NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
10 reportsClear category filterMileage unknown · Dec 28, 2022
Fuel/propulsion SystemSuspension
Vehicle has major fuel pump issue, currently at 132,000 and noticing loss of power, car shaking, and occasional stall. A code reader is unable able to detect the issue which is a major concern. I have contacted the volkswagen Manufacturer and I consistently keep getting ignored after bringing up the recall that was put out for t…
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Vehicle has major fuel pump issue, currently at 132,000 and noticing loss of power, car shaking, and occasional stall. A code reader is unable able to detect the issue which is a major concern. I have contacted the volkswagen Manufacturer and I consistently keep getting ignored after bringing up the recall that was put out for the fuel pump. While driving on the highway my rear and front suspension failed and dropped suddenly while moving slowly during traffic. I whave only been able to repair the front shocks and struts so far, but the rear are needed as well. I would like to state that all the parts are original manufacturer parts.
NHTSA ODI #11499252
181 miles · Mar 19, 2014
Service BrakesSteeringSuspensionCrash
I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVER…
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I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSUED A TICKET HAD MY CAR TOWED AND I. AM HAVING HEADACHES AND NECK PAIN WHICH I'M GETTING TREATED..I DON'T FEEL AS IF THAT CAR WAS SAFE TO NE DRIVING.. *TR
NHTSA ODI #10573575
70,000 miles · Apr 26, 2012
Suspension
FRONT CONTROL ARMS FAILURE. VERY COMMON IN THIS SUSPENSION DESIGN. THERE HAS BEEN A RECALL ISSUED IN EUROPE FOR THE SAME PROBLEM. LIKEWISE, THE AUDI A4 SHARES THE SAME CHASSIS AND SAME FRONT END SUSPENSION. THESE CONTROL ARMS ARE SERIOUSLY UNDER DESIGNED. THIS IS DANGEROUS! HAVING THIS FAIL WHILE DRIVING WILL RESULT IN DEATH OR …
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FRONT CONTROL ARMS FAILURE. VERY COMMON IN THIS SUSPENSION DESIGN. THERE HAS BEEN A RECALL ISSUED IN EUROPE FOR THE SAME PROBLEM. LIKEWISE, THE AUDI A4 SHARES THE SAME CHASSIS AND SAME FRONT END SUSPENSION. THESE CONTROL ARMS ARE SERIOUSLY UNDER DESIGNED. THIS IS DANGEROUS! HAVING THIS FAIL WHILE DRIVING WILL RESULT IN DEATH OR SERIOUS INJURY. THIS IS A DESIGN FLAW, AND IS BEING OVERLOOKED. THE BUSHINGS ON MY CONTROL ARMS (ALL 4 FOR EACH OF MY FRONT WHEELS, EIGHT IN TOTAL) ARE SERIOUSLY CRACKED AND NEED REPLACEMENT. THIS IS NOT SOMETHING THAT SHOULD BE FAILING AT 50K AND 70K MILES. VOLKSWAGEN SHOULD BE HELD RESPONSIBLE FOR REPLACING FAILED CONTROL ARMS. *TR
NHTSA ODI #10456577
77,908 miles · Sep 9, 2011
Engine And Engine CoolingSuspension
I HAVE A 2003 VOLKSWAGEN PASSAT WITH 77,650 MILES WITH PROBLEMS WITH THE OILPUMP AND ENGINE PROBLEMS THAT IS UNKNOWN. THE AUTOMOBILE WILL STALL NOT START IT HASN'T BEEN DRIVEN IN OVER 6 MONTHS DUE TO THE RATTLING NOISE IN THE ENGINE AND I BELIEVE SLUGGED IS BUILD UP IN THE ENGINE BUT SINCE THEN I HAVE REPLACED TWO OILPUMPS IN TH…
