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2003 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2003 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

374 reports with mileage · 81 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Seats. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

25 crash reports70 fire reports76 injury reports

Air Bags complaints

76 reports
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Mileage unknown · Nov 14, 2005
Air Bags

DT:THE CONTACTS STATED WHILE DRIVING THE PASSENGER'S SIDE/CURTAIN AIR BAG DEPLOYED. THE VEHICLE WAS NOT IN AN ACCIDENT PRIOR TO THE DEPLOYMENT. THERE WAS NO WARNING PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MANUFACTURE STATED THE VEHICLE MUST HAVE BEEN IN A PREVIOUS ACCIDENT BECAUSE THE BLACK BOX CON…

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DT:THE CONTACTS STATED WHILE DRIVING THE PASSENGER'S SIDE/CURTAIN AIR BAG DEPLOYED. THE VEHICLE WAS NOT IN AN ACCIDENT PRIOR TO THE DEPLOYMENT. THERE WAS NO WARNING PRIOR TO THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MANUFACTURE STATED THE VEHICLE MUST HAVE BEEN IN A PREVIOUS ACCIDENT BECAUSE THE BLACK BOX CONTAINS CRASH DATA AND THERE WAS DAMAGE TO THE UNDERCARRIAGE. THE MANUFACTURER WILL NOT REPAIR THIS VEHICLE. THERE WAS AN INVESTIGATION NHTSA ACTION NUMBER PE04081.*AK

NHTSA ODI #10142653

Mileage unknown · Oct 21, 2005
Air BagsInjury

I WAS ON MY WAY TO FLORIDA, DRIVING SOUTH ON I-95 (GOING THROUGH THE TOWN OF ST. MARYS) WHEN I RAN OVER A GREY METAL GRATE (THE SAME COLOR AS THE ROAD) THAT WAS IN THE MIDDLE OF THE LEFT LANE (I WAS DRIVING 70 MPH). THE GRATE WAS APPROXIMATELY 1FT X 1FT AND ABOUT 1 INCH THICK. AS SOON AS I RAN OVER IT, THE SIDE CURTAIN AND THE…

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I WAS ON MY WAY TO FLORIDA, DRIVING SOUTH ON I-95 (GOING THROUGH THE TOWN OF ST. MARYS) WHEN I RAN OVER A GREY METAL GRATE (THE SAME COLOR AS THE ROAD) THAT WAS IN THE MIDDLE OF THE LEFT LANE (I WAS DRIVING 70 MPH). THE GRATE WAS APPROXIMATELY 1FT X 1FT AND ABOUT 1 INCH THICK. AS SOON AS I RAN OVER IT, THE SIDE CURTAIN AND THE SIDE SEAT AIRBAGS (ON THE DRIVER'S SIDE) DEPLOYED CAUSING DAMAGE TO THE SEAT, SEAT BELT, AND MY LEFT ARM WAS BURNT. *JB

NHTSA ODI #10140469

100,800 miles · Sep 27, 2005
Air BagsInjury

I WAS DRIVING MY CAR ON A STRAIGHT SECTION OF ROAD THAT WAS NEWLY GRADED GRAVEL AT ABOUT 35 MPH WHEN THE PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE SIDE AIR CURTAIN AND THE SEAT AIR BAGS WENT OFF. THE SEAT BAG HIT MY WIFE ON THE BACK OF THE UPPER ARM LEAVING SOME BRUISING AND WHAT LOOKED TO BE LARGE WELTS AND BURNS. THE SWELLIN…

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I WAS DRIVING MY CAR ON A STRAIGHT SECTION OF ROAD THAT WAS NEWLY GRADED GRAVEL AT ABOUT 35 MPH WHEN THE PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE SIDE AIR CURTAIN AND THE SEAT AIR BAGS WENT OFF. THE SEAT BAG HIT MY WIFE ON THE BACK OF THE UPPER ARM LEAVING SOME BRUISING AND WHAT LOOKED TO BE LARGE WELTS AND BURNS. THE SWELLING AND BURNS WENT AWAY AFTER WE FOUND SOME ICE AND PACK HER ARM IN IT. VW SAYS THAT WE WERE IN A COLLISION BUT WE WERE AROUND NO ONE AND DID NOT HIT ANYTHING. THERE IS NO DAMAGE TO MY CAR FOR ANY COLLISION. MY INSURANCE COMPANY FIXED THE CAR UNDER A COMP. CLAIM AS THEY WERE UNABLE TO FIND ANY COLLISION DAMAGE. *JB

NHTSA ODI #10137891

45,000 miles · Sep 27, 2005
Air BagsInjury

DT: ON JULY 3, 2004 THE PASSENGER'S SIDE/CURTAIN AIRBAG DEPLOYED WITHOUT CAUSE. THE PASSENGER SUSTAINED MINOR INJURIES. THERE WAS DAMAGE TO THE VEHICLE. WHEN THE VEHICLE WAS INSPECTED BY THE VOLKSWAGEN FIELD TECHNICIAN HE SAID THAT THERE WERE SOME SMALL DENTS THAT CAUSED THE DEPLOYMENT. WHEN SOMEONE FROM TRANSPORT CANADA I…

