NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
35 reports112,000 miles · Aug 31, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. THE CONTACT NOTICED VIBRATION IN THE STEERING WHEEL AND HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT. THE FAILURES WOULD OCCUR ONLY WHEN THE ENGINE WAS RUNNING. THE COOLING FAN FAILED, BUT THE VEHICLE DID NOT OVERHEAT. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES…
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TL*THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. THE CONTACT NOTICED VIBRATION IN THE STEERING WHEEL AND HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT. THE FAILURES WOULD OCCUR ONLY WHEN THE ENGINE WAS RUNNING. THE COOLING FAN FAILED, BUT THE VEHICLE DID NOT OVERHEAT. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 112,000.
NHTSA ODI #10201615
21,000 miles · Jul 15, 2007
Engine And Engine Cooling
WHILE TRAVELING ON A UPHILL PAVED ROAD GRADE AROUND 11 AM GOING AT A SLOW SPEED, APPROXIMATELY 25 MPH AND THE BLADE ON THE COOLING FAN ON THE 2002 VOLKSWAGEN EUROVAN BROKE OFF. FAN WAS UNBALANCED AND BEGAN TO VIOLENTLY SHAKE. ENGINE WAS TURNED OFF AND THE FAN STILL CONTINUED TO RUN VIOLENTLY SHAKING THE VAN, FINALLY STOPPED …
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WHILE TRAVELING ON A UPHILL PAVED ROAD GRADE AROUND 11 AM GOING AT A SLOW SPEED, APPROXIMATELY 25 MPH AND THE BLADE ON THE COOLING FAN ON THE 2002 VOLKSWAGEN EUROVAN BROKE OFF. FAN WAS UNBALANCED AND BEGAN TO VIOLENTLY SHAKE. ENGINE WAS TURNED OFF AND THE FAN STILL CONTINUED TO RUN VIOLENTLY SHAKING THE VAN, FINALLY STOPPED AND IN ABOUT 5 MINUTES THE FAN TURNED ON AGAIN VIOLENTLY SHAKING THE VAN. RIALTA HAS A RECALL FOR THE SAME VOLKSWAGEN PROBLEM WITH FAN BLADES SEPARATING FROM COOLING FAN. NHTSA RECALL. 04V107000/VOLKSWAGEN RECALL NO. WB NHTSA CASE NUMBER PE0315 OPENED ON APRIL 2003 AND CLOSED AUGUST 2003. WHAT WAS THE FINAL OUT COME OF THE INVESTIGATION? THIS IS A ON GOING SAFETY ISSUE, THERE ARE OTHER CASES POSTED ON YAHOO WEB SITE. VOLKSWAGEN ISSUE FAN WARNING LABELS (LABEL WAS ISSUED A FEW YEARS AGO, WHEN I ASKED FOR DATE OF ISSUE VW DID NOT HAVE ANY DATE ON RECORD! I RECEIVED THIS LABEL A FEW YEARS AGO.) TO BE AFFIXED TO THE ENGINE COMPARTMENT WARNING OF FAN BLADE HAZARDS. LABEL STATES "DO NOT PROP ANYTHING AGAINST RADIATOR FAN, PUSH AGAINST THEM IN ANY OTHER WAY. A DAMAGED RADIATOR FAN COULD BREAK WHEN TURNING AT HIGH SPEED AND CUASE SEROIUS PERSONAL INJURY. SEE REPAIR MANUAL . CONTACTED VW CORPORATE ,, CASE NUMBER HAS BEEN FILED) AND DAN WILDER PORT ANGLES WAS WHERE VAN WAS PURCHASED. VAN WAS STILL UNDER POWER TRAIN WARRANTLY 5 YRS AND 60,000 MILES. NEITHER WOULD TELL ME IF FAN WAS COVERED BY WARRANTY. FAN HAS NOT BEEN REPAIRED YET. *AK
NHTSA ODI #10196406
15,500 miles · May 30, 2007
Engine And Engine Cooling
RADIATOR FAN BLADE EXPLODED/PARTIALLY DISINTEGRATED WITHOUT WARNING. VIN [XXX] HAD ONLY 16000 MILES ON IT, AND NO WORK HAS BEEN DONE TO THE ENGINE TO DISTURB THE FAN BLADE. *TR UPDATED 07/10/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10192031
15,000 miles · Apr 4, 2007
Electrical SystemEngine And Engine Cooling
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. WHILE DRIVING AT 30 MPH THE VEHICLE STALLED. THE CONTACT STATED THAT THIS FAILURE OCCURRED ON SEVERAL OCCASIONS. ALSO, THE CONTACT STATED THAT THE GENERATOR AND BATTERY INDICATORS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. ON FEBRUARY 23, 2006, THE ENGINE FAN WAS REPAIRED O…
