NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
21 reports141,000 miles · Oct 29, 2014
Engine
RELIABLE INTERNET AUTOMOTIVE SOURCES HAVE LISTED EXCESSIVE WEAR OF THE INTERMEDIATE (BALANCE SHAFT) VALVE TIMING CHAIN SPROCKET IN EARLY 2001 24-VALVE VR6 ENGINES. THE INADEQUATELY HARDENED SPROCKET TEETH WILL VEER EXCESSIVELY, SUCH THAT CHAIN "JUMPEDS" A TOOTH AND SINCE THE VR6 IS AN "INTERFERENCE" VALVE-TRAIN ENGINE, THE ENGI…
Read full complaint
RELIABLE INTERNET AUTOMOTIVE SOURCES HAVE LISTED EXCESSIVE WEAR OF THE INTERMEDIATE (BALANCE SHAFT) VALVE TIMING CHAIN SPROCKET IN EARLY 2001 24-VALVE VR6 ENGINES. THE INADEQUATELY HARDENED SPROCKET TEETH WILL VEER EXCESSIVELY, SUCH THAT CHAIN "JUMPEDS" A TOOTH AND SINCE THE VR6 IS AN "INTERFERENCE" VALVE-TRAIN ENGINE, THE ENGINE WILL ESSENTIALLY BE IRREPARABLY DAMAGED. *TR
NHTSA ODI #10651101
147,000 miles · Jan 5, 2013
SeatsFire
DRIVER SEAT HEATER CAUGHT FIRE AND MELTED HOLE IN SEAT. THIS IS A VERY DANGEROUS AND SHOULD BE A RECALL ITEM. *TR
NHTSA ODI #10491520
103,550 miles · Nov 16, 2011
Engine And Engine Cooling
ENGINE COOLING FAN BLADE FAILURE. THE LARGER OF THE 2 FAN BLADE WHEELS HAS A LARGE MISSING PIECE WHICH HAS SOMEHOW DISINTEGRATED WITHOUT ANY REASONABLE EXPLANATION. I UNDERSTAND THERE WAS AN INVESTIGATION OF THE EUROVAN ENGINE COOLING FAN BLADE, HOWEVER A RECALL HAS NOT BEEN ISSUED, WHILE THERE WAS A RECALL ON THE RIALTA, WHICH …
Read full complaint
ENGINE COOLING FAN BLADE FAILURE. THE LARGER OF THE 2 FAN BLADE WHEELS HAS A LARGE MISSING PIECE WHICH HAS SOMEHOW DISINTEGRATED WITHOUT ANY REASONABLE EXPLANATION. I UNDERSTAND THERE WAS AN INVESTIGATION OF THE EUROVAN ENGINE COOLING FAN BLADE, HOWEVER A RECALL HAS NOT BEEN ISSUED, WHILE THERE WAS A RECALL ON THE RIALTA, WHICH USES THE SAME FAN AS THE EUROVAN. *TR
NHTSA ODI #10436086
68,507 miles · Jul 5, 2009
Engine And Engine Cooling
TRAVELING WITH TWO OTHER RIALTA MOTOR HOMES VISITING JOSHIA TREE NP WHEN I HEARD A BANGING SOUND LIKE SOMETHING HITTING UNDER MY RIALTA. I IMMEDIATELY NOTED AN INCREASE IN WATER TEMPERATURE AND THEN THE RED WARNING LIGHT CAME ON THE DASH. I PULLED TO THE SIDE OF THE ROAD, OPENED THE HOOD, BUT COULD NOT SEE A BUSTED HOSE, BUT …
Read full complaint
TRAVELING WITH TWO OTHER RIALTA MOTOR HOMES VISITING JOSHIA TREE NP WHEN I HEARD A BANGING SOUND LIKE SOMETHING HITTING UNDER MY RIALTA. I IMMEDIATELY NOTED AN INCREASE IN WATER TEMPERATURE AND THEN THE RED WARNING LIGHT CAME ON THE DASH. I PULLED TO THE SIDE OF THE ROAD, OPENED THE HOOD, BUT COULD NOT SEE A BUSTED HOSE, BUT THERE WAS ANTIFREEZE ON THE GROUND. I HAD A SPARE GALLON WITH ME AND FILLED THE RESERVOIR TO RECOMMENDED