NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
78 reportsClear category filterMileage unknown · Apr 23, 2002
Engine And Engine Cooling
THE MASS AIR FLOW SENSOR WENT OUT AFTER THEY REPLACED THE OXYGEN SENSOR AND THEY WANT $550.00 TO REPLACE THE SENSOR WHICH I BELIEVE IS THEIR PROBLEM THIS IS AN ONGOING PROBLEM WITH THE 1999 JETTA, AND I FEEL THEY SHOULD REPLACE IT AT NO COST A CAR THAT IS NOT EVEN 3 YEARS OLD SHOULD NOT NEED A NEW MASS AIR FLOW SENSOR. I AM VER…
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THE MASS AIR FLOW SENSOR WENT OUT AFTER THEY REPLACED THE OXYGEN SENSOR AND THEY WANT $550.00 TO REPLACE THE SENSOR WHICH I BELIEVE IS THEIR PROBLEM THIS IS AN ONGOING PROBLEM WITH THE 1999 JETTA, AND I FEEL THEY SHOULD REPLACE IT AT NO COST A CAR THAT IS NOT EVEN 3 YEARS OLD SHOULD NOT NEED A NEW MASS AIR FLOW SENSOR. I AM VERY UNHAPPY WITH VW AND I WILL NEVER BUY ANOTHER OR RECOMMEND THEM TO ANYONE. *AK
NHTSA ODI #761064
Mileage unknown · Jan 16, 2002
Engine And Engine CoolingUnknown Or Other
ENGINE LIGHT WAS ON. DRIVER TOOK VEHICLE TO DEALER, AND THEY STATED THAT ENGINE VALVES AND HOSES NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8002327
Mileage unknown · Oct 29, 2001
Engine And Engine Cooling
LOSS OF POWER WHILE ACCELERATING. VEHICLE TAKEN TO DEALER SHOP AND INFORMED THAT PROBLEM WAS DUE TO A FAULTY MASS AIR FLOW SENSOR. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #898386
Mileage unknown · Oct 22, 2001
Engine And Engine Cooling
BOTH THE MASS AIR FLOW SENSOR AND THE OXYGEN SENSOR HAVE FAILED IN MY CAR AFTER THE INITIAL WARANTEE EXPIRED. SYMPTOMS OF EACH FAILURE WAS A HESITATION WHEN ACCELERATING SIMILIAR TO STALLING THE ENGINE, BEING POSSIBLY HAZARDOUS WHEN TURNING INTO TRAFFIC.TALKING TO THE DEALERSHIP, THEY STATED THAT IT WAS A "COMMON PROBLEM" FOR B…
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BOTH THE MASS AIR FLOW SENSOR AND THE OXYGEN SENSOR HAVE FAILED IN MY CAR AFTER THE INITIAL WARANTEE EXPIRED. SYMPTOMS OF EACH FAILURE WAS A HESITATION WHEN ACCELERATING SIMILIAR TO STALLING THE ENGINE, BEING POSSIBLY HAZARDOUS WHEN TURNING INTO TRAFFIC.TALKING TO THE DEALERSHIP, THEY STATED THAT IT WAS A "COMMON PROBLEM" FOR BOTH ITEMS. IF THIS IS A COMMON PROBLEM THIS LEADS ME TO BELIEVE THAT THESE TWO COMPONENTS ARE DEFECT IN DESIGN. I'VE TALKED TO OTHER VOLKSWAGEN OWNERS, SERVICE REPRESENTATIVES AND SOME INDEPENDENT REPAIR SHOPS AND THEY HAVE SAID THAT THEY HAVE HAD/SEEN THE SAME PROBLEMS REPEATEDLY. REPAIRS TO THIS VEHICLE HAVE BECOME EXPENSIVE AT $750+ FOR EACH OCCURANCE. IF YOU COULD PROVIDE ANY INFORMATION I MIGHT BE ABLE TO USE I WOULD BE GRATEFUL.
