NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
40 reports38,000 miles · Oct 21, 2010
Engine And Engine CoolingSteering
TL* THE CONTACT OWNS 2007 VOLKSWAGEN EOS. THE CONTACT STARTED THE VEHICLE AND THE LOW OIL LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS ALSO EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AFTER ONE HOUR. THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT TO…
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TL* THE CONTACT OWNS 2007 VOLKSWAGEN EOS. THE CONTACT STARTED THE VEHICLE AND THE LOW OIL LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS ALSO EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AFTER ONE HOUR. THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.
NHTSA ODI #10361631
39,000 miles · Sep 10, 2010
Engine And Engine CoolingStructure
2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME…
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2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME HYDRAULIC RAMS REPLACED UNDER WARRANTY. OIL CONSUMPTION 3/4 QT IN 2,500 MILES. *TR
NHTSA ODI #10354884
Mileage unknown · Sep 8, 2010
Engine And Engine CoolingFuel System, GasolinePower Train
ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LE…
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ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAISED OR LOWERED ALL OF THE WINDOWS DID NOT WORK ON A CONSISTENT BASIS. WHEN THE DOORS WERE OPENED, THE FRONT WINDOWS WOULD GO DOWN, BUT THEY WOULDN'T COME BACK UP. THE REGULATORS WERE REPLACED. THE LEFT REAR WINDOW WOULD NOT GO UP AT ALL. THERE WAS A RATTLE COMING FROM THE CENTER OF THE DASHBOARD AT RANDOM WHILE DRIVING. THE CONVERTIBLE TOP WOULD NOT CLOSE, THE LUGGAGE COMPARTMENT WAS NOT PROPERLY ALIGNED. THE SUNROOF DRAINS WERE CLOGGED AND WATER WAS BACKING UP INTO THE VEHICLE WHICH WAS CAUSING THE WATER LEAK. THE LEFT FRONT SEAT MOTOR HAD TO BE REPLACED AS THE SEAT WAS NOT ADJUSTING PROPERLY. THE CONVERTIBLE TOP CABLES WERE FRAYING. THE TRANSMISSION WAS ERRATIC AND NOT ACCELERATING SMOOTHLY . *JB
NHTSA ODI #10354309
73,000 miles · Aug 2, 2010
Power Train
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED THE VEHICLE WOULD SPORADICALLY STALL. WHEN THE FAILURE WOULD OCCUR, THE WARNING LIGHTS WOULD INTERMITTENTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHER…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED THE VEHICLE WOULD SPORADICALLY STALL. WHEN THE FAILURE WOULD OCCUR, THE WARNING LIGHTS WOULD INTERMITTENTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CONTACT INQUIRED WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS YEAR VEHICLE WAS NOT INCLUDED WITH THE PARTICULAR RECALL. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 73,000.
NHTSA ODI #10346750
42,000 miles · Mar 16, 2010
Air BagsCrash
TL*-THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH. SUDDENLY, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE SIDE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE IMPACT. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECH…
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TL*-THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH. SUDDENLY, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE SIDE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE IMPACT. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 5/20/2010 *CN UPDATED 09/23/10
NHTSA ODI #10320284
20,000 miles · Aug 14, 2009
Power Train
VW EOS WITH 22000 MILES; DSG TRANSMISSION OPERATES ERRATICALLY; WHEN ACCELERATING FROM A STOP CAR INITIALLY ACCELERATES THEN SLOWS, AS IF IN NEUTRAL GEAR, THEN BANGS INTO GEAR AND ACCELERATES. ERRATIC AND VIOLENT DOWNSHIFTS HAVE ALSO BEEN EXPERIENCED CAUSING OCCUPANTS TO BE RESTRAINED EXCESSIVELY BY THE SEAT BELTS. DIFFICULT TO…
