AS OF SEPT 2016 ALL BMW CONNECT DRIVE FEATURES HAVE BEEN DISABLED BY BMW OF N AMERICA. THIS MEANS IF YOU HIT YOUR SOS BUTTON IT MAY CALL A LOCAL 911 LINE ??? THERE IS NO WAY TO SEND INFORMATION TO CAR YOU CANNOT LOCATE YOUR CAR REMOTELY DRIVER IS UNABLE TO SEND LOCATION OF CAR TO ANYONE AND BMW HAS NO UPGRADE FOR A 2011 BMW 528I
2011 BMW 528I
Owner reports · Recalls · Investigations
More warning signs than most 528I years
Owner complaints for the 2011 BMW 528I are substantially higher than the model-year median of 46.
About this comparison →How this year compares
Owner complaints by model year
Compare all 528I years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
68 reports with mileage · 49 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
117 reportsWHILE DRIVING DOWN THE STREET AT 40 MPH I HEARD A LOUD EXPLOSION TYPE SOUND. I PULLED OVER AFTER MAKING SURE IT WAS SAFE AND NOTICED MY SUNROOF GLASS HAD SHATTERED INTO A MILLION PIECES. IT LOOKED AS IF IT HAD EXPLODED FROM WITHIN THE CAR OUTWARDS. I CONTACTED THE DEALER AND BMW OF AMERICA AND BOTH SAID THAT IT WAS NOT RECALLED …
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WHILE DRIVING DOWN THE STREET AT 40 MPH I HEARD A LOUD EXPLOSION TYPE SOUND. I PULLED OVER AFTER MAKING SURE IT WAS SAFE AND NOTICED MY SUNROOF GLASS HAD SHATTERED INTO A MILLION PIECES. IT LOOKED AS IF IT HAD EXPLODED FROM WITHIN THE CAR OUTWARDS. I CONTACTED THE DEALER AND BMW OF AMERICA AND BOTH SAID THAT IT WAS NOT RECALLED AND THEY HAD NOT HEARD OF ANY INCIDENTS SUCH AS THAT. BMW OF AMERICA SUGGESTED I TAKE MY CAR INTO THE DEALER AND HAVE THEM EXAMINE IT AT MY EXPENSE.
THIS MALFUNCTION LIGHT HAS BEEN COMING ON SINCE I BOUGHT THIS VEHICLE. IT IS EXTREMELY FRUSTRATING BECAUSE EVERY TIME I HAVE THAT THIS CAR SERVICED THEY HAVE NEVER TRULY FIXED THE PROBLEM. IT MAY STOP FOR A MOMENT AND THEN ANY RANDOM DAY IT WILL GIVE ME THIS WARNING AS YOU SE IN THE PICTURE PROVIDED. A BIGGER PROBLEM THAT IS UNE…
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THIS MALFUNCTION LIGHT HAS BEEN COMING ON SINCE I BOUGHT THIS VEHICLE. IT IS EXTREMELY FRUSTRATING BECAUSE EVERY TIME I HAVE THAT THIS CAR SERVICED THEY HAVE NEVER TRULY FIXED THE PROBLEM. IT MAY STOP FOR A MOMENT AND THEN ANY RANDOM DAY IT WILL GIVE ME THIS WARNING AS YOU SE IN THE PICTURE PROVIDED. A BIGGER PROBLEM THAT IS UNEXCEPTABLE IS THAT THE CAR KEEPS FLASHING A WARNING ABOUT THE COOLENT IS NEEDED AND THAT IT NEEDS TO BE FIXED OR THERE COULD BE ENGINE DAMAGE. THIS WARNING HAS BEEN THE MAIN CONCER. I HAVE HAD THE COOLENT GO INTO THE ENGINE WHICH CAUSED MY CAR TO SHUT DOWN ON A BUSY HWY 3 SEPERATE TIMES, RISKING A DANGER TO MYSELF AND OTHERS ON THE ROAD. I HAVE NOT HEARD A WORD FROM BMW OF NORTH AMERICA THAT THEY CARE ABOUT MY CONCERNS AND I FEEL THAT THIS PROBLEM HAS LITERALLY AFFECTED MY HEALTH AND WELL BEING. I HAVE HUGE ANXIETY ISSUES BECAUSE OF THIS CAR. I HOPE MY LETTER IS HEARD SO THAT I MAY HAVE JUSTICE FOR THIS CAR. I AM OVERWHELMED WITH NERVOUSNES EVERYTIME I DRIVE IT. I FEEL LIKE SOMETHING BAD WILL HAPPEN TO ME ORCSOME ELSE. PLEASE HELP THIS MATTER BECOME RES OLVED!
WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK …
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WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK THE WINDOW WHICH TOOK ALMOST 30 MINUTES. BMW SAID THEY COULD NOT FIND ANY PROBLEM AND WENT EVEN FURTHER SOME OF THE ISSUES ARE FEATURES OF THE CAR. OUR KIDS GETTING LOCKED IN THE CAR IS A SERIOUS ISSUE, CAN NOT GETTING FROM THE CAR IS ANOTHER SERIOUS ISSUE. WHAT IF CAR CATCHES A FIRE IN AN ACCIDENT AND WE GET STUCK IN THE CAR. PLEASE TAKE A LOOK AT IT. I DO HAVE VIDEO RECORDINGS IN MULTIPLIABLE OCCASIONS. EVEN BMW SERVICE TOOK THE CAR FOR THE SAME ISSUES AND CONFIRM IT WAS AN ISSUE. BUT COULD NOT PROVIDE ANY SOLUTION. IF SOMETHING HAPPENS TO SOMEONE BECAUSE OF THE ISSUES, IT WILL BE ON YOU GUYS IF YOU DO NOT TAKE ACTION IN THE ISSUE.