LEVEL, DROVE ABOUT 3-4 MILES AND HAD TO REPEAT PROCEDURE. AGAIN I WENT ABOUT 3-4 MILES AND HAD TO USE WATER THIS TIME. A PARK RANGER GAVE ME THE NAME OF A REPAIR SHOP IN TWENTYNINE, PALMS WHICH WAS ABOUT 3 MILES AWAY. I REFILLED THE RESERVOIR WITH WATER TO GET ME TO THE SHOP. UPON INSPECTION, A HOLE WAS FOUND IN THE RADIATOR. WHEN THE COOLING SYSTEM WAS DISMANTLED, ONE COOLING FAN HAD COMPLETELY DISINTEGRATED AND THERE WAS A HOLE IN THE SHROUD APPARENTLY WHERE PART OF THE FAN BRACKET THAT HAD BROKEN OFF WENT THROUGH THE SHROUD INTO THE RADIATOR. PARTS HAVE BEEN ORDERED TO REPLACE THE RADIATOR, SHROUD, BRACKET AND ONE NEW FAN. THE OTHER FAN HAS A CHIP OUT OF ONE BLADE BUT IS NOT BROKEN. A FRIEND TOLD ME OF A RECENT RECALL FROM VW (ASSIGNED RECALL NO. 04V-107) REGARDING FAILURE OF THE ENGINE COOLING FANS, WHICH MAY FRACTURE AND BREAK APART. I HAVE ALSO NOTED THAT THE BRACKET PARTS NUMBER HAS CHANGED FROM 7D0-121-206A TO A 7D0-121-206D. ONE CAN DEFINITELY SEE THE DIFFERENCE IN THE TWO, WITH THE LATER BEING REDESIGNED AND REINFORCED. I PURCHASED THE RIALTA IN APRIL OF 2001. THE BRACKET, SHROUD AND RADIATOR ARE AVAILABLE, BUT I PREFER NOT TO CARRY THE RADIATOR WITH ME DUE TO SPACE CONSTRAINTS AND WEIGHT. I AM TRAVELING FOR AT LEAST TWO MORE MONTHS. PLEASE NOTE: THIS IA WINNEBAGO RIALTA ON A VOLKSWAGEN ENGINE. THE REPAIR SHOP MAY RETAIN THE RADIATOR IF NECESSARY. BAILEY'S AUTO REPAIR AND TOWING. TWENTYNINE PALMS, CA 92277. 760/367-7716. ASK FOR FRED. *TR
NHTSA ODI #10275797
14,000 miles · Feb 12, 2007
Wheels
TL*- THE CONTACT STATED THAT WHILE HAVING THE WHEELS ON THE 2001 VOLKSWAGEN EURO VAN WITH14000 FAILURE MILEAGE INSPECTED DUE TO CONSTANT AIR LEAKAGE THE MECHANIC DISCOVERED STRESS CRACKS IN THE TWO REAR WHEELS. THE CURRENT MILEAGE WAS 16100.*AK
NHTSA ODI #10182305
52,000 miles · Feb 15, 2006
Engine And Engine CoolingSeats
DT*: THE CONTACT STATED WHILE DRIVING SMOKE WAS SMELLED. THE SMOKE WAS DISCOVERED COMING FROM THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE SEAT HEATER BURNED THE SEAT. THE HEATER AND SEAT WERE REPLACED. AFTER PICKING UP THE VEHICLE FROM THE DEALERSHIP, WHILE DRIVING …
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING SMOKE WAS SMELLED. THE SMOKE WAS DISCOVERED COMING FROM THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE SEAT HEATER BURNED THE SEAT. THE HEATER AND SEAT WERE REPLACED. AFTER PICKING UP THE VEHICLE FROM THE DEALERSHIP, WHILE DRIVING HOME THE ENGINE BLEW AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AGAIN. THE DEALERSHIP INSPECTED AND DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED; HOWEVER NO ADDITIONAL REPAIRS WERE MADE.
