Visibility. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

33 crash reports9 fire reports21 injury reports

Equipment complaints

7 reports

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108,000 miles · Feb 27, 2009

EquipmentSeatsFire

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RECENTLY MY 1999 VW JETTA PASSENGER'S SEAT BACK CAUGHT FIRE, BURNING FROM INSIDER THE SEAT BACK, THE SEAT AND MY HUSBAND'S WINTER COAT (I HAVE PICTURES I CAN SEND) WHILE WE WERE DRIVING IN A SNOW STORM DOWN I-93. THE VW DEALERS I WENT TO SEE, LET ALONE MY CALL TO VW NORTH AMERICA, WERE ASKED TO PROVIDE A REPLACEMENT SEAT, TO CHECK THE ELECTRICAL CONNECTIONS, ETC. THE RESPONSE WAS ALMOST UNIFORM AS TO NOTHING THEY COULD DO, NEVER SEEN THIS BEFORE, NOT WITHIN WARRANTY, ETC. NOW MY INSURANCE COMPANY IS ASKING FOR $500 DEDUCTIBLE FOR ME TO PAY FOR THIS REPLACEMENT! MY INSURANCE GUY AND THE HEAD OF SERVICE AT WELLESLEY VW BOTH SAID IN ALL THEIR YEARS, THEY HAVE NEVER SEEN ANYTHING THIS BAD. BUT WHAT REALLY GETS MY GOAT IS THAT THE FIRE WAS A SERIOUS, LIFE-THREATENING HAZARD; THERE ARE MANY CASES THE INTERNET OF JETTAS' SEATS CATCHING FIRE ' BUT NOT ONE RECALL LIKE THEY DID WITH THE PASSAT A FEW YEARS BACK. I HAVE OWNED VWS SINCE 1987 WHEN I GOT MY LICENSE; MY PARENTS SINCE 1953. I CONSIDER MYSELF BRAND-LOYAL BUT AM NOW BAFFLED AS TO THEIR UNIFORM, UNHELPFUL RESPONSES. I NEED SOME GUIDANCE, LET ALONE HELP TO HAVE THEM FIX THIS PROBLEM. SOMEONE MIGHT HAVE BEEN KILLED HAD THE SEAT FULLY CAUGHT FIRE OR MY HUSBAND WAS WEARING SOMETHING OTHER THAN LEATHER THAT TAKES LONGER TO SMOLDER THAN, LET'S SAY, FLEECE. IT SEEMS TO ME THAT THIS IS THEIR "LIABILITY", AND THEY SHOULD MAKE GOOD ON CORRECTING THE SITUATION. *TR

NHTSA ODI #10260235

54,700 miles · Feb 15, 2005

Equipment

THE WINDOW REGULATORS HAVE A TENDENCY TO BREAK. THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS TOLD THAT THEY ARE PLASTIC AND IT IS COMMON KNOWLEDGE THAT THEY BREAK FREQUENTLY.

NHTSA ODI #10110564

Mileage unknown · May 21, 2004

EquipmentVisibility

I OWN A 1999 VOLKSWAGEN JETTA. I HAVE NOW HAD TO REPLACE THE WINDOW REGULATOR ON 2 OCCASIONS. A QUICK SURVEY OF THE INTERNET SHOWS THAT THIS IS NOT AN UNUSUAL REPAIR.*AK

NHTSA ODI #10072970

30,000 miles · Aug 28, 2003

Engine And Engine CoolingEquipment

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FIRST: COIN HOLDER BROKE, NEXT, THE FUEL PUMP. AFTER THAT, THE CATALYTIC CONVERTER WENT. THE HEAT GAUGE GOES ON THE "I WILL WORK WHEN I WANT TO, AND I WON'T WHEN I DON'T" ATTITUDE. SPEAKING OF FRONT END BUMPERS, I'VE HAD MINE REPLACED AND FIXED 3 TIMES, STUPID ME, SHOULDN'T I KNOW BY NOW NOT TO GET SO CLOSE TO THOSE PARKING CURBS. NEXT, IT STARTED USING OIL, EVERY 1000 MILES, 1 QT, WENT TO DEALER, GAVE ME RUNAROUND, MECHANIC STANDING BY LISTENING, TOOK MY SIDE, REPLACED RINGS, SORRY, I DIDN'T KNOW ABOUT THE SITE SOONER SO I COULD TELL YOU ALL THIS.FIXED. MAYBE, HOPE. NOW, CAR DIES ON HIGHWAY FOR NO APPARENT REASON ABOVE SPEEDS OF 50+, MOMENTARILY, AND THEN STARTS AGAIN. THE DRINK HOLDER HAS NOW BROKEN, SON HAS TO PUT AA BATTERY ABOVE CASSETTE TO HAVE SOUND COMING FROM ALL SPEAKERS. EMERGENCY FLASHERS STARTED MAKING CRACKING NOISES, ELECTRICAL PROBLEMS?, NOT MY VW. AIR CONDITIONER QUIT WORKING 1 MONTH AGO. WENT TO MECHANIC TODAY, HE SAYS COMPRESSOR. HAVE YOU PRICED A COMPRESSOR? $840. DEALER ONLY PART,GO FIGURE, AREN'T THEY ALL. WIPERS ARE NOT GOOD, REPLACED 2 TIMES. SO GLAD I DON'T HAVE POWER WINDOWS AND AUTO TRANS. I READ WHAT SOMEONE WROTE, "I LOVE MY CAR". IT'S A [XXX] SHAME ISN'T IT ,THAT WE PUT THIS MUCH CONFIDENCE INTO A CAR DEALER TO BE THIS DISAPPOINTED. ALL VW JETTA'S SHOULD READ "MADE IN MEXICO" EMBLAZENED - I DON'T KNOW WHERE. IF CLASS ACTION SUIT FILED, POST HERE. I GOT A LEMON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10036813

