2008 Cadillac Cts

Vehicle Purchase Statement – Top Tier Auto I, [XXX] , purchased a vehicle from Top Tier Auto on [XXX]. The vehicle details are as follows: VIN: [XXX] Warranty: 30-day coverage for the transmission and engine After owning the vehicle for only 15 minutes, I entered the freeway, and the car began to shake violently. Shortly after, a gentleman driving behind me alerted me that sparks and fire were falling from beneath the car. I immediately pulled over, just before the engine burst into flames. The Columbus Police Department responded to the scene and had to extinguish the fire. This incident occurred within minutes of purchasing the vehicle, despite the supposed 30-day warranty covering the transmission and engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARANTEED US THE NEW ENGINE WOULD FIX THE PROBLEM. SO ANOTHER $5000 LATER AND STILL NOT FIXED. THE VEHICLE IDLES FINE, IT ONLY HAPPENS WHILE DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY COMES ON INDICATING MISFIRES IN 2 CYLINDERS

CAR HAS FAILED EMISSION TESTING FOR 2 CONSECUTIVE YEARS SINCE I PURCHASED IT. AFTER DRIVING FOR THE BETTER PART OF A YEAR I TOOK IT TO A DEALER IN 2018 AND EXPLAINED THAT CHECK ENGINE LIGHT COMES ON AND OFF PERSISTENTLY. THEY TESTED EMISSIONS AND SAID IT PASSED. AGAIN IN 2019 IT FAILED EMISSIONS AGAIN AND THE DEALER PROVIDED A DIAGNOSTIC TEST WHICH INDICATED THAT TIME CHAINS NEEDED TO BE REPLACED. ESTIMATE FOR REPAIR $3900.00. IN SHORT PROBLEMS HAVE EXISTED FOR APPROXIMATELY 3 YEARS. THIS COMPLAINT IS CORRECT FROM PREVIOUS FILING NUMBER:11174923

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL CLINKING NOISE COMING FROM THE ENGINE. THE SOUND USUALLY OCCURRED WHEN THE VEHICLE ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE VEHICLE AND THE "TIMING CHAIN" MESSAGE DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,053.

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED OF THE MANUFACTURER'S RECALL NUMBER: 10287. THE VEHICLE WAS LATER TAKEN TO ELCO CADILLAC (15110 MANCHESTER RD, BALLWIN, MO 63011, (363) 227-5333) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED AND THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I HAD A RECALL OR 'EXTENDED PARTS WARRANTY' FOR A TIMING CHAIN ON MY 2008 CADILLAC CTS AND WAS REPLACED BY THE DEALER AT 115,000 MILES IN 2015, MY CAR NOW HAS 130,000 MILES ON IT AND THE TIMING CHAIN IS BROKE AGAIN! I PUT ONLY 15,000 MILES ON THE CAR SINCE THE TIMING CHAIN WAS 'FIXED'. THE DEALERSHIP REFUSED TO WORK WITH ME OR GIVE ME A PHONE NUMBER TO A GM REGIONAL REPRESENTATIVE TO TALK ABOUT MY OPTIONS. I FEEL THE CAR WAS NOT FIXED PROPERLY OR WAS FIXED WITH THE SAME DEFECTIVE PART. I WOULD LIKE SOME INFORMATION ON WHAT I CAN DO TO FIGHT THIS THERE IS NO REASON A RECALLED PART SHOULD FAIL JUST 15,000 AFTER BEING FIXED.