NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
93 reports110,000 miles · Jan 31, 2011
Electrical System
MY 2003 XC90 VOLVO INSTRUMENTAL PANEL IS FAILING. ONE DAY THE SRS AIRBAG LIGHT CAME ON SEVERAL WEEKS LATER THE INSTRUMENT PANEL BEGAN TO FAIL. IT WORKS FOR THE FIRST 10 MINUTES THEN ALL GAUGES FAIL, NEEDLES ARE AT ZERO AND THERE IS NO LIGHT. BASICALLY THE ENTIRE INSTRUMENT PANEL GOES BLANK (OFF) NO SPEED , NO RPM'S, NO GAS AND…
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MY 2003 XC90 VOLVO INSTRUMENTAL PANEL IS FAILING. ONE DAY THE SRS AIRBAG LIGHT CAME ON SEVERAL WEEKS LATER THE INSTRUMENT PANEL BEGAN TO FAIL. IT WORKS FOR THE FIRST 10 MINUTES THEN ALL GAUGES FAIL, NEEDLES ARE AT ZERO AND THERE IS NO LIGHT. BASICALLY THE ENTIRE INSTRUMENT PANEL GOES BLANK (OFF) NO SPEED , NO RPM'S, NO GAS AND THE RADIO HAS STOPPED WORKING AS OF A RESULT OF THE INSTRUMENT PANEL FAILURE. AFTER RESEARCHING THIS ISSUE THERE ARE COUNTLESS XC90 VOLVO OWNERS HAVING BAD LUCK WITH THE INSTRUMENT PANEL FAILURE. COSTING OWNERS OVER $1000 TO REPAIR AND REPLACE AT VOLVO DEALERSHIPS.
NHTSA ODI #10380490
104,750 miles · Jan 11, 2011
Power Train
I PURCHASE A USED VOLVO XC90 ON 12/17/2010 FOR MY SON WITH A REGISTERED 104,555 MILES. ON 12/29/2010 THE TRANSMISSION WENT OUT. I GOT A COUPLE DIFFERENT ESTIMATES FROM $5,000 TO $7,000 TO REPAIR OR REPLACE. AFTER DISCUSSING WITH THE AUTOMOTIVE TECHNICIAN, I FOUND OUT THAT VOLVO HAS HAD A SLEW OF PROBLEMS RELATING TO THE 03,04 & …
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I PURCHASE A USED VOLVO XC90 ON 12/17/2010 FOR MY SON WITH A REGISTERED 104,555 MILES. ON 12/29/2010 THE TRANSMISSION WENT OUT. I GOT A COUPLE DIFFERENT ESTIMATES FROM $5,000 TO $7,000 TO REPAIR OR REPLACE. AFTER DISCUSSING WITH THE AUTOMOTIVE TECHNICIAN, I FOUND OUT THAT VOLVO HAS HAD A SLEW OF PROBLEMS RELATING TO THE 03,04 & 05 XC90 ESPECIALLY WITH TRANSMISSION PROBLEMS. I WAS TOTALLY DISAPPOINTED BECAUSE I PURCHASE THIS VEHICLE BASED ON VOLVO REPUTATION AND THE CAR RELIABILITY AND DUE TO THE FACT THAT I HAVE A 2000 VOLVO S80 AND HAVE HAD IT SINCE 2000 AND HAVE HAD FEW PROBLEMS. ALTHOUGH, MY SON WANTED TO PURCHASE ANOTHER VEHICLE, I STEERED HIM TOWARDS THE VOLVO. THINKING THAT SINCE A VEHICLE (ESPECIALLY A VOLVO) SHOULDN'T EXPERIENCE THIS TYPE OF TRANSMISSION PROBLEM WITH RELATIVELY LOW MILEAGE, I CONTACTED VOLVO NORTH AMERICA AND TOLD THEM OF MY PLIGHT AND REQUESTED THAT THEY PAY FOR THE REPAIR OR AT LEAST PAY FOR A PORTION OF THE REPAIR AND THEY FLATLY DENIED MY REQUEST. I AM TOTALLY DISAPPOINTED IN VOLVO FOR NOT HONORING AND STANDING BEHIND THEIR PRODUCT, REMEMBER I BOUGHT THIS VEHICLE BASED ON THEIR REPUTATION FOR BUILDING A SOUND REPUTABLE VEHICLE, ALTHOUGH MY SON WANTED TO PURCHASE ANOTHER VEHICLE. MY CONFIDENCE IN THIS COMPANY HAS BEEN TOTALLY SHATTERED. AND TO THINK THAT I WAS PLANNING ON REPLACING MY 2000 S80 WITH ANOTHER VOLVO THIS SUMMER. *TR
NHTSA ODI #10376263
103,000 miles · Jan 3, 2011
Air BagsElectrical System
INSTRUMENT CLUSTER GOES BLACK IF TURN CAR OFF COMES BACK ON. MESSAGE CENTER SAY SRS AIR BAG FAILURE. *TR
NHTSA ODI #10373930
58,000 miles · Dec 22, 2010
Power Train
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT WAS DRIVING APPROXIMATELY 55-65 MPH WHEN THE TRANSMISSION BEGAN TO JERK WITH EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE TRANSMISSION FAILURES BUT PROVIDED NO AS…
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TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT WAS DRIVING APPROXIMATELY 55-65 MPH WHEN THE TRANSMISSION BEGAN TO JERK WITH EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE TRANSMISSION FAILURES BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 07/20/11 *BF UPDATED 10/26/11
NHTSA ODI #10372067
120,000 miles · Nov 15, 2010
Power Train
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10365790
85,000 miles · Aug 31, 2010
EquipmentPower TrainService Brakes, Hydraulic
LEAVING A PARKING LOT AND HEARD LOUD SOUND CAR WOULDN'T MOVE. VOLVO SAYS THE FOLLOWING IS BROKEN: LOWER CONTROL ARM, CV AXLE, ROTOR AND DAMAGED RIM. WE HAD BEEN PARKED AND WERE ATTEMPTING TO LEAVING PARKING LOT(.BARELY MOVING) COULD HAVE BEEN KILLED IF THIS HAPPENED AT HIGHER SPEED. WE HAVE CONSTANTLY SPENT MONEY ON THIS VEHICLE…
