NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
186 reports133,000 miles · Jul 19, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE WOULD GO INTO LIMP MODE AND DECELERATE TO 15 MPH UNEXPECTEDLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH N…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE WOULD GO INTO LIMP MODE AND DECELERATE TO 15 MPH UNEXPECTEDLY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). BOTH THE DEALER AND MANUFACTURER DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000 AND THE CURRENT MILEAGE WAS 135,000.
NHTSA ODI #10413572
125,000 miles · Jul 12, 2011
Unknown Or Other
THE CAR SUDDENLY LOST POWER AND BEGAN TO SLOW DOWN. THE CHECK ENGINE LIGHT CAME ON. I WAS UNABLE TO DRIVE IT AND HAD TO HAVE IT TOWED TO A REPAIR SHOP. HOWEVER, NO CODES ARE COMING UP. THEY SEE NO ISSUE WITH THE CAR. *TT
NHTSA ODI #10412000
45,164 miles · Jul 4, 2011
Fuel System, Gasoline
VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STAT…
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VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STATES SUCH AS VIRGINIA THAT SHARES A SIMILAR CLIMATE PROFILE). THE CAR IN QUESTION IS A VOLVO S60 2002. *TR
NHTSA ODI #10410389
148,000 miles · May 12, 2011
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING 10 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE WHICH CAUSED THE CONTACT TO STRIKE HER HEAD ON THE WINDOW AND SUFFER INJURIES. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER REGA…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING 10 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE WHICH CAUSED THE CONTACT TO STRIKE HER HEAD ON THE WINDOW AND SUFFER INJURIES. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE NON-DEPLOYMENT OF THE AIR BAGS AND THE MANUFACTURER STATED THAT THEY WOULD SEND AN INVESTIGATOR TO EXAMINE WHY THE AIR BAGS DID NOT DEPLOY. SHE STATED THAT IF THE SIDE AIR BAGS WOULD HAVE DEPLOYED, SHE WOULD NOT HAVE STRUCK THE WINDOW. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10400644
85,000 miles · Apr 6, 2011
Power Train
2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VE…
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2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VEHICLE STARTED DEMONSTRATING PROBLEM AT 80K MILES WHEN MANUALLY DOWNSHIFTING TO FIRST GEAR TO COME TO A STOP. NOW HAS 114K MILES AND DRIVEN VERY CAREFULLY WITH FOOT HARD ON BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE. I NO LONGER PERFORM ANY SORT OF MANUAL SHIFTING WHEN IN FORWARD MOTION. *TR
NHTSA ODI #10394435
66,000 miles · Mar 29, 2011
Unknown Or OtherVehicle Speed Control
I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE …
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I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE WITHOUT INCIDENT. THERE WERE NO INDICATOR LIGHTS. TOOK CAR TO LOCAL GARAGE AND NO CODES CAME UP. THEN AGAIN ON MARCH 23, 2011 CAR AGAIN LOST ALL ACCELERATION AND STEERING. THIS TIME THE CAR WAS BEING DRIVEN APPROXIMATELY 40 MPH. NO WARNING INDICATORS WERE LIT. PUT CAR INTO PARK AND IT STARTED WITHOUT INCIDENT. TOOK CAR TO DEALER ON MARCH 25, 2011. THE DEALER SAID NO CODES CAME UP AND THEY WERE HAVING TROUBLE DIAGNOSING THE FAILURE. AFTER 4 DAYS THEY CALLED TO TELL ME IT COULD BE THE MASS AIR FLOW SENSOR AND THROTTLE BODY NEEDED TO BE CLEANED (COST $660). HOWEVER, THEY COULD NOT SAY FOR SURE IF THIS WAS THE CAUSE OF THE FAILURE. I AM GETTING THE SUGGESTED REPAIRS DONE. HOWEVER AFTER READING THE NUMEROUS COMPLAINTS DESCRIBING THIS SAME FAILURE, I FEEL VERY UNEASY ABOUT DRIVING MY CAR. VOLVO NEEDS TO ADDRESS THESE NUMEROUS COMPLAINTS AS THIS IS A MAJOR SAFETY CONCERN. I DRIVE MY CAR WITH TWO SMALL KIDS IN THE BACK SEAT EVERYDAY. I AM TERRIFIED THIS FAILURE WILL HAPPEN AGAIN. THERE WAS A RECALL ON MY MODEL AND YEAR CAR FOR THIS TYPE OF FAILURE, HOWEVER MY VIN IS NOT INCLUDED.
