NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
17 reportsClear category filterMileage unknown · Jun 28, 2025
Unknown Or Other
I haven't had a problem with my car and my truck. But my main concern is the LED and laser headlights almost every new car and truck that comes equipped with them. Even the aftermarket replacement bulbs and light assemblies, they are way too bright at night. Blindly bright. I have to put my hand in front of my eyes and face to r…
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I haven't had a problem with my car and my truck. But my main concern is the LED and laser headlights almost every new car and truck that comes equipped with them. Even the aftermarket replacement bulbs and light assemblies, they are way too bright at night. Blindly bright. I have to put my hand in front of my eyes and face to reduce the amount of glare. I feel like these headlights can be a safety hazard to drivers at night.
NHTSA ODI #11669877
Mileage unknown · Jan 28, 2025
Electrical SystemEngineUnknown Or OtherFire
Vehicle Purchase Statement – Top Tier Auto I, [XXX] , purchased a vehicle from Top Tier Auto on [XXX]. The vehicle details are as follows: VIN: [XXX] Warranty: 30-day coverage for the transmission and engine After owning the vehicle for only 15 minutes, I entered the freeway, and the car began to shake violently. Shortly afte…
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Vehicle Purchase Statement – Top Tier Auto I, [XXX] , purchased a vehicle from Top Tier Auto on [XXX]. The vehicle details are as follows: VIN: [XXX] Warranty: 30-day coverage for the transmission and engine After owning the vehicle for only 15 minutes, I entered the freeway, and the car began to shake violently. Shortly after, a gentleman driving behind me alerted me that sparks and fire were falling from beneath the car. I immediately pulled over, just before the engine burst into flames. The Columbus Police Department responded to the scene and had to extinguish the fire. This incident occurred within minutes of purchasing the vehicle, despite the supposed 30-day warranty covering the transmission and engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11639210
Mileage unknown · Sep 7, 2023
Power TrainSteeringUnknown Or Other
I was driving down the road going Bout 29 miles per hour when I heard a big boom. It sounded ND felt like I had hit something . So I slowed down and pulled over to the side of the road put the car in park looked underneath nothing was there . I then preceeded to my at. Which thank God was only another block away .I started going…
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I was driving down the road going Bout 29 miles per hour when I heard a big boom. It sounded ND felt like I had hit something . So I slowed down and pulled over to the side of the road put the car in park looked underneath nothing was there . I then preceeded to my at. Which thank God was only another block away .I started going only going maybe 5 miles per hour at this point because it sounds like I'm dragging like metals on the ground . When I got to my apt. I went to park the car when I went to put it into park it would not go when I went to reverse it would nit go it still went into drive and thTs it and even getting it into driveyou really had to push it and it felt like the tires were going to wobble off , I mean bye this time it just felt like the car was gonna fall apart shaking abd wobbling all over because I kept trying g to go from drive to neutral to get it to go into park but it didn't budge I had to leave it in neutral and put on the emergency break and shut the car off leaving my key I side cause it wS stuck due to the car not going into park. When I came out of my apt. I wS just frazzled I didn't understand whT wS going on she hD been running beautifully. But I did remember when I first test drove her I had told the sales man she had felt like I wS pulling something she wS kinda hesitant to excelerate . He assured me she's had a 5 star inspection and the whole cars under warranty ND he works on cadillacs himself . Yada Yada Yada. I had called. Friend to come help me tow her home . He tried to get her to manually go into drive but it still wouldn't budge he thought maybe the shift link u til we got her home it was the drive shaft it had sheered off all the bolt one half was on the one part the other part of the bolt were broke off where it connected to the tyranny. He said you can't replace this with out trying to back our the bolts but there metric bolts and would be hard to find . And I would just be better off with a new driveshaft.
