NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
455 reports40,000 miles · Jan 3, 2007
Power Train
2003 VW JETTA AT 40K MILES TRANS HAD TO BE REPLACED IN FEB 06, JUNE 06 SAME SYMPTOMS, TOLD BY DEALER NOT TO BE CONCERNED THAT THE SENSORS TAKE TIME TO ADJUST TO NEW TRANS, EMISSIONS LIGHT ON DEALER SAYS NOT TO WORRY IF IT DOES NOT STAY ON, CONTINUE TO CALL,WITH SAME RESPONSE. DEC 06 CAR LOSES POWER ON INTERSTATE TAKES TWO WKS T…
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2003 VW JETTA AT 40K MILES TRANS HAD TO BE REPLACED IN FEB 06, JUNE 06 SAME SYMPTOMS, TOLD BY DEALER NOT TO BE CONCERNED THAT THE SENSORS TAKE TIME TO ADJUST TO NEW TRANS, EMISSIONS LIGHT ON DEALER SAYS NOT TO WORRY IF IT DOES NOT STAY ON, CONTINUE TO CALL,WITH SAME RESPONSE. DEC 06 CAR LOSES POWER ON INTERSTATE TAKES TWO WKS TO MAKE AN APPT TO GET INTO DEALER, TOLD IT IS NOW THE TRANSMISSION CONTROL MODULE, VW WILL NOT WARRANTY ALTHOUGH THIS PART WAS NOT CHKD WHEN TRANS REPLACED, TOLD THIS PART IS THE BRAIN TO TRANS IT TELLS TRANS WHEN TO SHIFT. DEALER AND VW OF NO HELP. LOOKED AT CONSUMER AFFAIRS ON THE INTERNET NOTICED HUGE AMOUNT OF PEOPLE HAVING SAME PROBLEMS AS I SAME YEAR SAME MODEL. THE ECM LIGHT STAYS ON AND IS NOT EMITTING SMOKE. *NM
NHTSA ODI #10177679
25,000 miles · Dec 27, 2006
Fuel System, GasolineCrashFireInjury
OUR JETTA WAS REAR-ENDED AT A RED LIGHT AND THE GAS TANK EXPLODED, CAUSING THE CAR TO BECOME A FIREBALL. THE CAR WAS OBVIOUSLY TOTALLED, AND WE LOST ALL OF OUR BELONGINGS INSIDE THE CAR.
NHTSA ODI #10177058
57,000 miles · Dec 11, 2006
Air BagsCrashInjury
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH THROUGH AN INTERSECTION, THE VEHICLE WAS T-BONED ON THE PASSENGER SIDE. THE SIDE AND CURTAIN AIR BAGS DID NOT DEPLOY. FIVE PEOPLE SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. THE DEALER WAS NOT CONTACTED.
NHTSA ODI #10175798
63,180 miles · Dec 11, 2006
Exterior Lighting
DT*: THE CONTACT STATED WHILE TRAVELING 45 MPH, THE REAR BRAKE LIGHTS STAYED ILLUMINATED WITHOUT DEPRESSING THE BRAKE PEDAL. THERE WAS A NHTSA RECALL #04V096000, REGARDING EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE YEAR. UPDATED 08/1/07 *TR
NHTSA ODI #10175748
49,200 miles · Dec 8, 2006
Seats
DRIVER TURNED ON THE SEAT HEATER ON A COLD EVENING AFTER STARTING THE CAR. THE DRIVER-SIDE SEAT HEATER BEGINS TO OVERHEAT AND SMOKE WITH THREE MINUTES. THE DRIVER ALMOST HIT A PARKED CAR WHILE ATTEMPTING TO AVOID BEING BURNED BY THE SEAT. THE DRIVERS NO LONGER USE THE SEAT HEATER ON THE DRIVER SIDE, AT A LOSS OF $300. *NM
NHTSA ODI #10175610
130,000 miles · Dec 8, 2006
Exterior Lighting
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKE LIGHTS WERE NON RESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DETERMINED THE BRAKE SWITCH FAILED. THERE WAS A NHTSA RECALL #04V096000 REGARDING THE EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. THE VEHICLE WAS EXHIBITING THE SAME CHARACTERISTICS AS INDICATED IN THE RECALL …