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LEAVING A PARKING LOT AND HEARD LOUD SOUND CAR WOULDN'T MOVE. VOLVO SAYS THE FOLLOWING IS BROKEN: LOWER CONTROL ARM, CV AXLE, ROTOR AND DAMAGED RIM. WE HAD BEEN PARKED AND WERE ATTEMPTING TO LEAVING PARKING LOT(.BARELY MOVING) COULD HAVE BEEN KILLED IF THIS HAPPENED AT HIGHER SPEED. WE HAVE CONSTANTLY SPENT MONEY ON THIS VEHICLE AND I FEEL IT IS UNSAFE AND THAT WHEN THE RECALLS WERE MADE THERE COULD HAVE ALREADY BEEN A FRACTURE. THIS CAR IS ONLY DRIVEN TO WORK AND HOME ON A REGULAR BASIS. NO ROUGH ROADS. WE HAVE NOT CAUSED ANY DAMAGE. THIS WEBSITE DOES NOT ALLOW PROPER SELECTION UNDER VOLVO AND MAKE TO ALLOW SELECTION OF THE SUSPENSION/CONTROL ARM / ROTORS / AXLE / TIRE RIMS / BALL JOINT, ALL OF WHICH WERE DAMAGED IN THIS 4 MPH ACCIDENT. HAD THIS HAPPENED AT 65 MPH I HAVE NO DOUBT ME AND MY FAMILY WOULD NOT HAVE SURVIVED. *TR
NHTSA ODI #10352913
Mileage unknown · Jun 29, 2010
Fuel System, Gasoline
2003 VOLVO XC90. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER HAD ALREADY EXPERIENCED THE FAILURE, PRIOR TO RECEIVING THE RECALL NOTICE. *JB
NHTSA ODI #10340129
102,000 miles · Jun 22, 2010
Power Train
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT 38 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS. THE CONTACT WAS ABLE TO REACH HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED REPLACING THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE …
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TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT 38 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS. THE CONTACT WAS ABLE TO REACH HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED REPLACING THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,914.
NHTSA ODI #10339485
97,000 miles · May 11, 2010
Air BagsElectrical System
THE SRS LIGHT CAME ON, WHICH APPEARS TO BE A COMMON PROBLEM WITH MY MODEL. THE DEALER SAID THEY NEED TO REPLACE THE ENTIRE SRS CONSOLE FOR $1000. THEY CANNOT GUARANTEE IT, BUT IT'S POSSIBLE MY AIRBAGS WILL NOT DEPLOY IF THEY DO NOT REPLACE THIS. *TR
NHTSA ODI #10329933
71,000 miles · May 8, 2010
Electrical System
2003 VOLVO XC90 BEGAN DISPLAYING "SRS SERVICE URGENT" MESSAGE, TOOK VEHICLE TO DEALER WHO KNEW RIGHT AWAY WHAT PROBLEM WAS, THEY CLEANED THE CONTACTS OF THE INSTRUMENT CLUSTER (MAYBE THE CENTRAL ELECTRONIC MODULE)(CEM) AND ERROR WAS REMOVED. 3 WEEKS LATER SAME ERROR RETURNS. SOUNDS LIKE A DEFECT TO ME, ACCORDING TO VOLVO FORUMS …
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2003 VOLVO XC90 BEGAN DISPLAYING "SRS SERVICE URGENT" MESSAGE, TOOK VEHICLE TO DEALER WHO KNEW RIGHT AWAY WHAT PROBLEM WAS, THEY CLEANED THE CONTACTS OF THE INSTRUMENT CLUSTER (MAYBE THE CENTRAL ELECTRONIC MODULE)(CEM) AND ERROR WAS REMOVED. 3 WEEKS LATER SAME ERROR RETURNS. SOUNDS LIKE A DEFECT TO ME, ACCORDING TO VOLVO FORUMS ON WEB MANY VOLVOS HAVING SAME ISSUE. SOUNDS DEFECTIVE TO ME. *TR
NHTSA ODI #10329409
Official recalls
5Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
May 5, 2006
ON CERTAIN PASSENGER VEHICLES,THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT.
Consequence & remedy
Consequence: THE DRIVER MAY NOTICE THAT THE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE OUTER BALL JOINT TIE RODS WITH IMPROVED OUTER BALL JOINT TIE RODS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 23, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 28, 2006
ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVESHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPERS FROM THE PARK POSITION.
Consequence & remedy
Consequence: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY.
Remedy: DEALERS WILL REPLACE THE WIPER ARMS AND RETAINING NUTS. THE RECALL BEGAN ON SEPTEMBER 5, 2006. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
Oct 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE SEAT BELT ATTACHMENT(S) FOR THE SECOND AND THIRD ROW SEAT(S) MAY NOT HAVE BEEN FITTED PROPERLY.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL INSPECT AND REPAIR THE SECOND AND/OR THIRD ROW SEAT BELT ATTACHMENTS. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