2010 BMW 528I

The contact owns a 2010 BMW 528I. The contact stated that the vehicle was repaired under NHTSA Campaign: 23V707000 (Engine and Engine Cooling); however, the repair failed to prevent a failure. The contact stated that while attempting to start the vehicle, there was an abnormally loud rattling sound coming from under the hood. The check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed in Manual Mode, the vehicle independently shifted to neutral(N), the steering wheel became firm, and the transmission failed to shift out of neutral. In addition, the contact stated that while attempting to accelerate from a stop, the vehicle hesitated while accelerating with the accelerator pedal depressed. The contact stated that the vehicle was towed back to the same local dealer on various occasions; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

The contact owns a 2010 BMW 528I. The contact stated while making a left turn and depressing the brake pedal, the vehicle failed to respond as needed. The brake and transmission warning lights illuminated. A dealer was contacted. The contact pulled over to the side of the road, turned off the vehicle, and then attempted to restart the vehicle; however, the vehicle failed to respond as intended and was towed back to the residence. The vehicle was next towed to an independent mechanic, where it was diagnosed and determined that the camshaft and timing belt chain needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 23V707000 (ENGINE AND ENGINE COOLING) and 22V119000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 124,000.

I brought the car into BMW Manhattan after receiving the recall letter. They have refused to perfom the correction based on the fact that I had to replace the engine dues to a engine defect that cracked the number 6 cylinder in the original engine. I am confident BMW has the abilty to check the engine number and see that it requires the recall. They only stated it wasnt the original engine so they did not perform the work required by ther recall.

The car smells like gas by the rear wheels. In speaking with other owners of this vehicle this is a defective flaw in the vehicle it is a known problem in this vehicle and there has been no recall. This is a serious concern as gasoline is highly flammable. I have had to spend thousands of dollars fixing problems with this car and I cannot afford to fix this issue. This is a major concern. Please advise a fix ASAP

The contact owns a 2010 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stall and jerked while coming to a stop. The check engine warning light was illuminated. The failure mileage was approximately 178,000. VIN tool confirms parts not available.

N/A Complaint is that no remedy is available 8 months after recall issued. Currently this particular car is still drivable, but suffers oil leaks from this lack of repair. No local dealer or repair shops can fix ahead of the recall because they cannot get the repair bolts either. Eight months is a ridiculous amount of time to wait for a manufacture repair.

The contact owns a 2010 BMW 528I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and flashed. The vehicle was towed to the dealer where it was diagnosed that fuel was leaking form the engine. The contact was unaware of what part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2010 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to a local dealer, where it was diagnosed that the VANOS bolts needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.