NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
11 reports40,785 miles · Feb 29, 2016
Steering
WHEN STEERING RIGHT OR LEFT MIDWAY AND THEN GOING BACK TO STEERING'S ORIGINAL POSITION DURING MOTION, A CLUCKING OR KNOCK IS FELT ON THE STEERING. MY VEHICLE IS AROUND 40K MILES AND THE ISSUE EMERGED FOR THE PAST TWO WEEKS (AROUND MID FEB 2016). NOT SURE IF THIS ISSUE IS GOING TO WORSEN OVERTIME TO A POINT WHERE STEERING MALFUNC…
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WHEN STEERING RIGHT OR LEFT MIDWAY AND THEN GOING BACK TO STEERING'S ORIGINAL POSITION DURING MOTION, A CLUCKING OR KNOCK IS FELT ON THE STEERING. MY VEHICLE IS AROUND 40K MILES AND THE ISSUE EMERGED FOR THE PAST TWO WEEKS (AROUND MID FEB 2016). NOT SURE IF THIS ISSUE IS GOING TO WORSEN OVERTIME TO A POINT WHERE STEERING MALFUNCTION DURING VEHICLEUR MOTION. I CALLED DEALERSHIP BUT THEY DO NOT FIND IT AS A RECALL; HOWEVER, I NOTICED OTHER VEHICLE OWNERS LISTED SIMILAR ISSUE ON THIS WEBSITE'S COMPLIANT WEBSITE.
NHTSA ODI #10838906
40,000 miles · Dec 23, 2015
Steering
TL* THE CONTACT OWNS A 2013 AMERIVAN TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAN…
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TL* THE CONTACT OWNS A 2013 AMERIVAN TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10811883
20,000 miles · Oct 5, 2015
Electrical System
KEYLESS IGNITION (PUSH ON, PUSH OFF) POSSIBLE TO LEAVE ENGINE RUNNING IN GARAGE, CREATING TOXIC FUMES. HAD A COUPLE OF "ALMOSTS". SHOULD HAVE AN AUTOMATIC TURN OFF AFTER X MINUTES.
NHTSA ODI #10779838
18,032 miles · May 1, 2015
SteeringTiresCrash
THE VAN SKIDDED OFF THE ROAD DUE TO FRONT (RUN FLAT) TIRES THAT GOT COMPLETELY WORN OUT AFTER DRIVING ONLY18K MILES. DUE TO THIS SKID THE FRONT END WAS COMPLETELY DAMAGED AND THE CAR HAD TO BE TOTALED. *TR
NHTSA ODI #10713977
89,000 miles · Apr 6, 2015
Structure
ORIGINAL REAR HATCH HANDLE DETERIORATED AND WILL NOT OPEN FROM THE OUTSIDE. IT IS A SAFETY ISSUE THAT YOU CANNOT TRUST IT TO OPEN. THIS FAULTY WORKMANSHIP SHOULD HAVE BEEN CORRECTED BY TOYOTA. *TR
NHTSA ODI #10704046
7,090 miles · Sep 22, 2014
Electrical System
AFTER NOT BEING RUN FOR 1 WEEK, THERE WAS NOT ENOUGH BATTERY ENERGY TO START THE ENGINE. BATTERY WAS REPLACED BY DEALERSHIP AND SYSTEM WAS CHECKED. THIS HAPPENED A SECOND TIME SEPT. 18, 2014 AFTER 5 DAYS OF NO USE. I JUMPED THE BATTERY. THIS HAPPENED AGAIN SEPT 22 AFTER 2 DAYS OF NO USE. CALLED FOR SERVICE AND FOR DEALER TO…
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AFTER NOT BEING RUN FOR 1 WEEK, THERE WAS NOT ENOUGH BATTERY ENERGY TO START THE ENGINE. BATTERY WAS REPLACED BY DEALERSHIP AND SYSTEM WAS CHECKED. THIS HAPPENED A SECOND TIME SEPT. 18, 2014 AFTER 5 DAYS OF NO USE. I JUMPED THE BATTERY. THIS HAPPENED AGAIN SEPT 22 AFTER 2 DAYS OF NO USE. CALLED FOR SERVICE AND FOR DEALER TO CHECK DETERMINE REASON FOR "DEAD" BATTERY. THERE APPEARS TO BE A SEVERE PARASITIC DRAW THAT THE DEALER CANNOT LOCATE. EITHER THEY DO NOT KNOW HOW, OR SOMETHING ELSE IS GOING ON. *TR