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DT*: THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKE LIGHTS WERE NON RESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DETERMINED THE BRAKE SWITCH FAILED. THERE WAS A NHTSA RECALL #04V096000 REGARDING THE EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. THE VEHICLE WAS EXHIBITING THE SAME CHARACTERISTICS AS INDICATED IN THE RECALL HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA ODI #10175572
95,800 miles · Nov 13, 2006
Exterior Lighting
BRAKE LIGHT SWITCH FAILED, RESULTING IN NO BRAKE LIGHTS. THIS WAS REPAIRED BY DEALER ONLY TO FAIL AGAIN WITHIN A FEW DAYS. WHEN THE BRAKE LIGHT SWITCH FAILS THE BRAKES ETHER DO NOT WORK OR STAY ON WHEN THE PEDAL IS PUSHED. ALSO IF THE BRAKE LIGHTS DO STAY ON THE ACCELERATOR IS NON RESPONSIVE SINCE IT IS ELECTRONICALLY CONTROL…
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BRAKE LIGHT SWITCH FAILED, RESULTING IN NO BRAKE LIGHTS. THIS WAS REPAIRED BY DEALER ONLY TO FAIL AGAIN WITHIN A FEW DAYS. WHEN THE BRAKE LIGHT SWITCH FAILS THE BRAKES ETHER DO NOT WORK OR STAY ON WHEN THE PEDAL IS PUSHED. ALSO IF THE BRAKE LIGHTS DO STAY ON THE ACCELERATOR IS NON RESPONSIVE SINCE IT IS ELECTRONICALLY CONTROLLED. THIS SAME SWITCH HAS BEEN RECALLED IN PREVIOUS MODEL YEARS, THE SAME SWITCH IS BEING USED IN THIS MODEL. *NM
NHTSA ODI #10173376
Mileage unknown · Nov 2, 2006
Structure
WATER FOUND ON DRIVERS SIDE FLOORBOARDS, FRONT AND REAR. WATER VISIBLE AROUND SUNROOF CONTROLLER AND ON DIRVERS SIDE WINDSHIELD PANEL AIR BG. *NM
NHTSA ODI #10172495
142,433 miles · Oct 21, 2006
Exterior Lighting
I OWN A 2003 VW JETTA TDI. ON 10/17/2006 I WAS DRIVING DOWN THE INTERSTATE AT 72 MPH WHEN MY GLOW PLUG LIGHT BEGAN FLASHING. I HAD RECENTLY REPLACED THE GLOW PLUGS SO I CONTACTED THE DEALERSHIP. THEY STATED THAT IT WAS MOST LIKELY THE BRAKE LIGHT SWITCH. I WAS NOT TOLD THAT THIS PROBLEM CAUSES THE BRAKE LIGHTS NOT TO WORK. …
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I OWN A 2003 VW JETTA TDI. ON 10/17/2006 I WAS DRIVING DOWN THE INTERSTATE AT 72 MPH WHEN MY GLOW PLUG LIGHT BEGAN FLASHING. I HAD RECENTLY REPLACED THE GLOW PLUGS SO I CONTACTED THE DEALERSHIP. THEY STATED THAT IT WAS MOST LIKELY THE BRAKE LIGHT SWITCH. I WAS NOT TOLD THAT THIS PROBLEM CAUSES THE BRAKE LIGHTS NOT TO WORK. I LATER FOUND OUT THAT OTHER VW JETTA MODEL YEARS HAVE THE SAME DEFECT AND A RECALL HAS BEEN ISSUED FOR 99-02 MODELS. APPARENTLY 03 MODELS HAVE THE SAME PROBLEM BUT DEALERS ARE NOT INFORMING THEIR CUSTOMERS OF THE SAFETY ISSUES RELATED TO A MALFUNCTION IN THE BRAKE LIGHT SWITCH. *NM
NHTSA ODI #10171479
65,000 miles · Oct 17, 2006
Exterior LightingVisibility
2003 VW JETTA. BRAKE LIGHT SWITCH IS BROKEN CAUSING THE VEHICLE TO BE UNDRIVEABLE. ALSO, THE DRIVER SIDE WINDOWS KEEPS FALLING INTO THE DOOR. *NM
NHTSA ODI #10171141
Official recalls
2Jun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.
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