DRIVING ALONG, CLUTCH STARTED TO SLIP AT ABOUT 25,000 MILES, WHEN TAKEN TO DEALER THEY SAID THE PRESSURE PLATE IS COMPLETELY WORN AND ITS MY FAULT, AFTER MUCH RESEARCH THIS IS QUITE COMMON. I HAVE GOTTEN NOWHERE WITH CUSTOMER SERVICE OR ANY NUMBER OF MANAGERS.*AK
2003 Volkswagen Jetta
Owner reports · Recalls · Investigations
More warning signs than most Jetta years
Owner complaints for the 2003 Volkswagen Jetta are substantially higher than the model-year median of 68.
About this comparison →How this year compares
Owner complaints by model year
Compare all Jetta years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
374 reports with mileage · 81 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Seats. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
54 reportsI HAVE A 2003 VW JETTA TDI. AT 29,000 MILES THE CLUTCH FAILED IN THE MIDDLE OF A HIGHWAY IN A BLIZZARD. THE VW DEALER HAS NOT GIVEN ME ANY INFORMATION OTHER THAN THE CLUTCH FAILED DUE TO MY DRIVING AND THAT IT WILL COST $2000. I HAVE DRIVEN A JEEP WRANGLER OVER 100000 AND NEVER HAD A PROBLEM WITH THE CLUTCH. MY FAMILY AND I …
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I HAVE A 2003 VW JETTA TDI. AT 29,000 MILES THE CLUTCH FAILED IN THE MIDDLE OF A HIGHWAY IN A BLIZZARD. THE VW DEALER HAS NOT GIVEN ME ANY INFORMATION OTHER THAN THE CLUTCH FAILED DUE TO MY DRIVING AND THAT IT WILL COST $2000. I HAVE DRIVEN A JEEP WRANGLER OVER 100000 AND NEVER HAD A PROBLEM WITH THE CLUTCH. MY FAMILY AND I WERE IN DANGER IN THE MIDDLE OF INTERSTATE 70 FOR SEVERAL HOURS. IN ADDITION TO CALLING THE VW DEALER, I ALSO SPOKE WITH 2 CUSTOMER SERVICE REPRESENTATIVE WHO TOLD ME THERE IS NOTHING THEY CAN DO. I HAD THE CAR IN 2 WEEKS AGO FOR ANOTHER PROBLEM AND THE DEALER NEVER TOLD ME THAT MY CLUTCH WAS NOT FUNTIONING PROPERLY. VW SOLD ME THE CAR BASED ON QUALITY AND RELIABLITY IN BAD WEATHER. THEY CERTAINTLY CANNOT BACK WHAT THEY ARE MARKETING TO CONSUMERS. I HAVE NEVER HAD SUCH A TERRIBLE EXPERIENCE AS THIS. I WILL BE SEEKING LEGAL ACTION IF I AM NOT REMIBURSED FOR MY TROUBLES. *AK
I BEGAN NOTING TRANSMISSION PROBLEMS WITH MY CAR IN FEBRUARY OF 04. WHEN I BROUGHT IT TO THE ATTENTION OF MY DEALERSHIP AND VW OF AMERICA, THEY BOTH DISMISSED MY CONCERNS. THE CLUTCH WAS INSPECTED IN THE SPRING BUT THEY COULD FIND NO PROBLEM WITH IT. MY CLUTCH HAS NOW FAILED AT 18,600 MILES AND VW IS REFUSING TO REPAIR IT. …