NHTSA ODI #10394551
156,000 miles · Mar 25, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE INDEPENDENTLY ACCELERATED AND THEN DECELERATED. THE CONTACT…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE INDEPENDENTLY ACCELERATED AND THEN DECELERATED. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE AND IT WAS PARKED. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS AN EXTENDED WARRANTY OFFERED FOR THE ETM UNIT IN THE SAME YEAR, MAKE AND MODEL AS THE CONTACTS VEHICLE BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
NHTSA ODI #10392921
130,400 miles · Feb 28, 2011
Electrical System
VIN: [XXX]. WHILE STARTING THE CAR THE LAST WEEK THE "ENGINE CHECK AND SERVICE ENGINE " WARNING LIGHTS LIT UP. I HAD IT CHECKED AND FOUND OUT THE ETM (ELECTRONIC THROTTLE MODULE) IS FAULTY. CALLED VOLVO USA AND INFORMED THEM OF THE PROBLEM BUT THEY TOLD ME MY CAR, WHICH IS A TURBO, IS NOT PART OF THEIR RECALL. IF THIS TYPE OF PR…
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VIN: [XXX]. WHILE STARTING THE CAR THE LAST WEEK THE "ENGINE CHECK AND SERVICE ENGINE " WARNING LIGHTS LIT UP. I HAD IT CHECKED AND FOUND OUT THE ETM (ELECTRONIC THROTTLE MODULE) IS FAULTY. CALLED VOLVO USA AND INFORMED THEM OF THE PROBLEM BUT THEY TOLD ME MY CAR, WHICH IS A TURBO, IS NOT PART OF THEIR RECALL. IF THIS TYPE OF PROBLEM IS COMMON TO 360,000 VOLVOS AND WARRANTY EXTENDED TO 200,00 MILES OR 10 YEARS WHY THEN ARE THEY (VOLVO) REFUSING TO FIX MY ETM PROBLEM. SINCE MY CAR IS EXPERIENCING THE SAME ETM MALFUNCTION, PRIOR TO THEIR EXTENDED WARRANTY EXPIRES, I WOULD LIKE TO HAVE MY CAR BE PART OF THE VOLVO RECALL BEFORE SERIOUS CONSEQUENCE HAPPENS. SO FAR NOTHING HAS BEEN DONE WITH THE PROBLEM. THE WARNING LIGHT "ENGINE CHECKS AND SERVICE ENGINE" CONTINUE TO LIT UP UNINTERRUPTED WHENEVER THE ENGINE IS RUNNING. *TR
NHTSA ODI #10384859
60,000 miles · Feb 28, 2011
Fuel System, Gasoline
TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE…
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TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE WAS CONTINUING TO LEAK FUEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER WHO PERFORMED THE REPAIRS. THE CURRENT MILEAGES WERE 82,000 AND THE FAILURE MILEAGES WERE 60,000. BW
NHTSA ODI #10384777
115,000 miles · Feb 7, 2011
Electrical System
ON A 2002 VOLVO S60, THE DRIVER'S INFORMATION MODULE INTERMITTENTLY BLANKS OUT RENDERING THE VEHICLE WITH NO SPEEDOMETER AND FUEL GAUGE. THE SPEEDOMETER (AND WHOLE MODULE) MIGHT NOT WORK FOR DAYS. *LN
NHTSA ODI #10380976
Official recalls
8Sep 30, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.
Nov 4, 2020
Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.
Consequence & remedy
Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.
Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.
Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 5, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Aug 21, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE TIRE PRESSURE LABEL IS INCORRECT. THESE VEHICLES DID NOT HAVE THE "MAX LOAD VEHICLE CAPACITY WEIGHT" INFORMATION ON THE LABEL.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. IF THE OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Aug 1, 2003
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
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