NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
90 reportsClear category filter145,344 miles · Oct 10, 2007
Electrical SystemFire
ENGINE IGNITION COILS FAIL, CAUSING A HESITATION IN ENGINE, WHICH IS DANGEROUS AND MAY LEAD TO AN ACCIDENT IN TRAFFIC. THE COILS DO NOT FAIL ALL AT ONCE, AND VW WILL ONLY REPLACE IF THEY FAIL. ONE OF THE COILS FAILED AND THE CAR CAUGHT ON FIRE DUE TO COIL DROPPING ONTO THE CATALYTIC CONVERTER. VW REFUSES TO REPLACE ANY FURTHER I…
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ENGINE IGNITION COILS FAIL, CAUSING A HESITATION IN ENGINE, WHICH IS DANGEROUS AND MAY LEAD TO AN ACCIDENT IN TRAFFIC. THE COILS DO NOT FAIL ALL AT ONCE, AND VW WILL ONLY REPLACE IF THEY FAIL. ONE OF THE COILS FAILED AND THE CAR CAUGHT ON FIRE DUE TO COIL DROPPING ONTO THE CATALYTIC CONVERTER. VW REFUSES TO REPLACE ANY FURTHER IGNITION COILS. *JB
NHTSA ODI #10205356
88,131 miles · Aug 29, 2007
Electrical SystemFuel System, Gasoline
VEHICLE WOULD NOT START ON AUG. 26. STARTER CRANKED BUT ENGINE FAILED TO TURN OVER AND START. DEALER DIAGNOSED AS FUEL PUMP FAILURE. VEHICLE HAS APPROXIMATELY 88,000 MILES. WE WERE INFORMED MANUFACTURER VW HAS RECALLED FUEL PUMPS FOR THIS MAKE AND MODEL YEAR (2003) BUT NOT THIS PARTICULAR VIN. WE ALSO UNDERSTAND VW ORIGINALLY LI…
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VEHICLE WOULD NOT START ON AUG. 26. STARTER CRANKED BUT ENGINE FAILED TO TURN OVER AND START. DEALER DIAGNOSED AS FUEL PUMP FAILURE. VEHICLE HAS APPROXIMATELY 88,000 MILES. WE WERE INFORMED MANUFACTURER VW HAS RECALLED FUEL PUMPS FOR THIS MAKE AND MODEL YEAR (2003) BUT NOT THIS PARTICULAR VIN. WE ALSO UNDERSTAND VW ORIGINALLY LIMITED RECALL TO AN EVEN SMALLER BATCH OF VINS. WE BELIEVE THE FUEL PUMP DEFECT IS MORE EXTENSIVE THAN VW IS WILLING TO ACKNOWLEDGE. THE REPAIR IS CURRENTLY NOT UNDER WARRANTY AND WILL COST OUR FAMILY APPROXIMATELY $655 TO REPAIR, PLUS TOWING AND CAR RENTAL COSTS. WE ARE LUCKY THE FAILURE OCCURRED DURING A COLD START AND NOT ON THE ROAD, WHERE WE COULD HAVE BEEN STRANDED IN A DESERT, A STORM, OR THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. THIS IS A MAJOR SAFETY CONCERN. AFTER DEALER CLAIMED TO HAVE FIXED PROBLEM ON AUG. 29,2007, WE TOOK THE VEHICLE HOME AND IT AGAIN FAILED TO START, OR EVEN CRANK. DEALER HAS TOWED IT BACK AND IS REVIEWING. *TR UPDATED 01-15-08. *KB THE CONSUMER STATED THE SECOND FAILURE WAS DIAGNOSED AS A FAILED BATTERY. UPDATED *JB
NHTSA ODI #10201130
49,000 miles · Aug 14, 2007
Electrical System
BATTERY GOING DEAD WITHOUT TIME OR REASON; DOORS WOULD LOCK AUTOMATICALLY WITH NO ONE AROUND; TRUNK WOULD UNLOCK AND WOULD NOT SHUT WITHOUT KEY INTERVENTION; LIGHT ON DRIVER'S DOOR LOCK WOULD FLASH INCESSANTLY WITH NO ONE NEAR. CAR WENT OVER FOUR YEARS WITH NO INCIDENT AND SUDDENLY STARTED ACTING "STRANGE." NO CHANGES OR WORK DO…
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BATTERY GOING DEAD WITHOUT TIME OR REASON; DOORS WOULD LOCK AUTOMATICALLY WITH NO ONE AROUND; TRUNK WOULD UNLOCK AND WOULD NOT SHUT WITHOUT KEY INTERVENTION; LIGHT ON DRIVER'S DOOR LOCK WOULD FLASH INCESSANTLY WITH NO ONE NEAR. CAR WENT OVER FOUR YEARS WITH NO INCIDENT AND SUDDENLY STARTED ACTING "STRANGE." NO CHANGES OR WORK DONE ON ELECTRICAL SYSTEM SINCE NEW WHEN THE BATTERY HAD TO BE REPLACED TWICE. DEALER HAS BEEN VERY COOPERATIVE BUT UNSUCCESSFUL IN FINDING SOURCE, KEEPING CAR AS LONG AS THREE WEEKS (WITH A "LOANER") AND NOT CHARGING EXCEPT FOR A SMALL FIRST TIME INSPECTION. SIX RETURNS TO DEALERSHIP WITH SOME RELIEF; ONLY THE BATTERY GOES DEAD WITH IRREGULARITY. WE HAVE A 2000 PASSAT THAT SITS NEARBY AND HAS NEVER EXPERIENCED THE PROBLEM. NUMBER OF FAILURES IS ONE, BUT ALL RELATED . . SIX TRIPS TO DEALERSHIP AND RELIEF ON ALL BUT THE BATTERY GOING DEAD. WE ARE 80 AND FEAR THAT WE WILL BE CAUGHT OUT AND HAVE SERIOUS PROBLEMS. ALL DATES ARE APPROX. *JB
