WINDOW REGULATOR ON 1999 1/2 VW JETTA BROKE TWICE, AND DEALER CHARGED $87.00 FOR PART THAT MAY LAST ANOTHER 2,000MILES. PART SHOULD BE RECALLED AND FIXED FOR GOOD.*AK
1999 Volkswagen Jetta
Owner reports · Recalls · Investigations
More warning signs than most Jetta years
Owner complaints for the 1999 Volkswagen Jetta are substantially higher than the model-year median of 68.
About this comparison →How this year compares
Owner complaints by model year
Compare all Jetta years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
88 reports with mileage · 261 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
81 reportsDRIVERS WINDOW FELL TO THE BOTTOM OF THE DOOR WHILE THE LOCAL DEALERSHIP HAD THE CAR CHANGING OIL, FILTER, ETC. THEY WILL NOT FIX IT EVEN THOUGH INSPECTION OF THE FAILED PART CLEARLY INDICATES INADEQUATE DESIGN......PLASTIC CLIPS FAILED RELEASING THE CHANNEL GUIDES AND ALLOWING THE WINDOW GLASS TO FALL TO THE BOTTOM OF THE DOOR…
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DRIVERS WINDOW FELL TO THE BOTTOM OF THE DOOR WHILE THE LOCAL DEALERSHIP HAD THE CAR CHANGING OIL, FILTER, ETC. THEY WILL NOT FIX IT EVEN THOUGH INSPECTION OF THE FAILED PART CLEARLY INDICATES INADEQUATE DESIGN......PLASTIC CLIPS FAILED RELEASING THE CHANNEL GUIDES AND ALLOWING THE WINDOW GLASS TO FALL TO THE BOTTOM OF THE DOOR.*AK
I WAS DRIVING HOME FROM WORK. IT WAS A NICE DAY SO I HAD THE FRONT WINDOWS OPEN PART WAY. WHEN I HIT THE EXPRESSWAY, I DECIDED TO PUT THE WINDOWS UP. WHEN I HIT THE SWITCH FOR THE PASSENGER WINDOW, I HEARD THE SOUND OF PLASTIC BREAKING. I LOOKED OVER AND SAW THE PASSENGER WINDOW FALL INTO THE DOOR. I DROVE HOME AND REMOVED …
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I WAS DRIVING HOME FROM WORK. IT WAS A NICE DAY SO I HAD THE FRONT WINDOWS OPEN PART WAY. WHEN I HIT THE EXPRESSWAY, I DECIDED TO PUT THE WINDOWS UP. WHEN I HIT THE SWITCH FOR THE PASSENGER WINDOW, I HEARD THE SOUND OF PLASTIC BREAKING. I LOOKED OVER AND SAW THE PASSENGER WINDOW FALL INTO THE DOOR. I DROVE HOME AND REMOVED THE PANEL TO FIND A COUPLE OF BROKEN PLASTIC CLIPS IN THE BOTTOM OF THE DOOR. I HAVE NOT CONTACTED VOLKWAGEN YET, BUY APPARENTLY THIS IS AN ONGOING PROBLEM THAT VOLKSWAGEN REFUSES TO RECALL.*AK
I OWN A 1999 VOLKSWAGEN JETTA. I HAVE NOW HAD TO REPLACE THE WINDOW REGULATOR ON 2 OCCASIONS. A QUICK SURVEY OF THE INTERNET SHOWS THAT THIS IS NOT AN UNUSUAL REPAIR.*AK
BOTH MY PASSEGER SIDE WINDOW AND THE REAR WINDOW OF THE PASSENGER SIDE DOES NOT WORK - I HEARD THERE WAS A RECALL BUT I CAN NOT FIND ANY INFORMATION. *AK
WHILE DRIVING TO WORK, MY HEADLIGHTS, DASHLIGHTS, HEATER/DEFROST, ALL WENT OUT AND MY E-BRAKE LIGHT CAME ON. DO TO THE CONDITIONS AND THE COLD, MY WINDSHIELD FOGGED UP EXTEMEMLY QUICKLY AND MADE IT DIFFICULT TO DRIVE. THIS HAS HAPPENED MANY TIMES SINCE, ALMOST ON A DAILY BASIS. I FIGURED OUT LATER ON, THAT BY MOVING THE IGNI…
