2004 Volvo XC70

I WAS T BONED AT AN INTERSECTION FROM THE RIGHT SIDE, BY A VEHICLE TRAVELING 45 MPH AND THE AIRBAGS DID NOT DEPLOY! FRONT WHEEL, BOTH DOORS, FRAME, SEAT, POST AND SUSPENSION WERE DAMAGED. $10,000 WORTH. I WAS TEMPORARILY PARALYZED FROM THE IMPACT, I RECEIVED A CONCUSSION FROM HITTING THE AIR BAG CURTAIN EMBLEM. I SUSTAINED HEAD, NECK, BACK, LEFT SHOULDER AND RIGHT KNEE INJURY. VOLVO REPLIED, " THE DOOR HAD TO BE HIT IN A VERY SPECIFIC PLACE TO SET OFF THE AIRBAGS. I HAVE PHOTOS AND INFORMATION NEEDED UPON REQUEST. THANK YOU. *JB

ON 6/29/2005, I WAS DRIVING MY 2004 VOLVO C70 ON A FOUR LANE ROAD WHEN SUDDENLY THE ENGINE RACED AND THEN ALL GAUGES WENT DEAD. THE STEERING WHEEL LOCKED, THE BRAKES LOCKED AND I HAD ABSOLUTELY NO CONTROL OF MY VEHICLE. FORTUNATELY, AT THAT MOMENT THERE WERE NO CARS AROUND ME AND SOMEHOW AFTER 5-10 SECONDS, I WAS ABLE TO GET MY CAR OFF THE ROAD. I WAS VERY FRIGHTENED THAT SERIOUS INJURY AND OR DEATH TO MYSELF OR SOMEONE ELSE MIGHT HAVE BEEN CAUSED. I CONTACTED ROAD SERVICE AND HAD THE CAR TOWED TO VOLVO OF TAMPA, FLORIDA. THE FOLLOWING DAY I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THEY HAD CHECKED THE COMPUTER AND THEN TEST DROVE THE VEHICLE ABOUT 20 MILES, BUT FOUND NOTHING WRONG. I WAS TOLD I COULD PICK UP MY CAR. I HAD A DISCUSSION WITH CHRIS IN THE SERVICE DEPARTMENT STATING THAT I WAS PETRIFIED TO GET BEHIND THE WHEEL AGAIN. I QUESTIONED HOW THE PROBLEM WAS RESOLVED AND RECEIVED NO ACCEPTABLE EXPLANATION. I TOLD HIM I WOULD BE OUT OF TOWN UNTIL 7/5/05 AND THAT HE NEEDED TO DISCUSS THE SITUATION WITH THE SERVICE MANAGER. TODAY, 7/6/05 I RECEIVED A CALL FROM ERIC, A MANAGER AND WAS TOLD THE SAME THING. I AGAIN EXPLAINED HOW FRIGHTENED I WAS AND TOLD HIM THAT I WOULD LIKE ANOTHER VEHICLE TO DRIVE WHILE THIS SITUATION WAS BEING RESOLVED. ERIC TOLD ME ABSOLUTELY NOT. HE STATED THAT THERE IS "NO DEFECTIVE COMPONENT". HE TOLD ME THAT HE WOULD TEST DRIVE THE CAR AND CALL ME BACK. I HAVE NOT SPOKEN WITH HIM AGAIN AT THIS TIME. I HAD COMPLAINED PREVIOUSLY ABOUT SHAKING AND ENGINE RACING AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. BECAUSE OF ALL THE PROBLEMS I HAVE HAD WITH THIS VEHICLE I HAVE NOT DRIVEN IT MORE THAN ABSOLUTELY NECESSARY. WITH THIS MOST RECENT, POSSIBLE LIFE THREATENING SITUATION I WANT VOLVO TO BUY THIS VEHICLE BACK. I WILL NOT RISK MY LIFE OR THE LIFE OF OTHERS. I BELIEVE THIS VOLVO CONTAINS SERIOUS DEFECTS THAT POSE THE POTENTIAL FOR LOSS OF LIFE AND/OR SERIOUS INJURY TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE HIGHWAY.

SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB

THE NEW XENON HEADLIGHTS ON OUR VOLVO XC70 PROVIDE VERY POOR LIGHT IN LOW BEAM MODE WHEN GOING DOWN HILL. WE HAD A NEAR COLLISION DUE TO NOT BEING ABLE TO SEE FAR ENOUGH AHEAD OF THE VEHICLE. THE LIGHTS ARE UNSAFE, ESPECIALLY GOING DOWN HILL. WE HAVE CONTACTED VOLVO ABOUT THIS PROBLEM, THEY STATE THAT THE LIGHTS MEET GOVERNMENT STANDARDS AND THERE IS NO ISSUE. *LA

FRONT SEAT DESIGN IS UNCOMFORTABLE AND PUSHES IN DRIVERS BACK AT A POINT THAT MAKES THE BACK HURT. I CANNOT DRIVE FOR MORE THAN 30 MINUTES DUE TO THE PAIN. THIS ALSO HAPPENS TO MY HUSBAND, WHO IS MUCH TALLER, SO I ASSUME IT IS HAPPENING TO MANY DRIVERS. THERE ARE THREE SECTIONS ON THE SEAT BACK, AND THE MIDDLE SECTION STICKS OUT AT THE POINT YOUR BACK WANTS TO STICK OUT, NOT GET PUSHED IN, MAKING IT VERY UNCOMFORTABLE. THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE CAR. THE DEALER LOOKED AT IT AND SAID THERE WAS NOTHING WRONG WITH THE SEAT.

I JUST PURCHASED A NEW C70 VOLVO AND I AM HAVING SOME PROBLEMS ALREADY. (1) THERE WAS A LITTLE SNOW ON THE GROUND FROM A SNOW DRIFT AND THE VEHICLE WOULD NOT STOP WHEN I PRESSED THE BRAKE PEDAL. THE CAR WAS SLIDING ALL OVER THE PLACE AS IF I WAS ON OIL AND AS THOUGH THE TIRES WERE NOT TOUCHING THE GROUND. SUBSEQUENTLY, I CALLED THE CORPORATE OFFCE 800.452.1552 AND THEY SAID THAT IT'S BECAUSE I HAVE 17 IN LOW PROFILE TIRES ON THE CAR WHICH TENDS TO GET ON TOP OF THE SNOW AND NOW SUGGESTS THAT I PURCHASE 15 IN SNOW TIRES. IS THIS GOING TO BE A PROBLEM IN THE RAIN AS WELL? I ALREADY SPENT $45,000! (2) BECAUSE OF THE DESIGN OF THE CONVERTIBLE TOP, I CAN'T SEE OUT OF THE BACK RIGHT SIDE. THE COMPANY TOLD ME TO READJUST MY MIRRORS AND SAID THAT THE VIEW IS LIMITED IN ALL CONVERTIBLES. I ALMOST HIT SOMETHING BACKING OUT OF A SPACE BECAUSE I COULDN'T SEE (ENTIRE AREA COVERED W/THE BLACKTOP MATERIAL). WHY CAN'T THEY INSERT A SMALL PLASTIC-LIKE WIDOW THERE? (3) THE BACK OF MY DRIVER'S SEAT KEEPS LOCKING UP WHEN I PULL IT FOWARD TOWARDS STEERING WHEEL. BY DOING SO, I CAN'T GET INTO THE CAR. IT DOESN'T MATTER IF THE ENGINE IS RUNNING OR NOT. IT HAPPENED 2 TIMES ALREADY AND ONCE I WAS IN THE MIDDLE OF THE STREET BLOCKING TRAFFIC. (I GOT OUT OF THE CAR AND MOVED THE SEAT BACK TO PUT SOMETHING IN THE BACK AND THAT'S WHEN IT GOT STOCK). SOMETIMES, THE SEAT MOTOR WORKS AND OTHER TIMES IT DOES NOT. WHEN I BOUGHT THE CAR, THEY KEPT IT AN ADDITIONAL TWO DAYS BECAUSE THERE WAS A PROBLEM W/THE FRONT SEAT CONTROL MODULE AFFECTING THE DRIVERS SIDE SEAT. THEY ASSURED ME THAT I WAS NOT GETTING A DEFECTIVE VEHICLE. A SERVICE PESON TOLD ME THAT IT'S A REGULAR PROBLEM AND THAT DRIVERS JUST DON'T KNOW HOW TO MOVE THE SEATS PROPERLY. CORPORATE TOLD ME THAT THERE IS NO RECALL AND THAT THE LOCAL LAWS WOULD DETERMINE IF VOLVO COULD BUY MY CAR BACK. DO I HAVE TO WAIT FOR AN ACCIDENT BEFORE NHTSA INVESTIGATES?*AK