Mileage unknown · Feb 19, 2001

Engine And Engine CoolingEquipmentService Brakes, Hydraulic

ENGINE CONSUMES ABOUT 1+ QUART OF OIL EVERY 1,500 MILES. FRONT ROTORS NEED TO BE REPLACED AT 30,000 MILES, WHILE BRAKE PADS ARE LESS THAN 50% USED. REFRIGERANT IN AIR CONDITIONER GONE AT AROUND 30,000 MILES WITH NORMAL USE IN MILD CLIMATE.

NHTSA ODI #741137

Mileage unknown · Oct 12, 2000

Equipment

DEFECTIVE RADIO INSTALLED IN THE VEHICLE CAUSES BUZZ SOUND AND ENGINE FEEDBACK THAT WOULD INDICATE GROUNDING PROBLEM. *YH

NHTSA ODI #555983

Mileage unknown · Feb 3, 2000

EquipmentSteeringStructure

ALARM LED IS NOT FLASHING ON DRIVER'S DOOR. YH

NHTSA ODI #550712

Official recalls

06V183000 · Exterior Lighting:brake Lights:switch

May 24, 2006

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V096000 · Exterior Lighting:brake Lights:switch

Feb 20, 2004

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

03V156000 · Equipment:other:labels

Apr 23, 2003

CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).

Consequence & remedy

Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.

Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.

02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jan 25, 2002

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence & remedy

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

99V251000 · Structure:frame And Members

Sep 17, 1999

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES DO NOT COMPLY WITH THE HEAD INJURY CRITERION REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE UPPER RETAINER CLIP NEAR THE BP1 IMPACT LOCATION IS DESIGNED TO BREAK WHEN IMPACTED BY THE HEAD FORM. IN SOME CASES, THE MATERIAL OF THE TRIM PART MAY BE MORE IMPACT RESISTANT AS A RESULT OF VARIATIONS IN THE MOLDING PROCESS.

Consequence & remedy

Consequence: THIS CONDITION COULD PREVENT THE CLIP FROM BREAKING ON IMPACT AND RESULT IN LESS DEFORMATION IN THE IMPACTED AREA AND A HIGHER DECLERATION OF THE HEAD FORM, INCREASING THE RISK OF PERSONAL INJURY IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REMOVE THE TRIM COVER FROM EACH OF THE B PILLARS AND INSTALL A NEW COVER.

99V022000 · Structure:frame And Members

Feb 5, 1999

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SOUND ABSORBING MAT ATTACHED TO THE INSIDE OF THE B-PILLAR SIDE TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED. SURFACE AND EDGES OF THE MAT COULD HAVE BEEN DAMAGED DURING THE ASSEMBLY PROCESS. IT COULD IGNITE WHEN EXPOSED TO THE EXHAUST GAS OF THE SEAT BELT PRE-TENSIONER IGNITER IN THE EVENT OF A SEVERE FRONT OR SIDE COLLISION.

Consequence & remedy

Consequence: THIS COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REMOVE THE MATTING MATERIALS FROM INSIDE THE B-PILLAR ON BOTH SIDES OF THE VEHICLE.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ06004 · Brake Light Switch Failure

Opened Feb 28, 2006 · Closed Aug 7, 2006

Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch

BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Exterior Lighting:brake Lights:switch

Exterior Lighting:brake Lights

RQ03010 · Brake Light Switch

Opened Dec 17, 2003 · Closed Mar 1, 2004

Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch

THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.

PE99007 · Passenger Compartment Fire

Opened Jan 29, 1999 · Closed Feb 8, 1999

Status: closed (inferred from source dates) · Unknown Or Other

IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION.A SOUND INSULATION MATERIAL ATTACHED TO THE INSIDE OF THE B-PILLAR TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED.IN THE EVENT OF A COLLISION SEVERE ENOUGH TO ACTIVATE THE SEAT BELT PRETENSIONER, THE HOT EXHAUST GAS FROM THE PRETENSIONER COULD IGNITE THE INSULATION MATERIAL IF IT IS TOO CLOSE TO THE PRETENSIONER.VOLKSWAGEN DEALERS WILL REMOVE THE INSULATION MATERIAL FROM THE B-PILLARS.