NHTSA ODI #10638042
9,000 miles · Sep 16, 2014
Service Brakes
VEHICLE VIBRATES VERY VIOLENTLY WHILE BRAKING AND GOING DOWNHILL, WITH BRAKE FADING, TOOK IT TO THE DEALER AND THEY RESURFACED THE ROTORS AND THE PROBLEM STILL EXIST. MY FRIEND WHO HAS THE SAME PROBLEM INDICATED THE SAME ISSUE. THE DEALER TOLD ME ALL TOYOTAS DO THAT AND TO LIVE WITH IT. *TR
NHTSA ODI #10633747
15,000 miles · Sep 12, 2014
EngineFuel/propulsion SystemService BrakesCrash
WHILE APPROACHING A PARKING AREA TRAVELING APPROXIMATELY FIVE MILES PER HOUR AND DEPRESSING THE BRAKE PEDAL TO PARK, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT APPLYING ANY PRESSURE TO THE GAS PEDAL. THE VEHICLE CONTINUED TO ACCELERATE AFTER COLLIDING WITH A PARKED CAR. THEN, THE VEHICLE CAROMED OFF OF THE PARKED CAR, CONTI…
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WHILE APPROACHING A PARKING AREA TRAVELING APPROXIMATELY FIVE MILES PER HOUR AND DEPRESSING THE BRAKE PEDAL TO PARK, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT APPLYING ANY PRESSURE TO THE GAS PEDAL. THE VEHICLE CONTINUED TO ACCELERATE AFTER COLLIDING WITH A PARKED CAR. THEN, THE VEHICLE CAROMED OFF OF THE PARKED CAR, CONTINUED TO ACCELERATE DESPITE DEPRESSING ON THE BRAKE PEDAL, AND STRUCK A CONCRETE CINDER BLOCK WALL. *TR
NHTSA ODI #10632757
6,200 miles · Jul 31, 2014
Visibility
2013 TOYOTA SIENNA PURCHASED 8/26/2013. MILEAGE 6,000. FIRST ROAD TRIP (COLORADO) ON I-80 HEADING WEST, DOING SPEED LIMIT, 80 DEGREES OUTSIDE, REAR VENT WINDOWS OPEN & A/C ON & NO VEHICLES NEAR US. SUNROOF & CEILING PANEL WERE CLOSED. WE HEARD A POP, PULLED OVER AND SAW THAT THE FRONT SUN ROOF BLEW OUTWARD, LOOKED LIKE A V…
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2013 TOYOTA SIENNA PURCHASED 8/26/2013. MILEAGE 6,000. FIRST ROAD TRIP (COLORADO) ON I-80 HEADING WEST, DOING SPEED LIMIT, 80 DEGREES OUTSIDE, REAR VENT WINDOWS OPEN & A/C ON & NO VEHICLES NEAR US. SUNROOF & CEILING PANEL WERE CLOSED. WE HEARD A POP, PULLED OVER AND SAW THAT THE FRONT SUN ROOF BLEW OUTWARD, LOOKED LIKE A VOLCANO WITH ABOUT 4-6 INCH HOLE IN THE CENTER. THE GLASS DIDN'T APPEAR TO BE SAFETY GLASS. PIECES WERE 1-2 INCHES LONG X WIDE AND EXTREMELY JAGGED & VERY SHARP. UNFORTUNATELY WE DIDN'T TAKE A PICTURE. DUCT TAPE THE SUNROOF & PROCEED DOWN THE ROAD. CALLED TOYOTA DEALERSHIP WHERE WE PURCHASED & ASKED SERVICE MANAGER HIS OPINION. WE WILL LOOK AT THE SUNROOF WHEN YOU RETURN. DISTRICT MANAGER WILL HAVE TO LOOK AT YOUR CAR. DENVER TOYOTA DEALERSHIP REFUSED TO LOOK AT THE WARRANTED CAR SAYING "WE DON'T REPLACE OR REPAIR GLASS" & GAVE ME THE NAME & PHONE NUMBER OF DENVER AUTO GLASS CO. CUT OUR TRIP SHORT AND RETURNED HOME. BEFORE GOING TO TOYOTA DEALERSHIP, WE TOOK CAR TO LOCAL AUTO REPAIR SHOP TO GET OPINION. SUNROOF IS TEMPERED GLASS. HE FOUND ON THE INTERNET THAT THIS WASN'T