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I BEGAN NOTING TRANSMISSION PROBLEMS WITH MY CAR IN FEBRUARY OF 04. WHEN I BROUGHT IT TO THE ATTENTION OF MY DEALERSHIP AND VW OF AMERICA, THEY BOTH DISMISSED MY CONCERNS. THE CLUTCH WAS INSPECTED IN THE SPRING BUT THEY COULD FIND NO PROBLEM WITH IT. MY CLUTCH HAS NOW FAILED AT 18,600 MILES AND VW IS REFUSING TO REPAIR IT. I HAVE NEVER DRIVEN ANYTHING OTHER THAN MANUAL TRASMISSION CARS AND HAVE NEVER NEEDED TO REPLACE A CLUTCH, EVEN AFTER 130K. THE DEALERSHIP HAS MY CAR AND REFUSES TO REPAIR IT. I HAVE NO TRANSPORATION AS A RESULT AS THEY WILL NOT GIVE ME A LOANER CAR WHILE I WAIT FOR THE FACTORY CUSTOMER SERVICE PERSON TO INSPECT THE CAR. I HAVE NOTIFIED THEM THAT I WILL SEEK LEMON LAW STATUS IF THEY FAIL TO REPAIR THE CAR BY OCTOBER 8TH, 2004. *AK
REPEATED COMPLETE CLUTCH FAILURE ON MY 2003 JETTA. I AM AN EXPERIENCED STANDARD TRANSMISSION DRIVER AND NEVER HAD PROBLEM LIKE THIS WITH ANY OTHER CAR. THE CLUTCH SEEMS TO BE OF LOW QUALITY AND VOLKWAGEN IS BLAIMING CLUTCH FAILURE ON THE DRIVER - EASY WAY OUT. *JB
COMPLETE CLUTCH FAILURE ON MY 2003 JETTA. I AM AN EXPERIENCED STANDARD TRANSMISSION DRIVER. *AK
THE TRANSMISSION IN MY 2003 VW JETTA HAS NOT WORKED RIGHT SINCE THE 1ST WEEK AFTER I BOUGHT THE CAR. IT SHIFTS INAPPROPRIATLEY AND HESITATES WHEN PULLING INTO ON ONCOMING TRAFFIC. I HAVE BEEN NEARLY HIT BY CARS AND TRUCKS ON SEVERAL OCCASIONS. WHEN GOING UP A HILL THE CAR SEEMS TO DOWNSHIFT OR SKIP A GEAR, THIS IS AN AUTOMATIC T…
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THE TRANSMISSION IN MY 2003 VW JETTA HAS NOT WORKED RIGHT SINCE THE 1ST WEEK AFTER I BOUGHT THE CAR. IT SHIFTS INAPPROPRIATLEY AND HESITATES WHEN PULLING INTO ON ONCOMING TRAFFIC. I HAVE BEEN NEARLY HIT BY CARS AND TRUCKS ON SEVERAL OCCASIONS. WHEN GOING UP A HILL THE CAR SEEMS TO DOWNSHIFT OR SKIP A GEAR, THIS IS AN AUTOMATIC TRANSMISSION. GOING 75 MILES AN HOUR RECENTLY THE CAR SEEMED TO DOWN SHIFT AND I THOUGHT THE CAR WAS GOING TO SPIN AROUND IN THE ROAD. I WAS ON THE TRANS CANADA HIGHWAY. VERY SCARY. WHEN USING THE CRUISE CONTROL THE CAR ACCELERATES EXTREMLEY FAST. THE CAR HAS BEEN FOR TRANSMISSION REPAIR 6 OR MORE TIMES. VOLKSWAGON IS AWARE. *AK