NHTSA ODI #10150334
Mileage unknown · Jun 22, 2005
Electrical System
DT: CONTACT STATES VEHICLE WILL NOT START. HOWEVER, AFTER WRIGGLING THE IGNITION SWITCH THE VEHICLE WILL START. THE SERVICE DEALER STATED IT WOULD BE AN EXPENSIVE REPAIR, THE WRIGGLING OF THE IGNITION MIGHTL RESOLVE THE PROBLEM.*AK
NHTSA ODI #10126268
58,500 miles · Jan 5, 2005
Electrical SystemVisibility
VEHICLE EXPERIENCED ELECTRICAL WIRING PROBLEMS IN FRONT WINDOWS ON BOTH SIDES. WHEN PRESSING THE BUTTON DOWN TO LOWER THE WINDOW SMOKE CAME OUT OF THE DOOR. CONSUMER TOOK VEHICLE TO A LOCAL REPAIR SHOP, AND REPLACED THE WIRING WHICH CONTROLLED BOTH FRONT WINDOWS. ALSO, THE WIRING BURNED DOWN TO THE CONTROL PANEL.*AK.....CO…
Read full complaint
VEHICLE EXPERIENCED ELECTRICAL WIRING PROBLEMS IN FRONT WINDOWS ON BOTH SIDES. WHEN PRESSING THE BUTTON DOWN TO LOWER THE WINDOW SMOKE CAME OUT OF THE DOOR. CONSUMER TOOK VEHICLE TO A LOCAL REPAIR SHOP, AND REPLACED THE WIRING WHICH CONTROLLED BOTH FRONT WINDOWS. ALSO, THE WIRING BURNED DOWN TO THE CONTROL PANEL.*AK.....CONSUMER PAID $491,98 FOR REPAIRS. *AK
NHTSA ODI #10106858
27,000 miles · Jan 4, 2005
Engine And Engine Cooling
INTERMEDIATE DRIVE GEAR WHICH CONTROLS CAM SHAFT AND VALVE TRAIN FAILED DUE TO NON HARDENED METAL . TOTAL FAILURE OF ENGINE WAS TO ENSUE, ACCORDING TO VOLKSWAGEN(MAKER OF VEHICLE), IF DRIVEN FURTHER. THE CAR WAS BEING USED TO TRANSPORT MY FAMILY TO SEATTLE ,WA FROM SANTA ROSA,CA. THE FAILURE OCCURRED 500 MILES FROM HOME AND 75 …
Read full complaint
INTERMEDIATE DRIVE GEAR WHICH CONTROLS CAM SHAFT AND VALVE TRAIN FAILED DUE TO NON HARDENED METAL . TOTAL FAILURE OF ENGINE WAS TO ENSUE, ACCORDING TO VOLKSWAGEN(MAKER OF VEHICLE), IF DRIVEN FURTHER. THE CAR WAS BEING USED TO TRANSPORT MY FAMILY TO SEATTLE ,WA FROM SANTA ROSA,CA. THE FAILURE OCCURRED 500 MILES FROM HOME AND 75 MILES FROM NEAREST DEALER. WAS ADVISED BY VW THAT A VW DEALER MUST SERVE AS THE DIAGNOSTIC CENTER . THE FAILURE OCCURED IN WINTER AND WITH VIRTUALLY NO WARNING--THE "CHECK ENGINE " LIGHT ILLUMINATED AND THE ENGINE MADE A GROANING SOUND. THE VAN (EUROVAN 2001) WAS TRANSPORTED BY TRUCK TO CORVALLIS,OR FOR REPAIRS. VEHICLE IS PRRESENTLY STILL THERE AND UNDERGOING GEAR REPLACEMENT. I WAS TOLD BY THE VW SERVICE ADVISOR AT CORVALLIS THAT VW HAD BUILT AN UNKNOWN NUMBER OF ENGINES WITH THIS DEFECT BUT DID NOT KNOW IN WHICH VEHICLES THEY WERE PLACED. THE VEHICLE IN QUESTION HAS 27,000+/- ORIGINAL MILES ON ENGINE AND ALL SERVICES RECOMMENDED BY VW WERE MADE AT VW DEALERSHIPS. I AM THE ORIGINAL OWNER.*AK
NHTSA ODI #10105760
Mileage unknown · Dec 28, 2004
Service Brakes, Hydraulic
MY BRAKES ARE SOFT AND FAIL TO KEEP THE CAR AT REST. THE PROBLEM STARTED ON 09/29/2004. SINCE THEN THE VW DEALER WAS NOT ABLE TO FIND THE PROBLEM EVEN THOUGH MANY PARTS WERE REPLACED. *JB
