2002 Volkswagen Eurovan

FIRST NOTICED A PROBLEM WITH OUR 2002 EUROVAN WHEN DRIVING UP A RESIDENTIAL STREET. THE FRONT END FELT AS IF IT WAS BUCKING/BOUNCING, SO WE PULLED OFF THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. DID NOT FIND ANY PROBLEMS, BUT WHEN WE TRIED DRIVING OFF, THE TRANSMISSION STARTED SLIPPING IN 1ST AND 2ND GEARS SO BADLY THAT THE FRONT END RATTLED LOUDLY AND VIOLENTLY. LUCKILY FOR US, WE WERE ONLY A BLOCK AWAY FROM HOME. THE NEXT MORNING, I DROVE THE CAR AND NOTICED THAT THE SLIPPING HAD CEASED SO I DECIDED TO DRIVE IT TO OUR VW DEALERSHIP AND AS I WAS DRIVING ON THE FREEWAY (IN MORNING TRAFFIC), THE TRANSMISSION FAILED AND WAS STUCK UNTIL THE TRANSMISSION COOLED DOWN ENOUGH TO PULL OFF THE SIDE. ALL TRANSMISSION SERVICES HAVE BEEN COMPLETED AS PER SCHEDULE AND NOW HAVE TO PAY AROUND $5,500 TO REPLACE IT. NO INDEPENDENT WILL TOUCH THIS THING AND THE FACTORY WARRANTY ON A NEW TRANSMISSION IS ONLY GOOD FOR 12 MONTHS/12K MILES. NICE TO SEE THAT VOLKSWAGEN WILL STICK BY ITS PRODUCT! NOT!!!! SO NOW THE EUROVAN SITS IN MY DRIVEWAY, UNTIL SUCH TIME THAT WE CAN AFFORD TO PUT IN A NEW TRANSMISSION OR GET SOMEONE TO PURCHASE THE VEHICLE WITH A BUSTED TRANSMISSION. *TR

OUR 2002 VW EUROVAN WAS PURCHASED USED AT THE END OF JULY, 2009 FROM PACIFIC VW IN HAWTHORNE, CA. I WAS TOLD THE VAN WENT THROUGH AN EXTENSIVE TEST AND REPAIR PROCESS AND I ALSO UNDERSTAND THAT IT IS A USED VEHICLE. I DID PURCHASE A 'SILVER' 2 YEAR/24,000 MILE WARRANTY FOR $1,800. I AM CONCERNED THAT THE TIRES THAT WERE ON THE VEHICLE WHEN SOLD TO ME, WHICH SEEMED TO BE BRAND NEW, DO NOT MEET THE MANUFACTURERS STANDARDS OF 225/60R16/RF 102H AND WERE INSTEAD 225/60R16/RF 97T. AFTER DOING SOME RESEARCH, I LEARNED THAT THE TIRES ON THE VEHICLE ARE LITERALLY NOT STRONG ENOUGH TO HOLD THE WEIGHT OF THE VEHICLE. COSTCO AND OTHER TIRE FACILITIES WILL NOT SERVICE THESE TIRES AS THEY ARE NOT THE RIGHT ONES FOR THE VEHICLE. WE HAVE SINCE PURCHASED THE APPROPRIATE LOAD RATED TIRES FOR THE VEHICLE, BUT ARE CONCERNED THAT A DEALER LIKE PACIFIC VW IS SELLING VEHICLES WITH TIRES THAT MIGHT CAUSE SERIOUS DAMAGE OR DEATH TO THOSE THAT PURCHASE FROM THEM. VW CLEARLY MARKS THE REQUIRED LOAD RATING ON THE VEHICLE AND THE IN THE OWNERS MANUAL AS WELL. MY FAMILY AND I ARE LUCKY WE FIGURED OUT THE ERROR BEFORE A SERIOUS ACCIDENT. *TR THANK YOU, -TODD WARDEN

I WAS DRIVING ON I-94 NORTH OF DETROIT WHEN I EXPERIENCED A MAJOR SHAKING OF THE VEHICLE. I WAS ABLE TO MAINTAIN CONTROL AND AS I HIT THE BRAKES THE VEHICLE THE SHAKING DECREASED. IT WAS A SCARY EXPERIENCE BUT AFTER THE INITIAL SHOCK I WAS ABLE TO MAINTAIN CONTROL. HAD THE TIRE BLOWN OUT THE OUTCOME MIGHT HAVE BEEN CATASTROPHIC. UPON INVESTIGATION IT WAS FOUND THAT THE REAR RIGHT TIRE HAD A MAJOR DISTORTION. IN ONE AREA OF THE TREAD, ONE SIDE OF THE TREAD PROTRUDED BY ABOUT ONE INCH. A TIRE DEALER LATER DIAGNOSED IT AS A 'BROKEN BELT'. THE TIRE WHICH IS RATED AT 70# PSI FOR MAXIMUM LOAD WAS INFLATED TO 65# (THE VEHICLE MANUFACTURER RECOMMENDS 60#). A PHOTO OF THE TIRE IS AT: HTTP://WWW.REESPHOTOS.COM/TEMP/091003TIRE04WEB.JPG THE TIRE DEALER MEASURED 8/32" TREAD AND SAID IT WAS 25% WORN. *TR

HEATED FRONT PASSENGER SEAT SMOLDERING. NO FIRE. MANUFACTURER WILL NOT CORRECT. OUT OF WARRANTY. PASSENGER SEAT HEATING ELEMENT PREVIOUSLY REPLACED UNDER EXTENDED VEHICLE WARRANTY. HEATING ELEMENT BURNED THROUGH CLOTH FABRIC. I BELIEVE THIS TO BE A MANUFACTURER DEFECT THAT DOES PRESENT A FIRE DANGER AND THERE SHOULD BE A RECALL. *TR