COMPLETE CLUTCH FAILURE, (THE CAR WILL IDLE IN ALL 5 GEARS) SUDDENLY THAT LEFT MY CAR DISABLED ON THE HIGHWAY WITH MY 2 Y/O SON IN HIS CAR SEAT 30 MILES AWAY FROM ANYWHERE.*AK
LAST JANUARY I BOUGHT MYSELF A 2003 JETTA STRAIGHT OFF THE LOT BRAND NEW. EVERYTHING WAS GOING GREAT UP TO OCTOBER ONCE THE COLD WEATHER STARTED TO SET IN. THE CAR IS AN AUTOMATIC AND WHEN LEAVING IT TO SIT FOR A PERIOD OF TIME I WOULD GET IN TO DRIVE THE CAR AND STARTING OUT WHEN SHIFTING FROM 2ND TO 3RD GEAR IT WOULD SLAM INTO…
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LAST JANUARY I BOUGHT MYSELF A 2003 JETTA STRAIGHT OFF THE LOT BRAND NEW. EVERYTHING WAS GOING GREAT UP TO OCTOBER ONCE THE COLD WEATHER STARTED TO SET IN. THE CAR IS AN AUTOMATIC AND WHEN LEAVING IT TO SIT FOR A PERIOD OF TIME I WOULD GET IN TO DRIVE THE CAR AND STARTING OUT WHEN SHIFTING FROM 2ND TO 3RD GEAR IT WOULD SLAM INTO GEAR. IT WAS ABSOLUTLY HORRIBLE AND SCARY FELT AS IF THE CAR WAS GOING TO BOTTOM OUT. SO I CALLED THE DEALERSHIP AND BROUGHT IT IN FOR A CHECK, THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR SO I TOOK IT HOME AGAIN BUT THE PROBLEM KEPT HAPPENING. SO AGAIN COME MARCH I BROUGHT IT BACK THIS TIME THEY HAD IT FOR A WHOLE WK AND AGAIN TOLD ME NOTHING WAS WRONG, SO I BROUGHT IT HOME AGAIN AND AGAIN LATER ON NOT EVEN A WEEK LATER IT STARTED TO SHIFT LATE AGAIN SO I CALLED AGAIN THIS TIME THE SERVICE REP TOLD ME THERE WAS NOTHING MORE HE COULD DO FOR ME. I CALLED THE VW COMPANY AND THEY TOLD ME IT WAS THE WAYI WAS DRIVING THE CAR "I WAS AN AGGRESSIVE DRIVER". I CALLED THE BBB AND OPENED UP A CLAIM AND NOW AGAIN THEY HAVE MY CAR AND I HAVE A RENTAL BUT AGAIN THEY ARE TELLING ME THERE IS NOTHING WRONG WITH THE CAR. NEVER ONCE HAS ANYONE APOLIGIZED. NO AUTOMATIC SHOULD SLAM INTO GEAR WHEN DRIVING IT. THEY HAVE DONE NOTHING TO EVEN TRY TO FIX THE PROBLEM. ALL THEY KEEP DOING IT TURNING IT AROUND ON ME AS IF IT IS MY FAULT THE WAY I AM DRIVING THE CAR.. I HAVE DONE RESEARCH ON MYVWLEMON.COM AND I HAVE FOUND A MILLION OTHER CUSTOMERS WITH THE SAME PROBLEM AND INFORMED BARRYS OF THIS AND THEY TOLD ME UNLESS IT IS THE EXACT SAME CAR SAME ENGINE SAME STYLE THERE IS NO CASE.. THIS IS THE ABSOLUTLY THE WORST I HAVE EVER BEEN TREATED FROM A COMPANY.
