2008 Cadillac Cts

I was pulled over by the Police because my 2008 Cadillac CTS license plate lights were not working and my rear brake lights were not working. These light failures were caused by a known design flaw with the wiring harness in the trunk lid near the right trunk lid hinge in where the wires inside the harness that go to the brake lights break in half after repeated opening and closing of the trunk lid because of the poor design of the wiring harness and it’s mounting brackets. There should have been a safety recall from GM as I could have been killed if a car in back of me did not stop because my brake lights were not going on when I would step on my cars brake peddle! Now the car dealership service center wants to charge me $335.00 to replace the broken wires that were caused by GM/Cadillac’s poor and unsafe design of this wiring harness. Regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO STOP IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO CADILLAC OF ARLINGTON (LOCATED AT 2001 N COLLINS ST. ARLINGTON, TX 76011, 877-880-5178) WHERE IT WAS DIAGNOSED AS NEEDING NEW TIRES AND BRAKES. THE CONTACT STATED THAT ALL FOUR TIRES AND BRAKES WERE REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURES, BUT THEY FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

ON APRIL 8 2016 MY WIFE WAS ON THE WAY TO THE BANK AT PEACH AND LIBERTY IN ERIE PA. SHE WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURN GREEN SHE HAD NO TRANSMISSION OR BRAKES. LUCKILY FOR HER THE EMERGENCE BREAK WORKED BECAUSE SHE WAS GOING BACKWARDS. HAD IT TOWED TO ROTH CADILLAC IN ERIE PA. WAS TOLD THAT THE TRANSMISSION AND TRANSFER CASE BROKE (THERE WAS NO WARNING) AND THEY DIDN'T KNOW WHY THE BRAKES WENT OUT WHEN THE TRANSMISSION WENT. SO AGAIN MY WIFE CONTACTED CADILLAC HEADQUARTERS AND MY WIFE GOT AN EMAIL FROM CADILLAC HEADQUARTERS SAYING SORRY FOR YOUR PROBLEM BUT WE WILL GIVE YOU ONE HOUR OF DIAGNOSTIC FOR FREE. AND FROM THE DEALERSHIP SAID THIS BEEN HAPPENING A LOT.

I BROUGHT A 2008 CADILLAC BACK IN SEPT. 2014. APRIL OF 2015 I HAD A CRANKSHAFT SENSOR WENT OUT ON ME THREE TIMES ALL THREE TIMES I TOOK IT IN TO ROTH CADILLAC OF ERIE PA AND I ALSO CONTACT CADILLAC HEADQUARTERS AT THE SAME TIME. I PAY ALL THREE TIMES. THEY FIXED THE SENSOR AND REPAIRED THE WIRING HARNESS ALL THREE TIMES. IT SEEMS LIKE EVERY 3-6 MONTHS IT WOULD BREAK DOWN. WE WERE TOLD BY THE MECHANIC AT ROTH CADILLAC THAT THEY GOT A MEMO ABOUT THIS PROBLEM. BUT WASN'T GOING TO DO A RECALL ON IT.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RATTLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE BRAKES BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,134, AND THE CURRENT MILEAGE WAS 76,400. UPDATED 7/14/15*CN THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM AFTER LETTING THE VEHICLE SIT OVERNIGHT. AN AUXILIARY VACUUM PUMP WAS INSTALLED PER BULLETIN 07-05-22-003. UPDATED 07/21/15*JB

FIRST INCIDENT: WHEN DRIVING, ENGINE WOULD LOOSE POWER, ENGINE LIGHT ON, FUEL PUMP REPLACED SECOND INCIDENT: TWO WEEKS LATER, DRIVING CAR AND ENGINE SHUTS DOWN, NO POWER, NO BRAKES, NO POWER STEERING, GAS MILEAGE TO EMPTY WAS AT 68 MILES. REPLACED FUEL GAUGES THIRD INCIDENT: ONE WEEK AFTER REPLACED FUEL GAUGE, ENGINE SHUT DOWN WHILE DRIVING, NO BRAKES, NO POWER STEERING, AND GAS MILEAGE READ OUT WAS 69 MILES. FORTUNATELY, WE WERE AT A STANDSTILL IN THE MIDDLE OF THE ROAD AND THE CAR RESTARTED, WENT TO GAS STATION, FILLED THE CAR WITH GAS, IT TOOK 14.7 GALLONS, THE CTS GAS CAPACITY IS 18 GALLONS. DEALER DOESN'T KNOW WHAT THE PROBLEM IS. JUST WAITING FOR A SOLUTION. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS IMMEDIATE ATTENTION. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE REVERSING FROM A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM ENGAGED AT AN ABNORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO DEALER, WHO INSPECTED THE BRAKE SYSTEM AND ADVISED THE CONTACT THAT THE AUXILIARY VACUUM PUMP FAILED. THE AUXILIARY VACUUM PUMP AND SYSTEM KIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE FAILURE MILEAGE WAS 59,280 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000. UPDATED 5/28/14*CN

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT THE IT WAS HARD TO ENGAGE AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT SHE PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE BRAKES AND THEY STATED ON THE INVOICE "NO BULLETIN AND NOTHING WAS WRONG WITH BRAKES". THEY DID STATE IF YOU WANT TO BRING VEHICLE IN AND LEAVE OVER NIGHT WE CAN INSPECT BRAKES WHEN COLD. THE DEALER CALLED THE CONTACT AND STATED THAT VACUUM PUMP NEEDED TO BE REPLACED. THE VACUUM PUMP WAS REPLACED ON MARCH 14, HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.