NHTSA ODI #753538
Mileage unknown · Oct 5, 2001
Engine And Engine Cooling
THIS IS THE FOURTH FAILURE OF THE OXYGEN SENSOR SINCE I PURCHASED THE CAR (NEW) IN 1999. THE DEALER HAD WORKED WITH VW ON THE LAST FAILURE TO TRY TO FIND A SOLUTION FOR THE PROBLEM; HOWEVER, LESS THAN SIX MONTHS LATER THE SENSOR HAS FAILED AGAIN. CLEARLY, THERE IS A PROBLEM WITH THE MODEL SINCE THE DEALER HAS ADVISED THAT MANY…
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THIS IS THE FOURTH FAILURE OF THE OXYGEN SENSOR SINCE I PURCHASED THE CAR (NEW) IN 1999. THE DEALER HAD WORKED WITH VW ON THE LAST FAILURE TO TRY TO FIND A SOLUTION FOR THE PROBLEM; HOWEVER, LESS THAN SIX MONTHS LATER THE SENSOR HAS FAILED AGAIN. CLEARLY, THERE IS A PROBLEM WITH THE MODEL SINCE THE DEALER HAS ADVISED THAT MANY OTHERS HAVE EXPERIENCED SIMILAR FAILURE. THE LAST TIME IT FAILED, THERE WAS ABOUT A ONE MONTH DELAY IN HAVING THE SENSOR REPLACED BECAUSE THEY WERE ON BACK ORDER.*AK
NHTSA ODI #752965
Mileage unknown · Oct 1, 2001
Engine And Engine Cooling
THE OIL IN ENGINE IS BEING CONSUMED VERY QUICKLY. WHEN I TAKE CAR TO GET AN OIL CHANGE EVERY 3,000 - 5,000 MILES, THE OIL IS USUALLY SO LOW IT DOES NOT APPEAR ON DIP STICK. THE OIL IS SIMPLY BLOWING OUT OF THE ENGINE. YOU CAN SEE THE OIL RESIDUE ON THE ENGINE.*AK
NHTSA ODI #752769
Mileage unknown · Sep 18, 2001
Engine And Engine Cooling
FAILED PART AFTER CAR HAD BEEN IN DEALER SEVERAL TIMES THIS SUMMER FAILED ON FREEWAY, COULD HAVE BEEN KILLED VOLKSWAGEN SHOULD COVER THIS, THEN RIPPED OFF BY DEALER IN CHICAGO WHER CAR JUST DIED ON THE DAN RYAN WITHOUT ANY WARNING.*AK
NHTSA ODI #752343
Mileage unknown · Sep 4, 2001
Engine And Engine CoolingUnknown Or Other
CAR BURNS OIL AND NEEDS TO BE ADDED EVERY 1000 MILES. AFTER 5000 MILES NO OIL LEFT. PASSANGER SIDE GLOVE BOX RATTLES. *AK
NHTSA ODI #751649
Mileage unknown · Sep 3, 2001
Engine And Engine Cooling
MARCH 16, 2000 MALFUNCTION INDICATOR LIGHT ON- NEEDED A NEW OXYGEN SENSOR. HAD TO WAIT UNTIL OCTOBER OF 2000 (7 MONTHS) TO GET SENSOR REPLACED AFTER NUMEROUS CALLS TO VOLKSWAGEN CUSTOMER SERVICE. THEN IN FEBRUARY OF 2001 (4 MONTHS LATER) THE MALFUNCTION INDICATOR LIGHT IS BACK ON. HAD DIAGNOSED THROUGH A LOCAL MECHANIC IT WAS…
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MARCH 16, 2000 MALFUNCTION INDICATOR LIGHT ON- NEEDED A NEW OXYGEN SENSOR. HAD TO WAIT UNTIL OCTOBER OF 2000 (7 MONTHS) TO GET SENSOR REPLACED AFTER NUMEROUS CALLS TO VOLKSWAGEN CUSTOMER SERVICE. THEN IN FEBRUARY OF 2001 (4 MONTHS LATER) THE MALFUNCTION INDICATOR LIGHT IS BACK ON. HAD DIAGNOSED THROUGH A LOCAL MECHANIC IT WAS OXYGEN SENSOR AGAIN AND HAVE SAME SYMPTOMS AS BEFORE. ALSO MAJOR CONSUMPTION OF FUEL AFTER THE INDICATOR LIGHT CAME ON. SEVERAL PROBLEMS HAVE OCCURED IN THE CAR AND VOLKSWAGEN WILL NOT EVEN CONSIDER COVERING TO GET FIXED. I HAVE AN EXTENDED WARRANTY WHICH ALSO WILL NOT HELP COST OF FIXING THE NUMEROUS PROBLEMS WITH THIS NEW VEHICLE. HAVE TRIED TO SPEAK WITH SEVERAL MANAGERS THROUGH VOLKSWAGEN AND NO ONE SEEMS TO WANT TO HELP. THE PROBLEMS OCCURING WILL CAUSE SAFETY ISSUES IF THEY ARE NOT FIXED SOON. I AM A SINGLE FEMALE, AGE 24, AM LIVING ON MY OWN AND AM VERY CONCERNED ABOUT MY TRANSPORTATION AND THE FACT THAT NO ONE FROM VOLKSWAGEN OR THE EXTENDED WARRANTY (EASY CARE) WANT TO ASSIST THE PROBLEMS. I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS MATTER. THANK YOU FOR YOUR TIME.*AK