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I HAVE A 2003 VOLKSWAGEN PASSAT WITH 77,650 MILES WITH PROBLEMS WITH THE OILPUMP AND ENGINE PROBLEMS THAT IS UNKNOWN. THE AUTOMOBILE WILL STALL NOT START IT HASN'T BEEN DRIVEN IN OVER 6 MONTHS DUE TO THE RATTLING NOISE IN THE ENGINE AND I BELIEVE SLUGGED IS BUILD UP IN THE ENGINE BUT SINCE THEN I HAVE REPLACED TWO OILPUMPS IN THE VEHICLE AND THE SENSORS. ENGINE OIL PRESSURE FAILURE AND DEFECTIVE COILS ON EACH CYLINDER. *TR
NHTSA ODI #10424540
Mileage unknown · Apr 1, 2010
Fuel System, GasolineSuspensionFire
2003 VOLKSWAGEN PASSAT FIRE*CW THE CONSUMER STATED WHILE DRIVING A LIGHT BLINKED ON THE DASHBOARD. ACCORDING TO THE OWNER'S MANUAL, IT WAS A LIGHT FOR THE CATALYTIC CONVERTER. WHEN THE CONSUMER ARRIVED TO THE DEALER, THE LIGHT WENT OUT, AND THEY COULD NOT FIND A PROBLEM. THE LIGHT RETURNED SHORTLY THEREAFTER AND STAYED ON. THE …
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2003 VOLKSWAGEN PASSAT FIRE*CW THE CONSUMER STATED WHILE DRIVING A LIGHT BLINKED ON THE DASHBOARD. ACCORDING TO THE OWNER'S MANUAL, IT WAS A LIGHT FOR THE CATALYTIC CONVERTER. WHEN THE CONSUMER ARRIVED TO THE DEALER, THE LIGHT WENT OUT, AND THEY COULD NOT FIND A PROBLEM. THE LIGHT RETURNED SHORTLY THEREAFTER AND STAYED ON. THE DEALER REPAIRED THE LIGHT. THE BALL JOINTS FAILED, BUT THEY WERE NOT COVERED UNDER WARRANTY. SOON, THE LIGHT ILLUMINATED ON THE DASHBOARD AGAIN, THAT WAS SUPPOSED TO HAVE BEEN FIXED BY THE DEALER EARLIER IN THE YEAR. THE CONSUMER CONTINUED DRIVING, WHEN SUDDENLY ANOTHER MOTORIST INFORMED HER THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THE FIRE WAS CAUSED BY THE CATALYTIC CONVERTER. THE CONSUMER'S INSURANCE AGENT CONTACTED HER AND ADVISED HER VOLKSWAGEN WAS COVERING ALL THE COST RELATED TO THE INCIDENT, BECAUSE THE FIRE WAS A RESULT OF A RECALL THAT HAD NOT BEEN TAKEN CARE OF BY THE AUTHORIZED DEALER FROM WHERE THE VEHICLE WAS PURCHASED. *JB
NHTSA ODI #10313156
39,000 miles · Feb 14, 2009
Suspension
CAR WENT IN FOR BRAKE JOB AT 39,000 MILES. MECHANIC FOUND THAT BOTH FRONT CV JOINTS WERE CRACKED AND FRONT AXLES AND CV BOOTS WOULD NEED REPLACEMENT. THIS WAS CLOSE TO A $1,000.00 REPAIR JOB ON A CAR WITH UNDER 40,000 MILES. APPARENTLY THIS IS A NOT UNCOMMON PROBLEM WITH 5TH GENERATION PASSAT VEHICLES. I FEEL VOLKSWAGEN SHOUL…
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CAR WENT IN FOR BRAKE JOB AT 39,000 MILES. MECHANIC FOUND THAT BOTH FRONT CV JOINTS WERE CRACKED AND FRONT AXLES AND CV BOOTS WOULD NEED REPLACEMENT. THIS WAS CLOSE TO A $1,000.00 REPAIR JOB ON A CAR WITH UNDER 40,000 MILES. APPARENTLY THIS IS A NOT UNCOMMON PROBLEM WITH 5TH GENERATION PASSAT VEHICLES. I FEEL VOLKSWAGEN SHOULD DO A RECALL ON THIS PROBLEM. *TR
NHTSA ODI #10258660
32,000 miles · Sep 18, 2008
Suspension
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR. THE TECHNICIAN DISCOVERED THAT THE CV BOOT ON THE FRONT DRIVER AND PASSENGER WHEELS WERE CRACKED. THE TECHNICIAN STRONGLY ADVISED THAT THE FAILURES BE REPAIRED TO AVOID FURTHER DAMAGES WITHIN THE SUSPENSION SYSTEM.…
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TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REPAIR. THE TECHNICIAN DISCOVERED THAT THE CV BOOT ON THE FRONT DRIVER AND PASSENGER WHEELS WERE CRACKED. THE TECHNICIAN STRONGLY ADVISED THAT THE FAILURES BE REPAIRED TO AVOID FURTHER DAMAGES WITHIN THE SUSPENSION SYSTEM. THE ESTIMATED REPAIR COST WAS $700. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 32,000.
