2009 Volkswagen Passat

THIS VEHICLE HAD CATASTROPHIC ENGINE FAILURE DUE TO A FAULTY CAM CHAIN TENSIONER. THIS IS BEEN KNOWN BY VOLKSWAGEN AS A SERVICE BULLETIN WAS ISSUED IN 2011. I WAS DRIVING ON A CITY ST. AND HAD TO PUSH THE VEHICLE TO THE SIDE. THE FUEL PUMP AND SENDING UNITS HAVE ALSO FAILED IN THIS VEHICLE ALONG WITH THE TURBOCHARGER DIVERTER VALVE WHICH WAS A DEFECTIVE ITEM. ALL THESE ITEMS HAVE BEEN KNOWN BY VOLKSWAGEN FOR SOME TIME. THE COST OF REPAIR ON THE VEHICLE HAS BEEN OVER $5,000. I BELIEVE ALL THESE ISSUES SHOULD HAVE BEEN A RECALL ITEM. FAILURES ON SOME OF THEM HAVE BEEN HAPPENING AT 20,000 MILES. THEY COULD POSE A SAFETY HAZARD DEPENDING ON WHERE YOU WERE DRIVING. VOLKSWAGEN HAS DENIED ANY REIMBURSEMENT ON MOST OF THESE ITEMS. HAD CONSUMERS KNOWN OF THESE ISSUES THE COST WOULD HAVE BEEN SIGNIFICANTLY LESS IF THE DEFECTIVE PARTS HAVE BEEN REPLACED. I AM CURRENTLY JOINING AN ACTIVE CLASS ACTION SUIT AGAINST VOLKSWAGEN FOR THE TIMING CHAIN TENSIONER.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE WAS INVOLVED IN A CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GARVEY VOLKSWAGEN (483 QUAKER RD, QUEENSBURY, NY 12804, (518) 793-3488). THE CONTACT CALLED THE MANUFACTURER TWICE AFTER THE CRASH AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE, AND FURTHER TESTING WAS NEEDED ON THE FUEL PUMP. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE A NEW FUEL PUMP WAS INSTALLED. ONE MONTH LATER, THE VEHICLE STALLED AGAIN WITHOUT WARNING. THE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER THE VEHICLE WAS RESTARTED, THE CONTACT BEGAN DRIVING AND THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS FUELED. THE VEHICLE WAS TAKEN TO AUTONATION VOLKSWAGEN LAS VEGAS (6375 W SAHARA AVE, LAS VEGAS, NV 89146, (702) 605-5802), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,036. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS HAVING ISSUES WITH MY VEHICLE SHUTTING OFF WHILE IN DRIVE MODE. MY VEHICLE SHUT OFF WHEN ENTERING A BUSY HIGHWAY. I TRIED TO RESTART WITH NO LUCK. I THEN HAD TO CALL HIGHWAY PATROL TO HELP ME MOVE MY VEHICLE TO A SAFE PLACE. ONCE IN A SAFE PLACE OFF THE BUSY HIGHWAY I CALLED A TOW TRUCK WHO TOWED MY VEHICLE TO A VOLKSWAGEN DEALER. THE DEALER REPAIR SERVICE SCANNED THE SYSTEM AND FOUND THE FUEL PUMP CONTROL MODULE BURNED UP FROM THE FUEL PUMP DRAWING TOO MANY AMPS. THE FUEL PUMP AND FUEL PUMP CONTROL MODULE HAD TO BE REPLACED. THE SERVICE REPAIR TOLD ME I HAD TO SPEND OUT OF POCKET TO REPLACE BECAUSE THE RECALL REPAIR FOR THE FUEL PUMP CONTROL MODULE WAS NOT YET AVAILABLE. I WAS TOLD TO CALL THE CUSTOMER CARE NUMBER ON THE RECALL NOTICE TO FIND OUT ABOUT RECEIVING A REFUND ON THE REPAIR SINCE IT WAS DUE TO THE RECALL. I CALLED AND WAS TOLD THERE WAS NOT YET A REPAIR AVAILABLE AND I WOULD HAVE TO WAIT. I HAVE ALREADY SPENT OUT OF POCKET FOR THIS RECALL REPAIR AND WOULD LIKE TO RECEIVE MY MONEY BACK. I RECEIVED THE RECALL NOTICE OCT. 2017; MY CAR SHUT OFF ON THE RAMP WHILE ENTERING THE HIGHWAY OCT. 21, 2017. IT IS NOW THE END OF FEB. 2018 WITH NO RESOLUTION TO THE RECALL ISSUE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDWESTERN AUTO GROUP IN DUBLIN, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE FUEL PUMP MODULE WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TO REPLACE THE FUEL PUMP CONTROL MODULE. NOTHING HAS HAPPENED YET; HOWEVER, WHEN THE IGNITION IS TURNED OFF, SOMETHING KEEPS SPINNING. ERIE IT OCCURS SPORADICALLY. RIGHT NOW THE CAR IS AT THE DEALERSHIP AND HAS BEEN THERE FOR A COUPLE OF WEEKS. THEY ARE SUPPOSED TO BE REPAIRING THE MAIN ENGINE SEAL LEAK. TO DO THIS, THEY HAVE TO REMOVE THE TRANSMISSION. THIS IS THE SECOND ENGINE FOR THIS CAR IN APPROXIMATELY 2 YEARS. THEY FIRST ENGINE WENT OUT AT 52000 MILES. THE DEALERSHIP INFORMED ME THE WARRANTY COMPANY PICKED A USED ENGINE TO REPLACE IT. THE ENGINE HAD ABOUT 56000 MILES ON IT. I FILED A COMPLAINT ON ALL OF THIS IN NHTSA WEBSITE DURING THE TIME THIS WAS GOING ON. I ALSO FILED A COMPLAINT WITH CONSUMER AFFAIRS--TO NO AVAIL.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (BERT SMITH VOLKSWAGEN, 3335 38TH AVE N, ST. PETERSBURG, FL 33713) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCKENNA VOLKSWAGEN AT (888) 355-5733 (LOCATED AT 18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.