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TL*THE CONTACT OWNS A 2002 VOLKSWAGEN EUROVAN. WHILE DRIVING AT 30 MPH THE VEHICLE STALLED. THE CONTACT STATED THAT THIS FAILURE OCCURRED ON SEVERAL OCCASIONS. ALSO, THE CONTACT STATED THAT THE GENERATOR AND BATTERY INDICATORS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. ON FEBRUARY 23, 2006, THE ENGINE FAN WAS REPAIRED ON THE VEHICLE AND COST THE CONTACT $977. THE DEALER STATED THAT THE CONTACT NEEDED TO PAY AN ADDITIONAL $92 FOR THE DIAGNOSTICS OF THE GENERATOR. THE CONTACT WAS ISSUED CASE # 60034264 BY THE MANUFACTURER. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 15,000.*AK
NHTSA ODI #10186994
82,000 miles · Mar 20, 2007
SeatsFire
HEATED SEATS CAUGHT ON FIRE AND BURNED THE UPPER PORTION OF THE PASSENGER SEAT.*AK
NHTSA ODI #10185706
45,000 miles · Aug 3, 2006
Engine And Engine Cooling
RADIATOR COOLING FAN DISINTEGRATED AND DESTROYED RADIATOR. *JB
NHTSA ODI #10164280
64,300 miles · Jul 18, 2006
Engine And Engine Cooling
RADIATOR FANS DISINTEGRATED WHILE DRIVING AND MADE A HOLE IN RADIATOR. THIS IS A VW EUROVAN 2002, AND THERE WAS A RECALL ON THIS FOR MODEL YEARS 1998-2000. VW HAS REFUSED TO INCLUDE MINE IN THE RECALL. THE REPAIR COST $2060. *NM
NHTSA ODI #10162741
102,500 miles · May 20, 2006
Seats
BOUGHT A USED 2002 EUROVAN WITH SEAT WARMER IN JAN 2006. SEAT WARMERS WORKED INITIALLY, BUT ON PASSENGER SIDE IT OVERHEATED AND MELTED THROUGH THE FACTORY SYNTHETIC CLOTH SEAT COVER CAUSING ABOUT A 1 INCH CHARRED BLACK SPOT AS WELL AS OTHER DISCOLORATION NEARBY. WIFE WAS SITTING IN THE SEAT AND NOTICED THE EXTREMELY HOT SPOT…
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BOUGHT A USED 2002 EUROVAN WITH SEAT WARMER IN JAN 2006. SEAT WARMERS WORKED INITIALLY, BUT ON PASSENGER SIDE IT OVERHEATED AND MELTED THROUGH THE FACTORY SYNTHETIC CLOTH SEAT COVER CAUSING ABOUT A 1 INCH CHARRED BLACK SPOT AS WELL AS OTHER DISCOLORATION NEARBY. WIFE WAS SITTING IN THE SEAT AND NOTICED THE EXTREMELY HOT SPOT AND TURNED IT OFF BEFORE IT DID MORE DAMAGE OR INJURY. I AM MAKING THIS COMPLAINT AFTER FINDING OTHERS HAVE HAD THE SEAT WARMER PROBLEMS ON THEIR VW MODELS, DOCUMENTED ON A TECHNICAL SERVICE BULLETIN ON EDMUNDS.COM FOR 2002-2003 VW JETTAS AND VWVORTEX.COM INTERNET SITES. *JB
NHTSA ODI #10157920
Mileage unknown · Aug 19, 2005
Electrical System
2002 EUROVAN SHUT OFF WHILE DRIVING. *MR THE INSTRUMENT PANEL AND THE ENTIRE ELECTRICAL SYSTEM FAILED. THE BATTERY WAS REPLACED. THE BATTERY PROBLEM RETURNED TWICE. *SC
NHTSA ODI #10134495
31,570 miles · Dec 10, 2004
Electrical SystemService Brakes, HydraulicVehicle Speed Control
WE HAVE EXPERIENCED REPEATED ELECTRICAL PROBLEMS WITH 2002 VOLKSWAGEN EUROVAN. MANY ELECTRICAL COMPONENTS HAVE BEEN REPLACED, INCLUDING GENERATOR, BATTERY, THROTTLE CONTROLS, AND AN ABS SENSOR. THE PROBLEMS PERSISTS. *AK THE MOST DANGEROUS IS THAT THE BRAKE WARNING LIGHT COMES ON RANDOMLY, APPARENTLY FOR NO REASON. WE CAN…
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WE HAVE EXPERIENCED REPEATED ELECTRICAL PROBLEMS WITH 2002 VOLKSWAGEN EUROVAN. MANY ELECTRICAL COMPONENTS HAVE BEEN REPLACED, INCLUDING GENERATOR, BATTERY, THROTTLE CONTROLS, AND AN ABS SENSOR. THE PROBLEMS PERSISTS. *AK THE MOST DANGEROUS IS THAT THE BRAKE WARNING LIGHT COMES ON RANDOMLY, APPARENTLY FOR NO REASON. WE CANNOT TELL WHETHER THERE IS A BRAKE FAILURE, OR ERRONEOUS WARNING. THE DEALER HAS LOOKED AT THIS PROBLEM MORE THAN FIVE TIMES, AND HAS NOT BEEN ABLE TO FIX IT. TODAY THE BRAKE WARNING LIGHT CAME ON, AND AT THE SAME TIME BOTH WINDSHIELD WIPERS FAILED. WE HAD TO STOP IN THE MIDDLE OF THE ROAD, DURING A HEAVY RAINSTORM, TURN THE CAR "OFF", THEN RESTART TO GET THE BRAKE WARNING LIGHT TO GO OFF AND THE WINDSHIELD WIPERS TO RUN. OBVIOUSLY IT IS DANGEROUS TO BE DRIVING WITH ZERO VISIBILITY, AND THEN TO HAVE TO STOP IN THE MIDDLE OF TRAFFIC TO RESTART THE CAR. VW NEEDS TO CORRECT SYSTEMWIDE ELECTRICAL PROBLEMS WITH THE 2002 VW EUROVAN.
