELDORADO WAS SO BAD THAT I HAD TO GET RID OF IT. I BOUGHT THE 2008 CADILLAC CTS AND AFTER MANY YEARS, I STARTED HAVING THE SAME PROBLEM. THE WATER LEAKING ISSUE AND MALFUNCTION OF THE DRIVER'S SEAT CAN POSE A DEADLY RISK TO THE DRIVER. IF THE ISSUE THAT I AM HAVING NOW IS THE SAME ISSUE THAT I HAD WITH MY ELDORADO, THEN, THERE IS A PROBLEM WITH THE DESIGN OF THESE VEHICLES. CADILLAC MUST BE ASKED TO LOOK INTO THESE ISSUES AND HAVE THEM CORRECTED BEFORE IT IS TOO LATE FOR THE UNFORTUNATE DRIVERS LIKE ME.
NHTSA ODI #11389997
110,000 miles · Aug 12, 2014
Electrical SystemSeats
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER RECOMMENDED THAT THE CONTACT REMOVE ALL THE ITEMS FROM THE KEY RING EXCEPT FOR THE IGNITION KEY AND FOB. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VIN…
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TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER RECOMMENDED THAT THE CONTACT REMOVE ALL THE ITEMS FROM THE KEY RING EXCEPT FOR THE IGNITION KEY AND FOB. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE CONTACT ALSO NOTIFIED THE DEALER SEVERAL TIMES PERTAINING TO THE DRIVER SEAT FRACTURING AND COLLAPSING. THE SEAT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A BOLT NEEDED TO BE REPLACED AND THE LOWER SEAT TRACK NEEDED TO BE ALIGNED. THE DRIVER SEAT MADE A LOUD NOISE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #10621768
57,000 miles · Mar 2, 2010
Seats
THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS,…
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THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS, THIS IS NOT A PART THAT SHOULD BREAK. *TR
NHTSA ODI #10315480
300 miles · Dec 4, 2008
Seats
THE ARTICULATED HEADRESTS DESIGNED TO REDUCE NECK INJURIES IN A CRASH, MOVE UP OF THEIR OWN ACCORD DURING NORMAL DRIVING. THIS RESULTS IN A SAFETY CONCERN. IF THE HEADREST MOVES UP DURING NORMAL OPERATION, WILL IT STILL FUNCTION AS DESIGNED SHOULD AN ACCIDENT OCCUR. I HAVE CONTACTED CADILLAC DIVISION TWICE WITHOUT A RESPONSE. T…
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THE ARTICULATED HEADRESTS DESIGNED TO REDUCE NECK INJURIES IN A CRASH, MOVE UP OF THEIR OWN ACCORD DURING NORMAL DRIVING. THIS RESULTS IN A SAFETY CONCERN. IF THE HEADREST MOVES UP DURING NORMAL OPERATION, WILL IT STILL FUNCTION AS DESIGNED SHOULD AN ACCIDENT OCCUR. I HAVE CONTACTED CADILLAC DIVISION TWICE WITHOUT A RESPONSE. THE SELLING DEALER SERVICE DEPARTMENT DOES NOT KNOW WHAT IS CAUSING THE PROBLEM, BUT OTHER CASES HAVE BEEN REPORTED. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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