NHTSA ODI #10199607
46,500 miles · Aug 1, 2007
Electrical SystemFuel System, Gasoline
MY 2003 PASSAT WITH 46,000 MILES AND REGULAR 5,000 MILES SERVICE VISITS RECENTLY HAD TWO MAJOR PROBLEMS. THE ALTERNATOR WENT BAD AND WAS PRODUCING NEARLY TWICE THE VOLTAGE. THERE WERE NO SERVICE BULLETINS OR RECALLS ON THIS ITEM AND WAS FIXED AT A SIGNIFICANT COST TO ME. NEXT WAS THE FUEL TANK. I FIRST EXPERIENCED AN ODOR WH…
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MY 2003 PASSAT WITH 46,000 MILES AND REGULAR 5,000 MILES SERVICE VISITS RECENTLY HAD TWO MAJOR PROBLEMS. THE ALTERNATOR WENT BAD AND WAS PRODUCING NEARLY TWICE THE VOLTAGE. THERE WERE NO SERVICE BULLETINS OR RECALLS ON THIS ITEM AND WAS FIXED AT A SIGNIFICANT COST TO ME. NEXT WAS THE FUEL TANK. I FIRST EXPERIENCED AN ODOR WHICH TURNED OUT TO BE A LEAK IN THE GAS TANK. I AM WORKING WITH AN EXCELLENT VOLKSWAGEN SERVICE BUSINESS WHICH IS NOT A DEALERSHIP. VW AMERICA WILL ONLY TAKE THE WORD OF A LICENSED DEALER. THE DEFECTIVE TANK IS CURRENTLY BEING REPLACED AT A VERY SIGNIFICANT COST TO ME. THERE ARE NO SERVICE BULLETINS OR RECALLS ON MY VIN. I UNDERSTAND THAT A LOCAL DEALERSHIP HAS HAD TO REPLACE A FEW OF THESE. THIS IS A VERY NICE CAR DEVELOPING A BAD REPUTATION. I HAVE SAFETY CONCERNS WITH THIS CAR AND WONDER WHAT WILL HAPPEN NEXT. *JB
NHTSA ODI #10198195
80,000 miles · Jun 25, 2007
Electrical SystemUnknown Or Other
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT HAS HAD THE VEHICLE REPAIRED, HOWEVER, SEVERAL FAILURES CONTINUE TO RECUR. THE FAILURES INCLUDE THE INSTRUMENT PANEL LIGHTS, CRUISE CONTROL, HEATED SEATS, THE REGULATOR PIN IN THE PASSENGER SIDE REAR WINDOW, THE GLOVE COMPARTMENT, AND THE HEAD LIGHTS. THE FAILURES WERE…
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TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT HAS HAD THE VEHICLE REPAIRED, HOWEVER, SEVERAL FAILURES CONTINUE TO RECUR. THE FAILURES INCLUDE THE INSTRUMENT PANEL LIGHTS, CRUISE CONTROL, HEATED SEATS, THE REGULATOR PIN IN THE PASSENGER SIDE REAR WINDOW, THE GLOVE COMPARTMENT, AND THE HEAD LIGHTS. THE FAILURES WERE NOTICED WHILE DRIVING 40 MPH. THE CURRENT MILEAGE IS 109,000 AND FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10194191
60,100 miles · May 16, 2007
Electrical System
THE VEHICLE WAS TRAVELING AT 60 MPH ON THE ROAD AND THEN IT STARTED TO SHAKE AND LOST POWER. THE VEHICLE CHECK ENGINE LIGHT CAME ON AND STARTED TO BLINK. THE INCIDENT NEARLY CAUSED AN ACCIDENT AS OTHERS VEHICLES WERE TRYING TO AVOID COLLISION WITH THIS CAR. THE DEFECT WAS THE IGNITION COIL FOR CYLINDER NUMBER 2.*AK
NHTSA ODI #10190916
7,000 miles · Apr 12, 2007
Electrical SystemExterior LightingVisibility
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 VOLKSWAGEN PASSAT WITH 7000 FAILURE MILEAGE THE BRAKE LIGHTS INTERMITTENTLY TURNED OFF. ALSO, THE DRIVER'S SIDE FRONT HEADLIGHT TURNS OFF, THE REAR PASSENGER SIDE WINDOW, AND THE HORN DID NOT OPERATE. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, BUT THEY STILL COULD NOT D…
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TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 VOLKSWAGEN PASSAT WITH 7000 FAILURE MILEAGE THE BRAKE LIGHTS INTERMITTENTLY TURNED OFF. ALSO, THE DRIVER'S SIDE FRONT HEADLIGHT TURNS OFF, THE REAR PASSENGER SIDE WINDOW, AND THE HORN DID NOT OPERATE. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, BUT THEY STILL COULD NOT DETERMINE THE CAUSE OF THE PROBLEMS. THE CURRENT MILEAGE WAS 105,944. *AK
