Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 11 of 11 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
What owners actually said
11 reports
10,000 miles · Apr 4, 2014
EquipmentEquipment Adaptive/mobility
TRAVELING TO A DESTINATION IN SOUTH DAKOTA, NORTH OF MADISON, THE NAVIGATION SYSTEM WAS GIVING US TURN BY TURN DIRECTIONS TO THE SPECIFIC LOCATION. WITH IN 5-10 MILES OF THE LOCATION THE NAVIGATION SYSTEM STOP GIVING TURN BY TURN AND INFORMED US THAT WE HAD TO PROCEED BASED ON OUR OWN NAVIGATION. THE NAVIGATION SYSTEM ACCEPTED…
Read full complaint
TRAVELING TO A DESTINATION IN SOUTH DAKOTA, NORTH OF MADISON, THE NAVIGATION SYSTEM WAS GIVING US TURN BY TURN DIRECTIONS TO THE SPECIFIC LOCATION. WITH IN 5-10 MILES OF THE LOCATION THE NAVIGATION SYSTEM STOP GIVING TURN BY TURN AND INFORMED US THAT WE HAD TO PROCEED BASED ON OUR OWN NAVIGATION. THE NAVIGATION SYSTEM ACCEPTED THE ADDRESS AND PLOTTED THE ROUTE TO THE LOCATION INDICATING THAT IT COULD TAKE US TO THE LOCATION. THE WEATHER WAS APPROXIMATELY 15-17 DEGREES F AND IT WAS SNOWING. MANY OF THE ROAD INTERSECTIONS IN THE RURAL PART OF SD ARE NOT MARKED. SINCE THE NAVIGATION INDICATED IT COULD TAKE US THERE WE DID NOT PREPARE ANY ADDITIONAL MAPS AND THERE WAS NOT ADEQUATE CELL OR WIFI RECEPTION FOR CELL NAVIGATION IN THAT AREA. WE WERE LEFT STRANDED. THE PEOPLE WE WERE VISITING WERE HOME AND WE CALLED THEM AND GOT DIRECTIONS. THE NAVIGATION SYSTEM DID THIS TO US 3 MORE TIMES. ONE OF THOSE TIMES IT TOOK US AROUND IN CIRCLES ON DANGEROUS ICY SNOW COVERED ROADS WITH OUT GETTING TO OUR DESTINATION. WE WERE VERY LUCKY THE WE DID NOT SLIDE OFF THE ROAD OR HAVE AN ACCIDENT AS SEVERAL OTHER VEHICLES DID THAT EVENING. WE NOTIFIED TOYOTA, TOOK THE VEHICLE IN 3 OR 4 TIMES, GAVE ADDRESSES TO TOYOTA AND THEY SAID THAT WAS NORMAL OPERATION OF THEIR NAVIGATION SYSTEM. IF THIS IS NORMAL OPERATION OF THE TOYOTA NAVIGATION SYSTEM IT IS VERY DANGEROUS AND COULD STRAND YOU IN BAD WEATHER OR IN A REMOTE LOCATION OUT OF GAS, FOOD OR ACCESS TO EMERGENCY HELP. *TR
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence & remedy
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Additional source detail variants (2)
Fuel System, Gasoline
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Suspension:rear:shock Absorber
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence: If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy: ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Amerivan Toyota Sienna Problems, Complaints & Recalls | Skip That Year
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