2009 Volkswagen Passat

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREEN AUDI VOLKSWAGEN IN SPRINGFIELD, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 11/15/11 @33,125 MILES WHEN ACCELERATING INTERMITTENTLY SHIFT INTO NEUTRAL CORRECT BACK TO DRIVE "COULD NOT BE REPLICATED" BY VW SERVICE. THEN, CAR STARTED TO BECOME "HESITANT" ON ACCELERATION FROM A STOP OR WHEN ON DRIVING. 1/16/12, HESITATION MORE FREQUENT; VW SERVICE TOOK A SHORT DRIVE,COULD NOT REPLICATE "IT'S NOT AN ISSUE UNLESS MIL" (RECOMMENDED NEW WIPER BLADES). 3/6/12, @ 41,117 MILES, CONTINUED TO INTERMITTENTLY HESITATE/WANTED TO STALL/ NEUTRAL" NO ENGINE LIGHT (MIL); 3/14/12 @ 41,595 MILES, LEFT HEADLIGHT BULB REPLACED. 6/7/12, WHILE IN TRAFFIC ON EXPRESSWAY APPROXIMATE SPEED WAS 20MPH, CAR HESITATED TO MOVE WITH FLOW OF TRAFFIC THEN IMMEDIATELY AFTER HESITATION, 2 THINGS OCCURRED @SAME TIME, I WAS REAR-ENDED & ENGINE LIGHT (MIL) CAME ON. THEN CAR HESITATED AS I WENT TO PULL OVER. MIL WENT OFF THEN FLICKERED ON. I CALLED VW SERVICE THE MIL WAS OFF & WAS TOLD THAT REAR-ENDED CAUSED THE FLICKER. MIL CONT TO INTERMITTENTLY GO ON & OFF. ON 6/30/12 @47,098 MILES, MIL ON STEERING LOCKED UP CAR HESITATING; VW SERVICE WAS INFORMED THAT AUTO BODY SHOP STATED OBD CAR MISFIRING; REPLACED L HEADLIGHT AGAIN-CAR PASSED INSPECTION. ON 7/12/12 @ 48347 MILES, MIL VW SWAPPED WIRES AGAIN; MIL, HESITATION WHILE DRIVING, & SHIFTING ISSUE STILL INTERMITTENT; 3/2/13@ 64070 MILES MIL ON L HEADLIGHT BULB REPLACED; 3/30/13 MIL REPLACE SPARK PLUGS; 4/15/13 @ 65,689 MIL IGNITION COIL MANIFOLD FUEL INJECTORS REPLACED; RETURNED 4/16/13 HESITATION REBREATHER CORRECTED; SAFETY INSPECTION MIL ON FORCED CAR TO PASSED. MIL STAYS ON STILL HESITATES @78,942 WATER PUMP; @79000 CAR HESITATING STALLING MIL INTAKE VALVE FUEL INJECTOR NEED CLEANING - L HEADLIGHT AGAIN; @91,195, LEFT HEADLIGHT REPLACED VEHICLE RET TO ME BY VW WITH MIL & STEERING LOCK LIGHTS ON REFUSED TO REPAIR 100,191 MILES MIL STILL ON 107,290 VW FORCED FAIL SAFETY INSPECTION MIL CAME ON &HAS NEVER GONE OFF

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE EPS WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 08V577000 (STEERING). THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER STEERING RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