NHTSA ODI #10104634
NHTSA investigations
2EA08002 · Engine Cooling Fan Blade Fracture
Opened Jan 4, 2008 · Closed Mar 14, 2008
Status: closed (inferred from source dates) · Engine And Engine Cooling:cooling System:fan
THE SUBJECT VEHICLES ARE BUILT ON A VOLKSWAGEN EUROVAN CHASSIS AND ARE CLASS C MOTOR HOMES. ON SEPTEMBER 5, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AS RQ 07-002 AFTER RECEIVING FOUR CONSUMER REPORTS OF FAN BLADE FAILURE ON MODEL YEAR 2002 WINNEBAGO RIALTA AND VISTA VEHICLES.AS A RESULT OF ADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN IN RESPONSE TO RQ 07-002, THE INVESTIGATION WAS UPGRADED TO ENGINEERING ANALYSIS (EA) 08-002.THE SCOPE OF THE EA INVESTIGATION WAS ALSO EXPANDED TO COVER MODEL YEARS 2001 THROUGH 2004 RIALTA AND VISTA, 2002 THROUGH 2004 SUNSTAR, AND 2001 THROUGH 2003 EUROVAN.ALL OF THESE VEHICLES UTILIZE THE SAME ENGINE COOLING FAN.HOWEVER, THE WINNEBAGO VEHICLES ARE LARGER AND HEAVIER THAN THE EUROVAN.AS A CONSEQUENCE, THE COOLING FAN WOULD OPERATE MORE FREQUENTLY IN THE WINNEBAGO VEHICLES COMPARED TO THE EUROVAN FOR THE SAME ON-ROAD OPERATING CONDITIONS.ANALYSIS OF THE AVAILABLE DATA CONCERNING THE PROBLEM EXPERIENCE INDICATES THAT IT PREDOMINATELY AFFECTS THE MY 2002 WINNEBAGO MODELS.WINNEBAGO ACCOUNTS FOR 79% OF ALL THE REPORTS, BUT REPRESENTS ONLY 23% OF THE TOTAL SUBJECT VEHICLE POPULATION.THE MAJORITY OF THE WINNEBAGO REPORTS ARE FOR THE MODEL YEAR 2002 (64%).THE DATA SHOW A DECLINING REPORT TREND, PARTICULARLY FOR THE 2002 WINNEBAGO.REPORTS ON THE 2002 WINNEBAGO REACHED A HIGH OF 11 REPORTS IN CALENDAR YEAR 2005, DROPPING TO THREE REPORTS IN 2006,TWO REPORTS IN 2007, AND ONE REPORT IN 2008.AN EXISTING SAFETY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ07002 · Engine Cooling Fan Blade Fracture
Opened Sep 5, 2007 · Closed Jan 4, 2008
Status: closed (inferred from source dates) · Engine And Engine Cooling:cooling System:fan
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION BASED ON FOUR REPORTSALLEGING FAILURE OF AN ENGINE COOLING FAN IN THE SUBJECT VEHICLES.THREE OF THE COMPLAINANTS ALLEGED THE FAN DISINTEGRATED AND TWO OF THE THREE ALLEGED THE RADIATOR WAS DAMAGED AS A RESULT.THE FOURTH COMPLAINANT ALLEGED THAT HIS VEHICLE EXPERIENCED VIOLENT SHAKING AND OVERHEATING.WHEN THE VEHICLE WAS INSPECTED, IT WAS NOTED THAT PIECES OF THE FAN WERE MISSING.ALL FOUR VEHICLES WERE CLASS C MOTOR HOMES BUILT ON A VOLKSWAGEN EUROVAN CHASSIS.TWO OF THE VEHICLES ARE RIALTA MODELS AND TWO ARE VISTA MODELS.BASED ONADDITIONAL INFORMATION RECEIVED FROM VOLKSWAGEN ODI IS UPGRADING THIS INVESTIGATION TOENGINEERING ANALYSIS EA 08-002 FOR FURTHER STUDY.