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VW EOS WITH 22000 MILES; DSG TRANSMISSION OPERATES ERRATICALLY; WHEN ACCELERATING FROM A STOP CAR INITIALLY ACCELERATES THEN SLOWS, AS IF IN NEUTRAL GEAR, THEN BANGS INTO GEAR AND ACCELERATES. ERRATIC AND VIOLENT DOWNSHIFTS HAVE ALSO BEEN EXPERIENCED CAUSING OCCUPANTS TO BE RESTRAINED EXCESSIVELY BY THE SEAT BELTS. DIFFICULT TO DEMONSTRATE THIS BEHAVIOR CONSISTENTLY. DEALER INITIALLY DESCRIBED ACTIONS AS: "NORMAL FOR DSG TRANSMISSION". REPEATED COMPLAINTS TO DEALER LED TO TRANSMISSION COMPONENTS BEING REPLACED. THIS RESULTED IN SOME IMPROVEMENT BUT ERRATIC SHIFTING CONTINUES. *TR
NHTSA ODI #10280438
15,000 miles · Aug 1, 2009
Power Train
FROM A STAND STILL, CAR LURCHES FORWARD WHEN RELEASING BRAKES AND APPLYING THROTTLE. *TR
NHTSA ODI #10279044
8,900 miles · May 7, 2008
Structure
BY JUST PUSHING WITH MY THUMB FINGER ON THE BODY OF MY CAR I WAS ABLE TO DO SMALL DINGS. THE BODY METAL HAS NO RESISTANCE AND NO "MEMORY" . WHEN I PUSH A LITTLE ON THE METAL ,THE METAL STAY AND DOES NOT TAKE BACK IS INITIAL POSITION. THE SHEET METAL BODY IS WAY TOO THIN. ARE THERE ANY REGULATION ABOUT THE METAL THICKNESS? *TR
NHTSA ODI #10226933
1 miles · Oct 25, 2007
Seat Belts
UNLIKE OTHER VW MODELS, THERE IS NO WAY TO BUCKLE DRIVER SIDE SEAT BELT WITHOUT A TWIST IN THE SEAT BELT. I TOOK THE CAR TO THE DEALERSHIP TO BE FIXED. THEY COULD NOT FIX IT . THEY CONTACTED VW AND WE WERE TOLD IT IS THE WAY IT WAS ENGINEERED. WE COMPARED IT WITH ANOTHER EOS, WHICH HAD THE SAME PROBLEM. WE THEN COMPARED IT TO A…
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UNLIKE OTHER VW MODELS, THERE IS NO WAY TO BUCKLE DRIVER SIDE SEAT BELT WITHOUT A TWIST IN THE SEAT BELT. I TOOK THE CAR TO THE DEALERSHIP TO BE FIXED. THEY COULD NOT FIX IT . THEY CONTACTED VW AND WE WERE TOLD IT IS THE WAY IT WAS ENGINEERED. WE COMPARED IT WITH ANOTHER EOS, WHICH HAD THE SAME PROBLEM. WE THEN COMPARED IT TO A PASSAT, WHICH DID NOT HAVE THIS PROBLEM. IN ADDITION TO BEING UNCOMFORTABLE, I FEAR THAT IT WILL DECREASE THE EFFECTIVENESS OF THE SEAT BELT. I ALSO THINK WITH THE DISCOMFORT, PEOPLE MAY NOT WEAR IT. *TR
NHTSA ODI #10206928
Mileage unknown · Oct 15, 2007
Unknown Or OtherCrash
I BOUGHT A BRAND NEW VOLKSWAGEN EOS 2007 ON DECEMBER 26, 2006 FROM ATLANTIC VOLKSWAGEN IN PLEASANTVILLE, NEW JERSEY. ON MAY 25, 2006, I WAS SITTING AT A CORNER WAITING TO TURN LEFT. A LARGE ICE TRUCK CAME AROUND THE CORNER TOO FAST AND TIPPED ON TWO WHEELS AND FELL ONTO MY VEHICLE WHILE I WAS INSIDE. THE ICE TRUCK'S INSURANCE CO…
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I BOUGHT A BRAND NEW VOLKSWAGEN EOS 2007 ON DECEMBER 26, 2006 FROM ATLANTIC VOLKSWAGEN IN PLEASANTVILLE, NEW JERSEY. ON MAY 25, 2006, I WAS SITTING AT A CORNER WAITING TO TURN LEFT. A LARGE ICE TRUCK CAME AROUND THE CORNER TOO FAST AND TIPPED ON TWO WHEELS AND FELL ONTO MY VEHICLE WHILE I WAS INSIDE. THE ICE TRUCK'S INSURANCE COMPANY SENT AN ADJUSTER OUT TO ASSESS THE DAMAGES. THE INSURANCE COMPANY DECIDED TO HAVE THE DAMAGES FIXED INSTEAD OF TOTALING THE VEHICLE ON THE SPOT. SINCE THEN, THE VEHICLE HAS BEEN IN THE AUTO REPAIR SHOP AND IT IS NOW OCTOBER 15, 2007. THE AUTO REPAIR SHOP OWNER HAS REPORTED TO ME THAT THE REASON WHY THE VEHICLE CANNOT BE REPAIRED YET IS BECAUSE VOLKSWAGEN HAS NOT MADE PARTS FOR THIS PARTICULAR MODEL (EOS) YET AND THEY ARE NOT AVAILABLE. WHEN CALLING ATLANTIC VOLKSWAGEN IN PLEASANTVILLE, NEW JERSEY, THEY REFUSED TO TALK TO ME OR HELP ME WITH THESE ISSUES. THEY SAID FOR ME TO TAKE MY BUSINESS ELSE WHERE. WHAT I AM UPSET AND FRUSTRATED ABOUT IS THE FACT THAT VOLKSWAGEN HAS PUT A MODEL OUT FOR CONSUMERS TO BUY BUT HAS NOT TAKEN THE RESPONSIBILITY TO SUPPLY THE PARTS FOR THEIR PRODUCTS. PLUS, I AM STILL PAYING HEAVY CAR PAYMENTS FOR A CAR I DO NOT HAVE OR AM DRIVING AND PAYING FOR INSURANCE AS WELL. HOW CAN YOU HELP? NOTHING HAS BEEN DONE TO CORRECT THE SITUATION YET. *JB
NHTSA ODI #10205783