NHTSA ODI #751604
Mileage unknown · Aug 28, 2001
Engine And Engine CoolingUnknown Or Other
ENGINE CHECKLIGHT CAME ON WITH ENGINE RUNNING ROUGH. DEALER DIAGNOSED BROKEN MASS AIR FLOW SENSOR AND REPLACED. MANUFACTURER REFUSED TO EXTEND WARRANTY TO THIS PART. MANY OTHER OWNERS REPORT THIS PART FAILING AT 20K TO 40K MILES.*AK
NHTSA ODI #751290
Official recalls
6May 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Feb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Apr 23, 2003
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Consequence & remedy
Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.
Jan 25, 2002
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 17, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES DO NOT COMPLY WITH THE HEAD INJURY CRITERION REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE UPPER RETAINER CLIP NEAR THE BP1 IMPACT LOCATION IS DESIGNED TO BREAK WHEN IMPACTED BY THE HEAD FORM. IN SOME CASES, THE MATERIAL OF THE TRIM PART MAY BE MORE IMPACT RESISTANT AS A RESULT OF VARIATIONS IN THE MOLDING PROCESS.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE CLIP FROM BREAKING ON IMPACT AND RESULT IN LESS DEFORMATION IN THE IMPACTED AREA AND A HIGHER DECLERATION OF THE HEAD FORM, INCREASING THE RISK OF PERSONAL INJURY IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REMOVE THE TRIM COVER FROM EACH OF THE B PILLARS AND INSTALL A NEW COVER.
Feb 5, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SOUND ABSORBING MAT ATTACHED TO THE INSIDE OF THE B-PILLAR SIDE TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED. SURFACE AND EDGES OF THE MAT COULD HAVE BEEN DAMAGED DURING THE ASSEMBLY PROCESS. IT COULD IGNITE WHEN EXPOSED TO THE EXHAUST GAS OF THE SEAT BELT PRE-TENSIONER IGNITER IN THE EVENT OF A SEVERE FRONT OR SIDE COLLISION.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REMOVE THE MATTING MATERIALS FROM INSIDE THE B-PILLAR ON BOTH SIDES OF THE VEHICLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5RQ06004 · Brake Light Switch Failure
Opened Feb 28, 2006 · Closed Aug 7, 2006
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Exterior Lighting:brake Lights:switch
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:brake Lights
BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
RQ03010 · Brake Light Switch
Opened Dec 17, 2003 · Closed Mar 1, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE99007 · Passenger Compartment Fire
Opened Jan 29, 1999 · Closed Feb 8, 1999
Status: closed (inferred from source dates) · Unknown Or Other
IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION.A SOUND INSULATION MATERIAL ATTACHED TO THE INSIDE OF THE B-PILLAR TRIM PANEL COULD HAVE BEEN IMPROPERLY INSTALLED.IN THE EVENT OF A COLLISION SEVERE ENOUGH TO ACTIVATE THE SEAT BELT PRETENSIONER, THE HOT EXHAUST GAS FROM THE PRETENSIONER COULD IGNITE THE INSULATION MATERIAL IF IT IS TOO CLOSE TO THE PRETENSIONER.VOLKSWAGEN DEALERS WILL REMOVE THE INSULATION MATERIAL FROM THE B-PILLARS.
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