THE FIRST INCIDENT OF "TOYOTA EXPLODING SUNROOFS". WITHIN MINUTES TOYOTA DEALERSHIP SAID IT'S NOT A WARRANTY ITEM AND A STONE MUST HAVE HIT THE SUNROOF. ASKED ABOUT DISTRICT MANAGER AND RESPONSE WAS ?WHO TOLD YOU THAT?. OUTCOME IS IT'S NOT GOING TO BE WARRANTY ITEM. CLAIMED SUNROOF ON MY INSURANCE. MY INSURANCE COMPANY SAYS THEY ARE AWARE OF ?TOYOTA EXPLODING SUNROOFS?. AND IN THE FUTURE THEY MAY TRY TO RECOVER ALL OF OUR MONIES. BUT THEN INSURANCE SAID THEY WOULD REPLACE SUNROOF WITH USED SUNROOF / RECYCLED PART. OUR LIFE'S ARE WORTH MORE THAN $300.00. I PAID THE DIFFERENCE FOR A NEW TOYOTA SUNROOF.LTD AWD. *TR
NHTSA ODI #10617915
2,500 miles · Jul 30, 2014
Engine And Engine CoolingInjury
MY CHILDREN AND I HAVE HAD RESPIRATORY PROBLEMS SINCE WE STARTED RIDING IN THIS 2013 SIENNA, PURCHASED NEW AUG 2013. I HAVE COMPLAINED REPEATEDLY ABOUT THE ODOR. WE ARE CURRENTLY GOING TO ARBITRATION WITH TOYOTA NATIONAL ON 7/31/2014. MY 5 YR OLD DAUGHTER HAS HAD A CONSTANT RUNNY NOSE (KIDS AT SCHOOL CALL HER "WALRUS NOSE"…
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MY CHILDREN AND I HAVE HAD RESPIRATORY PROBLEMS SINCE WE STARTED RIDING IN THIS 2013 SIENNA, PURCHASED NEW AUG 2013. I HAVE COMPLAINED REPEATEDLY ABOUT THE ODOR. WE ARE CURRENTLY GOING TO ARBITRATION WITH TOYOTA NATIONAL ON 7/31/2014. MY 5 YR OLD DAUGHTER HAS HAD A CONSTANT RUNNY NOSE (KIDS AT SCHOOL CALL HER "WALRUS NOSE"). SHE IS DEVASTATED, GREAT WAY TO SPEND KINDERGARTEN YEAR, THE NAME CALLING WAS SO BAD SHE WILL BE CHANGING SCHOOLS FOR 1ST GRADE. MY EYES GET VERY WATERY AND BURN, MY SINUSES FILL AND MY THROAT GETS SORE. WE DISCOVERED IT WAS THE SIENNA MAKING US SICK THIS SPRING. MY SIENNA WAS IN FOR REPAIRS FOR 3 DAYS AND I HAD A RENTAL 2014 SIENNA-RESPIRATORY PROBLEMS AND RUNNY NOSE WENT AWAY. BACK IN MY SIENNA 2 DAYS SYMPTOMS ALL RETURNED, BROUGHT 2013 BACK FOR REPAIR ETC, AGAIN COMPLAINING ABOUT THE ODOR. THEY HAD IT FOR 2 1/2 WEEKS, CHANGED FILTERS TO CHARCOAL, WHILE WE WERE ENJOYING THE 2014 SIENNA RENTAL AND WERE SYMPTOM FREE (I PUT 3000 MILES ON THE RENTAL MY 2013 HAS ALMOST 19,000) SOMETIMES I FEEL LIKE I LIVE IN MY CAR. THE REPAIR PEOPLE AGAIN THEY SAID NO ODOR. YESTERDAY I HAD REPRESENTATIVES FROM TOYOTA (NATIONAL) RIDE AND TEST DRIVE MY CAR. I EVEN TOLD THEM WHEN THE ODOR WAS PRESENT, IT SMELLS LIKE MY OLD HIGH SCHOOL CHEM LAB-ROTTEN EGGS/SULFUR. THE ODOR MAKES YOU GAG, EYES WATER, SCRATCHY THROAT, THERE IS NO WAY THEY DID NOT SMELL IT!! WE HAVE 6 CHILDREN- OUR 5 YR OLD DAUGHTER (ADOPTED), OUR 12 YR OLD GRANDDAUGHTER, A 4 YR OLD FOSTER DAUGHTER, AND 3 FOSTER SONS 15,17 AND 18. I LOVE MY SIENNA, I NEED MY SIENNA, I RELY ON MY SIENNA, I FEEL MY CHILDREN ARE SAFEST IN A SIENNA. COMFORT FOR ME, AND MY HUSBAND AND MY KIDS EVEN IN THE 3RD ROW. BUT I HATE PUTTING MY CHILDREN IN A SIENNA THAT ENDANGERS THEIR HEALTH!!!! HELP HELP - [XXX] USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10617504