I OWN A 2003 VW JETTA. I BOUGHT IT ON 09/02. SINCE THEN I HAVE HAD A VARIETY OF PROBLEMS. FIRST IT WAS MY ELECTRICAL. BY BRAKE LIGHTS STAYED ON AND THE KEY LESS REMOTE DID NOT WORK I COULD NOT LOCK MY CAR AND NON OF THE INTERIOR AND EXTERIOR LIGHTS WORKED. I TOOK THIS PROBLEM TO VW AND THE SAID THAT I NEEDED TO MAKE AN APPONTMEN…
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I OWN A 2003 VW JETTA. I BOUGHT IT ON 09/02. SINCE THEN I HAVE HAD A VARIETY OF PROBLEMS. FIRST IT WAS MY ELECTRICAL. BY BRAKE LIGHTS STAYED ON AND THE KEY LESS REMOTE DID NOT WORK I COULD NOT LOCK MY CAR AND NON OF THE INTERIOR AND EXTERIOR LIGHTS WORKED. I TOOK THIS PROBLEM TO VW AND THE SAID THAT I NEEDED TO MAKE AN APPONTMENT BEFORE THEY WOULD HELP ME. SO I HAD TO DRIVE HOME WITH ALL THESE PROBLEMS AND MAKE MY APPT. THIS PROBLEM WAS FIXED HOWEVER OCCASIONALY THE BRAKE LIGHTS STILL STAY STUCK ON. THIS WAS ALSO NOTED TO VW. THE SECOND TIME I TOOK MY CAR IN FOR A RATTLE IN MY CLUTCH. I WAS TOLD I WOULD NEED TO TAKE MY CAR ON A TEST DRIVE WITH A CUSTOMER SERVICE REP (?). SO I DID AND SHE STATED SHE DID NOT HERE ANYTHING AND I TOLD HERE THAT WHEN I TAKE THE CLUTCH OUT IT DOES RATTLES VERY LOUD BUT WHEN I PUSH THE CLUTCH IN THE RATTLE STOPS. CUSTOMER SERVICE REP STATED SINCE SHE DID NOT HERE THIS SHE COULD NOT LET THE ACTUAL TECH LOOK AT IT. I DEMANDED THE TECH TO LOOK AT IT. FINALLY THE TECH AND CUSTOMER SERVICE REP TOLD ME I HAD A RATTLE IN MY CLUTCH DUE TO MY BALD TIRES.???? SINCE I DID NEED NEW TIRES, I REPLACED ALL 4. MY CLUTCH STILL RATTLED. (SHOCKER) I THEN DECIDED TO TAKE MY VW TO ANOTHER VW SERVICE DEALER, AND THEY DETERMINED THAT THE RATTLE WAS A LOOSE HEAT PLATE. VW DEALER STATED THIS WAS FIXED. THE NEXT DAY THIS RATTLE WAS STILL THERE. I HAVE TAKEN THIS CAR IN FOR A TOTAL OF 3 TIMES FOR THIS RATTLE. I HAVE DECIDED ON GETTING A NEW NON-VW CAR. NOT ONLY HAS THE CAR DISSAPPOINTED ME BUT THE SERVCIE POEPLE HAVE TREATED ME AND MY HUSBAND LIKE IGNORANT CONSUMERS. ON EACH OF THESE VISITS TO THE VW DEALER THEY HAVE AHD TO KEEP MY CAR FOR NUMEROUS DAYS, AND NEVER WAS I ABLE TO RECEIVE A RENTAL, WHICH RESULTED IN ME MISSING WORK AND COSTING ME MORE MONEY.*MB*
WHEN PRESSING ON THE ACCELERATOR PEDAL VEHICLE HESITATED. CONSUMER CONTACTED DEALERSHIP. HOWEVER, DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM. *AK CONSUMER'S WIFE SPOKE TO SOMEONE AT VOLKSWAGEN OF AMERICA AND SAID IT WAS AN INHERENT PROBLEM OF THE VEHICLE. ALSO, DEALER SAID THAT THEY CAN'T FIX THE PROBLEM BECAUSE THE TR…
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WHEN PRESSING ON THE ACCELERATOR PEDAL VEHICLE HESITATED. CONSUMER CONTACTED DEALERSHIP. HOWEVER, DEALERSHIP WAS UNABLE TO RESOLVE THE PROBLEM. *AK CONSUMER'S WIFE SPOKE TO SOMEONE AT VOLKSWAGEN OF AMERICA AND SAID IT WAS AN INHERENT PROBLEM OF THE VEHICLE. ALSO, DEALER SAID THAT THEY CAN'T FIX THE PROBLEM BECAUSE THE TRANSMISSION IS COMPUTERIZED AND COMMUNICATES WITH THE ENGINE. *LA
Official recalls
218V406000 · Air Bags:frontal:driver Side:inflator Module
Jun 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.
07V063000 · Exterior Lighting:brake Lights:switch
Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA04010 · Driver Side Front Seat Overheats
Opened Mar 30, 2004 · Closed Oct 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.
PE03052 · Driver Seat Overheats/burns
Opened Nov 19, 2003 · Closed Mar 30, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.
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