IllustrationTHE TRANSMISSION ON MY JETTA TAKES LONG TO SHIFT ## VIN PASSED ## VOLKSWAGEN,JETTA,1999 ## *KB
1999 Volkswagen Jetta
Owner reports · Recalls · Investigations
More warning signs than most Jetta years
Owner complaints for the 1999 Volkswagen Jetta are substantially higher than the model-year median of 68.
About this comparison →How this year compares
Owner complaints by model year
Compare all Jetta years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
1325–50K
2650–75K
2175–100K
18100–150K
4150K+
88 reports with mileage · 261 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
33 crash reports9 fire reports21 injury reports
Power Train complaints
30 reportsI WAS DRIVING UP 24 NORTH, DRIVING APPROXIMATELY 70 MILES PER HOUR. WHILE IN THE FAST LANE, MY ABILITY TO ACCELERATE JUST STOPPED. MY ENGINE CONTINUED TO RUN, HOWEVER, MY CAR WOULD NOT MOVE. FORTUNATELY, I WAS NOT DRIVING ON THIS HIGHWAY DURING RUSH HOUR SO I WAS ABLE TO COAST OVER TO THE BREAK DOWN LANE. VOLKSWAGEN DIAGNOSE…
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I WAS DRIVING UP 24 NORTH, DRIVING APPROXIMATELY 70 MILES PER HOUR. WHILE IN THE FAST LANE, MY ABILITY TO ACCELERATE JUST STOPPED. MY ENGINE CONTINUED TO RUN, HOWEVER, MY CAR WOULD NOT MOVE. FORTUNATELY, I WAS NOT DRIVING ON THIS HIGHWAY DURING RUSH HOUR SO I WAS ABLE TO COAST OVER TO THE BREAK DOWN LANE. VOLKSWAGEN DIAGNOSED THAT THE TRANSMISSION FAILED IN MY CAR. MY CONCERN IS THAT THERE WERE ABSOLUTELY NO WARNING SIGNS OR INDICATIONS THAT THIS PART WAS GOING TO FAIL. HAD I BEEN ON THIS HIGHWAY DURING A BUSIER TIME OF THE DAY, MY CAR COULD HAVE CAUSED A SERIOUS ACCIDENT DUE TO THE FAULTY PART.*AK
THE CAR WILL TURN ON, BUT WHEN I PRESS ON THE BRAKES AND TRY TO TAKE THE CAR OUT OF PARK IT WILL NOT MOVE, AND THE EPC LIGHT COMES ON. *AK
THE CARS TRANSMISSION DID NOT LOCK IN THE PARK POSITION AND ROLLED IN THE CURB JUST MISSING ANOTHER CAR. THE AUTOMATIC TRANSMISSION SAFETY(FOR THE PARK POSITION) LOCK FAILED AND WILL NOT ALLOW ME TO PLACE THE CAR IN PARK. *MR
PIN IN TRANSMISSION COMING OUT, CAUSING LEAK, REPLACED TRANSMISSION/CLUTCH DISK, PRESSURE PLATE AND THROWOUT BEARINGS. VW HONOR WARRANTY BECAUSE I WAS SECOND OWNER. ORIGINAL WARRANTY 100,000 OR 5YRS. DEALER STATED THEY NEVER SAW A PIN WORKED ITS WAY OUT THAT WAY. THEY THOUGHT VW SHOULD HAVE COVERED PROBLEM. MILLEAGE AT TIME 6…
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PIN IN TRANSMISSION COMING OUT, CAUSING LEAK, REPLACED TRANSMISSION/CLUTCH DISK, PRESSURE PLATE AND THROWOUT BEARINGS. VW HONOR WARRANTY BECAUSE I WAS SECOND OWNER. ORIGINAL WARRANTY 100,000 OR 5YRS. DEALER STATED THEY NEVER SAW A PIN WORKED ITS WAY OUT THAT WAY. THEY THOUGHT VW SHOULD HAVE COVERED PROBLEM. MILLEAGE AT TIME 68,299 . *AK
