2007 Volvo XC90

THE DRIVER SIDE LOW BEAM HEADLIGHT KEEPS MELTING THE PLASTIC CONNECTOR. I HAVE REPLACED THE CONNECTOR AND HAD ALL THE WIRING AND OTHER COMPONENTS CHECKED ON 3 DIFFERENT OCCASIONS. THE DEALER SAYS NOTHING CAN BE DONE TO FIX THIS ISSUE. IT IS RIDICULOUS THAT A LUXURY BRAND LIKE VOLVO IS VERY AWARE OF THIS ISSUE AND DOES NOTHING TO ALLEVIATE THE PROBLEM. *TR

WHEN RESTARTING MY CAR IN AN ELEMENTARY SCHOOL PICK-UP LINE, THE KEY WOULD NOT TURN. THE BRAKE PEDAL FELT "STUCK" AND THE STEERING WHEEL WAS LOCKED. I HAD TO HAVE IT TOWED AND BECAUSE IT COULD NOT BE PUT INTO NEUTRAL, IT HAD TO BE DRAGGED ONTO THE TOW TRUCK BED. THE LOCK CYLINDER HAS FAILED. IT IS ESTIMATED THAT WE WILL BE WITHOUT THE CAR FOR 7 DAYS. *TR

JULY 4, 2010 IN REPLY TO: VIN# [XXX] VOLVO CARS OF NORTH AMERICA CUSTOMER CARE CENTER 1VOLVO DRIVE ROCKLEDGE, NJ 07647-0914 DEAR VOLVO CARS OF NORTH AMERICA, SUBJECT: VOLVO XC90 WARRANTY/SAFETY ISSUE I HAVE RETURNED MY VOLVO XC90 ON SEVERAL OCCASIONS FOR ELECTRICAL SYSTEM RELATED PROBLEMS TO INCLUDE THREE SEPARATE INCIDENTS OF THE POSITION INDICATOR LIGHT BURNING OUT, MULTIPLE BULB FAILURES AND TIRE PRESSURE SYSTEM WARNINGS. MY VOLVO REPAIR SHOP TOLD ME THAT THESE WERE UNRELATED NORMAL REPAIRS AND THAT I SHOULD NOT BE CONCERNED AFTER THE LATEST INCIDENT OF THE TIRE SYSTEM MALFUNCTION I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP WHO TROUBLESHOOT MY VEHICLE, PUT THE VEHICLE ON A LIFT AND SHOWED ME A WIRING HARNESS THAT WAS WET FROM BEING LOCATED DIRECTLY UNDERNEATH THE VEHICLES AC I BELIEVE THIS IS A MANUFACTURERS DEFECT. THE WIRING HARNESS HAS ALREADY DEVELOPED RUST WHICH INDICATES CONSISTENT WATER IMMERSION AND I WAS TOLD THIS SHOULD BE A CAUSE FOR CONCERN AS THIS SITUATION COULD LEAD TO ELECTRICAL SYSTEM FAILURE, SHORTS, SHOCKS OR VEHICLE FIRE. I AM REQUESTING THAT THIS ISSUE BE FIXED AND SOME TYPE OF WARRANTY EXTENSION BE PROVIDED TO PROTECT FROM ANY FUTURE REPAIRS THAT MAY BE CAUSED BY THIS DEFECT. [XXX] CC:NHTSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON OCTOBER 31ST OF THIS YEAR OUR 2007 VOLVO XC90 CAUGHT FIRE NEAR THE REAR HATCH. MY WIFE, WHO NORMALLY DRIVES THIS VEHICLE, WAS UNABLE TO START THE CAR ON HER FIRST ATTEMPT. IT APPEARED THAT THE BATTERY WAS DEAD. AFTER A COUPLE OF MORE ATTEMPTS THE CAR DID START BUT, A CHECK ENGINE SIGNAL APPEARED. AT THIS POINT SHE DECIDED NOT TO DRIVE THE CAR AND LEFT IT AT HOME. I CAME HOME AT LUNCH AND AFTER A COUPLE OF ATTEMPTS THE CAR DID START. I LEFT THE CAR RUNNING FOR A FEW MINUTES AFTER WHICH TIME SMOKE STARTING FILLING UP THE PASSENGER COMPARTMENT. THE SOURCE OF THE FIRE SEEMED TO BE COMING FROM THE REAR OF THE CAR. I LOOKED UNDER AND AROUND THE CAR BUT, THERE WAS NO OBVIOUS SOURCE OF A FIRE. I OPENED THE REAR HATCH AND SAW FIRE COMING FROM UNDER THE REAR JUMP SEATS. I IMMEDIATELY PUT OUT THE FIRE WITH A FIRE EXTINGUISHER AND CALLED FOR A TOW TRUCK. THE CAR WAS TAKEN TO A VOLVO DEALERSHIP IN BRISTOL, TN. THE NEXT DAY I WENT TO THE DEALER IN BRISTOL AND EXAMINED THE CAR WITH THE SERVICE MANAGER. IT WAS APPARENT THAT THE FIRE HAD STARTED AROUND THE BATTERY COMPARTMENT IN THE REAR OF THE CAR UNDER THE BACK SEATS. AT THIS POINT I HAVE NOT HAD ANY RESPONSE FROM VOLVO AS TO THE CAUSE OF THEIR PLAN FOR REPAIRING THE VEHICLE. THEIR IS SEVERE BURN DAMAGE TO THE REAR SEATS, FLOORING MATERIAL AND OBVIOUS SMOKE DAMAGE TO THE INTERIOR. *TR