WHILE ON 4 LANE ROAD AT 50 MPH THE CAR JUST STOPPED RUNNING. BATTERY LIGHT CAME ON AND NO POWER TO STEERING OR BRAKING. I WAS ABLE TO PULL OVER WITHOUT TO MUCH INCIDENCE. VW SENT NOTICE IN OCTOBER REGARDING RECALL AND NOW SAY "PENDING" RECALL SINCE THEY DON'T HAVE A DETERMINED FIX JUST YET. 3 MONTHS AND STILL NO IDEA HOW TO FIX??? I PAID MY LOCAL SHOP $975.00 AS THEY KNEW HOW TO FIX RIGHT AWAY. SIMPLY REPLACE THE FUEL PUMP. AND NOW I SIMPLY WISH TO BE REIMBURSED SO I CAN SPEND THAT ON OTHER NEEDED REPAIRS. VW FOUNDED IN 1937, MADE CARS FOR 80 YEARS NOW, AND THEY CAN'T FIGURE OUT HOW TO REPAIR A FUEL PUMP IN 3 MONTHS??? THAT REMOVES ANY CONFIDENCE ANYONE SHOULD HAVE IN OWNING A VW OF ANY MODEL.

MY 2009 VOLKSWAGEN STOPED STARTING, SO I HAD IT TOWED INTO A DEALERSHIP WHERE THEY RAN A FEW TESTS AND DETERMINED THAT MY TIMING CHAIN TENSIONER FAILED WHICH RESULTED IN THE FAILURE OF MY ENGINE. AS A RESULT, I NEEDED TO PAY AROUND $7000-$8000 IN ORDER TO REPLACE. GIVEN I COULD NOT AFFORD, IVE BEEN MAKING MY MONTHLY PAYMENT AS I AM FINANCIALLY OBLIGATED TO DO SO. THE CAR ONLY HAD 70,000 MILES, THEREFORE I AM SURPRISED THAT THE ENGINE ALREADY WENT AND FEEL THIS IS SOMETHING VW SHOULD REPLACE.

MY VEHICLE WAS IN MOTION ON A CITY STREET AND SUDDENLY IT STARTED SHAKING WHILE DRIVING AND WHEN I BRAKED, IT SHAKED EVEN MORE VIGOROUSLY. I TOOK IT TO A LOCAL MECHANIC WHO SAID THERE IS AN ISSUE WITH THE ENGINE AND THE DEALERSHIP WILL HAVE TO LOOK AT IT. THEY RECOMMENDED THAT I TOW THE CAR TO THE DEALERSHIP AND ADVISED AGAINST DRIVING IT. I TOWED THE CAR TO THE DEALERSHIP. AFTER TWO DAYS THE DEALERSHIP CALLS ME STATING THAT THE TIMING CHAIN HAS JUMPED AND THERE IS NO COMPRESSION. THEY WOULD HAVE TO REPAIR OR REPLACE THE ENGINE. THE DEARLSHIP TECHNICIAN SAID THAT THEY HAVE HAD SEVERAL VW VEHICLES BROUGHT IN WITH SIMILAR ISSUES BUT VW HAS REFUSED TO ISSUE A RECALL OR TAKE ANY ACTION TO CORRECT THIS ISSUE. THIS IS A DANGEROUS SAFETLY HAZARD. IF I WAS DRIVING ON A HIGHWAY AND THIS HAPPENED, I COULD HAVE EASILY CAUSED A BIG ACCIDENT BECAUSE I LITERALLY HAD VERY LITTLE CONTROL OVER THE CAR AND WHAT IT WAS DOING. THIS IS A DEFECT IN THE CAR'S MANUFACTURING AND VW NEEDS TO DO SOMETHING URGENTLY TO FIX THE ISSUE. THERE ARE OTHER CARS AND OWNERS OUT THERE UNAWARE OF THIS POTENTIALLY DANGEROUS ISSUE AND NHTSA NEEDS TO BRING THIS TO EVERYONE'S ATTENTION. THANK YOU.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST FAILURE, BUT HAD TO BE TOWED THE SECOND TIME. THE DEALERS (SUNRISE VOLKSWAGEN, 931 SUNRISE HWY, LYNBROOK, NY, 11563, AND SMITH VOLKSWAGEN, 4304 KIRKWOOD HWY, WILMINGTON, DE, 19808) VERIFIED THAT THE FUEL PUMP MODULE AND PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND THAT THE CONTACT WOULD BE NOTIFIED WHEN THE NEW REMEDY AND REIMBURSEMENT INFORMATION WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.