1999 VOLKSWAGEN JETTA EXPERIENCING TRANSMISSION PROBLEMS.*MR WHEN THE GEAR SELECTOR WAS PLACED IN REVERSE, THE REVERSE SYNCHRO FAILED AND AS A RESULT THE VEHICLE HAD NO REVERSE GEAR. WHEN THE VEHICLE WAS PURCHASED THE CONSUMER WAS TOLD THAT THE VEHICLE HAD A 10 YEAR/100,000 WARRANTY, BUT WHEN THE CONSUMER NOTIFIED THE DEALER O…
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1999 VOLKSWAGEN JETTA EXPERIENCING TRANSMISSION PROBLEMS.*MR WHEN THE GEAR SELECTOR WAS PLACED IN REVERSE, THE REVERSE SYNCHRO FAILED AND AS A RESULT THE VEHICLE HAD NO REVERSE GEAR. WHEN THE VEHICLE WAS PURCHASED THE CONSUMER WAS TOLD THAT THE VEHICLE HAD A 10 YEAR/100,000 WARRANTY, BUT WHEN THE CONSUMER NOTIFIED THE DEALER OF THE FAILURE THE DEALER REFUSED TO MAKE THE REPAIRS UNDER WARRANTY. *NLM *JB
BRAKE LIGHT SWITCH REPLACED BECAUSE CEL ILLUMINATED INDICATING A FAILURE OF SAME. AFTER SOME TESTING, IT BECAME APPARENT THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING APPROXIMATELY 9 OUT OF 10 TIMES THAT THE BRAKES WERE APPLIED. AT APPROXIMATELY THE SAME TIME, THE RIGHT TURN SIGNAL BEGAN ARCING. REPLACED THE RIGHT FRONT SIGNA…
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BRAKE LIGHT SWITCH REPLACED BECAUSE CEL ILLUMINATED INDICATING A FAILURE OF SAME. AFTER SOME TESTING, IT BECAME APPARENT THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING APPROXIMATELY 9 OUT OF 10 TIMES THAT THE BRAKES WERE APPLIED. AT APPROXIMATELY THE SAME TIME, THE RIGHT TURN SIGNAL BEGAN ARCING. REPLACED THE RIGHT FRONT SIGNAL BULB DUE TO CARBON BUILDUP ON THE BULB. ALSO REPLACED THE TURN SIGNAL RELAY. RIGHT OUTER CV BOOT WAS FOUND TO BE LEAKING GREASE ON 5/22/2002 AND AGAIN ON 4/29/2003; IN BOTH CASES IT WAS REPLACED. BATTERY DIED ON 3/10/2003. ON 7/9/2002, THE CENTER REAR SEAT BELT BECAME STUCK IN ITS RETRACTOR AND WOULD NOT RELEASE. SEAT BELT ASSEMBLY WAS REPLACED. ON 10/1/2001, THE DRIVER'S FRONT WINDOW REGULATOR WAS REPLACED AFTER THE WINDOW FELL INTO THE DOOR WITHOUT WARNING. *JB
I HAVE A 1999 VOLKSWAGEN JETTA. ON MARCH 24, 2003 MONDAY MORNING I WAS DRIVING WITH IN THE CITY IN SAN RAMON, CA AND SUDDENLY WITH A NOISE MY CAR STOPPED. MY ENGINE WON'T START AT ALL AFTER THAT AND IN THE END I HAD TO CALL AAA TO TOW MY CAR. AAA TOWED MY CAR TO THE NEAREST AUTO CENTER, WHERE AFTER THE COMPLETE INSPECTION "BOB …
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I HAVE A 1999 VOLKSWAGEN JETTA. ON MARCH 24, 2003 MONDAY MORNING I WAS DRIVING WITH IN THE CITY IN SAN RAMON, CA AND SUDDENLY WITH A NOISE MY CAR STOPPED. MY ENGINE WON'T START AT ALL AFTER THAT AND IN THE END I HAD TO CALL AAA TO TOW MY CAR. AAA TOWED MY CAR TO THE NEAREST AUTO CENTER, WHERE AFTER THE COMPLETE INSPECTION "BOB AUTO TECH" TOLD ME THAT THE CRANK SHAFT OF MY CAR WAS BROKEN. I WAS SHOCKED AND SURPRISED TO HEAR THAT, AND I COULD NOT BELIEVE THAT. MY CAR IS ONLY 4 YEARS OLD, AND HAS ALWAYS BEEN TAKEN CARE OF BY ME BY REGULAR SERVICING AND OIL CHANGE AND ALWAYS AT VW AUTHORIZED DEALERSHIPS/WORKSHOPS. I ENDED UP PAYING UP BILLS WORTH $3194.82 FROM MY POCKET AS IT WAS NOT COVERED BY THE INSURANCE ALSO. I WOULD KINDLY REQUEST YOU TO LOOK INTO THE MATTER AND HELP ME WITH MY DISTRESS AND FINANCIAL PAIN. *NLM
