NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
40 reportsClear category filter155,000 miles · Sep 18, 2012
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL SEEN LEAKING ON THE GROUND. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED …
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TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL SEEN LEAKING ON THE GROUND. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FRO REPAIRS UNDER THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT HE WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/10/12*CN UPDATED 10/17/12
NHTSA ODI #10475827
132,000 miles · Feb 27, 2012
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE SMELL OF FUEL WOULD ENTER THE VEHICLE WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO TH…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE SMELL OF FUEL WOULD ENTER THE VEHICLE WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 132,000.
NHTSA ODI #10449497
124,000 miles · Feb 27, 2012
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BE…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10449417
187,045 miles · Jan 26, 2012
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FUEL PUMP WA…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FUEL PUMP WAS REPLACED, BUT THE PADDING FOR THE FUEL PUMP WAS NOT. THE FAILURE CONTINUED. THE CONTACT THEN BEGAN TO NOTICE A PUDDLE OF FUEL WOULD FORM UNDERNEATH THE VEHICLE WHEN IT WAS PARKED. THE VEHICLE WAS THEN TAKEN BACK TO A DEALER TO BE REPAIRED. A WEEK AFTER THE REPAIRS WERE PERFORMED, THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS AGAIN TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE GAS CAP. THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE AGAIN A FEW DAYS LATER. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSITANCE. THE FAILURE MILEAGE WAS 187,045.
NHTSA ODI #10445490
Mileage unknown · Nov 14, 2011
Fuel System, Gasoline
MY 2002 S60 WAS REPAIRED UNDER THE RECALL FOR FUEL FUMES IN THE CABIN RELATED TO THE FUEL PUMP FRACTURE. SINCE THE REPAIR, FUEL FUMES ARE VERY EVIDENT IN THE CABIN ON OCCASION. THE MILEAGE ALSO APPEARS TO LESSENED. *TR
NHTSA ODI #10435435
167,000 miles · Oct 28, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLI…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 169,000.
NHTSA ODI #10433456
128,000 miles · Aug 11, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO STATED THAT HE LOOKED UNDERNEATH THE REAR PASSENGER SEAT AND NOTICED THAT THE SURFACE WAS WET WITH FUEL. THE VEHICLE WAS PREVIOUSLY INSPECTED BY AN AUTHORIZED DEALER UNDER THE RECALL ASSOCIATED WITH NHTSA CAM…
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TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT ALSO STATED THAT HE LOOKED UNDERNEATH THE REAR PASSENGER SEAT AND NOTICED THAT THE SURFACE WAS WET WITH FUEL. THE VEHICLE WAS PREVIOUSLY INSPECTED BY AN AUTHORIZED DEALER UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), BUT THE DEALER DETERMINED THAT THE FUEL PUMP WAS NOT ONE OF THE DEFECTIVE PARTS. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,000.
NHTSA ODI #10418530
45,164 miles · Jul 4, 2011
Fuel System, Gasoline
VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STAT…
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VERY STRONG PERSISTENT GASOLINE VAPOR EXTERIOR AND INTERIOR OF CAR WITH VERY SERIOUS FIRE SAFETY ISSUE. MATCHES SYMPTOMS RELATED TO KNOWN RECALL#'S 09V48300 AND 07V152000 (WHICH HAVE REGION SPECIFIC CRITERIA RELATED TO DRAMATIC TEMPERATURE CHANGES THAT DOES NOT INCLUDE THE STATE OF DELAWARE, BUT DOES INCLUDE NUMEROUS OTHER STATES SUCH AS VIRGINIA THAT SHARES A SIMILAR CLIMATE PROFILE). THE CAR IN QUESTION IS A VOLVO S60 2002. *TR
NHTSA ODI #10410389
60,000 miles · Feb 28, 2011
Fuel System, Gasoline
TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE…
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TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE WAS CONTINUING TO LEAK FUEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER WHO PERFORMED THE REPAIRS. THE CURRENT MILEAGES WERE 82,000 AND THE FAILURE MILEAGES WERE 60,000. BW
NHTSA ODI #10384777
145,000 miles · Sep 27, 2010
Fuel System, GasolinePower Train
I WAS STUCK IN HIGH WAY TRAFFIC FOR ABOUT 45 MINUTES, ONCE THE TRAFFIC CLEARED I TRIED TO ACCELERATE BUT COULD NOT, I WAS AFRAID I WAS GOING TO GET HIT BECAUSE I COULD NOT GET MY VEHICLE UP TO A SAFE SPEED (THE VEHICLE WENT INTO LIMP MODE). I WAS ABLE TO GET THE CAR TO AT LEAST 50 MPH TO GET IT HOME. THIS NOW HAPPENS WITHIN AP…
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I WAS STUCK IN HIGH WAY TRAFFIC FOR ABOUT 45 MINUTES, ONCE THE TRAFFIC CLEARED I TRIED TO ACCELERATE BUT COULD NOT, I WAS AFRAID I WAS GOING TO GET HIT BECAUSE I COULD NOT GET MY VEHICLE UP TO A SAFE SPEED (THE VEHICLE WENT INTO LIMP MODE). I WAS ABLE TO GET THE CAR TO AT LEAST 50 MPH TO GET IT HOME. THIS NOW HAPPENS WITHIN APPROX 1-2 MILES OF DRIVING. DUE TO THE HI COST OF REPAIRS FOR THIS VEHICLE I HAD THE DIAGNOSTICS DONE FIRST (COST $90.00), THE RESULT WAS A BAD MASS-AIR SENSOR AND FAULTY THROTTLE POSITION SENSOR. I HAD THE MASS-AIR SENSOR REPLACED AT A COST OF $140.00, I THEN HAD THE THROTTLE POSITIONING SENSOR CLEANED ( THIS IS WHAT THE DEALERSHIP WILL DO FIRST, BECAUSE OF THE HI COST INVOLVED IN REPLACING THE THROTTLE BODY & PROGRAMMING IT) AT A COST OF $180.00. THE CLEANING DID NOT WORK AND THEREFORE THE THROTTLE BODY NEEDS TO BE REPLACED AND PROGRAMMED AT A COST OF $800.00. *TR
NHTSA ODI #10357805
Official recalls
8Sep 30, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.
Nov 4, 2020
Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.
Consequence & remedy
Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.
Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.
Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 5, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Aug 21, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE TIRE PRESSURE LABEL IS INCORRECT. THESE VEHICLES DID NOT HAVE THE "MAX LOAD VEHICLE CAPACITY WEIGHT" INFORMATION ON THE LABEL.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. IF THE OWNER SO DESIRES, A DEALER CAN INSTALL THE LABEL FOR THEM. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Aug 1, 2003
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
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