NHTSA ODI #10102633
NHTSA investigations
2EA08002 · Engine Cooling Fan Blade Fracture
Opened Jan 4, 2008 · Closed Mar 14, 2008
Status: closed (inferred from source dates) · Engine And Engine Cooling:cooling System:fan
THE SUBJECT VEHICLES ARE BUILT ON A VOLKSWAGEN EUROVAN CHASSIS AND ARE CLASS C MOTOR HOMES. ON SEPTEMBER 5, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AS RQ 07-002 AFTER RECEIVING FOUR CONSUMER REPORTS OF FAN BLADE FAILURE ON MODEL YEAR 2002 WINNEBAGO RIALTA AND VISTA VEHICLES.AS A RESULT OF ADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN IN RESPONSE TO RQ 07-002, THE INVESTIGATION WAS UPGRADED TO ENGINEERING ANALYSIS (EA) 08-002.THE SCOPE OF THE EA INVESTIGATION WAS ALSO EXPANDED TO COVER MODEL YEARS 2001 THROUGH 2004 RIALTA AND VISTA, 2002 THROUGH 2004 SUNSTAR, AND 2001 THROUGH 2003 EUROVAN.ALL OF THESE VEHICLES UTILIZE THE SAME ENGINE COOLING FAN.HOWEVER, THE WINNEBAGO VEHICLES ARE LARGER AND HEAVIER THAN THE EUROVAN.AS A CONSEQUENCE, THE COOLING FAN WOULD OPERATE MORE FREQUENTLY IN THE WINNEBAGO VEHICLES COMPARED TO THE EUROVAN FOR THE SAME ON-ROAD OPERATING CONDITIONS.ANALYSIS OF THE AVAILABLE DATA CONCERNING THE PROBLEM EXPERIENCE INDICATES THAT IT PREDOMINATELY AFFECTS THE MY 2002 WINNEBAGO MODELS.WINNEBAGO ACCOUNTS FOR 79% OF ALL THE REPORTS, BUT REPRESENTS ONLY 23% OF THE TOTAL SUBJECT VEHICLE POPULATION.THE MAJORITY OF THE WINNEBAGO REPORTS ARE FOR THE MODEL YEAR 2002 (64%).THE DATA SHOW A DECLINING REPORT TREND, PARTICULARLY FOR THE 2002 WINNEBAGO.REPORTS ON THE 2002 WINNEBAGO REACHED A HIGH OF 11 REPORTS IN CALENDAR YEAR 2005, DROPPING TO THREE REPORTS IN 2006,TWO REPORTS IN 2007, AND ONE REPORT IN 2008.AN EXISTING SAFETY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ07002 · Engine Cooling Fan Blade Fracture
Opened Sep 5, 2007 · Closed Jan 4, 2008
Status: closed (inferred from source dates) · Engine And Engine Cooling:cooling System:fan
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON FOUR REPORTSALLEGING FAILURE OF AN ENGINE COOLING FAN IN THE SUBJECT VEHICLES.THREE OF THE COMPLAINANTS ALLEGED THE FAN DISINTEGRATED AND TWO OF THE THREE ALLEGED THE RADIATOR WAS DAMAGED AS A RESULT.THE FOURTH COMPLAINANT ALLEGED THAT HIS VEHICLE EXPERIENCED VIOLENT SHAKING AND OVERHEATING.WHEN THE VEHICLE WAS INSPECTED, IT WAS NOTED THAT PIECES OF THE FAN WERE MISSING.ALL FOUR VEHICLES WERE CLASS C MOTOR HOMES BUILT ON A VOLKSWAGEN EUROVAN CHASSIS.TWO OF THE VEHICLES ARE RIALTA MODELS AND TWO ARE VISTA MODELS.BASED ONADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN ODI IS UPGRADING THIS INVESTIGATION TOENGINEERING ANALYSIS EA 08-002 FOR FURTHER STUDY.