WHILE DRIVING THE VEHICLE WOULD ACCELERATE MAKING IT HARD TO GAIN CONTROL. DEALER HAS BEEN NOTIFIED. PH
THE TRANSMISSION FAILED AND WAS REPLACED. *YH *CB
Official recalls
606V183000 · Exterior Lighting:brake Lights:switch
May 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
04V096000 · Exterior Lighting:brake Lights:switch
Feb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
03V156000 · Equipment:other:labels
Apr 23, 2003
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Consequence & remedy
Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.
02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
99V251000 · Structure:frame And Members
Sep 17, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES DO NOT COMPLY WITH THE HEAD INJURY CRITERION REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE UPPER RETAINER CLIP NEAR THE BP1 IMPACT LOCATION IS DESIGNED TO BREAK WHEN IMPACTED BY THE HEAD FORM. IN SOME CASES, THE MATERIAL OF THE TRIM PART MAY BE MORE IMPACT RESISTANT AS A RESULT OF VARIATIONS IN THE MOLDING PROCESS.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE CLIP FROM BREAKING ON IMPACT AND RESULT IN LESS DEFORMATION IN THE IMPACTED AREA AND A HIGHER DECLERATION OF THE HEAD FORM, INCREASING THE RISK OF PERSONAL INJURY IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REMOVE THE TRIM COVER FROM EACH OF THE B PILLARS AND INSTALL A NEW COVER.
99V022000 · Structure:frame And Members
Feb 5, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SOUND ABSORBING MAT ATTACHED TO THE INSIDE OF THE B-PILLAR SIDE TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED. SURFACE AND EDGES OF THE MAT COULD HAVE BEEN DAMAGED DURING THE ASSEMBLY PROCESS. IT COULD IGNITE WHEN EXPOSED TO THE EXHAUST GAS OF THE SEAT BELT PRE-TENSIONER IGNITER IN THE EVENT OF A SEVERE FRONT OR SIDE COLLISION.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REMOVE THE MATTING MATERIALS FROM INSIDE THE B-PILLAR ON BOTH SIDES OF THE VEHICLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
RQ03010 · Brake Light Switch
Opened Dec 17, 2003 · Closed Mar 1, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE99007 · Passenger Compartment Fire
Opened Jan 29, 1999 · Closed Feb 8, 1999
Status: closed (inferred from source dates) · Unknown Or Other
IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION.A SOUND INSULATION MATERIAL ATTACHED TO THE INSIDE OF THE B-PILLAR TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED.IN THE EVENT OF A COLLISION SEVERE ENOUGH TO ACTIVATE THE SEAT BELT PRETENSIONER, THE HOT EXHAUST GAS FROM THE PRETENSIONER COULD IGNITE THE INSULATION MATERIAL IF IT IS TOO CLOSE TO THE PRETENSIONER.VOLKSWAGEN DEALERS WILL REMOVE THE INSULATION MATERIAL FROM THE B-PILLARS.