NHTSA ODI #10242855
Mileage unknown · Mar 6, 2007
Electrical SystemEngine And Engine CoolingExterior Lighting
HEADLIGHTS FAILS PROPER FUNCTION. THEY HAVE BEEN REPLACED. SEAT BELTS AND SUN ROOF DO NOT WORK PROPERLY. ENGINE REPLACED; STEERING WHEELS - CAR PULLS TO THE RIGHT EVERYTIME AN ALIGNMENT WAS DONE AND THEY CALIBRATED THE WHEELS. - PROBLEM CONTINUED - THIS PROBLEM CAUSED THE TIRES TO BE DESTROYED IN A FEW KMS - LESS 20 000; W…
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HEADLIGHTS FAILS PROPER FUNCTION. THEY HAVE BEEN REPLACED. SEAT BELTS AND SUN ROOF DO NOT WORK PROPERLY. ENGINE REPLACED; STEERING WHEELS - CAR PULLS TO THE RIGHT EVERYTIME AN ALIGNMENT WAS DONE AND THEY CALIBRATED THE WHEELS. - PROBLEM CONTINUED - THIS PROBLEM CAUSED THE TIRES TO BE DESTROYED IN A FEW KMS - LESS 20 000; WATER INFILTRATION - FOR NOW IT IS FIXED; TRUNK WAS HARD TO OPEN AND CLOSE - PROBLEM FIXED. FRONT DOORS VIBRATED - THE RUBBER OF THE DOORS ARE BEING EXHIBITING SIGNS OF DAMAGE; THE FRONT GLASS ( WINDSCREEN ) ISN'T FROM THE SAME YEAR OF ALL THE OTHERS. *JB
NHTSA ODI #10184288
40,600 miles · Jan 23, 2006
Fuel System, OtherService Brakes, HydraulicSuspension
DT*: THE CONTACT STATED WHILE TRAVELING UP HILL AT 25MPH THE VEHICLE SPUTTERED AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. PREVIOUSLY THE CONTACT EXPERIENCED BRAKING PROBLEMS WHILE TRAVELING AT HIGH SPEEDS. THERE WAS VIBRATION AND GRABBING IN FRONT END OF THE VE…
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DT*: THE CONTACT STATED WHILE TRAVELING UP HILL AT 25MPH THE VEHICLE SPUTTERED AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. PREVIOUSLY THE CONTACT EXPERIENCED BRAKING PROBLEMS WHILE TRAVELING AT HIGH SPEEDS. THERE WAS VIBRATION AND GRABBING IN FRONT END OF THE VEHICLE WHEN BRAKING. THE VEHICLE WAS SEEN BY THE SERVICE DEALER FOUR TIMES. THE FRONT ROTORS, THE REAR ROTORS AND BOTH CONTROL ARMS WERE REPLACED. THE PROBLEM WAS CORRECTED BY THE REPLACEMENT OF THESE PARTS FOR TWENTY THOUSAND MILES AND HAS NOW RETURNED.