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WHILE DRIVING TO WORK, MY HEADLIGHTS, DASHLIGHTS, HEATER/DEFROST, ALL WENT OUT AND MY E-BRAKE LIGHT CAME ON. DO TO THE CONDITIONS AND THE COLD, MY WINDSHIELD FOGGED UP EXTEMEMLY QUICKLY AND MADE IT DIFFICULT TO DRIVE. THIS HAS HAPPENED MANY TIMES SINCE, ALMOST ON A DAILY BASIS. I FIGURED OUT LATER ON, THAT BY MOVING THE IGNITION SWITCH AROUND, EVERYTHING WENT BACK TO NORMAL. I HAVE NOT CONTACTED THE DEALER ABOUT THIS DUE TO MY MILITARY SCHEDULE. I AM DEPLPYED RIGHT NOW AND AM PLANNING TO CONTACT THE DEALER IN FARGO AS SOON AS I RETURN.*AK
2 DAYS AFTER WE PURCHASE THE CAR A BRAKE SHOE BRAKET CAME OFF AND WAS RUBBING THE REAR ROTOR. JULY, 3 WINDOWS WENT BAD, 2 WERE THE WIRING AND 1 WAS THE MOTOR. OCTOBER THE FRONT WHEEL BEARING NEEDED REPLACED PLUS WHEEL ALIGNMENT. SEPTEMBER THE EXHUAST BROKE OFF BEHIND THE CATALYTIC CONVERTER I HAD IT FIXED MYSELF. THE EXHUAST HAD…
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2 DAYS AFTER WE PURCHASE THE CAR A BRAKE SHOE BRAKET CAME OFF AND WAS RUBBING THE REAR ROTOR. JULY, 3 WINDOWS WENT BAD, 2 WERE THE WIRING AND 1 WAS THE MOTOR. OCTOBER THE FRONT WHEEL BEARING NEEDED REPLACED PLUS WHEEL ALIGNMENT. SEPTEMBER THE EXHUAST BROKE OFF BEHIND THE CATALYTIC CONVERTER I HAD IT FIXED MYSELF. THE EXHUAST HAD ALSO BROKE OFF 6 MONTHS EARLIER IN FRONT OF THE MUFFLER BUT I FIXED IT. ONE WINDOW THAT THEY FIXED IN JULY 2002 WENT BAD AGAIN IN JUNE OF 2003 AND NEEDED FIXED. THE REAR BRAKE ON THE SAME WHEEL THAT THEY FIXED IN JANUARY OF 2001 HAS GONE BAD NOW. I'M DONE WITH THIS CAR. IT'S BEEN IN THE SHOP MORE THEN I HAVE EVER HAD ANY CAR COMBINED. THANKS
POWER WINDOWS ARE WINDING DOWN BY THEMSELVES AND HAPPENED TWICE (10/3/03-10/04/03). I GO OUTSIDE AND ALL THE WINDOWS ARE DOWN. IF SOMEONE STEALS MY CAR , THEN VW WILL HAVE TO BUY BE ANOTHER! *LA
MULTIPLE PROBLEMS: MAIN COMPLAINT 1. FAILURE OF WINDOW REGULATOR, DRIVER AND PASSENGER SIDE - SEVERAL TIMES ON EACH SIDE 2. THE CAR IS A 1999 AND I HAVE REPLACED THE BATTERY TWICE ONCE IN 2000 (BLEW UP) AND ONCE RECENTLY (8/2003) AND NOW STARTER MOTOR AND ALTERNATOR ARE FAILING. SOMETIMES THE GAS GAUGE WORKS AND SOMETIMES IT D…
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MULTIPLE PROBLEMS: MAIN COMPLAINT 1. FAILURE OF WINDOW REGULATOR, DRIVER AND PASSENGER SIDE - SEVERAL TIMES ON EACH SIDE 2. THE CAR IS A 1999 AND I HAVE REPLACED THE BATTERY TWICE ONCE IN 2000 (BLEW UP) AND ONCE RECENTLY (8/2003) AND NOW STARTER MOTOR AND ALTERNATOR ARE FAILING. SOMETIMES THE GAS GAUGE WORKS AND SOMETIMES IT DOESN'T, SOMETIMES THE KEY LOCK/ALARM WORKS SOMETIMES IT DOESN'T AND HORN WORKS INTERMITTENTLY - ALL PROBLEMS SINCE 2000. THE CAR IS KNOWN TO LOCK/UNLOCK ITSELF. THE FENDER LINER AND FRONT GRILLS FELL OFF IN 2000. THE SUNROOF COVER AND THE SUNROOF HAVE BOTH FAILED ONCE. THE GAS TANK COVER FAILED TWICE. THE FRONT CLUTCH DROPPED OFF THE ENGINE WHILE DRIVING AT 24500 MILES AND THE DEALERSHIP DID NOT WORK WITH ME ON EXPENSES ($600 TO FIX). THE VW SYMBOL ON ALL 4 TIRES HAVE FALLEN OFF (ONLY IN PLACE WITH ADHESIVE).*AK