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DT: ON JULY 3, 2004 THE PASSENGER'S SIDE/CURTAIN AIRBAG DEPLOYED WITHOUT CAUSE. THE PASSENGER SUSTAINED MINOR INJURIES. THERE WAS DAMAGE TO THE VEHICLE. WHEN THE VEHICLE WAS INSPECTED BY THE VOLKSWAGEN FIELD TECHNICIAN HE SAID THAT THERE WERE SOME SMALL DENTS THAT CAUSED THE DEPLOYMENT. WHEN SOMEONE FROM TRANSPORT CANADA INSPECTED THE VEHICLE HE SAID THAT THERE WAS NO REASON FOR THE SIDE CURTAIN AIRBAGS TO HAVE DEPLOYED. HE SAID THAT THE DENTS WERE THERE BEFORE THE CLEAR COAT WAS EVEN PUT ON THE VEHICLE. THERE WAS NO COLLUSION.

NHTSA ODI #10137877

Mileage unknown · Aug 31, 2005
Air Bags

DT: THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE DRIVER'S SIDE AIR BAG DEPLOYED FOR NO REASON. THE SPEED AT THIS TIME WAS ABOUT 60 MPH. THE CONTACT WAS UNAWARE OF ANY DEBRIS THAT MAY HAVE BEEN ON THE ROAD. THE CONTACT DID NOT LOSE CONTROL OF THE VEHICLE. THE AIR BAG WARNING LIGHT WAS NOT ON PRIOR TO THE INCIDENT. THERE WERE NO…

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DT: THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. THE DRIVER'S SIDE AIR BAG DEPLOYED FOR NO REASON. THE SPEED AT THIS TIME WAS ABOUT 60 MPH. THE CONTACT WAS UNAWARE OF ANY DEBRIS THAT MAY HAVE BEEN ON THE ROAD. THE CONTACT DID NOT LOSE CONTROL OF THE VEHICLE. THE AIR BAG WARNING LIGHT WAS NOT ON PRIOR TO THE INCIDENT. THERE WERE NO INJURIES. THE DEALERSHIP WAS CONTACTED AND THE CONTACT WAS TO TAKE THE VEHICLE TO THE DEALERSHIP TOMORROW, AND THE VEHICLE WAS COVERED UNDER A WARRANTY. THIS OCCURRED ON AUGUST 31, 2005.*AK

NHTSA ODI #10135005

Mileage unknown · Jul 11, 2005
Air Bags

NO ACCIDENT HAS OCCURRED. HOWEVER, WHO OR WHAT COMPANY DO I EMAIL TO GET INFORMATION ON WHY VOLKSWAGEN WILL NOT PUT FORTH A RECALL ON THE SUNROOF OF THE JETTA MODEL 2001 AND 2002? I AM WAITING TO HEAR BACK FROM THIS COMPANY. HOWEVER, FROM THE CONSUMER REPORTS I SEE THAT THEY HAVE NOT RECALLED THIS PART ON THESE CARS. CAN YOU P…

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NO ACCIDENT HAS OCCURRED. HOWEVER, WHO OR WHAT COMPANY DO I EMAIL TO GET INFORMATION ON WHY VOLKSWAGEN WILL NOT PUT FORTH A RECALL ON THE SUNROOF OF THE JETTA MODEL 2001 AND 2002? I AM WAITING TO HEAR BACK FROM THIS COMPANY. HOWEVER, FROM THE CONSUMER REPORTS I SEE THAT THEY HAVE NOT RECALLED THIS PART ON THESE CARS. CAN YOU PLEASE DIRECT ME TO THE EMAIL ADDRESS THAT I MIGHT GET AN ANSWER? IT IS A SERIOUS ISSUE WITH THE AIRBAGS THAT ARE LOCATED IN THE COLULMS OF THIS VEHICLE. IF THEY GET WET THEY WILL NOT WORK. THEREFORE IT IS A HAZARD THAT VOLKSWAGEN SHOULD ADDRESS.THANK YOU

NHTSA ODI #10128321

30,150 miles · Jun 14, 2005
Air BagsSeat BeltsSeats

I WAS DRIVING MY 2003 VW JETTA UNDER NORMAL ROAD CONDITIONS. I STOPPED AT A RED LIGHT IN AN INTERSECTION, CONTINUED WHEN IT TURNED GREEN. I HIT A SMALL SIZED POTHOLE AT THE OTHER END OF THE INTERSECTION AT SPEEDS BELOW 15MPH, WHICH CAUSED THE WRONGFUL DEPLOYMENT OF THE SIDE CURTAIN AND SEAT AIRBAGS AS WELL AS LOCKING THE SEATBEL…

