2003 Volvo S40

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ON FEB 12, I HAD A PERIODIC MAINTENANCE DONE AT THE DEALERSHIP AND THEY ADVISED ME THAT MY TIRES WERE BAD. I HAD ONLY HAD THE TIRES A SHORT WHILE SO I BROUGHT THE CAR TO WHERE I BOUGHT THEM (SEARS) AND WAS ADVISED THAT THE TREAD WAS GOOD BUT THERE WAS ROT BETWEEN THE TREAD. THE TIRES ARE BF GOODRICH TRACTION T/A TIRES (MY MODEL P21550V16) AND WERE SOLD NATIONWIDE BY SEARS. BF GOODRICH DID GIVE ME A 45% CREDIT BUT I FEEL THESE TIRES ARE DANGEROUS SINCE I WAS TOLD THEY COULD SHRED AT ANY TIME (SOUNDED LIKE FIRESTONE ALL OVER AGAIN). BF GOODRICH NO LONGER MAKES TRACTION T/A TIRES BUT SINCE THE TIRES ARE 60,000 MILE TIRES AND I ONLY GOT 35,000 ON THEM AND HAD THEM LESS THAN 3 YEARS I THOUGHT YOUR AGENCY SHOULD INVESTIGATE FOR A POSSIBLE RECALL. MANY PEOPLE COULD BE DRIVING AROUND ON THEM WITHOUT KNOWING HOW DANGEROUS AND HAZARDOUS THEY ARE. I INITIALLY SENT A LETTER TO YOUR AGENCY USING THE ADDRESS FROM THE WEBSITE BUT IT CAME BACK AS NOT ENOUGH INFORMATION PROVIDED. I HOPE THIS EMAIL WILL BE AS EFFECTIVE. THE TIRES WERE NOT CHEAP TIRES AND THEY WERE PROPERLY INFLATED AND ROTATED SO I NEVER THOUGHT THEY WOULD LAST SUCH A SHORT TIME (I PURCHASED THEM ON 4/22/07). I EXPECT OTHER PEOPLE WILL FEEL THE SAME AND MAY NOT BE AS LUCKY AS ME TO FIND OUT THAT THESE TIRES ARE BAD AND EXTREMELY DANGEROUS. I HAVE ALSO SENT THIS INFORMATION TO THE RI ATTORNEY GENERAL'S OFFICE. ANY ADDITIONAL INFORMATION THAT YOU REQUIRE MAY BE OBTAINED BY CALLING MY CELL AT [XXX] *TR

TO WHOM IT MAY CONCERN:I WOULD LIKE TO REPORT A COMPLAINT THAT ONE OF THE MICHELIN TIRES ON MY NEW VOLVO S40 (BOUGHT ON JAN 25, 2003: [XXX]) BLEW OUT WHILE I WAS DRIVING TO WORK. FORTUNATELY, I WAS NOT IN AN ACCIDENT AS I WAS DRIVING AT ABOUT 25MPH. ON THE SAME DAY FRIDAY (DEC 12, 03) I CONTACTED THE VOLVO DEALER WITH A REQUEST TO FIX THIS PROBLEM. THEY REFUSED TO EVALUATE THE TIRE AND ONLY TOLD ME TO CALL MICHELIN. ON DEC 15, 03, I CALLED MICHELIN AND WAS TOLD THAT VALLEY FORGE TIRE AND AUTO CENTER WAS THE CLOSEST CERTIFIED MICHELIN DEALER IN MY AREA. I MADE AN APPOINTMENT WITH THEM AND WENT THAT DAY. THEIR REPRESENTATIVE TOLD ME THAT THIS TIRE WAS NOT FAULTY, AND COULD NOT BE COVERED UNDER WARRANTY. I HAD TO REPLACE THE TIRE ANYWAY BECAUSE I WAS GOING TO EUROPE, AND I NEEDED THE CAR TO GET TO THE AIRPORT IN NEW JERSEY. (I WAS IN PENNSYLVANIA AT THAT TIME) AFTER I RETURNED FROM MY VACATION, I CONTACTED AN EXPERT AND WAS TOLD THAT THE BLOWOUT WAS THE FAULT OF THE MANUFACTURER BECAUSE: 1. ON THE INSIDE LAYER OF THE TIRE THE RUBBER WAS PEELING (THE RUBBER WAS COMING OFF OF THE TIRES LIKE SCALES) 2. IN ANOTHER PLACE ALSO ON THE INSIDE OF THE TIRE THE WHITE THREADS THAT MAKE UP THE TIRE UNDER THE RUBBER WERE SHOWING, I WAS TOLD THAT THE TIRE WOULD HAVE BLOWN OUT IN THIS POINT IF NOT IN THE OTHER. IN THIS SITUATION I WOULD LIKE TO REPLACE ALL FOUR OF MY TIRES THIS WEEK TO GOODYEAR. PLEASE ADVISE ME HOW YOU PLAN TO DEAL WITH THIS SITUATION. I BOUGHT A NEW CAR AND SPECIFICALLY THE VOLVO BECAUSE I WAS PLANNING TO DO A LOT OF DRIVING THIS YEAR AND NEEDED A SAFE AND RELIABLE CAR. I TRUSTED VOLVOS REPUTATION FOR SAFETY AND RELIABILITY, BUT NOW I AM VERY DISAPPOINTED. [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)