FRONT PASSENGER-SIDE POWER WINDOW HAS FALLEN INTO THE DOOR AND WILL NOT COME UP.*AK
Official recalls
606V183000 · Exterior Lighting:brake Lights:switch
May 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
04V096000 · Exterior Lighting:brake Lights:switch
Feb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
03V156000 · Equipment:other:labels
Apr 23, 2003
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Consequence & remedy
Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.
02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
99V251000 · Structure:frame And Members
Sep 17, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES DO NOT COMPLY WITH THE HEAD INJURY CRITERION REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE UPPER RETAINER CLIP NEAR THE BP1 IMPACT LOCATION IS DESIGNED TO BREAK WHEN IMPACTED BY THE HEAD FORM. IN SOME CASES, THE MATERIAL OF THE TRIM PART MAY BE MORE IMPACT RESISTANT AS A RESULT OF VARIATIONS IN THE MOLDING PROCESS.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE CLIP FROM BREAKING ON IMPACT AND RESULT IN LESS DEFORMATION IN THE IMPACTED AREA AND A HIGHER DECLERATION OF THE HEAD FORM, INCREASING THE RISK OF PERSONAL INJURY IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REMOVE THE TRIM COVER FROM EACH OF THE B PILLARS AND INSTALL A NEW COVER.
99V022000 · Structure:frame And Members
Feb 5, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SOUND ABSORBING MAT ATTACHED TO THE INSIDE OF THE B-PILLAR SIDE TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED. SURFACE AND EDGES OF THE MAT COULD HAVE BEEN DAMAGED DURING THE ASSEMBLY PROCESS. IT COULD IGNITE WHEN EXPOSED TO THE EXHAUST GAS OF THE SEAT BELT PRE-TENSIONER IGNITER IN THE EVENT OF A SEVERE FRONT OR SIDE COLLISION.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REMOVE THE MATTING MATERIALS FROM INSIDE THE B-PILLAR ON BOTH SIDES OF THE VEHICLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
RQ03010 · Brake Light Switch
Opened Dec 17, 2003 · Closed Mar 1, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE99007 · Passenger Compartment Fire
Opened Jan 29, 1999 · Closed Feb 8, 1999
Status: closed (inferred from source dates) · Unknown Or Other
IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION.A SOUND INSULATION MATERIAL ATTACHED TO THE INSIDE OF THE B-PILLAR TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED.IN THE EVENT OF A COLLISION SEVERE ENOUGH TO ACTIVATE THE SEAT BELT PRETENSIONER, THE HOT EXHAUST GAS FROM THE PRETENSIONER COULD IGNITE THE INSULATION MATERIAL IF IT IS TOO CLOSE TO THE PRETENSIONER.VOLKSWAGEN DEALERS WILL REMOVE THE INSULATION MATERIAL FROM THE B-PILLARS.
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