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I WAS DRIVING MY 2003 VW JETTA UNDER NORMAL ROAD CONDITIONS. I STOPPED AT A RED LIGHT IN AN INTERSECTION, CONTINUED WHEN IT TURNED GREEN. I HIT A SMALL SIZED POTHOLE AT THE OTHER END OF THE INTERSECTION AT SPEEDS BELOW 15MPH, WHICH CAUSED THE WRONGFUL DEPLOYMENT OF THE SIDE CURTAIN AND SEAT AIRBAGS AS WELL AS LOCKING THE SEATBELT TENSIONER MAKING IT INOPERABLE. I INSPECTED THE VEHICLE AFTER THE INCIDENT AND FOUND NO DAMAGE WHATSOEVER TO ALL BODY PANELS AND WHEELS/TIRES. THE FOLLOWING MORNING I HAD A MECHANIC INSPECT THE CAR FOR ANY SUSPENSION OR STEERING PROBLEMS AND NONE WERE FOUND. I TOOK THE VEHICLE TO THE DEALER WHERE I PURCHASED IT TO HAVE IT FIXED UNDER WARRANTY AND THE DEALER AND VW OF AMERICA HAVE DENIED WARRANTY REPAIRS AND HAVE NOT YET DONE ANYTHING TO FIX THE PROBLEM. I DID RESEARCH ON THE INTERNET FOR SIMILAR INCIDENTS WITH THIS MAKE AND MODEL AND HAVE FOUND THAT THERE HAVE BEEN 500 SIMILAR INCIDENTS OF SPONTANEOUS AIRBAG DEPLOYMENT IN 2002-2004 VW JETTAS, GOLFS, GTI AND NEW BEETLES AROUND THE COUNTRY.

NHTSA ODI #10125313

20,000 miles · Apr 28, 2005
Air BagsCrashInjury

MOTOR VEHICLE ACCIDENT IN RESIDENTIAL AREA WITH MOVING 2003 VW JETTA AND PARKED HONDA/TOYOTA? DRIVER OF JETTA CAME AROUND THE CORNER, LOOKED DOWN & AWAY FROM THE ROAD MOMENTARILLY WHILE DRIVING APX. 30 MPH WHEN SHE HIT THE OTHER VEHICLE WITHOUT ANY BREAKING. THIS FULL FRONTAL IMPACT AND THE ENTIRE FRONT END OF THIS JETTA WAS T…

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MOTOR VEHICLE ACCIDENT IN RESIDENTIAL AREA WITH MOVING 2003 VW JETTA AND PARKED HONDA/TOYOTA? DRIVER OF JETTA CAME AROUND THE CORNER, LOOKED DOWN & AWAY FROM THE ROAD MOMENTARILLY WHILE DRIVING APX. 30 MPH WHEN SHE HIT THE OTHER VEHICLE WITHOUT ANY BREAKING. THIS FULL FRONTAL IMPACT AND THE ENTIRE FRONT END OF THIS JETTA WAS TAKEN OUT AND THE OTHER VEHICLE WAS TOTALED. NONE OF THE 4 AIRBAGS DEPLOYED. WE ARE CURRENTLY BEING TOLD "NO CHANGES OR ALTERATIONS WILL BE MADE WITH REGARD TO THE AIRBAGS".

NHTSA ODI #10118659

30,000 miles · Apr 25, 2005
Air Bags

PASSANGER'S SIDE AIRBAGS DEPLOYED FOR NO REASON WHILE VEHICLE WAS IN MOTION. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AVOIDING THE VERY REAL POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. DRIVER SUFFERED EXTREME EMOTIONAL DISTRESS AND TEMPORARY HEARING LOSS, IN ADDITON TO DAMAGE TO INTERIOR OF VEHICLE. THE VEHICL…

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PASSANGER'S SIDE AIRBAGS DEPLOYED FOR NO REASON WHILE VEHICLE WAS IN MOTION. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AVOIDING THE VERY REAL POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. DRIVER SUFFERED EXTREME EMOTIONAL DISTRESS AND TEMPORARY HEARING LOSS, IN ADDITON TO DAMAGE TO INTERIOR OF VEHICLE. THE VEHICLE WILL BE SENT TO THE DEALER IN THE AM.*AK

NHTSA ODI #10118451

Mileage unknown · Feb 14, 2005
Air Bags

VERY SIMPLE: I WAS DRIVING AND THE PASSENGER SIDE AIRBAG EXPLODED. SOMETHING NEEDS TO BE DONE!! THIS CAR NEEDS TO BE RECALLED. THE DEPLOYING OF THE AIRBAG SCARED ME SO MUCH THAT I ALMOST CRASHED OVER THIS!*AK

NHTSA ODI #10110506

Official recalls

2

18V406000 · Air Bags:frontal:driver Side:inflator Module

Jun 13, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

DP05004 · Engine Stalling

Opened Aug 11, 2005 · Closed Dec 8, 2005

Status: closed (inferred from source dates) · Electrical System:ignition:module

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE04081 · Inadvertent SIDE-AIRBAG Deployment

Opened Dec 16, 2004 · Closed Apr 1, 2005

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA04010 · Driver Side Front Seat Overheats

Opened Mar 30, 2004 · Closed Oct 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.

PE03052 · Driver Seat Overheats/burns

Opened Nov 19, 2003 · Closed Mar 30, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.