2012 BMW 528I

The failure involved the breaking of the oil chain, which resulted in catastrophic engine damage. Consequently, the timing chain and splash shield were also compromised due to the initial failure. The incident appears to be caused by a malfunction or defect in the oil chain assembly. The affected components are available for inspection and further investigation. This information may be useful for evaluating the need for a recall or identifying underlying manufacturing or design issues.

On [XXX], the water pump's electrical plug connector became defective, ultimately putting myself and [XXX] son in a dangerous situation. While on the highway coming home from work/daycare, the car overheated rapidly, my car started slowing down in the middle of the highway. The car ultimately stopped and had to pull to the side. I tried to call 2 BMW dealerships in San Jose, but at that time the recall remedy was unavailable and said there was nothing they could do for me. So I had to tow to my home. Towed to my mechanic the next day, and they had to fix it. The car was repaired after being in the shop for 1 week. I took the car home and shortly after, the car overheated again. Luckily, I was on my way home and in the neighborhood. This was a very traumatic experience that I never set foot in the care since then and am requesting a refund for the repair that wasn't even fixed in the first place. I do not want to use the car anymore given it is a huge safety risk for me and my son. I travel to the city 4 days a week for work and daycare. I have the receipts for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had just purchased a car but a month ago I was driving to lunch and I was at a stop sign when the light turned green I started to go the car started shaking and smoke was coming out of the front under the hood I had just an oil change so I took it back to the oil change shop. They could not figure out why the engine blew and I had to take it to a different BMW shop where I have to purchase a rebuilt motor and pay for the repairs. I can request all records from the automotive shop if needed.

The turbocharger wastegate actuator issues causing a drivetrain malfunction. The actuator has been changed several times ,that regulates the westgate yet there’s a loss in power. Safety when merging onto freeway as you accelerate the warning light comes on and vehicle losses power other vehicles have to slow significantly to avoid possible running into vehicle entering freeway

The contact owns a 2012 BMW 528I. The contact stated while the vehicle was parked, the vehicle failed to start. The contact attempted to restart the vehicle. After several attempts, the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion, while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to the contact's office. An independent mechanic arrived and diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2012 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while the vehicle was parked, there was condensation underneath the vehicle. The contact stated that while driving approximately 50 MPH, the "Engine Malfunction" message was displayed, and the vehicle stalled. The vehicle was restarted 20 minutes later after several attempts. The failure reoccurred several times until the vehicle was taken to the residence and parked. The vehicle was towed to a dealer where it was diagnosed that the control unit seal pump needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the same independent mechanic on several occasions where it was diagnosed that the ignition coil and timing chain had fractured into the oil pan valve cover, and the oil pan gasket, oil pan, and spark plugs needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 136,898.

The contact owns a 2012 BMW 528i. The contact stated that while the vehicle was parked, the vehicle was started, however, the vehicle failed to start. The contact stated the vehicle eventually started. In addition, the contact stated that when the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the steering wheel seized and the vehicle lost motive power. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and confirmed that the parts were not available. In addition, the contact stated that previously the vehicle was taken to the dealer where it was diagnosed with a failed coolant pump and unknown sensor. The contact was informed that the coolant pump and the unknown sensor needed to be replaced. The unknown sensor was replaced, however the contact was informed that the coolant pump was unavailable. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was offered to have the vehicle towed to the dealer, however the parts were not available. The failure mileage was 111,000. VIN tool confirms parts not available.

The contact owns a 2012 BMW 528I. The contact stated that there was water leaking from the vehicle. There was an undisclosed electrical failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.