NHTSA ODI #10148372
Mileage unknown · Feb 21, 2005
Suspension
I HAVE A 2003 VW PASSAT SW. ABOUT A YEAR AFTER I BOUGHT IT I NOTICED WHEN IT STARTED TO GET COLD IN THE WINTER THE RIGHT FRONT SUSPENSION WOULD MAKE NOISES AS IF SOMETHING WAS GRINDING OR BROKE IN THE SUSPENSION. I BROUGHT THE CAR TO VICTORY VW IN HARRISBURG, PA IN THE LATE FALL/EARLY WINTER OF 03'. THEY ENDED UP CHANGING THE…
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I HAVE A 2003 VW PASSAT SW. ABOUT A YEAR AFTER I BOUGHT IT I NOTICED WHEN IT STARTED TO GET COLD IN THE WINTER THE RIGHT FRONT SUSPENSION WOULD MAKE NOISES AS IF SOMETHING WAS GRINDING OR BROKE IN THE SUSPENSION. I BROUGHT THE CAR TO VICTORY VW IN HARRISBURG, PA IN THE LATE FALL/EARLY WINTER OF 03'. THEY ENDED UP CHANGING THE CONTROL ARMS THAT TIME I BELIEVE. WELL, THIS YEAR WHEN IT STARTED GETTING COLD THE NOISES CAME BACK. I HAVE HAD THE CAR IN THE SAME DEALERSHIP TWICE TO HAVE THE PROBLEM CHECKED OUT. BOTH TIMES THE CAR HAS BEEN IN THE SHOP THE AIR TEMP HAS BEEN TOO WARM FOR THE NOISES TO BE REPRODUCED. I'VE LOOKED AROUND THE INTERNET ON VARIOUS VW BLOGS AND FOUND THAT THERE ARE OTHERS ALSO HAVING PROBLEMS WITH THEIR RIGHT FRONT SUSPENSION AS I AM. I ALSO FOUND THAT SOME ARE HAVING PROBLEMS WITH FRONT SUSPENSION IN GENERAL. MY DILEMMA IS THAT THIS CAR IS GETTING READY TO GO OUT OF WARRANTY IN ABOUT A THOUSAND MILES AND I DON'T FEEL IT'S MY RESPONSIBILITY TO FIX THIS PROBLEM WHEN IT HAS BEEN FIXED BY VW IN THE PAST AND WILL PROBABLY NEED TO BE FIXED AGAIN IN THE FUTURE. ANY HELP YOU CAN GIVE ON THIS ISSUE IS APPRECIATED.
NHTSA ODI #10111878
Official recalls
6Jun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
Apr 7, 2008
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Consequence & remedy
Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Aug 28, 2007
ON CERTAIN VEHICLES EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.
Consequence & remedy
Consequence: IF FUEL FLOW TO THE ENGINE IS INTERRUPTED, THE VEHICLE COULD STALL WITHOUT WARNING AND THUS PRESENT A POTENTIAL RISK OF CRASH.
Remedy: DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 28, 20007. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834. THIS RECALL IS A SUPPLEMENT TO A PREVIOUS CAMPAIGN (PLEASE SEE 06V017).
Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Jan 23, 2006
ON CERTAIN VEHICLES PRODUCED FROM SEPTEMBER 2002 - MARCH 2003, EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.
Consequence & remedy
Consequence: IF FUEL FLOW TO THE ENGINE IS INTERRUPTED, THE VEHICLE COULD STALL WITHOUT WARNING AND THUS PRESENT A POTENTIAL RISK OF CRASH.
Remedy: DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834.
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA11002 · Engine Compartment Fire
Opened Jan 26, 2011 · Closed Feb 17, 2012
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.
Additional source detail variants (2)
Electrical System
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.
Engine And Engine Cooling
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.
PE10027 · Engine Compartment Fire
Opened Jul 26, 2010 · Closed Feb 7, 2011
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.
Additional source detail variants (2)
Electrical System
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.
Engine And Engine Cooling
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.
PE08008 · Fuel Tank Leak
Opened Jan 31, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly:pressure Relief Devices
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Fuel System, Gasoline:storage:tank Assembly
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage:tank Assembly
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Fuel System, Other:storage:tank Assembly:pressure Relief Devices
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Fuel System, Other:storage:tank Assembly:pressure Relief Devices
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
PE07024 · Passenger/engine Compartment Fires
Opened May 10, 2007 · Closed Sep 28, 2007
Status: closed (inferred from source dates) · Electrical System:ignition
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATIONHAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-014).
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.