CHECK ENGINE LIGHT ON ROUGH RUNNING, HESITATION AND JERKING WHEN ACCELERATING.
TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF INDEPENDENTLY SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL…
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TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF INDEPENDENTLY SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. WHEN APPLYING THE BRAKES AND REDUCING SPEED, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N…
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TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. WHEN APPLYING THE BRAKES AND REDUCING SPEED, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
TAKATA RECALL MY 528I BMW IN STOP AND GO TRAFFIC HAS A VERY HARD JERK WHEN SLOWING DOWN FEELING AS IF IM BEEEING HIT FROM BEHIND I NOTICED IT WHEN I FIRST GOT MY CAR IT WOULD DO IT INTERMIDETLY. THIS IS VERY DANGEROUS IT ALSO HAS A THROTTLE RESPONSE DELAY WHICH IS ALSO DANGEROUS WHEN GOING INTO TRAFFIC. A RECALL IS NEEDED FOR TH…
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TAKATA RECALL MY 528I BMW IN STOP AND GO TRAFFIC HAS A VERY HARD JERK WHEN SLOWING DOWN FEELING AS IF IM BEEEING HIT FROM BEHIND I NOTICED IT WHEN I FIRST GOT MY CAR IT WOULD DO IT INTERMIDETLY. THIS IS VERY DANGEROUS IT ALSO HAS A THROTTLE RESPONSE DELAY WHICH IS ALSO DANGEROUS WHEN GOING INTO TRAFFIC. A RECALL IS NEEDED FOR THIS FIX IT SEEMS TO BE A SOFTWARE ISSUE TO ME BECAUSE WHEN TURNING OFF THE CAR AND RESTARTING IT HOURS LATER THE PROBLEM STOPS BUT COMES BACK WEEKS LATER. I HAVE SEEN MANY COMPLAINTS DATING BACK TO 2011 OF THIS PROBLEM WHERE IS THE RECALL?
ACCELERATION DELAY, THE CAR HAS A VERY DISTINCT LAG WHEN YOU STEP ON THE GAS PEDAL, FROM A STOP OR MOVING, SOMETIMES UP TO 2 SECONDS. IT HAPPENS IN TOWN ON THE FREEWAY ANY TIME YOU PUT YOUR FOOT DOWN ON THE GAS. IT IS VERY DANGEROUS WHEN YOU TRY TO GET INTO TRAFFIC. YOU THINK YOU HAVE TIME TO GO, STEP ON THE GAS AND NOTHING HAPP…
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ACCELERATION DELAY, THE CAR HAS A VERY DISTINCT LAG WHEN YOU STEP ON THE GAS PEDAL, FROM A STOP OR MOVING, SOMETIMES UP TO 2 SECONDS. IT HAPPENS IN TOWN ON THE FREEWAY ANY TIME YOU PUT YOUR FOOT DOWN ON THE GAS. IT IS VERY DANGEROUS WHEN YOU TRY TO GET INTO TRAFFIC. YOU THINK YOU HAVE TIME TO GO, STEP ON THE GAS AND NOTHING HAPPENS. THEN THE CAR SLOWLY STARTS TO GO. MY WIFE AND I HAVE BOTH ALMOST BEEN HIT BY OTHER CARS BECAUSE WE TRY TO MOVE OUT IN TO TRAFFIC AND NOTHING HAPPENS. I HAVE CONTACT THE LOCAL BMW DEALER, THEY CANNOT FIX IT, I CONTACTED BMW GENIUS TEAM, AND THEY TELL ME IT'S NORMAL AND HAVE NO FIX. IT IS NOT SAFE OR NORMAL. IS THERE ANY THING WE DO TO MAKE BMW FIX THIS VERY DANGEROUS PROBLEM? DON'T GET ME WRONG I LIKE THE CAR, BUT I DON'T WANT TO GET KILLED IN IT.
TAKATA RECALL VEHICLE JERKS FORWARD WHEN SLOWING DOWN TO A COMPLETE STOP, MOST NOTICEABLE DURING STOP/GO TRAFFIC DRIVING WITH AIR COND ON
Official recalls
417V683000 · Engine And Engine Cooling:exhaust System:emission Control:crankcase (pcv)
Oct 30, 2017
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Consequence & remedy
Consequence: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
16V832000 · Air Bags:frontal:sensor/control MODULE-INACTIVE
Nov 17, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.
Consequence & remedy
Consequence: Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.
16V746000 · Fuel System, Gasoline:delivery:fuel Pump
Oct 17, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Consequence & remedy
Consequence: The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
14V176000 · Engine And Engine Cooling:engine
Apr 10, 2014
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
Consequence & remedy
Consequence: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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