NHTSA ODI #10187663
62,718 miles · Apr 3, 2007
Electrical System
DASHBOARD SERVICE LIGHT BEGAN FLASHING, CAR BUCKED AND RAN ON REDUCED POWER ONLY. TOWED THE UNIT TO PATRICK MOTORS VW IN AUBURN MA. DX WAS IGNITION COILS AND PLUGS NEEDED. COST ME $365.00 TO REPAIR. I ARGUED THAT THE PAYMENT WAS ON THEM BASED ON THE FEB. 2003 VW SERVICE CAMPAIGN WHICH DICTATED THAT MY MODEL WAS INVOLVED IN DE…
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DASHBOARD SERVICE LIGHT BEGAN FLASHING, CAR BUCKED AND RAN ON REDUCED POWER ONLY. TOWED THE UNIT TO PATRICK MOTORS VW IN AUBURN MA. DX WAS IGNITION COILS AND PLUGS NEEDED. COST ME $365.00 TO REPAIR. I ARGUED THAT THE PAYMENT WAS ON THEM BASED ON THE FEB. 2003 VW SERVICE CAMPAIGN WHICH DICTATED THAT MY MODEL WAS INVOLVED IN DEFECTIVE COIL INSTALLATION AT THE FACTORY. I EVEN CALLED THE VW TOLL-FREE CUSTOMER CARE AND WAS TOLD THAT MY CAR'S VIN FAILED TO MATCH THE DEFECTIVE GROUP. OBVIOUSLY I CANNOT UNDERSTAND WHY IT WOULD BE EXCLUDED FROM THE DEFECTIVE GROUP WHEN THE COIL COMPONENTS HAVE TO BE REPLACED AT 62000 MILES. I WOULD EXPECT SUCH A REPAIR AT 100,000 MILES. THIS UNIT IS A 1.8T 2003 VW PASSAT. *JB
NHTSA ODI #10186958
62,000 miles · Mar 12, 2007
Electrical System
THIS CAR WAS PURCHASED NEW IN FEB 2003. TWO IGNITION COILS REPLACED. I AWAIT THE BILL FOR THE REMAINING 2 COILS THAT WILL LIKELY GO BAD. THE DEALERSHIP ADVISED ME THAT THIS HAD BEEN RECALLED ON THE 2001-2002 MODELS. I AM PERPLEXED BY THIS INFORMATION BEING I SEE NO RECALLS ON IGNITION COILS, BUT I DO SEE A HOST OF COMPLAINT…
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THIS CAR WAS PURCHASED NEW IN FEB 2003. TWO IGNITION COILS REPLACED. I AWAIT THE BILL FOR THE REMAINING 2 COILS THAT WILL LIKELY GO BAD. THE DEALERSHIP ADVISED ME THAT THIS HAD BEEN RECALLED ON THE 2001-2002 MODELS. I AM PERPLEXED BY THIS INFORMATION BEING I SEE NO RECALLS ON IGNITION COILS, BUT I DO SEE A HOST OF COMPLAINTS. *JB
NHTSA ODI #10184866
35,000 miles · Mar 9, 2007
Electrical System
VEHICLE BATTERY GOES DEAD IF CAR SITS FOR MORE THAN 3 DAYS WITHOUT BEING STARTED. ALTERNATOR WIRING HARNESS HAS BEEN REPLACED ONCE. BATTERY HAS BEEN REPLACE 5 TIMES IN 6 MONTHS. DEALER CAN NOT FIND ANYTHING THAT IS DRAINING THE BATTERY AND INSISTS THAT "NOTHING IS WRONG WITH THE CAR AND THAT IT IS PERFECTLY NORMAL (EXCEPT FOR A …
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VEHICLE BATTERY GOES DEAD IF CAR SITS FOR MORE THAN 3 DAYS WITHOUT BEING STARTED. ALTERNATOR WIRING HARNESS HAS BEEN REPLACED ONCE. BATTERY HAS BEEN REPLACE 5 TIMES IN 6 MONTHS. DEALER CAN NOT FIND ANYTHING THAT IS DRAINING THE BATTERY AND INSISTS THAT "NOTHING IS WRONG WITH THE CAR AND THAT IT IS PERFECTLY NORMAL (EXCEPT FOR A DEAD BATTERY) FOR THIS TO HAPPEN. "JUST START THE CAR EVERY 1-2 DAYS" IS THEIR REMEDY. I HAVE NEVER HEARD OF ANYTHING SO LAME IN MY LIFE!! *JB
NHTSA ODI #10184682
Official recalls
6Jun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
Apr 7, 2008
VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.
Consequence & remedy
Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Aug 28, 2007
ON CERTAIN VEHICLES EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.
Consequence & remedy
Consequence: IF FUEL FLOW TO THE ENGINE IS INTERRUPTED, THE VEHICLE COULD STALL WITHOUT WARNING AND THUS PRESENT A POTENTIAL RISK OF CRASH.
Remedy: DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 28, 20007. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834. THIS RECALL IS A SUPPLEMENT TO A PREVIOUS CAMPAIGN (PLEASE SEE 06V017).
Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Jan 23, 2006
ON CERTAIN VEHICLES PRODUCED FROM SEPTEMBER 2002 - MARCH 2003, EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.
Consequence & remedy
Consequence: IF FUEL FLOW TO THE ENGINE IS INTERRUPTED, THE VEHICLE COULD STALL WITHOUT WARNING AND THUS PRESENT A POTENTIAL RISK OF CRASH.
Remedy: DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834.
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA11002 · Engine Compartment Fire
Opened Jan 26, 2011 · Closed Feb 17, 2012
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.
Additional source detail variants (2)
Electrical System
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.
Engine And Engine Cooling
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fire reports attributable to the COP coils.After further review of the details as contained in each report, ODI determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.These COP coil fires were characterized as initiated from within the COP coil circuit located at the top of the engine block and below the plastic engine cover.The fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in ODI?s investigation in 2007 and 2008.There were no reports of crashes or personal injury in this examination.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstancesSee the Closing Report for additional details.
PE10027 · Engine Compartment Fire
Opened Jul 26, 2010 · Closed Feb 7, 2011
Status: closed (inferred from source dates) · Electrical System; Engine And Engine Cooling
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.
Additional source detail variants (2)
Electrical System
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.
Engine And Engine Cooling
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Some of the complaints indicated that the ignition coils were replaced more than once.The scope of PE10-027 focused on Model Years (MY)2002-2003 Passat vehicles.Volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other MY Passat vehicles.ODI needs to further investigate this issue.To facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an Engineering Analysis, EA11-002.
PE08008 · Fuel Tank Leak
Opened Jan 31, 2008 · Closed May 30, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly:pressure Relief Devices
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Fuel System, Gasoline:storage:tank Assembly
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Fuel System, Gasoline:storage:tank Assembly
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Fuel System, Other:storage:tank Assembly:pressure Relief Devices
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
Fuel System, Other:storage:tank Assembly:pressure Relief Devices
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.
EA07014 · Passenger Engine Compartment Fires
Opened Sep 28, 2007 · Closed Jul 7, 2008
Status: closed (inferred from source dates) · Electrical System:ignition; Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Additional source detail variants (2)
Electrical System:ignition
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Engine And Engine Cooling:exhaust System
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
PE07024 · Passenger/engine Compartment Fires
Opened May 10, 2007 · Closed Sep 28, 2007
Status: closed (inferred from source dates) · Electrical System:ignition
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATIONHAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-014).
DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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