THIS CAR IS THE THIRD OF FOUR CARS, IN A TWO-DRIVER FAMILY. IT IS NOT DRIVEN FREQUENTLY. ONE DAY, WE NOTICED THAT THE CAR WOULD NOT RESPOND NORMALLY TO REVERSE GEAR: IT DID NOT LIKE ANY THROTTLE WHEN IN REVERSE, BUT SEEMED TO DRIVE O.K. WHEN IN DRIVE GEAR. THE NEXT TIME THAT WE DROVE IT, THE SAME THING HAPPENED, BUT THIS TIME, IT DID NOT RESPOND NORMALLY TO FORWARD DRIVE GEAR EITHER. I BACKED IT OUT OF MY DRIVEWAY SLOWLY, AND BEGAN TO DRIVE IT DOWN THE STREET. VERY QUICKLY I REALIZED THAT IT WAS NOT RESPONDING AND PARKED THE CAR ON THE STREET AND CALLED THE TOW-COMPANY TO HAVE IT TOWED TO THE DEALER. DEALER REPORTED THAT THE CAR HAD A BROKEN TRANSMISSION (ONLY 60,000 ORIGINAL MILES ON IT), AND THE REPAIR COST WAS $5700. WHILE THIS DID NOT CAUSE A SERIOUS ACCIDENT OR DEATH, IT DEFINITELY WOULD HAVE, HAD I IGNORED THE MATTER AND GOTTEN ON THE FREEWAY. I CONTACTED SEVERAL TRANSMISSION SHOPS AND THEY ALL SAID THAT THEY WILL NOT REPAIR THE TRANSMISSION BECAUSE IT WAS TOO COMPLICATED. ONE VW SPECIALIST EVEN SAID THAT HE HAD SEEN THIS EXACT PROBLEM (LOW MILES, TRANSMISSION FAILURE) ON OTHER SIMILAR MODELS. HE INDICATED THAT THE TRANSMISSION USED IN THIS LARGE VAN WAS THE SAME AS THAT USED IN THE VW JETTA (SMALL SEDAN). I THEN RESEARCHED TO SEE OF OTHER SIMILAR CARS HAD FAILED TRANSMISSION AND SAW ONE ON EBAY WITH EXACT SAME YEAR/MODEL WITH A FAILED TRANSMISSION. I STRONGLY BELIEVE THIS IS A DESIGN FLAW AND A POTENTIAL DANGER FOR ANYONE WHO CONTINUES TO DRIVE THIS CAR ON THE FREEWAYS. I BELIEVE IF ANYONE HAD ACCESS TO THE VW STATISTICS ON TRANSMISSION FAILURES ON THIS CAR, THEY WOULD SEE A HIGH PERCENTAGE OF FAILURES AT LOW MILES. PERHAPS THIS IS THE REASON WHY VW STOPPED BUILDING THIS CAR AFTER 2002! *TR

I WAS DRIVING MY 2002 VW EUROVAN OVER A CAUSEWAY GOING APPROXIMATELY 55 MPH. A WARNING LIGHT FLASHED SEVERAL TIMES THEN WENT OFF. I BELIEVE IT WAS A COOLANT LIGHT. THEN A STRANGE THUMP, THUMP, THUMP NOISE CAME FROM UNDER THE HOOD FOLLOWED BY SMOKE. SMELLED LIKE BURNING RUBBER AND SOUNDED LIKE A BELT BREAKING. I PULLED OFF AS SOON AS POSSIBLE (ANOTHER MINUTE OR 2) AND CAR DIED AS I COASTED OFF THE RAMP. I OPENED THE HOOD, BUT COULDN'T SEE PAST THE BLACK PLASTIC ENGINE COVER AND DIDN'T KNOW HOW TO REMOVE IT. AFTER SEVERAL PHONE CALLS, ABOUT 10 - 15 MINUTES LATER, SMOKE STARTED BILLOWING FROM UNDER HOOD. MY CHILDREN AND I DASHED AWAY FROM VEHICLE AND STOOD BY AND WATCHED IT BURN. CAR WAS IN GOOD REPAIR. I HAVE NO IDEA WHAT HAPPENED. BUT IT IS TOASTED LIKE A MARSHMALLOW. *TR

WE JUST EXPERIENCED A EXPENSIVE ($4500) PROBLEM WITH THE VOLKSWAGEN EUROVAN/WINNEBAGO RIALTA. ACTUALLY THE PROBLEM WAS RELATIVELY MINOR BUT BECAME MAJOR BECAUSE OF THE VW ENGINEERING. A SPROCKET THAT PART OF THE CAMSHAFT CHAIN DRIVE ASSEMBLY WAS WORN TO THE POINT THAT IT WAS ALMOST COMPLETELY ROUNDED. THIS CAUSED THE TIMING CHAIN TO JUMP. THE WARRANTY IS 50,000 MILES. THE PROBLEM STARTED AT 52, 000 MILES. I HAD IT REPAIRED AT 55,000 MILES. A LITTLE RESEARCH ON THE WEB SHOWS IT TO BE A KNOWN PROBLEM. THE SPROCKET APPARENTLY WAS NOT PROPERLY HARDENED ON A FEW OF THE VR-6 ENGINES. THE ABNORMAL WEAR STARTED FROM THE DAY THE ENGINE WAS ASSEMBLED BUT TOOK 52,000 MILES TO SHOW-UP. A DESCRIPTION OF THE PROBLEM WITH PHOTOS CAN BE VIEWED ON MY WEB PAGE AT: HTTP://WWW.REESPHOTOS.COM/VW/VW.HTM *JB