NHTSA ODI #11543065
Mileage unknown · Jan 26, 2021
SeatsUnknown Or Other
THIS VEHICLE HAS BEEN LEAKING WATER AND NOBODY KNOWS WHERE THE LEAK IS COMING FROM. WHENEVER IT RAINS, THERE IS A POOL OF WATER ON BOTH THE DRIVER'S FLOOR MAT AND THE PASSENGER'S FLOOR MAT ON THE DRIVER'S SIDE. YOU CAN ALSO WITNESS WATER COMING DOWN FROM THE REARVIEW MIRROR. ALSO, THE DRIVER'S SEAT HAS SUNK IN AND IS NO LONGER O…
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THIS VEHICLE HAS BEEN LEAKING WATER AND NOBODY KNOWS WHERE THE LEAK IS COMING FROM. WHENEVER IT RAINS, THERE IS A POOL OF WATER ON BOTH THE DRIVER'S FLOOR MAT AND THE PASSENGER'S FLOOR MAT ON THE DRIVER'S SIDE. YOU CAN ALSO WITNESS WATER COMING DOWN FROM THE REARVIEW MIRROR. ALSO, THE DRIVER'S SEAT HAS SUNK IN AND IS NO LONGER OPERATIONAL. I HAVE CALLED CADILLAC MOTOR COMPANY REGARDING THESE DEFECTS AND ALL THAT I WAS TOLD IS THAT THE VEHICLE IS OUT OF WARRANTY. I TRIED TO EXPLAIN TO THEM THAT THIS PROBLEM IS A COMMON OCCURRENCE WITH CADILLAC VEHICLES BECAUSE I EXPERIENCED THE SAME ISSUE WITH MY CADILLAC ELDORADO. THE PROBLEM WITH MY CADILLAC ELDORADO WAS SO BAD THAT I HAD TO GET RID OF IT. I BOUGHT THE 2008 CADILLAC CTS AND AFTER MANY YEARS, I STARTED HAVING THE SAME PROBLEM. THE WATER LEAKING ISSUE AND MALFUNCTION OF THE DRIVER'S SEAT CAN POSE A DEADLY RISK TO THE DRIVER. IF THE ISSUE THAT I AM HAVING NOW IS THE SAME ISSUE THAT I HAD WITH MY ELDORADO, THEN, THERE IS A PROBLEM WITH THE DESIGN OF THESE VEHICLES. CADILLAC MUST BE ASKED TO LOOK INTO THESE ISSUES AND HAVE THEM CORRECTED BEFORE IT IS TOO LATE FOR THE UNFORTUNATE DRIVERS LIKE ME.
NHTSA ODI #11389997
38,000 miles · Oct 13, 2020
Unknown Or Other
DRIVING IN A 45 DEGREE MORNING ON SMOOTH ROAD, NO OVER HEAD ITEMS, THE SUN ROOF GLASS PANEL EXPLODED INTO PIECES, RAINING GLASS THROUGHOUT THE CAR. I WAS DRIVING STRAIGHT ON A TOWNSHIP ROAD, WEATHER WAS PRISTINE. THE SUNROOF WAS SOMETHING I RARELY USE, AND NOT ENGAGED IN MONTHS. THERE WAS NO BUMPS, NOTHING WAS STRUCK, NOTHING…
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DRIVING IN A 45 DEGREE MORNING ON SMOOTH ROAD, NO OVER HEAD ITEMS, THE SUN ROOF GLASS PANEL EXPLODED INTO PIECES, RAINING GLASS THROUGHOUT THE CAR. I WAS DRIVING STRAIGHT ON A TOWNSHIP ROAD, WEATHER WAS PRISTINE. THE SUNROOF WAS SOMETHING I RARELY USE, AND NOT ENGAGED IN MONTHS. THERE WAS NO BUMPS, NOTHING WAS STRUCK, NOTHING HIT THE CAR OR ROOF. THERE WAS NO EXPLANATION FOR WHY THIS OCCURRED, AND NO ANTECEDENT PROBLEMS WITH THE SUNROOF OR ITS PRIOR (ALBEIT REMOTE) FUNCTION. I HAVE PICTURES BUT UNABLE TO LOAD THEM ONTO THE FILE AT THIS TIME. .
