2011 BMW 528I

I HAVE A F10 2011. I HAVE BEEN WAITING ON SOME REIMBURSEMENT FROM BMW SINCE 2017! NOW I CAN'T FIND ANY RECORD OF THEIR PROMISES M. I BOUGHT MY 528I IN 2015. REPLACES WATER PUMP TWICE, PULLY, TENCH-NOR, MORE THAN 5 TIMES, AND SOME BELTS. IT LAGGED ON THE FWY AND OTHER TIMES IT ACCELERATES ON ITS OWN. EVERY TIME I DROVE IT, IT SMELLED LIKE IT WAS ON FIRE. OH, LET'S NOT FORGET THE FAULTY CRANK SHAFT AND THE AIRBAG ARE BOTH BROKEN. AND NOW, SINCE 2018 IT SITS IN THE DRIVEWAY LOOKING BRAND NEW. STUCK PAYING MY NOTE @ $700. AND HAVE TO RENT FROM AVIS $1,000 A MONTH. THIS IS NOT FAIR. THE LAST TIME I HAVE HEARD FROM BMW NORTH WAS OVER A YEAR AGO.

WAS AT MY FIANC GRANDADS FUNERAL SATURDAY 02/06/2021 AND THE CAR STARTED ACTING STRANGE IMMEDIATELY I HEARD STRANGE NOICE COMING FROM THE FRONT OF THE ENGINE GOT A DIAGNOSIS AND MECHANIC TOLD ME VVT ISSUES GOT IF FIXED AT A CERTIFIED BMW TECH AND ON HIS BULLETIN I SEEN THE RECALL AND HE TOLD ME ABOUT THIS RECALL AND THAT HE GETS MANY CARS EVERY WEEK FOR THIS JOB HE TOLD ME I WOULD BE REIMBURSED FROM BMW OF NORTH AMERICA I HAVE ALL THE RECITES FOR THE LABOR AND PARTS AND I REALLY NEED YOUR HELP IN GETTING THIS RESOLVED

TL* THE CONTACT OWNS A 2011 BMW 528I. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE BECAME INOPERABLE. THE CONTACT STATED THAT THE TRUNK OF THE VEHICLE WAS OPENED AND HE NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE WATER WAS SIPHONED FROM THE TRUNK WITH A PUMP. BMW OF COLUMBIA (LOCATED AT 250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, (803) 404-5400) WAS CONTACTED BY PHONE AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

RECALL IN REGARDS TO THE PCV HEATER(BLOW-BY-HEATER) WHICH ALSO CAUSED MY ENGINE TO MALFUNCTION. MY CAR HAS NOT BEEN DRIVEN SINCE DEC 2017, THE RECALL DIDN'T GET REPLACED UNTIL ALMOST MAY OF 2018. DURING THIS TIME I HAD TO STORE MY OWN VEHICLE AND DRIVE IT DOWN THE DAY OF THE VEHICLE. MY VEHICLE HAS NOW EXPERIENCE WHISTLING, SHAKING/VIBRATION OF THE CAR AND THE CHECK ENGINE LIGHT HAS CAME ON. THE RECALLED FAILED MY CAR AND THE DEALERSHIP INITIALLY AGREED TO THIS OVER PHONE BUT THEN RETRACTED THEIR STATEMENTS IN TEXT MESSAGES. I HAVE BEEN NOTHING BUT A LOYAL CUSTOMER AND TO BE TREATED AS SUCH IS A DISGRACE. THE PROBLEMS THAT ARE HAPPENING NOW CORRELATES WITH THE PROBLEMS OF THE RECALL.

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF STERLING AT (571) 434-1944 (21710 AUTO WORLD CIR, STERLING, VA 20166) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (MOMENTUM BMW AT 855-645-6452 (10002 SOUTHWEST FWY, HOUSTON, TX) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.