2022 Volkswagen Tiguan

This vehicle was purchased in 2021, while the vehicle was under warranty, we had issues with the travel assist 2 times. The vehicle was taken twice to the main VW dealership to fix the issue with the travel assist. Both times they change the entire steering mechanism and the vehicle worked fine after that. Recently, the car started having issues again with the travel assist but now it’s not under warranty anymore. The main issue it’s that it’s unstoppable noise and alerts while driving and it is very distracting and it’s unsafe. I have tried to contact the dealership regarding this issue however because the car is not under warranty anymore, the price is unreasonable. I do believe there has been always a main issue with the car since we purchased it in 2021. I would really like some help with this matter, Thank you

My 2022 Tiguan burns excessive oil between oil changes and the check oil light comes on. I have to top it off between oil changes. I purchased in Nov 2023 and the light came on in less than 6 months. It has been brought to dealerships attention on mulitple ocassions however they are unable to find a problem or a solution. They have replaced my leak detection pump and a cover without results. I have also had on going issues with the travel assist light coming on almost daily. They replaced my steering wheel already without resolution as well. Currently there is a class action lawsuit for 2022 Tiguans for the excessive oil consumption issue so hopefully they will fnd a resolution soon. Here are some notes of dates of occurances 11/2023 Purchased 5/15/24 oil light on 9/6/24 oil light on 10/31/25 oil change, steering wheel replaced 4/1/25 oil light on 6/16/25 Oil changed 6/27/25 Leak Detection Pump replaced 6/23/25 oil light on 1/13/26 oil change and oil leak from upper timing cover 3/18/26 oil light on

I am filing this complaint because my Volkswagen Tiguan has a serious and ongoing engine issue involving excessive oil consumption and a faulty cylinder head. The vehicle burns through an abnormal amount of oil between changes, requiring constant top‑offs, sometimes as frequently as every few hundred miles. Despite regularly adding oil and following all manufacturer‑recommended maintenance, the issue continues to worsen. The dealership has confirmed that the cylinder head is defective, which is causing the engine to consume oil at an extremely accelerated rate. However, I have been told the replacement cylinder head is on national backorder, and there is currently no estimated timeframe for when the part will be available. This means I am forced to continue driving a vehicle with a known, documented engine defect that can: Lead to engine stalling Create loss of power while driving Increase the risk of engine seizure Potentially cause a safety hazard on the road Additionally, being required to constantly add oil just to keep the vehicle operable is not only unsafe but financially unreasonable. The problem remains unresolved despite multiple service visits, documentation, and repeated oil consumption tests. This is a safety issue, not just a maintenance concern, because the engine can fail unexpectedly if the oil drops too quickly. I believe this is a significant defect affecting multiple Volkswagen vehicles and should be investigated by NHTSA. I request that NHTSA open a formal investigation into the excessive oil consumption and cylinder head defects on Volkswagen Tiguans, as owners should not be left with unsafe vehicles due to known manufacturing issues and unavailable critical engine components.

The car will not stop giving me the warning “travel assist currently not available”. It comes and goes randomly and I tried turning off all the travel assist features but it still keeps beeping. Sometimes the alarm goes on and off dozens of times per minute (yes, very frequently). I already took my car to VW dealership, they updated the software, the problem got better for a few days but came back again. After researching for myself I found several of complains on the internet about the same issue: [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)