NHTSA ODI #11364058
35,000 miles · Feb 29, 2020
EngineFuel/propulsion SystemUnknown Or Other
THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM O…
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THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARANTEED US THE NEW ENGINE WOULD FIX THE PROBLEM. SO ANOTHER $5000 LATER AND STILL NOT FIXED. THE VEHICLE IDLES FINE, IT ONLY HAPPENS WHILE DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY COMES ON INDICATING MISFIRES IN 2 CYLINDERS
NHTSA ODI #11315350
130,000 miles · Feb 11, 2019
Unknown Or Other
MY SENSORS ALL CAME UP, SAYING THEY WERE BAD, I REPLACED THEM AND THE CHECK.ENGINE LIGHT IS STILL ON. I WAS TOLD ITS MY TIMING CHAIN AND THAT THE RECALL JUST EXPIRED. I NEVER RECEIVED A NOTICE OF A RECALL OR I WOULD HAVE HAD IT DONE BEFORE IT EXPIRED. I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN ITS BOGGING DOWN AND LAGGING …
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MY SENSORS ALL CAME UP, SAYING THEY WERE BAD, I REPLACED THEM AND THE CHECK.ENGINE LIGHT IS STILL ON. I WAS TOLD ITS MY TIMING CHAIN AND THAT THE RECALL JUST EXPIRED. I NEVER RECEIVED A NOTICE OF A RECALL OR I WOULD HAVE HAD IT DONE BEFORE IT EXPIRED. I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN ITS BOGGING DOWN AND LAGGING WHEN PUSHING THE GAS AND THE CHECK ENGINE LIGHT CAME ON.
NHTSA ODI #11176347
Mileage unknown · Dec 15, 2018
StructureUnknown Or Other
FINISH UP ON PREVIOUS COMPLAINT CONCERNING FRONT DOOR LATCHES ON 2008 CADILLAC CTS4 THAT WILL NOT ALLOW FRONT DOORS TO OPEN FROM THE OUTER LATCHES SETTING UP A DANGEROUS SITUATION IN CASE OF ACCIDENT OR FIRE. THE DEALER THAT DIAGNOSED THE PROBLEM DIDN'T SEEM TO TAKE IT TO SERIOUS, A MERE $1800.00 SHOULD FIX IT. HOPE YOU PEOPL…
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FINISH UP ON PREVIOUS COMPLAINT CONCERNING FRONT DOOR LATCHES ON 2008 CADILLAC CTS4 THAT WILL NOT ALLOW FRONT DOORS TO OPEN FROM THE OUTER LATCHES SETTING UP A DANGEROUS SITUATION IN CASE OF ACCIDENT OR FIRE. THE DEALER THAT DIAGNOSED THE PROBLEM DIDN'T SEEM TO TAKE IT TO SERIOUS, A MERE $1800.00 SHOULD FIX IT. HOPE YOU PEOPLE REALIZE THE POSSIBLE DANGER INVOLVED HERE. THANKS
NHTSA ODI #11161738
Mileage unknown · May 22, 2018
StructureUnknown Or Other
THE MOON ROOF LEAKING WATER INTO THE CAB AS WELL AS HOLDING WATER IN THE TRUNK DOOR CAUSING EXCESSIVE MOLD BUILD UP THE VEHICLE SITS OVER NIGHT IN THE RAIN AND FILLS UP WITH WATER
NHTSA ODI #11097289
97,000 miles · Sep 11, 2017
EngineSeat BeltsUnknown Or Other
CODE P0430 CAM OR CRANK SHAFT POSITION CENSOR. TIMING CHAIN ISSUE CAUSED BY MANUFACTURE DEFECTION. REAR DRIVER SIDE PASSENGER SEAT BELT NOT WORKING PROPERLY. AND LEAKING MOON ROOF
NHTSA ODI #11022616
Official recalls
2Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